... perfor-mance and competitive advantage (Ahn andChang, 20 04; Chuang, 20 04; Joshi and Sharma,20 04; Tzokas and Saren, 20 04; Badii and Sharif, 2003 ; Cavusgil et al., 2003 ; Choi and Lee, 2002 ).For ... expertiseKwan and Balasubramanian ( 2003 )Wang and Ariguzo (20 04) Mesaric (20 04) Fowler and Pryke ( 2003 ) Capability Building core competencies through know-howBadii and Sharif ( 2003 )Tzokas and Saren ... NetworkOperations and Management Symposium, p. 255.Wang S, Ariguzo G. 20 04. Knowledge managementthrough the development of information schema. Information & Management 41 (4) : 44 5 45 6.Warfield...