... (i)•Knowledge, perception about e-commerce•Lack of trust–Lack of knowledge & understanding lack of trust !–Possibility of fraud in online environment–Lack of legel framework & legal enforcement•Business ... 1www.mot.gov.vn / www.ecvn.gov.vn Introduction of E-commerce Tran Thanh HaiE-commerce DerpartmentMinistry of Trade, Vietnam10www.mot.gov.vn / www.ecvn.gov.vnSome examples of E-commerce (VN) (i)•Online ... loss of credit card info–Prevent risks (fraud, fishing )–Privacy•Payment (banking)–Not enough ATM, lack of linkage among banks•Not obvious advantages–ISBN & online sales of books16www.mot.gov.vn...