... have any questions.
Regards,
Ujjwal
16
Test of Englishfor International Communication
General Directions
This test is designed to measure your English language ability. The test is divided into ... (A) There may be waiting lists for the workshops.
(B) The workshops are free.
(C) The registration forms will be mailed.
(D) People should register early for the workshops.
76. Which ... let’s set up a meeting for the week of November 26 by which time our engineers will be able
to outline their approaches to your departmental needs, and we’ll have the information we need to put...
... later date, as a homework assignment or for self-
study.
TEXT A THE ATLANTA POLICE FORCE
It was a widely respected police-force, an award-winning police force. Murders were solved,
speeding ... Prosecutors demanded the maximum
sentence of 21 years for one man. 19 years and 4 months for another and a lesser sentence
of two and a half years for a third defendant. It is Norway’s first recorded ... accused. Ole Nicolae Kvisler, 22, went looking for “foreigners” in their car and
she picked out Benny Hermansen as a perfect target.
report for duty, to follow a lead, to shadow a suspect,...
...
Elementary Englishfor Tourism and Hospitality
LESSON 1 – Taking a reservation over the phone
STUDY NOTES
... Guest
Jack: Guest
The story
Leo is taking a reservation for Mona White and her father Jack Webber. They want to book two rooms for three
nights at the Plaza Hotel.
Language Point - Introducing ... day and then your name.
For example: Plaza Hotel, good morning. Leo speaking.
b) Say the time of day first, the name of the business and then your name.
For example: Good morning,...
...
6. Are you paying by __________ _________Professor Webber?
3. Language practice - Asking for Clarification
Read the following short dialogues out loud.
1. A: 8869 6719 9908 6683...
...
d. They are both on level nine.
5. Have you seen Mr Webber?
e. No thanks. We’re just waiting for someone.
6. Excuse me. I need to book a taxi.
f. Both of the buses will be here in 10 minutes. ...
Practise saying this chant out loud.
Is there a kettle?
And are there cups?
Are there cups for tea?
Yes, there’s a kettle
And there are cups
Is that OK?
OK!
...
... Cabaret. It is very _____________.
3. I can _______________ the Golden Lotus. It is _____________ for its seafood.
4. If you ________ to listen to music while you eat, I ___________ the Pearl...
... Chicken is b quite filling.
3 The Stir Fry c with our guests.
4. The Steamed Vegetables are enough for d rather hot.
5 The Beef in Black Bean Sauce is e has mushrooms, tofu and garlic.
3. Language ... interesting
___________________________________________________________________________
4. room / comfortable
___________________________________________________________________________
4. The ... moment. 2) I am very well thank you. 3) The
film was quite interesting. 4) The room is very comfortable.
...
...
Elementary Englishfor Tourism and Hospitality
LESSON 7 – In the Restaurant
STUDY NOTES
Characters
Mona: ... cold.
A: I’m sorry. I’ll see to it straight away.
A: Is everything OK?
B: I’ve been waiting for 25 minutes and my meal hasn’t arrived yet.
A: I’m sorry. I’ll see to it right away.
Grammar...
... bill then pays for their meals.
Pronunciation
Below are some models for ‘Would you like’ questions. When we say would you, it sounds like one word instead
of two. In spoken English, the ...
Elementary Englishfor Tourism and Hospitality
LESSON 8 – In the Restaurant
STUDY NOTES
Characters
Mona: ... another way of saying, ‘Let me check’.
When Mona asks what the extra $2 is for, Jean says, “Let me see. Ah, that’s for the use of the towels”.
Here are some other examples of ‘Let me see’...
... personal questions. For example, questions about age, marital status, income and family may be
too personal for some Australians.
Below are some model questions that are suitable for small talk. ...
Elementary Englishfor Tourism and Hospitality
LESSON 10 – Giving Directions
STUDY NOTES
Characters
... take about half an hour.
We’ll
see you on Thursday.
You’ll
be here in time for dinner.
They’ll
wait for you in the lobby.
That’ll
be ten dollars thanks.
...
... (formal)
bathers (informal)
cossie (informal)
jeans
pyjamas (formal)
p j’s (informal)
jim jams (informal)
shorts
sunglasses (formal)
sunnies (informal)
shades (informal)
... is used for two or more items or plural
nouns. The following nouns are all plural in English. Some Australian slang, (informal language) has also been
included.
bathing costume (formal) ...
Elementary Englishfor Tourism and Hospitality
LESSON 11 – Shopping
STUDY NOTES
Characters
Mona: Guest
Mai: Shop Assistant
The story
Mona is shopping for a shawl. She is...
... checked your answers,
say the dialogues with a friend.
1 A: That’s $150. How will you be paying for that?
B: _____________, thank you.
A: Of course. Would you like a ___________?
B: Yes please....
...
Elementary Englishfor Tourism and Hospitality
LESSON 13 – The Tour Guide
STUDY NOTES
Characters
Leo: ...
Today
Yesterday
Tomorrow
The day before yesterday
In a couple of days
Last week
In a few days
Last month
Next week
Last year
In a fortnight
In two weeks
Next month ...
Mona: Guest
Jack: Guest
The story
Mona and Jack want to employ a tour guide. They ask Leo for a recommendation.
Language Practice – If you like
“If you like” is used to soften a suggestion....