min h 2010 apos evaluating the comparative service quality of supermarkets using the analytic hierarchy process apos the journal of services marketing vol 24 no 4 pp 283 93
Evaluating the retail service quality of cellphone supermarkets in ho chi minh city
... than the Cronbach’s alpha However, A variable of ‘Supplying of services at the time promising to the services (SSPDS) has the coefficient of ‘alpha if item deleted’ of 0. 946 1 higher than the ... interest in marketing section, the author decides to choose the topic of the study as follows: Evaluating retail service quality of cell phone supermarkets in Ho Chi Minh City” LE KHAC THINH – K15A ... of the study The research only evaluates the retail service quality of cell phone supermarkets in HCMC because of limitations of research time Among the cell phone supermarkets in HCMC, the research...
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The service quality of the specialized supermarkets in hanoi city
... (4) What are the strengths and weaknesses of the service quality of the specialized supermarket in Hanoi city nowadays? Which causes lead to the weaknesses of the service quality of the specialized ... Recommendations to enhance the service quality of the specialized supermarkets in Hanoi city (7) Conclusions The scope of the study: On the space aspect, the research is deployed in Hanoi city On the time ... supermarket in Hanoi at present? (5) What are the solutions to improve the service quality of the specialized supermarkets in Hanoi city? Objects and scope of the research The study objects of the topic...
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Developing the dimensions to measure the service quality of construction project management
... whether or not the dimensions used for measuring the quality of the generic services can be applied to the professional services such as the construction project management service If yes, how ... ensuring the quality of service delivery process Thing to be pondered is about the final outcome because most of investors pay high attention to the value of what they received against the amount of ... standardized makes the nature of heterogeneity of the industry; the intangible in the construction process can be shown in the preliminary design (intangibility) There are various definitions of project...
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Measuring customer satisfaction towards service quality of the maternity hospital in ho chi minh city
... In this study, the author wants to focus service quality of the maternity hospitals What pregnant women want to have service quality of the maternity hospital in Ho Chi Minh City? How did the ... Vietnam However, the author wants to focus the maternity hospital in Ho Chi Minh City because the author is a pregnant woman The author also wants to know service quality of the maternity hospital ... about the maternity hospitals in Ho Chi Minh City Nowadays, Ho Chi Minh City has many hospitals that serve the people In particular, the maternity hospitals are also one important part of the hospitals...
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Researchingapplications of statistical methods in evaluating the quality of services of Vietnamese commercial banks - Illustrations through a specific research at the Joint Stock Commercial Bank
... analyzing results are shown on contents: 4. 2 .4. 1 The quality of all types of services To research the quality of the types of services are specified in the relationship between the main of QoS (was extracted ... space of measurement service This is the background to help managers assess the most intuitive way on the customer’s feel with the types of service that they are using The thesis has toward to the ... of each type of services However, the disadvantage is to be unable to compare with other types of services at the same quality characteristic Therefore: (1) when to compare the type of service...
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Improvement in service quality of duc viet cargoteam forward to the international intergration trend
... whilst there’s nearly no change in Ha Noi office - Quantity of Import in Ha Noi office is much higher many times in 2015 than compared with 2013 and 20 14 - Quantity of Import in Ho Chi Minh office ... Foxconn from Ha Noi to USA and EU with daily booking around to tons per shipment This shows that the service quality of Cargoteam meets the expectation of the customers then they trust in the reputation ... much decreased whilst Ha Noi office has a dramatic increase This shows that Ho Chi Minh office has to double check why customers quit using Cargoteam in 2015 It means the service quality has...
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USING THE ANALYTIC HIERARCHY PROCESS APPROACH FOR ASSESSMENT OF THE STRENGTH OF UNIVERSITY-INDUSTRY-GRI COOPERATION IN VIETNAM
... from the top with the goal having the greatest influence of importance The AHP model formulation process starts both from bottom (the alternatives) and from the top (the objective, goal) or the hierarchy ... relative importance of the linkage types The goal is at the top of the model 4. 4.2 The Actors Like the AHP model formulated for overall linkage judgment, the second level in the hierarchy model for ... industry) 4. 4 The AHP Model for Individual Linkage 4. 4.1 The Goal The goal of the single problem is primarily considered to identify the strength of the individual linkage by determining the relative...
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báo cáo hóa học: " Evaluating oral health-related quality of life measure for children and preadolescents with temporomandibular disorder" pptx
... collected using the Portuguese versions of the CPQ for individuals aged 8-10 years (CPQ8-10) and 11 14 years (CPQ11- 14) [22] These formed the components of the Child Oral Health Quality of Life ... primary dentition 34% of the 99 children presented at least one sign and/or one symptom of TMD [5] In the age of 12 years, 2.19% of the boys and 8.18% of the girls met the Research Diagnostic Criteria ... of the different subscales and variable pain, which was the sum of the positive responses to question number of the RDC/TMD Axis II, “Have you had pain in the face, jaw, temple, in front of the...
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An Illustrated Guide to the ANALYTIC HIERARCHY PROCESS
... UNIVERSITY OF PITTSBURGH, DEMONSTRATED MATHEMATICALLY THAT THE EIGENVECTOR SOLUTION WAS THE BEST APPROACH REFERENCE : THE ANALYTIC HIERARCHY PROCESS, 1990, THOMAS L SAATY 19 HERE’S HOW TO SOLVE FOR THE ... TURN OUT LIKE THIS? BUT BOSS THAT WAS MY BEST GUESS! GUESS AGAIN MAYBE YOU NEED A NEW APPROACH another way of decision making I THINK I ‘LL TRY THE ANALYTIC HIERARCHY PROCESS (AHP) !!! Page 2 ... 9,000 1667 0 940 / 1667 = 5639 54, 000 1.0000 (REMEMBER THE BENEFITS WERE DERIVED EARLIER FROM THE AHP) AND THE CIVIC IS THE WINNER WITH THE HIGHEST BENEFIT TO COST RATIO 38 Page 19 19 AHP CAN BE...
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báo cáo khoa học:" Evaluating oral health-related quality of life measure for children and preadolescents with temporomandibular disorder" potx
... ii), whether such discrepancies depends on the applied measurement approach It was hypothesized that the more measurement strategies were supported by measurement theory, the more similar the responses ... performed for the VAS and TTO data to estimate the effect of the different domains, the effect of being member of one of the two patient groups, and the effect of the assessment of the patients’ ... showed that neither membership of one of the patient groups was an important factor to explain the valuations of 17 hypothetical EQ5D states nor the value assigned to the patients’ own health...
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DSpace at VNU: Quantifying the complexity of transportation projects using the fuzzy analytic hierarchy process
... differences of mean values of the factors between the two groups The results of t-test showed that there was no significant difference in the perceptions of the two groups at the significance level of ... questionnaire themselves All the professionals had more than eight years of experience in construction of transportation projects, in which four of them had 8–10 years of experience, 11 of them had 11–15 ... by the professionals (Fig 3) To determine the weights of the components and parameters of project complexity, this research took the following sub-steps: (1) checking the consistency of the experts’...
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What factors effect on customers’ satisfaction toward service quality of vus hcm
... Examiningthe outcome of the test, and thus confirming or rejecting the theory Modifying theory in instances when hypothesis is not confirmed… On the other hand, Inductive approach starts with the ... used for this research It will highlight the methods used, the sample and the limitations of the research The findings will then be presented using tables and graphs to highlight the key points ... during the research process, while inductive studies not deal with hypotheses in any ways 20 In studies with deductive approach, the researcher formulates a set of hypotheses at the start of the...
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SKKN Một số giải pháp tổ chức thực hiện tiết chạy bền môn thể dụcN/H 2010 2011
... nhân h c sinh đạt kết thấp nội ding chạy bền: - Nhiều h c sinh có tình trạng sức khỏe yếu - Khả phát huy h c sinh chưa cao - Phương pháp giảng dạy chưa phù h p - Chưa tạo khơng khí vui tươi h c ... không ngừng h c h i, trau nhồi chun mơn, nâng cao trình độ nghiệp vụ, phối kết h p nhuần nhuyễn phương pháp áp dụng biện pháp cho phù h p lên lớp Muốn cho h c sinh u thích mơn thể dục thân phải ... chuẩn bị chu đáo ( kẻ vôi đường gấp khúc) - Chạy vòng số h nh thức tập chạy đỡ chóng mặt chạy nhiều vòng - Chạy địa h nh tự nhiên, h nh thức tập chạy điều kiện địa h nh sẵn có Tuy nhiên, để phát...
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A COMPARATIVE LITERARY ANALYSIS OF THE MAIN FEMALE CHARACTERs IN hå xu©n h¬ng’s POEMsAND KATE CHOPIN’s SHORT STORIES
... peaceful childhood years, despite the distempered society full of political crises in the end of the 18 th century years after her father’s death, her mother got married with another man Though she ... authors to explore, especially their roles in the womanhood and motherhood Firstly, although American Realism women changed their views about themselves, they dare not break the social norms They ... reason “that the child is not white; it means that you are not white.” The fact that she was not white altered her from the happiest woman in her marriage to become the most miserable wife in her...
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DSpace at VNU: Evaluating the Quality of the Two Textbooks Tiếng Anh 3 – Tập 1 and Family and Friends – Grade 3: A Comparative Study
... creatively.With the thorough understanding of the importance of English, the quality of English teaching and learning has attracted considerable interest from the society Such issues as the quality of teachers, ... against the context in which it is going to be used, following the aims of the teaching program, as well as fitting the personal methodology of the teacher In the Vietnamese context, the Ministry of ... on the advantages and disadvantages of these two sets of textbooks But there has not been any research to compare them For this reason, in this minor thesis, I will attempt to conduct a preliminary...
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Báo cáo y học: "A Comparative Effectiveness Study of Bone Density Changes in Women Over 40 Following Three Bone Health Plans Containing Variations of the Same Novel Plant-sourced Calcium"
... became abnormal or unacceptable by the end of the study In all three groups and sub-groups, none of the normal scores were abnormal by the end of the study Thus, it was our conclusion that the absence ... 19 Dr Kaats holds equity in Integrative Health Technologies, Inc., a public company which holds a minority of shares in the grantor company All other authors declare that they had no competing ... certified that they had reviewed the Informed Consent with their personal healthcare provider or physician and that they had no medical conditions that would preclude their participation However,...
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Evaluating the Reliability and Validity of an English Achievement Test for Third-year Non- major students at the University of Technology, Ho Chi Minh National University and some suggestions for chan
... estimated by the split half method; r : the correlation of the A, B scores from one half of the test with those from the other half) Rational equivalence is another method which provides us with coefficient ... review that sets the ground for the thesis Due to the limited time and the volumn of this thesis, the writer wishes to focus only on evaluating the reliability and the validity of a chosen achievement ... interpretations to the ones intended (Hughes, A 1989: 38) In the case of the English section at the University of Technology, the teachers should the trial tests first and then, mark and remark the tests...
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Thành công của năm chủ tịch ASEAN 2010 và vị thế của Việt Nam
... vững, h nh thức, nước có chủ quyền lãnh thổ riêng Đó thách thức thời đại Thứ hai cần nhắc đến mục tiêu phát triển Trong bối cảnh sóng khoa h c kỹ thuật cơng nghệ phát triển nhanh chóng việc tranh ... an ninh, phát triển ảnh h ởng đối ngoại, mục tiêu phát triển ảnh h ởng nằm phần cán cân nghiêng H a vào theo xu h ớng thời cuộc, Việt Nam không bỏ năm Chủ tịch ASEAN 2010 để phát huy ảnh h ởng ... lĩnh vực h p tác phát triển nhằm thu h p khoảng cách ASEAN với sáng kiến “Tuyên bố H Nội” thu h p khoảng cách 7 /2010 nhiều dự án khác Ngoài ra, Việt Nam đóng góp quan trong việc h nh thành khuôn...
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