Ngày tải lên :
21/06/2014, 03:20
... sell, 127–28 words to use and avoid, 134–35 workplace (exercise), 144–45 written, 132–33 Complaints, handling, 135–36 Complexion, 31, 34, 53 Compliments, 52, 149 Continental dining style, 107 ... and home-care aides, 84 Personal Images, Inc., xiii, 70, 196 Personal space, 119 Plastic surgery, 68–70 Plaxo, 104 Pleated pants, 41, 55, 56, 57 Politics, avoiding references to, 95 Polo shirts, ... conversation tools (exercise), 136–38 e-mail, 128–32 first impressions (exercise), 138–40 handling complaints, 135–36 perceived deficiency in, 5–8 quiz, 118–22 sloppy speech habits, 125–27 speaker...