... on the humble hyperlink – the ability to write a bit of code that allows one bit of text to link to another I often think that what all these tools are really about is teaching people to use this ... of this sort of reflective writing It is something you get better at Both the writing and the reflection You notice more, become more honest, get better at working out what you think about things ... organizations, or even move between departments, there is usually little to indicate what we did, why, and what the point was It was with the ultimate irony that in the week that I left the BBC...
... box at drkoop.com (C Everett Koop’s health site) Every time I use it, it makes me think, because the button that executes the search just doesn t look like a button—in spite of the fact that it ... want to go there—not just to find the site for the first time, but every time they want to go there, sometimes several times a day If you ask them about it, it becomes clear that some of them think ... What are the most important things on this page? Why did they call it that? But the last thing you need is another checklist to add to your stack of Web design checklists The most important thing...
... but rather that they did not have access to the source, got confused about what would be better for them to use, or were unsure about the process of taking it Not easy to get Many participants, ... everything failed the family turned back to their traditional treatment which by then was too late as the cancer had advanced too far After sharing her story, the participant admitted that "really, ... knowledge, language and tradition Some respondents admitted that they had lost their connection with their traditions and culture, while others said that they continued to visit their homeland occasionally,...
... something like that help but make you feel that your time has been well spent?) But the most satisfying thing has been people saying that it helped them get their job done better But what have ... chapters I wanted to include in the first book, but didn t, mostly in the interest of keeping it short One, Chapter 10, is about the importance of treating users well, and the other, Chapter ... enough to use (an “expert usability review”) Sometimes I pay other people to try to use the site while I watch (“usability testing”).1 > I write a report describing the problems that I found that...
... every time they want to go there, sometimes several times a day If you ask them about it, it becomes clear that some of them think that Yahoo is the Internet, and that this is the way you use it.4 ... at least a dozen of them myself during user tests) who will type a site’s entire URL in the Yahoo search box every time they want to go there—not just to find the site for the first time, but ... caring In the great scheme of things, it’s just not important to us.5 > If we find something that works, we stick to it Once we find something that works—no matter how badly—we tend not to look...
... (C Everett Koop’s health site) Every time I use it, it makes me think, because the button that executes the search just doesn t look like a button—in spite of the fact that it has two terrific ... paragraphs that start with the words “Welcome to…”—its favored habitat is the front pages of the sections of a site (“section fronts”) Since these pages are often just a table of contents with no ... contacted in the future to participate in a survey to help us improve this site This instruction is of no use to me at this point It belongs at the end of the questionnaire where I can act on it...
... section Subsections The Utilities Utilities are the links to important elements of the site that aren t really part of the content hierarchy Utilities These are things that either can help me use ... important can it be? It’s not primary It’s not even secondary.) And there’s a tendency to think that by the time people get that far into the site, they’ll understand how it works And then there’s ... elements that have to be squeezed in Partly because designers usually dont even have enough time to figure out the first two levels Partly because it just doesn t seem that important (After all,...
... have to create the visual illusion that the active tab is in front of the other tabs This is the main thing that makes them feel like tabs—even more than the distinctive tab shape.16 To create this ... both been “marked.” There are a number of ways to make the current location stand out: Put a pointer next to it Change the text color Use bold text Reverse the button Change the button color The ... waters by using the same drag-to-trash action to eject diskettes—ultimately resulting in millions of identical thought balloons saying, “But wait Won t that erase it?” [ 79 ] Dont Make Me Think!:...
... text The heading Shop By Department makes it clear that the point of these departments is to buy something, not just get information The testimonial quote (and the photo that draws your eye to it) ... real audience, but it’s just not true When testing sites, it’s not at all unusual to have people say, “Oh, is that what it is? I’d use that all the time, but it wasn t clear what it was.” Licensed ... prominent block on the Home page that’s visible without scrolling The point isn t that everyone will use these two elements—or even that everyone will notice them Most users will probably try to guess...
... Web pages that are clearly wrong It’s just that they aren t the things that Web teams usually argue about The antidote for religious debates The point is, it’s not productive to ask questions like ... home town that you usually dont notice because you’re so used to them And at the same time, you realize that a lot of things that you take for granted aren t obvious to everybody > Testing one user ... or often enough to get the most out of it A simple test early—while you still have time to use what you learn from it—is almost always more valuable than a sophisticated test later Part of the...
... facilitate a usability test; all it really takes is the courage to try it With a little practice, most people can get quite good at it Try to choose someone who tends to be patient, calm, empathetic, ... single test But the worst problems will usually keep them from getting far enough to encounter some others TOTAL PROBLEMS FOUND: TWO TESTS WITH USERS Second test: users First test: users But in the ... sites are “live,” you can two kinds of testing: “Get it” testing and key tasks > “Get it” testing is just what it sounds like: show them the site, and see if they get it—do they understand the...
... that users can understand what it is they’re looking at—and how to use it—without undue effort Is it clear to people? Do they “get it”? But there’s another important component to Web usability: ... reason that’s important: > It’s the right thing to And not just the right thing; it’s profoundly the right thing to do, because the one argument for accessibility that doesn t get made nearly often ... of the things that tend to make users feel like the people publishing a site dont have their best interests at heart: > Hiding information that I want The most common things to hide are customer...
... Is it because they're “flashy,” or because they have content you want or need? Can you name a site that has content that’s interesting or useful to you that you dontuse because it's not visually ... four months the book was supposed to take, and even during the next four months And it wasn t even the third four months that did it; it was little things, like the fact that I apparently had ... count Yes, it has to look presentable, professional, and attractive But "flashy"? "Engaging"? Almost never Most of the time on the Web, people dont want to be engaged; they just want to get something...
... appeals) to most teenage On this ride, what happens just before the cars climb the fourth hill? visitors at the theme park Correct the capitalization and punctuation in the heading of this letter THURSDAY ... greatest speed As that last car drops over the top, the roller coaster is going its fastest, and you get the tail end of that tremendous speed In the back seat, you also get the longest airtime This ... into the station last Run as fast as you can to get in the front seat of the roller coaster This is the spot for the greatest thrills Here, you will feel the greatest force of the wind as the...
... wait for further statements and then left with no further comment Wasn 't there a blond named Marilyn in the 60's who had intended to just this same thing to a politician but her untimely death ... the townhouse of Kathy Pendleton belonged to her That wasn 't too startling The fingerprints on the other glass belonged to none other than Senator Collins Perhaps the affair had not ended until ... another day at the bank I had toast and hot tea for breakfast and put together a quick lunch With no contract immediately in sight I could see that I was going to have to brown bag it for now Otherwise...
... navigation I can t find a link to order products, just a link that lists the products I go to the product list page I see a button that tells me to click it to order their products I click the button ... page? Why did they call it that? The last thing you need is another checklist to add to your stack of Web design checklists The most important thing you can is to just understand the basic principle ... able to “get it” - what your page is and how to use it - without expending any effort thinking about it 5 In the first example, as the user visits the page, he has a lot of questions But in the...
... definitions of satisfaction and dissatisfaction reflect the distinct views of the two main theoretical traditions in conceptualizing satisfaction and dissatisfaction: either as a judgment that is the ... feeling”; for thoughts, “think about how to act upon the situation”; for action tendencies, “feel like waiting for the right moment to take action,” “feel like devoting your attention to something else” ... experiential content items correlated significantly with the correct emotion, and not with the other emotion That is, all experiential content items that were intended to measure the experience of...
... k t từ nhà Thuận chẳng hạn: http://nguyenthithuangvty.violet.vn/ sau paste (dán) vào chỗ liên k t, nhấn vào t o menu Là xong mục menu NHÀ BẠN THÂN Để làm tiếp menu t i nhà khác, thầy/ cô để trỏ ... mục Hỗ trợ trực tuyến, chọn T o mới, sau có bảng Thêm thông tin hỗ trợ xu t hiện, Thầy/ cô ghi họ t n vào dòng họ t n, Chỗ t i khoản Yahoo thầy/ cô ghi địa email vào Ví dụ Thuận là: nthuan1978@yahoo.com ... Banner máy t nh, nhấn n t open , sau nhấn cập nh t bên xong Thầy (cô) làm t ơng t với cách đ ưa hình 5- Làm để t o liên k t tới trang khác? Để t o liên k t đến trang khác, thầy cô vào quản trị, vào...