... organizational improvement in a variety of ways. For example, an organization can create a separate improvement program, employ external assistance and support, or use the framework as a managerial ... this way, ITIM can be a valuable tool that (1) supports organizational self-assessment and improvement and (2) provides a standard against which an evaluation of an organization can be conducted.Principles ... decisions are about change, and change affects an organization’s culture. For example, a decision can be creative or cautious, strategic or tactical. Culture emanates from the values of the organization....