170 West Tasman Drive San Jose, CA 95134-1706 USA http://www.cisco.com Cisco Systems, Inc. Corporate Headquarters Tel: 800 553-NETS (6387) 408 526-4000 Fax: 408 526-4100 Cisco WAN Manager Operations CWM 9.2.06 October 1999 Customer Order Number: DOC-785876= Text Part Number: 78-5876-03 THE SPECIFICATIONS AND INFORMATION REGARDING THE PRODUCTS IN THIS MANUAL ARE SUBJECT TO CHANGE WITHOUT NOTICE. ALL STATEMENTS, INFORMATION, AND RECOMMENDATIONS IN THIS MANUAL ARE BELIEVED TO BE ACCURATE BUT ARE PRESENTED WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED. USERS MUST TAKE FULL RESPONSIBILITY FOR THEIR APPLICATION OF ANY PRODUCTS. THE SOFTWARE LICENSE AND LIMITED WARRANTY FOR THE ACCOMPANYING PRODUCT ARE SET FORTH IN THE INFORMATION PACKET THAT SHIPPED WITH THE PRODUCT AND ARE INCORPORATED HEREIN BY THIS REFERENCE. IF YOU ARE UNABLE TO LOCATE THE SOFTWARE LICENSE OR LIMITED WARRANTY, CONTACT YOUR CISCO REPRESENTATIVE FOR A COPY. The following information is for FCC compliance of Class A devices: This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio-frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference, in which case users will be required to correct the interference at their own expense. The following information is for FCC compliance of Class B devices: The equipment described in this manual generates and may radiate radio-frequency energy. If it is not installed in accordance with Cisco’s installation instructions, it may cause interference with radio and television reception. This equipment has been tested and found to comply with the limits for a Class B digital device in accordance with the specifications in part 15 of the FCC rules. These specifications are designed to provide reasonable protection against such interference in a residential installation. However, there is no guarantee that interference will not occur in a particular installation. Modifying the equipment without Cisco’s written authorization may result in the equipment no longer complying with FCC requirements for Class A or Class B digital devices. In that event, your right to use the equipment may be limited by FCC regulations, and you may be required to correct any interference to radio or television communications at your own expense. You can determine whether your equipment is causing interference by turning it off. If the interference stops, it was probably caused by the Cisco equipment or one of its peripheral devices. If the equipment causes interference to radio or television reception, try to correct the interference by using one or more of the following measures: • Turn the television or radio antenna until the interference stops. • Move the equipment to one side or the other of the television or radio. • Move the equipment farther away from the television or radio. • Plug the equipment into an outlet that is on a different circuit from the television or radio. (That is, make certain the equipment and the television or radio are on circuits controlled by different circuit breakers or fuses.) Modifications to this product not authorized by Cisco Systems, Inc. could void the FCC approval and negate your authority to operate the product. The Cisco implementation of TCP header compression is an adaptation of a program developed by the University of California, Berkeley (UCB) as part of UCB’s public domain version of the UNIX operating system. All rights reserved. Copyright © 1981, Regents of the University of California. NOTWITHSTANDING ANY OTHER WARRANTY HEREIN, ALL DOCUMENT FILES AND SOFTWARE OF THESE SUPPLIERS ARE PROVIDED “AS IS” WITH ALL FAULTS. CISCO AND THE ABOVE-NAMED SUPPLIERS DISCLAIM ALL WARRANTIES, EXPRESSED OR IMPLIED, INCLUDING, WITHOUT LIMITATION, THOSE OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT OR ARISING FROM A COURSE OF DEALING, USAGE, OR TRADE PRACTICE. IN NO EVENT SHALL CISCO OR ITS SUPPLIERS BE LIABLE FOR ANY INDIRECT, SPECIAL, CONSEQUENTIAL, OR INCIDENTAL DAMAGES, INCLUDING, WITHOUT LIMITATION, LOST PROFITS OR LOSS OR DAMAGE TO DATA ARISING OUT OF THE USE OR INABILITY TO USE THIS MANUAL, EVEN IF CISCO OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. Access Registrar, AccessPath, Any to Any, AtmDirector, CCDA, CCDE, CCDP, CCIE, CCNA, CCNP, CCSI, CD-PAC, the Cisco logo, Cisco Certified Internetwork Expert logo, CiscoLink, the Cisco Management Connection logo, the Cisco NetWorks logo, the Cisco Powered Network logo, Cisco Systems Capital, the Cisco Systems Capital logo, Cisco Systems Networking Academy, the Cisco Systems Networking Academy logo, the Cisco Technologies logo, ConnectWay, Fast Step, FireRunner, GigaStack, IGX, Internet Quotient, Kernel Proxy, MGX, Natural Network Viewer, NetSonar, Network Registrar, Packet, PIX, Point and Click Internetworking, Policy Builder, Precept, Secure Script, ServiceWay, SlideCast, SMARTnet, The Cell, TrafficDirector, TransPath, ViewRunner, VisionWay, VlanDirector, Workgroup Director, and Workgroup Stack are trademarks; Changing the Way We Work, Live, Play, and Learn, Empowering the Internet Generation, The Internet Economy, and The New Internet Economy are service marks; and ASIST, BPX, Catalyst, Cisco, Cisco IOS, the Cisco IOS logo, Cisco Systems, the Cisco Systems logo, the Cisco Systems Cisco Press logo, Enterprise/Solver, EtherChannel, EtherSwitch, FastHub, FastLink, FastPAD, FastSwitch, GeoTel, IOS, IP/TV, IPX, LightStream, LightSwitch, MICA, NetRanger, Post-Routing, Pre-Routing, Registrar, StrataView Plus, Stratm, TeleRouter, and VCO are registered trademarks of Cisco Systems, Inc. and/or its affiliates in the U.S. and certain other countries. All other trademarks mentioned in this document are the property of their respective owners. The use of the word partner does not imply a partnership relationship between Cisco and any of its resellers. (9909R) Cisco WAN Manager Operations Copyright © 1999, Cisco Systems, Inc. All rights reserved. Contents iii CONTENTS Objectives xi Audience xi Document Organization xi Document Conventions xii Related Information xiii Chapter 1 Cisco WAN Manager Overview 1-1 Features 1-1 Open Management 1-2 Connection Management 1-2 CWM Graphical Applications 1-2 Topology Manager 1-3 Statistics Reports Manager 1-3 Statistics Collection Manager 1-3 Equipment Manager 1-3 Event Manager 1-3 Security Management 1-3 Additional Features and Benefits 1-4 Access to IGX, BPX, and MGX Networks 1-4 Out-Band Network Management 1-4 Graceful Software and Firmware Download and Upgrades 1-4 Configuration Save and Restore 1-5 Performance Management 1-5 Chapter 2 Starting and Stopping Cisco WAN Manager 2-1 Starting Cisco WAN Manager 2-1 Starting CWM for the First Time 2-1 Performing a Warm Start of CWM 2-3 Performing a Cold Start of CWM 2-4 Stopping Cisco WAN Manager 2-4 Stopping CWM 2-4 Stopping CWM and Powering Off the CWM Workstation 2-5 CWM Main Menu 2-5 Restricted-Access Users 2-7 Starting HP OpenView 2-7 Starting NetView 2-9 The CWM Desktop Window 2-9 Starting Additional CWM GUIs 2-10 Starting Statistics Manager Remotely 2-11 Chapter 3 Network Topology 3-1 Unique Node ID 3-1 Stand Alone MGX 8850 Configurations 3-1 iv Cisco WAN Manager Operations Maintaining the Unique Node ID Feature 3-2 Disabling Automatic Node ID Generation 3-2 Configuring Auto Route Network Discovery 3-2 Modifying the config.sv File 3-2 Displaying the Cisco WAN Manager Network Topology 3-3 Cisco WAN Manager Network Topology Tools 3-5 Selecting Objects in the Cisco WAN Manager Network Topology Window 3-5 Zoom Display of Topology Objects 3-5 Move Topology Objects 3-5 Pan Over the Topology Map 3-6 Node Submaps 3-6 Trunk Display 3-6 View Trunk Information 3-6 Cisco WAN Manager Network Topology Menus 3-6 File Menu 3-6 View Menu 3-8 Group Menu 3-8 Component Menu 3-10 Software Management Menu 3-12 Help Menu 3-14 Support for 3810 Devices 3-15 MC 3810 Device 3-16 CWM Topology 3-17 syslog Trap Generator 3-20 Informix Database 3-20 Equipment Manager 3-21 Support for Virtual Switch Interfaces 3-21 VSI Resource Partition Display 3-22 VSI Partition Consistency Checking 3-23 syslog Trap Generator 3-24 Configuring Routers to Send syslog Messages 3-25 STG Configuration File 3-25 Configuring syslogd 3-26 Node Information File 3-26 syslog Message Overview 3-27 Displaying the Topology from the HP OpenView Application 3-29 HP OpenView Topology Tools 3-31 Selecting Objects in the CWM HPOV Topology Window 3-31 Zoom Display of Topology Objects 3-31 Move Topology Objects 3-32 Pan Over the Topology Map 3-32 Node Submaps 3-32 View Trunk Information 3-33 CWM HPOV Topology Menus 3-33 CWM Menu 3-34 Contents v Chapter 4 Reports Application 4-1 Statistics Menu 4-1 Raw Data Reports 4-2 Remove Non-Active Nodes 4-3 Initialize 4-3 Delete Statistical Records 4-3 Chapter 5 Connection Management 5-1 Overview 5-1 CWM Connection Support 5-1 Card Types 5-2 Frame Relay Support 5-2 ATM Support 5-3 Circuit Emulation Support 5-4 Voice Connection Support 5-4 Data Connection Support 5-4 Connection Summaries 5-4 Establishing Connections 5-7 Supported Cards and End Points 5-7 Connection Modes 5-8 Configuration Management 5-8 Connection Manager Window 5-9 Connection Manager Window Menus 5-15 New Connection Window 5-16 New FR-FR Connections 5-18 New ATM-ATM Connections 5-20 New ATM-FR Connections 5-31 New CE-CE Connections 5-33 New Voice Connections 5-35 New Data Connections 5-36 New ATM-CE Connections 5-39 Connection Template Manager 5-42 Modify Connection Window 5-45 Multicast Connections 5-46 Dial-Up Connection Mode 5-47 Adding a New Dial-Up Connection 5-48 Associate Dial Back-Up Window 5-51 Chapter 6 Equipment Management 6-1 Overview 6-1 CiscoView 6-1 Equipment Management 6-2 Platform Selection Window 6-2 vi Cisco WAN Manager Operations Clock Source Window 6-2 Chapter 7 Network Browser 7-1 Launching the Network Browser 7-1 Expanded Network Browser Display 7-3 Trunks Table 7-4 Network Browser Alarms 7-6 Defining Filters 7-7 Defining Node Filters 7-7 Defining Trunk Filters 7-8 Chapter 8 CWM Administrator 8-1 User Administration Window 8-1 Topology Configurator 8-2 Configuring Stand Alone Nodes 8-3 Error Log Administration 8-5 Event Log 8-5 Event Categories 8-5 Event Configuration Window 8-12 Events Defined 8-18 Chapter 9 Summary Reports Application 9-1 Overview 9-1 Report Application Window 9-2 Network Report Window 9-4 Top Utilization Reports Window 9-5 Connection Traffic Summary Window 9-7 Connection Traffic Dropped Window 9-12 Trunk Traffic Summary Window 9-14 Port Traffic Summary Window 9-18 Chapter 10 Security Management 10-1 Security Management Requirements 10-1 Launching Security Management 10-2 Access Privileges 10-3 Configuring Profiles 10-4 Creating New Profiles 10-4 Modifying Profiles 10-6 Deleting Profiles 10-7 Configuring Users 10-7 Adding New Users 10-8 Modifying User’s Profiles 10-9 Deleting Users 10-9 Controlled Applications 10-10 Contents vii Security Manager 10-11 Connection Manager 10-11 Equipment Manager 10-11 Network Topology 10-13 Statistics Collection Manager 10-13 Chapter 11 Statistics Collection Manager 11-1 Overview 11-1 Statistics Collection 11-2 Modifying Statistics Parameters 11-3 Planning 11-3 Enabling 11-4 Selecting Bucket and Collection Intervals 11-4 The Statistics Manager Window 11-4 Statistics Manager Menu Options 11-5 Network Parameters Window 11-6 Node Selection Window 11-9 Enable/Disable Window 11-12 Preparing a Statistics Collection List 11-13 Configuring Node Selection List(s) 11-15 Configuring Stats Manager Node 11-16 Modeling Statistics Collection Configuration 11-16 Multiple Installations 11-17 Chapter 12 Networking 12-1 Connecting to Cisco WAN Manager 12-1 Cisco WAN Manager Gateway Node 12-1 IP-Relay 12-2 IP Relay Gateway 12-2 Link0 and Link1 12-2 Ports Used by CWM 12-2 Configuring Network Management 12-3 In-Band Management 12-3 Configuring an MGX 8850 Feeder Session 12-11 Chapter 13 Informix OnLine Database 13-1 Backup of Informix OnLine Database 13-1 Whole-Database Method 13-1 Incremental Method 13-2 Changing Size of Informix OnLine Database 13-3 Additional Databases 13-4 Chapter 14 Downloading Software and Firmware 14-1 Introduction 14-1 Where to Get Switch Images for Downloading 14-1 viii Cisco WAN Manager Operations Preparing the Switch to Download Software or Firmware 14-2 Downloading Switch Software or Firmware From a CWM Workstation 14-3 MGX 8220 Edge Concentrator Download Procedure for CWM 14-5 Image Filename Conventions 14-6 Software and Firmware Downloads From a Switch 14-6 Initiating a Software Download from a Switch 14-7 Initiating a Firmware Download from a Switch 14-7 Monitoring a Download Session 14-8 Using TFTP to Download Software and Firmware 14-9 Loading Firmware From a CWM Workstation 14-9 Loading Firmware From Sun Workstations Not Running CWM 14-10 Chapter 15 Saving and Restoring Node Configurations 15-1 Saving Node Configurations 15-1 Restoring Node Configurations 15-4 Saving MGX 8220, MGX 8800, and ESP Node Configurations 15-4 Appendix A Save and Restore Configuration Commands A-1 dspcnf (Display Configuration Save/Restore Status) A-2 loadcnf (Load Configuration) A-3 runcnf (Run Configuration) A-4 savecnf (Save Configuration) A-5 Appendix B Equipment Manager GUI B-1 Overview B-1 Equipment Management B-1 Platform Selection Window B-1 Equipment Manager GUI Window B-2 Configure T1/E1 Line Window B-5 Configure T3/E3 Line Window B-8 Configure Port Window B-12 Configure FRSM Port Window B-13 State Window B-16 Shelf View Window B-17 View Real Time Statistics Window B-18 Display Port/Channel Real Time Statistics Window B-19 Appendix C unGroup Connections Tool C-1 Feature Overview C-1 Operational Overview C-1 Supported Switch Software Releases C-1 Operating Environment C-2 Required Directories C-2 File Ownerships and Modes C-2 Accessing the IGX and BPX Nodes C-2 Contents ix Theory of Operation C-2 Script Operation C-3 Limitations C-8 Appendix D Serial Configuration Upload Download Switch D-1 SCUD Features D-1 Hardware Requirements D-1 Installation D-1 Configuration D-2 SCUD Software Configuration D-2 Serial Port Configuration On SCUD Workstation D-3 Remote Node Control Port Configuration D-4 Modem Configurations D-4 Copying Existing Configuration Files D-5 SCUD Configuration File Setup D-5 Launching SCUD D-6 Establishing a Modem Connection D-6 Open Bugs D-7 Using SCUD 2.0 D-7 Restriction D-7 Configuration Save/Restore Protocol D-7 Logging and Debugging Capabilities D-8 Possible Errors D-9 x Cisco WAN Manager Operations [...]... information about the Cisco WAN Manager (CWM) 9.2 application, its components and capabilities Objectives The Cisco WAN Manager Operations manual is intended to provide information required to operate the Cisco WAN Manager application Audience The target audience of the Cisco WAN Manager Operations manual is system administrators and users who are responsible for the operation of the Cisco WAN Manager application... Layer Statistics ATM Layer Statistics Cisco WAN Manager Overview 1-5 Additional Features and Benefits 1-6 Cisco WAN Manager Operations CHAPT ER 2 Starting and Stopping Cisco WAN Manager This chapter provides information about starting and stopping Cisco WAN Manager (CWM), using the CWM main menu, CWM in restricted access mode, and starting HP OpenView Starting Cisco WAN Manager This section provides information... it to Cisco We appreciate your comments About This Manual xiii Related Information xiv Cisco WAN Manager Operations CHAPT ER 1 Cisco WAN Manager Overview Cisco WAN Manager (CWM), a suite of WAN multiservice management applications, provides powerful fault, configuration, and performance management functionality for WAN multiservice switches CWM also provides robust statistics collection, storing the... operation of the Cisco WAN Manager application Document Organization This manual is organized as follows: Chapter 1, Cisco WAN Manager Overview”, provides an overview of the Cisco WAN Manager product Chapter 2, “Starting and Stopping Cisco WAN Manager , describes how to start and stop Cisco Wan Manager (CWM), using the main menu, starting HP OpenView, and using the CWM desktop Chapter 3, “Network Topology”,... collected on the host CWM workstation only, not your remote machine If Statistics Manager GUI is running on the CWM workstation, you cannot use Option 6 of the CWM main menu to start the Statistics Manager GUI remotely Starting and Stopping Cisco WAN Manager 2-11 Starting Statistics Manager Remotely 2-12 Cisco WAN Manager Operations CHAPT ER 3 Network Topology This chapter provides information about the... and Stopping Cisco WAN Manager 2-9 Starting Additional CWM GUIs • Equipment Management Select this icon to launch the Equipment Manager GUI to manage BPX, IGX, and MGX switches or to launch CiscoView for MGX 8220 and above The Equipment Manager GUI is described in detail in Appendix D, Equipment Management Refer to CiscoView documentation for detailed information about using Equipment Manager • Network... NetView platforms These forms-based, graphical applications are launched from the management platform to provide intuitive, point-and-click management capabilities 1-2 Cisco WAN Manager Operations Topology Manager Topology Manager The Cisco WAN network topology is automatically discovered and presented through HP OpenView or IBM NetView topology map windows Network element and trunk status is represented... name of the current database or to start the Statistics Manager GUI (graphical user interface) To launch Cisco WAN Manager and display the main menu, open a C-shell window on the workstation where CWM has been installed, and complete the following steps: 1 Log in as user svplus at the CWM workstation 2 Start CWM: Starting and Stopping Cisco WAN Manager 2-5 CWM Main Menu host% CWM The CWM Main Menu is... the workstation as user svplus Step 4 Left click the TTT icon to launch the Style Manager and perform the following steps to save system resources: (a) Click on Screen, Screen Saver, and Screen Lock Off (b) Click on Backdrop, select GrayDk, then click Apply Starting and Stopping Cisco WAN Manager 2-1 Starting Cisco WAN Manager Step 5 Use the CDE Menu Bar to change to screens Two, Three, and Four, and... select the Stop Core option, then confirm that you want to stop core by responding y to the prompt It should take less than a minute for all of the processes and messages to end Step 2 Press Return to redisplay the CWM main menu Step 3 From the main menu, enter 1 to select the Start Core option Starting and Stopping Cisco WAN Manager 2-3 Stopping Cisco WAN Manager Performing a Cold Start of CWM You perform . to Cisco. We appreciate your comments. Related Information xiv Cisco WAN Manager Operations CHAPTER Cisco WAN Manager Overview 1-1 1 Cisco WAN Manager. follows: Chapter 1, Cisco WAN Manager Overview”, provides an overview of the Cisco WAN Manager product. Chapter 2, “Starting and Stopping Cisco WAN Manager , describes