... dang giao tiep giiia con ngudi vdi nhau, dd la thdng qua ldi ndi va kbdng qua ldi ndi. Cach thirc thyc hien cdc giao tiep nay phan anh sy khac nhau giiia cdc nen van boa. Neu nhu giao tiep ... Trong giao tiep lien van bda, ngodi "cdc chuan myc van hda", ngdn ngii ddng mdt vai trd vd ciing quan trpng vi ngdn ngii kbdng cbi la phuong tien ma cdn la ndi dung ciia sy giao ... gidi ban cho phep se bi mdi trudng xa hdi tir chdi vd trimg phat.'* 2. Giao tiep lien van hoa " ;Giao tilp lien vdn hod" la tdc ddng qua lai giira nhiing ngudi thude cdc nhdm...