... things done or stonewall They can bethe difference between the success or failure of lean To a change agent, the middle managers can be less than pleasant This is not because they are naturally stubborn, ... become a member of the group and a lot of the work themselves 438 THE TOYOTA WAY FIELDBOOK In most situations, the approach of the lean sensei should be somewhere in between harsh and soft The lean ... specific aspect of the business, and beat them up if they miss the numbers in the short term and you get managers directing energy to making the numbers look good, even at the cost of long-term...
... Weatherstrip around the window sash (the sash is the part that moves) and apply caulk between the window frame and trim and between the trim and the wall Doors Install weatherstripping at the ... rated by their resistance to heat flow, called R-Value The higher the number, themore effective the insulation and the lower your energy bills Most homes in the United States built before the 1970’s ... wiring if you probe improperly There may be a small gap between the electrical box and the insulation, so be sure to check slightly away from the box If any insulation is present, then the wall cavity...
... Minimally, as humans, we tend not to like it very much The most successful people I know fear settling morethan they fear change They dislike complacency morethan they dislike ambiguity We all vary with ... situations they desire They craft the career acts they likethe best, over time They also have tailored for themselves a sense of financial security by knowing that if one aspect of their career ... individuals Believing they deserved more a lot more in return for their efforts, I started to write Get a Life, Not a Job has a soul thanks to those profiled in this book Their willingness to share their...
... happened 100 percent of the time I can’t blame them They were psyched by what they wrote More often than not, the ideas they generated were indisputable departures for them, and the language was distinctive ... knew they’d be sharing, they’d alter what they wrote That means, instead of using their writing to dive into the raw, honest part of the brain, they’d stay on the surface and regurgitate the conventional, ... writing, with the understanding that themore words you pile onto the page, even if they’re lousy words, the better your chance at finding a usable idea In the freewriting game, think quantity before...
... everybody We have been friends for a very long time The deeper our mutual understanding becomes themore we feel closely attached to each other “Birds of a feather flock together”, Nam and I ... enough time to deliver newspapers to subscribers before going to school After school in the afternoon, he repairs bicycles and motorbikes Therefore the money he gets from his manual job is sufficient ... Realizing the hardships of his parents, although he is absorbed in his study, he often spends most of his spare time doing useful things to help his parents in their old age He gets up early in the...
... enough time to deliver newspapers to subscribers before going to school.After school in the afternoon, he repairs bicycles and motorbikes Therefore the money he gets from his manual job is sufficient ... Realizing the hardships of his parents, although he is absorbed in his study, he often spends most of his spare time doing useful things to help his parents in their old age He gets up early in the ... parents’ presents I like Nam very much because of his honesty and straight forwardness He is always ready to help his weak friends in their study; as a result, lots of friends, thanks to his whole-hearted...
... They spent their holiday in the USA b, Who did they visit when they were in the USA ? => They visited The Smiths Lucky number c What did they see on Mount Rushmore? => They saw the head of ... Questions numbers L ucky a, Where did Mrs Quyen and her husband spend their holiday? b, Who did they visit when they were in the USA ? c What did they see on Mount Rushmore? d, What did ... about the people Weather Who you meet/ visit What you see What you buy The grid Necessary information for a postcard Place We’re having a wonderful time in the USA How you feel about the people The...
... when they occur simultaneously, their significance may increase by orders of magnitude The overriding principle is that the greater the number of small-scale mines in an area, the greater the ... Vol.3, No.2, 2005 • • • The local communities would prefer to become employed in the mining sector rather than become employed in the rehabilitation of small-scale mines The regulators had difficulty ... riverbanks, the land largely remains unusable unless the area is naturally restored by for example, floods The mining that takes place within the riverbed or flood plain has more chance of being restored...
... but primarily because one or more of the above conditions was either absent at the beginning or has since been eliminated For example: • The company’s leadership shifts Either the quality of ... concludes that he just doesn’t likethe company anymore—and starts looking for another job Unfortunately, when he finds another job outside the company, it’ll likely be another managerial position ... suited to their jobs and making sure that they understand what they are getting into (both in terms of the culture of the company and the specifics of their job descriptions).A good start also begins...
... segments—are more valuable to the corporation than others From the marketing perspective, various qualities make them more economically valuable: Market-Wise Retention 89 • they spend more dollars ... stay with their employers when they see the organization as a source of pride and affiliation, when they respect their supervisors, when they are fairly compensated, and when they perceive their ... people who toil in the field of hiring and retention are no strangers to the labor market which, like every market, is subject to the laws of supply and demand They also understand the cost of replacing...
... another The big securities dealers on Wall Street, for example, don’t ask their traders and clerical personnel to clean out the restrooms and vacuum the carpets before they go home at night They ... differences in the terms of plan participation or percentage-of-compensation contributions Nevertheless, there are strategies for keeping the best or, at a minimum, keeping them longer.We turn to these ... for the Army.”What motivates such heroics is more often the bond to people they know and with whom they have shared experiences .The military describes that bond as “small group cohesion.” Such...
... completed on their ten-year business plan before they move the end goals This allows them to check assumptions, qualify the accuracy of their numbers, and measure their sustained performance The recommendation, ... profit margins to find the source of plan failure Make corrections accordingly Remember, shortfalls are compounded The further you get behind the further you get behind The efforts to catch up ... and improvements in the workflow occur, the standards are shifted upward These standards are said to be evolving as the system becomes fine-tuned There can be no improvement (the ultimate goal...
... mobility.“Who,” they ask,“will reap the benefit of all this expensive training and development if a) we are forced to lay these people off, or b) they leave us for jobs elsewhere?” More pointedly, they ... reps” to learn the ropes and build client accounts—and then they try to recruit them It is a way to acquire good people on the cheap The practice of poaching workers trained by others—or “free ... surveyed by the BLS, including morethan three-quarters of large employers, were undeterred by the free rider problem and looked to their training programs to retain and increase the value of their...
... person to the next highest level What would bethe cost of doing this relative to the benefits? Is the cost less thanthe benefits? If the cost exceeds the benefits, then the recourse is to either ... suck the life out of an organization and should be channeled into jobs— usually at a lower level—where they have the potential to be A performers If they fail to improve after coaching in these ... positive bond between the employee and the firm .The strength of that bond is no doubt determined by the effectiveness of the mentor and the intensity of the mentoring relationship.And that suggests...
... faced with an opportunity Either the client relationship will be cemented or it will be damaged The difference, as you know, is in the hands of the repair technician The ability to deliver high-quality, ... your experience in applying them— may bethe best combination companies and recruiters can find Let them decide Take the time to complete Worksheets 3-1 and 3-2 right now The ideas you jot down here ... own letters later on— whether you follow the guidelines offered in the chapters to come, or simply adapt the sample letters contained throughout the book Completing these worksheets will also...
... Hiring and Keeping the Best People moving them around like chess pieces, think about what might bethe best opportunities for them—and emphasize any professional development benefits offered by ... families.They don’t likethe current separation between their lives at work and their lives at home Consider these ideas: • Institute regular family picnics—and invite people to bring their pets, ... with another! Meanwhile, the lax, the lazy, and the malingerers coast along, picking up their paychecks every two weeks Are the workhorses of the department given promotions for all their good...
... into the time people would normally spend tending to family and personal matters Ironic, isn’t it? Themore productive and prosperous Americans become, themore they are asked to work By the late ... tending? Do they have children or aging parents to support? What hobbies or artistic pursuits absorb their attention? Do they have other skills that might benefit the company? As the Hawthorne ... asked to work more and more hours By her count, the average U.S work year has grown nine hours per year over the past several decades.2 Those extra hours (and they really add up over the years)...
... On the following chart, draw a small square around the questions you answered correctly and a small circle around the ones you missed As you follow the path of your questions, be sure to mark the ... Section On the following chart, draw a small square around the problems that you answered correctly and a small circle around the ones you missed As you follow the path of your problems, be sure ... you’ve completed the chart and analyzed your results, return to the simulated computer-adaptive test and work all the problems in an organized manner First work all of the problems at the level, that...
... and they liked what they saw Compared with Stephen, other applicants for the VP position were simply question marks with good résumés No one could say with any confidence how these other applicants ... pating actively in the rearing of their children.”11 Traditional work schedules and the demands of business travel put these two goals in conflict It’s nearly impossible to manage the household if ... culture should be appealing to the types of employees you want most to attract and retain Depending on the types of people you are looking for, you may need to alter your culture to bemore formal...
... has been driving his most capable sales people away, replace that manager—and then invite the best of the defectors to return • Keep the lines of communication open between your firm and the best ... can to increase the number of employee rehires: • Cure the problems that made them leave in the first place Exit interviews and direct investigation are the best ways to determine the root causes ... have the impact that Steve Jobs had on Apple, but you’ll know a great deal about the When All Else Fails 141 person you’re getting, and the hiring outcome is more likely to bemore successful than...