Part Number: X04-67493 Course Number: 1556A This course is a prerelease course and is based on Microsoft Windows 2000 Beta 3 software. Content in the final release of the course may be different than the content included in this prerelease version. All labs in the course are to be completed using the Beta 3 version of Microsoft Windows 2000 Advanced Server. Released: 6/99 Delivery Guide Administering Microsoft ® Windows ® 2000 Information in this document is subject to change without notice. The names of companies, products, people, characters, and/or data mentioned herein are fictitious and are in no way intended to represent any real individual, company, product, or event, unless otherwise noted. Complying with all applicable copyright laws is the responsibility of the user. No part of this document may be reproduced or transmitted in any form or by any means, electronic or mechanical, for any purpose, without the express written permission of Microsoft Corporation. If, however, your only means of access is electronic, permission to print one copy is hereby granted. Microsoft may have patents, patent applications, trademarks, copyrights, or other intellectual property rights covering subject matter in this document. Except as expressly provided in any written license agreement from Microsoft, the furnishing of this document does not give you any license to these patents, trademarks, copyrights, or other intellectual property.  1999 Microsoft Corporation. All rights reserved. Microsoft, MS-DOS, MS, Windows, Windows NT, Active Directory, and PowerPoint are either registered trademarks or trademarks of Microsoft Corporation in the U.S.A. and/or other countries. The names of companies, products, people, characters, and/or data mentioned herein are fictitious and are in no way intended to represent any real individual, company, product, or event, unless otherwise noted. Other product and company names mentioned herein may be the trademarks of their respective owners. Project Lead/Senior Instructional Designer: Red Johnston Instructional Designers: Tom de Rose (S&T OnSite), Meera Krishna (NIIT (USA) Inc.) Program Manager: Jim Cochran (Volt Computer) Lab Simulations Developers: David Carlile (ArtSource), Tammy Stockton (Write Stuff) Technical Contributor: Kim Ralls Graphic Artist: Julie Stone (Independent Contractor) Editing Manager: Tina Tsiakalis Editors: Wendy Cleary (S&T OnSite), Diana George (S&T OnSite) Online Program Manager: Nikki McCormick Online Support: Tammy Stockton (Write Stuff) Compact Disc Testing: ST Labs Production Support: Rob Heiret, Ismael Marrero, Mary Gutierrez (Wasser) Manufacturing Manager: Bo Galford Manufacturing Support: Mimi Dukes (S&T OnSite) Lead Project Manager, Development Services: Elaine Nuerenberg Lead Product Manager: Sandy Alto Group Product Manager: Robert Stewart Course Number: 1556A Part Number: X04-67493 Released: 6/99 Administering Microsoft® Windows® 2000 iii Contents Introduction Introductions 1 Course Materials 2 Prerequisites 4 Course Outline 5 Course Outline (continued) 6 Microsoft Certified Professional Program 7 Facilities 9 Module 1: Introduction to Windows 2000 Administration Overview 1 Introduction to Network Administration 2 Gaining Access to Network Resources 4 Managing Access to Network Resources 10 Introduction to Windows 2000 Domains 13 Using Windows 2000 Help 18 Review 19 Module 2: Setting Up User Accounts Overview 1 Introduction to User Accounts 2 Requirements for New User Accounts 6 Creating a Domain User Account 10 Setting Password Requirements 11 Lab A: Setting Up User Accounts 12 Setting Properties for User Accounts 16 Lab C: Modifying User Accounts 23 Best Practices 25 Review 26 Module 3: Using Groups to Organize User Accounts Overview 1 Introduction to Groups 2 Implementing Group Strategies 7 Implementing Groups 11 Implementing Local Groups 16 Lab A: Creating Groups 19 Implementing Built-in Groups 22 Lab B: Using Built-in Groups 28 Best Practices 33 Review 34 Module 4: Administering File Resources Overview 1 Using NTFS Permissions 2 How Windows 2000 Applies NTFS Permissions 6 Assigning NTFS Permissions 11 Lab A: Assigning NTFS Permissions 15 iv Administering Microsoft® Windows® 2000 Copying and Moving Files and Folders 21 Lab B: Managing NTFS Permissions 25 Sharing Resources 30 Creating Shared Folders 35 NTFS Permissions and Shared Folders 43 Troubleshooting Access Problems 47 Lab C: Sharing and Securing Network Resources 48 Best Practices 56 Review 57 Module 5: Administering User Accounts Overview 1 Finding User Accounts 2 Administering User Accounts 3 Lab A: Administering User Accounts 6 Managing User Profiles 10 Creating Home Folders 19 Introduction to Group Policies 22 Lab B: Administering User Profiles 23 Troubleshooting User Accounts 28 Best Practices 29 Review 30 Module 6: Administering Printer Resources Overview 1 Introduction to Administering Printers 2 Managing Printer Permissions 6 Lab A: Administering a Printer 9 Managing Printers 14 Lab B: Redirecting a Printer 20 Managing Documents in the Print Queue 23 Administering Printers by Using a Web Browser 26 Lab C: Using a Web Browser to Administer Printers 27 Best Practices 32 Review 33 Module 7: Managing Data Storage Overview 1 Managing Data Compression 2 Lab A: Compressing Files and Folders 8 Managing Disk Quotas 14 Lab B: Setting Disk Quotas 21 Encrypting Data 27 Using Disk Defragmenter 32 Lab C: Defragmenting Hard Disks 36 Troubleshooting Data Storage 39 Review 40 Administering Microsoft® Windows® 2000 v Module 8: Remote Administration of Shared Folders Overview 1 Introduction to Monitoring Shared Folders 2 Monitoring Access to Shared Folders on Remote Computers 3 Administering Shared Folders on Remote Computers 8 Lab A: Administering Shares on a Remote Computer 16 Review 24 Module 9: Monitoring Event Logs Overview 1 Introduction to Monitoring Event Logs 2 Monitoring Security Events 4 Analyzing Security Events 9 Monitoring System and Application Events 14 Viewing Event Logs 17 Managing Event Logs 21 Lab A: Monitoring Event Logs 25 Best Practices 32 Review 33 Module 10: Backing Up and Restoring Data Overview 1 Introduction to Backing Up and Restoring Data 2 Preparing to Back Up Data 3 Backing Up Data 9 Restoring Data 16 Lab A: Backing Up and Restoring Data 21 Best Practices 32 Review 33 vi Administering Microsoft® Windows® 2000 About This Course This section provides you with a brief description of the course, audience, suggested prerequisites, and course objectives. Description This course provides the knowledge and skills necessary to perform day-to-day administration tasks in a single-domain, Microsoft ® Windows 2000 ® –based network. It also provides students with prerequisite knowledge and skills required for course 1557, Installing and Configuring Microsoft Windows 2000. Audience This course is intended for those who intend to administer Windows 2000 in a single-domain network environment, including people with no prior experience in system administration. The course also addresses the needs of those who are on the Microsoft Certified Systems Engineer Windows 2000 Track. Student Prerequisites This course requires that students meet the following prerequisites: !" Be able to use the Windows interface to locate, create, and manipulate folders and files and to configure the desktop environment. !" Have a general knowledge of computer hardware components, including memory, hard disks, and central processing units. !" Have a general knowledge of networking concepts, including network operating systems, server-client relationships, and local area networks (LANs). Administering Microsoft® Windows® 2000 vii Course Objectives At the end of this course, the student will be able to: !" Describe how Windows 2000 enables users to access network resources. !" Set up user accounts on a Windows 2000-based network. !" Use groups to help organize user accounts. !" Manage file resources in order to make appropriate items available to users. !" Perform basic Windows 2000 administrative tasks, including setting up user profiles, and using Active Directory ™ directory service to find user accounts. !" Provide access to printers and ensure reliable printer performance. !" Maintain stored data to ensure secure and adequate storage capacity for current and anticipated work. !" Observe use of sensitive resources, and change user permissions from any computer in a Windows 2000-based domain. !" Implement auditing policies to maintain a record of security and use-related network events. !" Back up and restore data on servers and hard disks in order to prevent data loss. viii Administering Microsoft® Windows® 2000 Course Timing The following schedule is an estimate. Your timing may vary. Day 1 Start End Module 9:00 9:30 Introduction 9:30 10:30 Module 1: Introduction to Windows Administration 10:30 10:45 Break 10:45 11:15 Module 2: Setting Up User Accounts 11:15 11:30 Lab A: Setting Up User Accounts 11:30 12:30 Lunch 12:30 12:45 Module 2: Setting Up User Accounts (continued) 12:45 1:00 Lab B: Modifying User Accounts 1:00 1:15 Module 2: Setting Up User Accounts (continued) 1:15 1:30 Lab C: Adding Additional Properties to User Accounts 1:30 2:00 Module 3: Using Groups to Organize User Accounts 2:00 2:15 Lab A: Creating Groups 2:15 2:30 Module 3: Using Groups to Organize User Accounts (continued) 2:30 2:45 Break 2:45 3:00 Lab B: Using Built-in Groups 3:00 3:30 Module 4: Administering File Resources 3:30 4:00 Lab A: Assigning NTFS Permissions Day 2 Start End Module 9:00 9:30 Day 1 review 9:30 10:00 Module 4: Administering File Resources (continued) 10:00 10:15 Lab B: Managing NTFS Permissions 10:15 10:30 Break 10:30 10:45 Module 4: Administering File Resources (continued) 10:45 11:00 Lab C: Sharing and Securing Network Resources 11:00 11:30 Module 5: Administering User Accounts 11:30 11:45 Lab A: Administering User Accounts 11:45 12:45 Lunch 12:45 1:15 Module 5: Administering User Accounts (continued) 1:15 1:30 Lab B: Administering User Profiles 1:30 1:45 Module 6: Administering Printer Resources 1:45 2:00 Lab A: Administering a Printer 2:00 2:30 Module 6: Administering Printer Resources (continued) Administering Microsoft® Windows® 2000 ix 2:30 2:45 Lab B: Managing a Printer 2:45 3:00 Break 3:00 3:15 Module 6: Administering Printer Resources (continued) 3:15 3:30 Lab C Using a Web Browser to Administer Printers 3:30 3:45 Module 7: Managing Data Storage 3:45 4:00 Lab A: Compressing Files and Folders Day 3 Start End Module 9:00 9:30 Day 2 review 9:30 9:45 Module 7: Managing Data Storage (continued) 9:45 10:00 Lab B: Setting Disk Quotas 10:00 10:15 Break 10:15 10:45 Module 7: Managing Data Storage (continued) 10:45 11:00 Lab C: Defragmenting Hard Disks 11:00 12:00 Module 8: Remote Administration of Shared Folders 12:00 1:00 Lunch 1:00 1:30 Lab A: Administering Shares on a Remote Computer 1:30 2:00 Module 9: Monitoring Event Logs 2:00 2:30 Lab A: Auditing Access to Resources 2:30 2:45 Break 2:45 3:15 Module 10: Backing Up and Restoring Data 3:15 4:00 Lab A: Backing Up and Restoring Data x Administering Microsoft® Windows® 2000 Trainer Materials Compact Disc Contents The Trainer Materials compact disc contains the following files and folders: !" Default.htm. This file opens the Trainer Materials Web page. !" Readme.txt. This file contains a description of the compact disc contents and setup instructions in ASCII format (non-Microsoft Word document). !" 1556A_sg.doc. This file is the Classroom Setup Guide. It contains a description of classroom requirements, classroom configuration, and classroom setup instructions. !" Errorlog. This folder contains a template that is used to record any errors and corrections that you find in the course. !" Fonts. This folder contains fonts that are required in order to view the Microsoft PowerPoint ® presentation and Web-based materials. !" Mplayer. This folder contains files that are required in order to install Microsoft Windows Media Player. !" Powerpnt. This folder contains the PowerPoint slides that are used in this course. !" Pptview. This folder contains the PowerPoint Viewer, which is used to display the PowerPoint slides. !" Studentcd. This folder contains the Web page that provides students with links to resources pertaining to this course, including additional reading, review and lab answers, lab files, multimedia presentations, and course- related Web sites. !" Tprep. This folder contains the Trainer Preparation Presentation, a narrated slide show that explains the instructional strategy for the course and presentation tips and caveats. To open the presentation, on the Trainer Materials Web page, click Trainer Preparation Presentation. [...].. .Administering Microsoft® Windows® 2000 xi Student Materials Compact Disc Contents The Student Materials compact disc contains the following files and folders: !" Default.htm This file opens the Student Materials Web page... contains the Word Viewer that is used to view any Word document (.doc) files that are included on the compact disc If no Word documents are included, this folder does not appear xii Administering Microsoft® Windows® 2000 Document Conventions The following conventions are used in course materials to distinguish elements of the text Convention Use # Indicates an overview or introductory page This symbol . Course Number: 1556A Part Number: X04-67493 Released: 6/99 Administering Microsoft® Windows® 2000 iii Contents Introduction Introductions 1 Course. NTFS Permissions 11 Lab A: Assigning NTFS Permissions 15 iv Administering Microsoft® Windows® 2000 Copying and Moving Files and Folders 21 Lab B: Managing