... processing outsourcing (BPO) 165 ; definitions 165 ; monitoring and measuring 169 –70; pros and cons 166 –7; reasons for 167 –8, 169 ; trends 168 –9; types of activity 1 06, 168 , 169 , 201overtime ban 29Oxford ... Resource Development International Human Resource Management Human Resource Management Journal Human Resource Management ReviewInternational Journal of Human Resource Management International Journal ... national and Intro- national Diversity’, Human Resource Management, 32(4): 461 –77.Tung, R. L. (1984) ‘Strategic Management of Human Resources in the Multinational Enterprise’, Human Resource Management, ...