business process improvement lifecycle
Process Improvement
Ngày tải lên :
14/09/2012, 11:41
... identify process tool support.
The process improvement cycle involves process
measurement, process analysis and process
change.
Process measurement should be used to answer
specific process ... Slide 27
The process change process
Process
model
Process change
plan
Training
plan
Feedback on
impro vements
Revised pr ocess
model
Identify
improvements
Prioritise
improvements
Tune
process changes
Introduce
process ... Slide 3
Process and product quality
Process classification
Process measurement
Process analysis and modelling
Process change
The CMMI process improvement framework
Topics covered
©Ian...
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Tài liệu Process Improvement For Effective Budgeting And Financial Reporting (Wiley-2003) doc
Ngày tải lên :
17/01/2014, 03:20
... organization in phase 2.
ABOUT BUSINESS PROCESS IMPROVEMENT 5
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Tài liệu Chapter 1_Project management process improvement docx
Ngày tải lên :
21/01/2014, 17:20
... improvement
initiatives
Select process
for improvement
Prioritize process
improvement needs
Determine process
maturity goals
Assess process
maturity levels
Figure 1.2 The process improvement life cycle.
... people, but without the processes
to support their business activities turnover will be high and business will suffer
as a result.
1.1.4 Process Improvement Versus Practice Improvement
The effectiveness ... maturity level of the process (PD) and the maturity level of the
practice of the process (PP).
Introduction to the Process Improvement Life Cycle 17
1.4 Who Is Responsible for Process Improvement?
Without...
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Tài liệu 10 Key Surgical Strike Actions to Improve Business Process Performance pdf
Ngày tải lên :
24/01/2014, 00:20
... luster.
If we look at the recent history of business process improvement it was the TQM movement
of the 1980s, which focused everyone's attention on business processes. Typically, during
this era, ... for it. At the core -process level, a customer is key
to triggering the process.
The intent of a core process is to take input (usually from a customer very early on in the
process) and efficiently ... Characteristics of Four Approaches to Process Improvement
As in the case of companies careening back and forth from centralizing and decentralizing,
the process improvement movement has careened...
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Tài liệu Chapter 2_Project management process improvement docx
Ngày tải lên :
26/01/2014, 14:20
... or
process groups, to use their terminology. They are initiating processes, plan-
ning processes, executing processes, controlling processes, and closing
processes. Spread across these five process ... plan.
22 Project Management Process Improvement
2.2.5 Level 5: Optimizing Process
At level 5 the focus is on improvement of the project management process. To
that end, processes are in place to ... Management Process Improvement
•
Project teams follow an informal process for contacting potential
vendors.
Solicitation—Level 2 Characteristics
ã
There is a defined and documented process in...
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Tài liệu Chapter 3_Project management process improvement pptx
Ngày tải lên :
26/01/2014, 14:20
... management
processes are about to become pervasive through the organization. Hardly any
business process will be untouched. It is time to integrate the project manage-
ment process into other business processes ... operational level (integrating with other business
processes and procedures). In some cases the processes will integrate without
much incident, in others some business process redesign may be required, ... prioritize processes for improvement initiatives.
Our first order of business is to establish a model for prioritizing the 39
processes. That is the topic of the next section.
3.4.1 Process Maturity...
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Tài liệu Chapter 4_Project management process improvement doc
Ngày tải lên :
26/01/2014, 14:20
... improvement initiative is processed through the model and their
scores are used to rank the initiatives—the higher the score, the higher the rank.
110 Project Management Process Improvement
Improvement
opportunity ... share them with other projects to the extent possible.
100 Project Management Process Improvement
cumbersome. Ten improvement initiatives require 45 paired comparisons. The
criterion that the ... a
number of improvement initiatives based on categorical assessments of
technology risk and business risk.
ã
The paired comparisons model requires the pair-wise comparison of
each improvement...
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Tài liệu Chapter 5_Project management process improvement docx
Ngày tải lên :
26/01/2014, 14:20
... discussion of the posted
114 Project Management Process Improvement
7
6
5
4
3
2
1
Brainstorming
problems and
improvements
Celebrate
improvements
Select
improvement
opportunity
Analyze
causes
Brainstorm
solutions
Prioritize ... priority of the process as a candidate for improvement.
120 Project Management Process Improvement
At the program level you will want to identify the knowledge area most in
need of improvement. ... to one process will most certainly impact any related
processes. That relationship may be a causal one or one in which the output of
one process becomes the input to one or more other processes....
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Tài liệu Chapter 6_Project management process improvement docx
Ngày tải lên :
26/01/2014, 14:20
... can be diverted to other improvement projects in the
128 Project Management Process Improvement
Process
A
K.A.
Process
C
Process
B
Project
A1
Project
B1
Project
C1
Project
C2
Project
A2
Project
A3
Figure ... Management Process Improvement
6
Commissioning Improvement Initiatives
At this point we have assembled all of the tools we will need to implement a con-
tinuous project management process improvement ... knowledge area or to a process within a knowledge area. At the
project level the performance metric should refer to a process within a knowl
-
edge area.
136 Project Management Process Improvement
6.7.1...
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Tài liệu Chapter 7_Project management process improvement ppt
Ngày tải lên :
26/01/2014, 14:20
... a process with little regard for the
process documentation. That behavior is not acceptable even if the process
148 Project Management Process Improvement
•
Unclear process documentation;
•
Process ... Company 145
Faulty acceptance criteria
Weak HR
process
Weak change mgt
Partial process
documentation
Weak
HR process
Unclear process
documentation
Process does not
meet needs
Poor client involvement
Planning
Closing
MonitoringLaunching
Initiation
Project
failures
over ... time. In actual practice many
of the process improvement initiatives took place concurrently.
7.3.1 Scope Management Processes
Scope management consists of five processes: initiation, scope planning,...
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Tài liệu Chapter 8_Project management process improvement doc
Ngày tải lên :
26/01/2014, 14:20
... continuing
166 Project Management Process Improvement
efforts at process improvement. Continue to pursue improvement initiatives
you might want to tackle one process at a time and try to make ... the priority of your improvement program
changes, my advice is to stay below the radar with any continuing
efforts at process improvement.
ã
There are three types of process improvement initiatives:
1. ... culture and business processes.
ã
The project team would use a process or template if they saw value in it.
If they saw no value, no amount of talking or cajoling would change
their minds.
ã
A process- oriented...
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Tài liệu Chapter 9_Project management process improvement pdf
Ngày tải lên :
26/01/2014, 14:20
... available
to other projects?
R515 Is there an improvement process in place to continuously improve the
risk response development process?
R516 Is there an improvement process in place to develop a risk ... Is there a documented conflict management process?
H310 Is the conflict management process being used on all projects?
200 Project Management Process Improvement
B412 Is the cost change control ... a schedule management plan and process developed and documented?
T224 Do large, visible projects use the process as a standard?
182 Project Management Process Improvement
R223 Do project teams...
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Tài liệu Business Process Outsourcing Accenture Finance and Accounting BPO Services Creating a high-performance finance organization pptx
Ngày tải lên :
17/02/2014, 09:20
...
finance organization, Accenture offers its Finance and
Accounting Business Process Outsourcing (BPO) Services.
Business Process Outsourcing
Accenture Finance and
Accounting BPO Services
Creating ...
processing; financial integrity;
help desk.
ã Record-to-report: asset and
transaction processing; period close
and data integrity; financial and
government reporting.
We perform these processes ... clients,
help organizations improve their
finance processes to help reduce
risk and processing errors. For
example, inconsistent procure-to-
pay processes often lead to vendor
overpayments and...
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