... automatically retrieving answers for how-to questions, focusing on those that inquire about the procedure for achieving a specific goal. For such questions, typical information retrieval methods, ... How-To questions constitute a large proportion of questions on the Web. Many how-to questions inquire about the procedure for achieving a specific goal. For such questions, typical information ... general nature of the desired information (i.e., procedural, a series of steps for achieving this goal). We suggest dividing the process of retrieving answers for such questions into two stages,...