Implementing and Supporting Microsoft Internet Information Services 5.0 ® Delivery Guide Course Number: 2295A Part Number: X08-20826 Released: 4/2001 Information in this document is subject to change without notice The names of companies, products, people, characters, and/or data mentioned herein are fictitious and are in no way intended to represent any real individual, company, product, or event, unless otherwise noted Complying with all applicable copyright laws is the responsibility of the user No part of this document may be reproduced or transmitted in any form or by any means, electronic or mechanical, for any purpose, without the express written permission of Microsoft Corporation If, however, your only means of access is electronic, permission to print one copy is hereby granted Microsoft may have patents, patent applications, trademarks, copyrights, or other intellectual property rights covering subject matter in this document Except as expressly provided in any written license agreement from Microsoft, the furnishing of this document does not give you any license to these patents, trademarks, copyrights, or other intellectual property  2001 Microsoft Corporation All rights reserved Microsoft, Active Directory, ActiveX, BackOffice, FrontPage, MS-DOS, Outlook, PowerPoint, SQL Server, Visual Basic, Visual InterDev, Visual SourceSafe, Visual Studio, Windows, Win32, Windows Media, and Windows NT are either registered trademarks or trademarks of Microsoft Corporation in the U.S.A and/or other countries Other product and company names mentioned herein may be the trademarks of their respective owners Course Number: 2295A Part Number: X08-20826 Released: 4/2001 Implementing and Supporting Microsoft® Internet Information Services 5.0 Contents iii Introduction Course Materials Prerequisites Course Outline Course Outline (continued) Setup Microsoft Official Curriculum Microsoft Certified Professional Program .9 Facilities .11 Module 1: Installing Internet Information Services 5.0 Overview Introduction to Internet Information Services 5.0 Installing IIS 10 Lab A: Installing IIS to a Custom Location 17 Updating IIS 21 Lab B: Updating IIS .23 Using Online Documentation 26 Review 30 Module 2: Configuring Web and FTP Sites Overview Configuring Properties Creating Additional Sites .11 Creating Virtual Directories 13 Redirecting Requests .14 Creating Custom Error Messages 16 Lab A: Creating and Configuring Additional Web and FTP Sites 18 Review 30 Module 3: Administering Web and FTP Sites Overview Managing Content Performing Remote Administration .6 Lab A: Managing Web Sites Remotely Managing the Metabase 14 Lab B: Backing Up and Restoring Web Sites 23 Administering Sites Using Built-In Scripts 26 Lab C: Creating a Web Site Using Built-In Scripts and Adding Content Using WebDAV .35 Restarting Internet Services 38 Review 40 iv Implementing and Supporting Microsoft® Internet Information Services 5.0 Module 4: Installing and Configuring Web Applications Overview Introduction to Web Applications Creating and Removing Web Applications Configuring Web Applications Installing ISAPI Filters 20 Lab B: Installing and Using ISAPI Applications and Filters 22 Review 29 Module 5: Implementing Security on a Web Server Overview Using IP Address and Domain Name Restrictions Configuring Access Permissions for a Web Server Configuring Authentication for a Web Server 15 Multimedia: Overview of IIS Security 30 Lab A: Securing Web Resources Using Permissions and Authentication 31 Using Client Certificates 45 Classroom Discussion 50 Securing Web Communications Using SSL 52 Lab B: Configuring and Managing an Encrypted Connection Using SSL 57 Using Local Security Policies on a Web Server 66 Configuring Security on an FTP Site 68 Configuring Auditing for IIS 70 Review 72 Module 6: Monitoring and Optimizing a Web Server Overview Optimizing a Web Server Monitoring and Optimizing Memory Usage 14 Monitoring and Optimizing Processor Activity 19 Monitoring and Optimizing the Available Network Bandwidth 25 Managing Log Files 29 Lab A: Monitoring Log Files 37 Optimizing a Web Site 41 Lab B: Monitoring Performance on an IIS Server 49 Review 60 Module 7: Configuring IIS to Provide E-Mail Support Overview Introduction to the SMTP Service Configuring Support for the SMTP Service Controlling E-Mail Messages 12 Configuring Security for the SMTP Service 19 Managing the SMTP Service 28 Lab A: Configuring and Testing the SMTP Service 35 Review 45 Implementing and Supporting Microsoft® Internet Information Services 5.0 v Module 8: Managing FrontPage-Extended Webs Overview Introduction to FrontPage-Extended Webs Creating FrontPage-Extended Webs Managing Access to FrontPage-Extended Webs 12 Lab A: Creating and Managing Access to a FrontPage-Extended Web 18 Administering FrontPage-Extended Webs 32 Managing Authoring of FrontPage-Extended Webs 39 Optimizing the Performance of FrontPage-Extended Webs 46 Lab B: Managing Authoring of FrontPage-Extended Webs 47 Review 51 Module 9: Implementing IIS 5.0 Overview Identifying Potential Risks from the Internet Implementing IIS as an Internet Web Server Implementing IIS as an Intranet Web Server .16 Implementing IIS as an Extranet Web Server 24 Review 30 Implementing and Supporting Microsoft® Internet Information Services 5.0 vii About This Course This section provides you with a brief description of the course, audience, suggested prerequisites, and course objectives Description The purpose of Course 2295A is to provide a solution for the customers’ need to have trained Information Technology (IT) support personnel to implement, support, and maintain Microsoft® Internet Information Services (IIS) 5.0 Audience This course is designed for IT support professionals who need to implement and support IIS 5.0 This course specifically addresses the requirements of the following job roles Job role Includes IT support professionals who IT Pro Administer and monitor IIS 5.0-based Web servers Network/systems engineer Configure and secure IIS 5.0 Web sites Student Prerequisites This course requires that students meet the following prerequisites: • Completed Course 2153A, Implementing a Microsoft Windows® 2000 Network Infrastructure or have equivalent knowledge of Transmission Control Protocol/Internet Protocol (TCP/IP), Domain Name Service (DNS), certificate services, and tasks that are performed on Microsoft Windows 2000 Server Course Objectives After completing this course, the student will be able to:
Install IIS 5.0
Create and configure IIS 5.0 Web and File Transfer Protocol (FTP) sites
Administer a single IIS Web site or multiple IIS Web sites
Configure Web applications
Implement security on an IIS server
Monitor and optimize Web server
Configure IIS to provide e-mail support
Configure and manage Microsoft FrontPage®-extended Webs
Explain implementation guidelines based on the specific role of the IIS Web server viii Implementing and Supporting Microsoft® Internet Information Services 5.0 Course Timing The following schedule is an estimate of the course timing Your timing may vary Day Start End Module 9:00 9:30 Introduction 9:30 10:00 Module 1: Installing Internet Information Services 5.0 10:00 10:15 Lab A: Installing IIS to a Custom Location 10:15 10:30 Break 10:30 10:45 Module 1: Installing Internet Information Services 5.0 (continued) 10:45 11:00 Lab B: Updating IIS 11:00 11:30 Module 2: Configuring Web and FTP Sites 11:30 12:15 Lab A: Creating and Configuring Additional Web and FTP Sites 12:15 1:15 Lunch 1:15 1:30 Module 3: Administering Web and FTP Sites 1:30 1:45 Lab A: Managing Web Sites Remotely 1:45 2:00 Module 3: Administering Web and FTP Sites (continued) 2:00 2:15 Lab B: Backing Up and Restoring Web Sites 2:15 2:30 Break 2:30 2:45 Module 3: Administering Web and FTP Sites (continued) 2:45 3:00 Lab C: Creating a Web Site Using Built-in Scripts and Adding Content Using WebDAV 3:00 3:15 Module 3: Administering Web and FTP Sites (continued) 3:15 3:30 Module 4: Installing and Configuring Web Applications 3:30 4:00 Lab A: Creating and Configuring Applications Implementing and Supporting Microsoft® Internet Information Services 5.0 ix Day Start End Module 9:00 9:30 Day review 9:30 9:45 Module 4: Installing and Configuring Web Applications (continued) 9:45 10:15 Lab B: Installing and Using ISAPI Applications and Filters 10:15 10:45 Module 5: Implementing Security on a Web Server 10:45 11:00 Break 11:00 11:45 Module 5: Implementing Security on a Web Server (continued) 11:45 12:15 Lab A: Securing Web Resources Using Permissions and Authentication 12:15 1:15 Lunch 1:15 1:45 Module 5: Implementing Security on a Web Server (continued) 1:45 2:00 Lab B: Configuring and Managing an Encrypted Connection Using SSL 2:00 2:15 Module 5: Implementing Security on a Web Server (continued) 2:15 2:30 Break 2:30 3:30 Module 6: Monitoring and Optimizing a Web Server 3:30 3:45 Lab A: Monitoring Log Files Start End Module 9:00 9:30 Day review 9:30 9:45 Module 6: Monitoring and Optimizing a Web Server (continued) 9:45 10:45 Lab B: Monitoring Performance on an IIS Server 10:45 11:00 Break 11:00 11:15 Module 6: Monitoring and Optimizing a Web Server (continued) 11:15 12:00 Module 7: Configuring IIS to Provide E-Mail Support 12:00 12:30 Lab A: Configuring and Testing the SMTP Service 12:30 1:30 Lunch 1:30 2:15 Module 8: Managing FrontPage-Extended Webs 2:15 2:30 Break 2:30 3:15 Lab A: Creating and Managing Access to a FrontPage-Extended Web 3:15 3:30 Module 8: Managing FrontPage-Extended Webs (continued) 3:30 3:45 Lab B: Managing Authoring of FrontPage-Extended Webs 3:45 4:45 Module 9: Implementing IIS 5.0 Day x Implementing and Supporting Microsoft® Internet Information Services 5.0 Trainer Materials Compact Disc Contents The Trainer Materials compact disc contains the following files and folders:
Default.htm This file opens the Trainer Materials Web page
Readme.txt This file contains a description of the compact disc contents and setup instructions in ASCII format (non-Microsoft Word document)
2295A_ms.doc This file is the Manual Classroom Setup Guide It contains the steps for manually installing the classroom computers
2295A_sg.doc This file is the Classroom Setup Guide It contains a description of classroom requirements, classroom configuration, instructions for using the automated classroom setup scripts, and the Classroom Setup Checklist
Errorlog This folder contains a template that is used to record any errors and corrections that you find in the course
Fonts This folder contains fonts that are required to view the Microsoft PowerPoint® presentation and Web-based materials
FTProot This folder contains the default home pages that students will need to complete Lab A in Module 3, “Administering Web and FTP Sites,” in Course 2295A, Implementing and Supporting Microsoft Internet Information Services 5.0
Powerpnt This folder contains the PowerPoint slides that are used in this course
Pptview This folder contains the PowerPoint Viewer, which is used to display the PowerPoint slides
Setup This folder contains the files used to perform the automated installation of the operating system for classroom setup
Studentcd This folder contains the Web page that provides students with links to resources pertaining to this course, including additional reading, review and lab answers, lab files, multimedia presentations, and courserelated Web sites
Tools This folder contains the files used to complete the classroom setup after the automated installation of the operating system is completed Implementing and Supporting Microsoft® Internet Information Services 5.0 xi Student Materials Compact Disc Contents The Student Materials compact disc contains the following files and folders:
Default.htm This file opens the Student Materials Web page It provides you with resources pertaining to this course, including additional reading, review and lab answers, lab files, multimedia presentations, and courserelated Web sites
Readme.txt This file contains a description of the compact disc contents and setup instructions in ASCII format (non-Microsoft Word document)
AddRead This folder contains additional reading pertaining to this course
Answers This folder contains answers to any questions in the modules and hands-on labs
Fonts This folder contains fonts that are required to view the Microsoft PowerPoint presentation and Web-based materials
FP2000 This folder contains the evaluation copy of Microsoft FrontPage® 2000 used in the classroom environment
Labfiles This folder contains files that are used in the hands-on labs These files may be used to prepare the student computers for the hands-on labs
Media This folder contains files that are used in multimedia presentations for this course
Webfiles This folder contains the files that are required to view the Student Materials Web page
Wordview This folder contains the Word Viewer that is used to view any Word document (.doc) files that are included on the compact disc xii Implementing and Supporting Microsoft® Internet Information Services 5.0 Document Conventions The following conventions are used in course materials to distinguish elements of the text Convention Use
Indicates an introductory page This symbol appears next to a topic heading when additional information on the topic is covered on the page or pages that follow it bold Represents commands, command options, and syntax that must be typed exactly as shown It also indicates commands on menus and buttons, dialog box titles and options, and icon and menu names italic In syntax statements or descriptive text, indicates argument names or placeholders for variable information Italic is also used for introducing new terms, for book titles, and for emphasis in the text Title Capitals Indicate domain names, user names, computer names, directory names, and folder and file names, except when specifically referring to case-sensitive names Unless otherwise indicated, you can use lowercase letters when you type a directory name or file name in a dialog box or at a command prompt ALL CAPITALS Indicate the names of keys, key sequences, and key combinations — for example, ALT+SPACEBAR monospace Represents code samples or examples of screen text [] In syntax statements, enclose optional items For example, [filename] in command syntax indicates that you can choose to type a file name with the command Type only the information within the brackets, not the brackets themselves {} In syntax statements, enclose required items Type only the information within the braces, not the braces themselves | In syntax statements, separates an either/or choice
Indicates a procedure with sequential steps In syntax statements, specifies that the preceding item may be repeated Represents an omitted portion of a code sample  ... .35 Restarting Internet Services 38 Review 40 iv Implementing and Supporting Microsoft® Internet Information Services 5.0 Module 4: Installing and Configuring Web... of FrontPage-Extended Webs 3:45 4:45 Module 9: Implementing IIS 5.0 Day x Implementing and Supporting Microsoft® Internet Information Services 5.0 Trainer Materials Compact Disc Contents The... Intranet Web Server .16 Implementing IIS as an Extranet Web Server 24 Review 30 Implementing and Supporting Microsoft® Internet Information Services 5.0 vii About This Course