... detailed model of speech act effects, containing over 400 effects and constraints. It is able to generate a dozen different types of messages, including initiat- ing or terminating a friendship, ... friendship, applying or resign- ing from a job, congratulating or consoling someone, accepting or declining an invitation, encouraging or discouraging someone from doing an act, thanking someone, ... (3) apologizing, (4) making-excuse, (5) advising, (6) as- suring, and (7) requesting. Most of the text in the letter is devoted to ad- dressing the writer's social goals of being polite...