... foundwhich are labeled: "trip performance", "personal security", " ;customer service", and "comfort".The communality correlations for the attributes within ... incidence rate for "fairnessand consistency of fares" and "cost effectiveness, affordability, and value", coupled with the very highaffect of "cost and value" on overall ... results for the factorsolution are displayed in Table 8.8 below. Five dimensions were found which are labeled: "personalsecurity", "trip performance", "communications",...