... rope all of the time. Then they started raising the rope a little higher.” “Why do they raise the rope?” asked the young man. “First,” the manager began, “because they were clear on the goal: ... themselves. And they, in turn, had done the same for many of the people who reported to them. The entire organization had become more effective. As he sat at his desk thinking, the new One ... were they going to do it?” “They said if the dog had an accident on the rug, they were going to take the dog, shove his nose in it, pound him on the butt with a newspaper and then throw the...