... other person appears to genuinely want your viewpoint, be honest in
your reply. In the listening stage, try to limit the expression of your views
since these may influence or inhibit what the other ... with stories to listen to at home, or try to
understand the words of the pop songs you like. Watching English language
television programs or videos are a great way toimproveyour listening skills ... on in this e-
book. If you do all these things, you will be on your way to becoming a better
listener in class. But you can practice your listening understanding outside of the
classroom, too....
... known
as a ‘doing word’ – an action word – which
describes what the nouns in the sentence are
doing, i.e. swimming, walking, eating, thinking,
growing, learning, drinking, misbehaving. In the
sentence, ... confusing.
3.9. Using inappropriate or
informal phrases
In recent years there has been an increase in
the number of informal modes of written
communication, such as emailing, texting, and
instant ... or
adding more detail to develop an
idea.’ (Cottrell 2003: 146)
How toimprove your
academic writing
In a recent survey, academic staff
at the University identified the
interrelated skills of
writing
and...
... từ interesting! Tôi từng được hỏi, từ này phải đọc là in- tơ-res-ting hay in- tơ-ris-
ting mới đúng? Chẳng cái nào đúng, chẳng cái nào sai cả. Nhưng lối đặt vấn đề sai! Từ này chủ
yếu là nói in ... những câu sau:
- To play the ‘oubou’ you need to have strong arms.
- The ‘oubou’ is considered one of the most difficult instruments to play.
- The ‘oubou’ is very difficult to play, because ... quá thông minh và có
quá nhiều kinh nghiệm. Tiến trình ấy là Viết - Đọc - Nói - Nghe!
Vì thế, muốn nghe và nói tiếng Anh, chuyện đầu tiên là phải quên đi kinh nghiệm và trí thông
minh, để trở...
... event
Things to take
Things not
to take
Things to get sorted inyour mind
• Remind yourself why you are going
• Know who you want to meet
• Establish your goals for the event
Ensuring you are in ... conversation
(including getting business cards …
and howto get away!)
If in doubt
Bringing it all together
After the event
Evaluate whether you have met your goals
Follow up in the right way
Build ...
way to solve something troubling him, so too did I need the interven-
tion of someone else to solve something I’d been wrestling with for
years.
During my time teaching accountants howto pass...
... event
Things to take
Things not
to take
Things to get sorted inyour mind
• Remind yourself why you are going
• Know who you want to meet
• Establish your goals for the event
Ensuring you are in ... applying
what I learned when talking to my mother to everyday business com-
munications – like networking, presenting, training, meetings, inter-
views – which is totally new and astoundingly ... LinG
TEAM LinG
THE BEST WAY FOR YOU TO READ THIS BOOK / 3
Everything in this book is easy for you to incorporate into your
standard way of working, and is fast-acting.
• Relevant – unless yours...
... applying
what I learned when talking to my mother to everyday business com-
munications – like networking, presenting, training, meetings, inter-
views – which is totally new and astoundingly ... need to do to get better results every time you
speak to others.
TEAM LinG
TEAM LinG
TEAM LinG
WHO AM I TO TELL YOU HOWTO COMMUNICATE? / xvii
exactly what to say – and howto say it – to enjoy ... an incredibly
powerful insight into howto communicate in business – and I wager
you won’t have come across it anywhere else.
Let me explain …
You see, to me, business communication has to...
... event
Things to take
Things not
to take
Things to get sorted inyour mind
• Remind yourself why you are going
• Know who you want to meet
• Establish your goals for the event
Ensuring you are in ... learn howto get in and out of conversations,
which groups of people to approach, and which to leave alone. I’ll
show you howto introduce yourself so people think you’re worth
talking to, and ... conversation
(including getting business cards …
and howto get away!)
If in doubt
Bringing it all together
After the event
Evaluate whether you have met your goals
Follow up in the right way
Build...
... know-
ing who you want to speak to.
TEAM LinG
NETWORKING / 49
Individuals versus groups
The fi rst step is to split the room into individuals and groups.
There were two individuals in the room. In ... get into this business?
• Where are you planning to take the business in the future?
• Where are you based?
• Why is your business so successful?
• How long have you been doing it?
TEAM LinG
42 ... further skillsto have:
• knowing who to approach; and
• knowing what to say.
You will maximise your opportunities if you master both. Taking each
in turn …
TEAM LinG
NETWORKING / 51
Entering this...
... appropriate fi nishing line, for
instance: ‘You know how you want to speak to insurance
salesmen? Well, shall I introduce you to any I meet this
evening?’
TEAM LinG
NETWORKING / 61
When answering the ... answer to this …
Always drink less than everybody else.
So, if everybody else is drinking three glasses of wine, there’s no harm
in you having two. However, having fi ve and bursting into song ... to chat:
• Arm yourself with conversation topics.
• Find out what the other person is interested in, and talk
about that.
• How can I help this person?
• Interested, not interesting.
TEAM LinG
78...
... sell IT to
people who hate
computers, you can sell
anything
How to apply this to
your business
• Preparing your
AFTERs-proving
selling points
• Applying ABC in
practice
Bringing it all together ... good thing for you because they’ll be able
to increase your company’s bottom line, rather than being
tied up in resource-draining work which adds nothing to
your business.’
Look at the bottom ... think
will sell. For instance, a great selling point for me is that bank winning
18 pitches out of 18. However, the thing you’re more likely to buy into
is the fact that my Mother is blind,...
... like to focus on, it is best to brainstorm the
topic to get some ideas and then decide. Brainstorming is a strategy that you can use
during most steps of your writing, especially if you find your ... observations
together. You remind your reader of your aims and your main supporting arguments,
synthesising them (not repeating them verbatim) to make your final point. What seems
obvious to you ... that you maintain a consistent line inyour discussion and because it
needs to be made clear in the introduction what you intend to do inyour essay. Once you
have formulated an initial thesis...