... students. However, in these cases, due to the richness of social media, alternative tools can be chosen that accommodate for these differences and mediate the inclusion of learners with special ... people (Lusoli & Miltgen, 2009) and other studies. The risks arising from using open online environments are a bottleneck for the deployment of the full range of social media approaches ... acquisition of new skills are considered by the Commission, in its 2009 consultation document on the future "EU 2020 strategy" (COM(2009)6 47 final) amongst the key drivers for Europe's...