... knowledgemanagement module.OVERVIEW OF OSSEvolution of OSS In the 1980s, the basic standard of OSS wasdetermined. The main usage is to manage net-works. In the beginning of 1990s, OSS standardhas ... technological knowledge. Inter-estingly, the greater the scope of services offered,and the greater the range of quality and priceoptions, the more efficient (and cost efficient) the use of the network resources. ... Knowledge Data Processing: Organizing, storing, calculating, Retrieving, Reporting Information Processing: Reforming, Quantification, Qualification, Clustering, learning, Disseminating To be communicated...