... process control, byShewart, Deming, Juran and others. Their version of process management involved measuring and limiting process variation, continuous rather thanepisodic improvement, and the empowerment ... reductions and simplemeasures of improvement; and the project manager sees short-term comple-tion of project tasks and the deliverables of the project.People often see the ‘perception’ component ... founder and Chairman of the BPM-Forum Netherlands (www.bpm-forum.org), which wasfounded in 2003. The BPM-Forum is the neutral expert platform on Business Process Management in the Netherlands....