1-12 Semester 8 Internetwork Troubleshooting v1.0 - Lab 2.5.4 Copyright  2001, Cisco Systems, Inc. Lab 2.5.4: show tech-support Command SanJose1 SanJose2 #2#1 S0/0 S0/0 192.168.1.10 192.168.2.10 Objective This lab you will look at the output of one command the show tech- support command that combines several common and not so common commands to provide a snapshot of your device to help technical support deal with a difficult problem. Warning: Some companies may have a problem with forwarding some of this information to anyone outside the company. Be aware that a company’s Security Policies and their potential implications on your career must always be considered. It is not the purpose of this lab to have a position about conflicts between troubleshooting and security – just to warn you not get yourself jammed up over this. Scenario You have been fighting a problem with a device and you need to gather as much information as you think you might need to work with Cisco’s support (TAC) personnel. Note: The configuration file used for this lab will be used for other module 2 labs, so please do not change any configuration settings. The configuration contains several components for testing purposes and is not intended to represent a good production configuration. If the lab is done in pairs, each person can run the lab steps albeit each host may display slightly different results. It might be beneficial to coordinate your efforts and compare results. 2-12 Semester 8 Internetwork Troubleshooting v1.0 - Lab 2.5.4 Copyright  2001, Cisco Systems, Inc. Step 1 Cable the lab as shown in the diagram. Load the configuration files Lab2-5-4-SanJose1Config.txt and Lab2-5-4- SanJose2Config.txt into the appropriate routers. Configure the workstations as follows: Host #1 Host #2 IP Address: 192.168.1.10 IP Address: 192.168.2.10 Subnet mask: 255.255.255.0 Subnet mask: 255.255.255.0 Default Gateway: 192.168.1.1 Default Gateway: 192.168.2.1 Step 2 On either router type the show tech-support command and watch it scroll by. It can easily be over 10 pages long for a simple device. Scroll back and look over the output. You may find that the first part of the output is gone. Use the Transfer | Capture Text feature of HyperTerminal and designate a document called ShowTech-Support.TXT on either a floppy disk or the computer’s desktop. Once it is started, rerun the show tech-support command. When it is done be sure to return to Transfer | Capture Text and Stop the capture session. While every model and configuration of device will be different, the result will look something like the following. Look over your capture file (or this sample) and try to figure out why the information is important. The highlights are to call your attention to certain items. The comments in parenthesis are observations of the author. Consider reviewing this with your text for reference. Many of the fields are explained. SanJose1# SanJose1#show tech-support ------------------ show version ------------------ (Displays the systems hardware and software configuration) Cisco Internetwork Operating System Software IOS (tm) 2500 Software (C2500-D-L), Version 12.0(5)T, RELEASE SOFTWARE (fc1) Copyright (c) 1986-1999 by cisco Systems, Inc. Compiled Fri 23-Jul-99 03:53 by kpma Image text-base: 0x03043078, data-base: 0x00001000 ROM: System Bootstrap, Version 11.0(10c), SOFTWARE BOOTFLASH: 3000 Bootstrap Software (IGS-BOOT-R), Version 11.0(10c), RELEASE SOFTWARE (fc1) SanJose1 uptime is 28 minutes System returned to ROM by reload System image file is "flash:/c2500-d-l.120-5.T.bin" 3-12 Semester 8 Internetwork Troubleshooting v1.0 - Lab 2.5.4 Copyright  2001, Cisco Systems, Inc. cisco 2524 (68030) processor (revision J) with 6144K/2048K bytes of memory. Processor board ID 08855719, with hardware revision 00000000 Bridging software. X.25 software, Version 3.0.0. 1 Ethernet/IEEE 802.3 interface(s) (Hardware configuration / interfaces) 2 Serial network interface(s) 5-in-1 module for Serial Interface 0 56k 4-wire CSU/DSU for Serial Interface 1 32K bytes of non-volatile configuration memory. 8192K bytes of processor board System flash (Read ONLY) Configuration register is 0x2102 (Unit will boot from flash) ------------------ show running-config ------------------ (The basic show run command) Building configuration . Current configuration: ! version 12.0 service timestamps debug uptime service timestamps log uptime no service password-encryption ! hostname SanJose1 ! enable password <removed> (The ouput generator did this) ! (While the password were removed, Security’s concern may be with the IP address) ! ip subnet-zero no ip domain-lookup ip host SanJose2 192.168.60.1 192.168.70.1 192.168.80.1 ! appletalk routing ipx routing 0000.1111.1111 ! ! process-max-time 200 ! interface Loopback0 ip address 192.168.10.1 255.255.255.0 no ip directed-broadcast ipx network 31 ! interface Loopback1 ip address 192.168.20.1 255.255.255.0 no ip directed-broadcast ipx network 32 ! interface Loopback2 ip address 192.168.30.1 255.255.255.0 no ip directed-broadcast ipx network 33 ! interface Loopback3 ip address 192.168.40.1 255.255.255.0 no ip directed-broadcast ! interface Loopback4 ip address 192.168.50.1 255.255.255.0 no ip directed-broadcast ! interface Ethernet0 ip address 192.168.4.1 255.255.255.0 secondary ip address 192.168.1.1 255.255.255.0 ip access-group 100 in ip access-group 50 out 4-12 Semester 8 Internetwork Troubleshooting v1.0 - Lab 2.5.4 Copyright  2001, Cisco Systems, Inc. no ip directed-broadcast appletalk cable-range 50-60 53.48 appletalk zone A ipx network 30 ! interface Serial0 ip address 192.168.0.1 255.255.255.0 ip access-group protect_acctg_servers in no ip directed-broadcast no ip mroute-cache appletalk cable-range 10-20 18.7 appletalk zone A ipx network 20 clockrate 56000 ! interface Serial1 no ip address no ip directed-broadcast shutdown ! router eigrp 90 network 192.168.0.0 network 192.168.40.0 ! router ospf 100 network 192.168.0.0 0.0.0.255 area 0 network 192.168.10.0 0.0.0.255 area 0 network 192.168.20.0 0.0.0.255 area 1 network 192.168.30.0 0.0.0.255 area 2 ! router rip version 2 network 192.168.0.0 network 192.168.1.0 network 192.168.4.0 ! router igrp 90 network 192.168.50.0 ! ip classless ip http server ! ! ip access-list extended protect_acctg_servers deny tcp 192.168.60.0 0.0.0.255 192.168.10.0 0.0.0.7 eq www deny tcp 192.168.70.0 0.0.0.255 192.168.10.0 0.0.0.7 eq www deny tcp 192.168.80.0 0.0.0.255 192.168.10.0 0.0.0.7 eq www deny tcp 192.168.90.0 0.0.0.255 192.168.10.0 0.0.0.7 eq www deny tcp 192.168.91.0 0.0.0.255 192.168.10.0 0.0.0.7 eq www permit ip any any access-list 50 deny 192.168.60.0 0.0.0.255 access-list 50 deny 192.168.70.0 0.0.0.255 access-list 50 deny 192.168.80.64 0.0.0.31 access-list 50 permit any access-list 100 deny tcp any 192.168.90.0 0.0.0.255 eq www access-list 100 deny tcp any 192.168.90.0 0.0.0.255 eq ftp access-list 100 deny tcp any 192.168.91.0 0.0.0.255 eq www access-list 100 deny tcp any 192.168.91.0 0.0.0.255 eq ftp access-list 100 deny icmp any host 192.168.60.1 access-list 100 permit ip any any ! ! ipx sap 4 clunker 30.aaaa.aaaa.aaaa 451 2 ! snmp-server engineID local 00000009020000107B3A3F60 snmp-server community <removed> RO snmp-server location SanJose1_CCNP_LAB snmp-server contact SanJose1 IT LAN Lead 555-9876 ! line con 0 password <removed> 5-12 Semester 8 Internetwork Troubleshooting v1.0 - Lab 2.5.4 Copyright  2001, Cisco Systems, Inc. logging synchronous login transport input none line aux 0 password <removed> login transport input all line vty 0 4 password <removed> login ! end ------------------ show controllers ------------------ LANCE unit 0, idb 0xF72EC, ds 0xF8D88, regaddr = 0x2130000, reset_mask 0x2 IB at 0x606E64: mode=0x0000, mcfilter 0000/0000/0100/2020 station address 0010.7b3a.3f60 default station address 0010.7b3a.3f60 buffer size 1524 RX ring with 16 entries at 0x606EA8 Rxhead = 0x606EA8 (0), Rxp = 0xF8DA4 (0) 00 pak=0x0FA2C8 ds=0x60A64A status=0x80 max_size=1524 pak_size=594 01 pak=0x0FC788 ds=0x61120A status=0x80 max_size=1524 pak_size=247 02 pak=0x0FABF8 ds=0x60C13A status=0x80 max_size=1524 pak_size=130 03 pak=0x0FC0A4 ds=0x60FDD6 status=0x80 max_size=1524 pak_size=346 04 pak=0x0FC2F0 ds=0x610492 status=0x80 max_size=1524 pak_size=594 05 pak=0x0FBE58 ds=0x60F71A status=0x80 max_size=1524 pak_size=363 06 pak=0x0FC53C ds=0x610B4E status=0x80 max_size=1524 pak_size=130 07 pak=0x0FC9D4 ds=0x6118C6 status=0x80 max_size=1524 pak_size=346 08 pak=0x0FB774 ds=0x60E2E6 status=0x80 max_size=1524 pak_size=594 09 pak=0x0FB9C0 ds=0x60E9A2 status=0x80 max_size=1524 pak_size=130 10 pak=0x0FA9AC ds=0x60BA7E status=0x80 max_size=1524 pak_size=346 11 pak=0x0FBC0C ds=0x60F05E status=0x80 max_size=1524 pak_size=594 12 pak=0x0FB528 ds=0x60DC2A status=0x80 max_size=1524 pak_size=363 13 pak=0x0FA760 ds=0x60B3C2 status=0x80 max_size=1524 pak_size=346 14 pak=0x0FB2DC ds=0x60D56E status=0x80 max_size=1524 pak_size=594 15 pak=0x0FB090 ds=0x60CEB2 status=0x80 max_size=1524 pak_size=130 TX ring with 4 entries at 0x606F68, tx_count = 0 tx_head = 0x606F80 (3), head_txp = 0xF8E04 (3) tx_tail = 0x606F80 (3), tail_txp = 0xF8E04 (3) 00 pak=0x000000 ds=0x643B8E status=0x03 status2=0x0000 pak_size=343 01 pak=0x000000 ds=0x630E2E status=0x03 status2=0x0000 pak_size=60 02 pak=0x000000 ds=0x60439A status=0x03 status2=0x0000 pak_size=60 03 pak=0x000000 ds=0x60439A status=0x03 status2=0x0000 pak_size=60 0 missed datagrams, 0 overruns 0 transmitter underruns, 0 excessive collisions 0 single collisions, 0 multiple collisions 0 dma memory errors, 0 CRC errors 0 alignment errors, 0 runts, 0 giants 0 tdr, 0 spurious initialization done interrupts 0 no enp status, 0 buffer errors, 0 overflow errors 0 tx_buff, 0 throttled, 0 enabled Lance csr0 = 0x73 HD unit 0, idb = 0xFEA88, driver structure at 0x104920 buffer size 1524 HD unit 0, V.35 DCE cable, clockrate 56000 cpb = 0x61, eda = 0x48C8, cda = 0x48DC RX ring with 16 entries at 0x614800 00 bd_ptr=0x4800 pak=0x106934 ds=0x61A970 status=80 pak_size=33 01 bd_ptr=0x4814 pak=0x105B6C ds=0x618108 status=80 pak_size=64 02 bd_ptr=0x4828 pak=0x108278 ds=0x61F384 status=80 pak_size=22 03 bd_ptr=0x483C pak=0x10802C ds=0x61ECC8 status=80 pak_size=64 04 bd_ptr=0x4850 pak=0x107DE0 ds=0x61E60C status=80 pak_size=72 05 bd_ptr=0x4864 pak=0x1084C4 ds=0x61FA40 status=80 pak_size=60 06 bd_ptr=0x4878 pak=0x108710 ds=0x6200FC status=80 pak_size=33 07 bd_ptr=0x488C pak=0x1076FC ds=0x61D1D8 status=80 pak_size=64 08 bd_ptr=0x48A0 pak=0x10895C ds=0x6207B8 status=80 pak_size=116 09 bd_ptr=0x48B4 pak=0x108BA8 ds=0x620E74 status=80 pak_size=318 10 bd_ptr=0x48C8 pak=0x108DF4 ds=0x621530 status=80 pak_size=64 11 bd_ptr=0x48DC pak=0x10928C ds=0x6222A8 status=80 pak_size=72 6-12 Semester 8 Internetwork Troubleshooting v1.0 - Lab 2.5.4 Copyright  2001, Cisco Systems, Inc. 12 bd_ptr=0x48F0 pak=0x1056D4 ds=0x617390 status=80 pak_size=33 13 bd_ptr=0x4904 pak=0x1066E8 ds=0x61A2B4 status=80 pak_size=64 14 bd_ptr=0x4918 pak=0x10649C ds=0x619BF8 status=80 pak_size=22 15 bd_ptr=0x492C pak=0x106250 ds=0x61953C status=80 pak_size=64 16 bd_ptr=0x4940 pak=0x106004 ds=0x618E80 status=80 pak_size=72 cpb = 0x61, eda = 0x5014, cda = 0x5014 TX ring with 1 entries at 0x615000 00 bd_ptr=0x5000 pak=0x000000 ds=0x630E38 status=80 pak_size=64 01 bd_ptr=0x5014 pak=0x000000 ds=0x6043AC status=80 pak_size=33 0 missed datagrams, 0 overruns 0 bad datagram encapsulations, 0 memory errors 0 transmitter underruns 0 residual bit errors HD unit 1, idb = 0x109524, driver structure at 0x10F3B8 buffer size 1524 HD unit 1, Integrated 56k 4-wire CSU/DSU module cpb = 0x62, eda = 0x3140, cda = 0x3000 RX ring with 16 entries at 0x623000 00 bd_ptr=0x3000 pak=0x114258 ds=0x62CE0C status=00 pak_size=0 01 bd_ptr=0x3014 pak=0x11400C ds=0x62C750 status=00 pak_size=0 02 bd_ptr=0x3028 pak=0x113DC0 ds=0x62C094 status=00 pak_size=0 03 bd_ptr=0x303C pak=0x113B74 ds=0x62B9D8 status=00 pak_size=0 04 bd_ptr=0x3050 pak=0x113928 ds=0x62B31C status=00 pak_size=0 05 bd_ptr=0x3064 pak=0x1136DC ds=0x62AC60 status=00 pak_size=0 06 bd_ptr=0x3078 pak=0x113490 ds=0x62A5A4 status=00 pak_size=0 07 bd_ptr=0x308C pak=0x113244 ds=0x629EE8 status=00 pak_size=0 08 bd_ptr=0x30A0 pak=0x112FF8 ds=0x62982C status=00 pak_size=0 09 bd_ptr=0x30B4 pak=0x112DAC ds=0x629170 status=00 pak_size=0 10 bd_ptr=0x30C8 pak=0x112B60 ds=0x628AB4 status=00 pak_size=0 11 bd_ptr=0x30DC pak=0x112914 ds=0x6283F8 status=00 pak_size=0 12 bd_ptr=0x30F0 pak=0x1126C8 ds=0x627D3C status=00 pak_size=0 13 bd_ptr=0x3104 pak=0x11247C ds=0x627680 status=00 pak_size=0 14 bd_ptr=0x3118 pak=0x112230 ds=0x626FC4 status=00 pak_size=0 15 bd_ptr=0x312C pak=0x111FE4 ds=0x626908 status=00 pak_size=0 16 bd_ptr=0x3140 pak=0x111D98 ds=0x62624C status=00 pak_size=0 cpb = 0x62, eda = 0x3800, cda = 0x3800 TX ring with 1 entries at 0x623800 00 bd_ptr=0x3800 pak=0x000000 ds=0x000000 status=80 pak_size=0 01 bd_ptr=0x3814 pak=0x000000 ds=0x000000 status=80 pak_size=0 0 missed datagrams, 0 overruns 0 bad datagram encapsulations, 0 memory errors 0 transmitter underruns 0 residual bit errors ------------------ show stacks ------------------ (Sometimes when a unit fails it generates a stack trace. This command shows the) (contensts of the stack trace.) Minimum process stacks: Free/Size Name 2692/4000 Setup 3244/4000 Autoinstall 2760/4000 DNS Snoop 5400/6000 BootP Resolver 2652/4000 Init 1720/2000 LAPB Timer 3452/4000 RADIUS INITCONFIG 4960/6000 Router Init 4232/5000 DHCP Client Interrupt level stacks: Level Called Unused/Size Name 3 31 2772/3000 Serial interface state change interrupt 4 2704 2360/3000 Network interfaces 5 124296 2868/3000 Console Uart ------------------ show interfaces ------------------ (Basic show interfaces command from CCNA days) 7-12 Semester 8 Internetwork Troubleshooting v1.0 - Lab 2.5.4 Copyright  2001, Cisco Systems, Inc. Ethernet0 is up, line protocol is up Hardware is Lance, address is 0010.7b3a.3f60 (bia 0010.7b3a.3f60) Internet address is 192.168.1.1/24 MTU 1500 bytes, BW 10000 Kbit, DLY 1000 usec, reliability 255/255, txload 1/255, rxload 1/255 Encapsulation ARPA, loopback not set Keepalive set (10 sec) ARP type: ARPA, ARP Timeout 04:00:00 Last input 00:00:06, output 00:00:03, output hang never Last clearing of "show interface" counters never Queueing strategy: fifo Output queue 0/40, 0 drops; input queue 0/75, 0 drops 5 minute input rate 0 bits/sec, 0 packets/sec 5 minute output rate 0 bits/sec, 0 packets/sec 184 packets input, 67448 bytes, 0 no buffer Received 184 broadcasts, 0 runts, 0 giants, 0 throttles 0 input errors, 0 CRC, 0 frame, 0 overrun, 0 ignored 0 input packets with dribble condition detected 558 packets output, 57935 bytes, 0 underruns 0 output errors, 0 collisions, 3 interface resets 0 babbles, 0 late collision, 0 deferred 0 lost carrier, 0 no carrier 0 output buffer failures, 0 output buffers swapped out Loopback0 is up, line protocol is up Hardware is Loopback Internet address is 192.168.10.1/24 MTU 1514 bytes, BW 8000000 Kbit, DLY 5000 usec, reliability 255/255, txload 1/255, rxload 1/255 Encapsulation LOOPBACK, loopback not set Last input 00:00:01, output never, output hang never Last clearing of "show interface" counters never Queueing strategy: fifo Output queue 0/0, 0 drops; input queue 0/75, 0 drops 5 minute input rate 0 bits/sec, 0 packets/sec 5 minute output rate 0 bits/sec, 0 packets/sec 0 packets input, 0 bytes, 0 no buffer Received 0 broadcasts, 0 runts, 0 giants, 0 throttles 0 input errors, 0 CRC, 0 frame, 0 overrun, 0 ignored, 0 abort 63 packets output, 0 bytes, 0 underruns 0 output errors, 0 collisions, 0 interface resets 0 output buffer failures, 0 output buffers swapped out Loopback1 is up, line protocol is up Hardware is Loopback Internet address is 192.168.20.1/24 MTU 1514 bytes, BW 8000000 Kbit, DLY 5000 usec, reliability 255/255, txload 1/255, rxload 1/255 Encapsulation LOOPBACK, loopback not set Last input 00:00:01, output never, output hang never Last clearing of "show interface" counters never Queueing strategy: fifo Output queue 0/0, 0 drops; input queue 0/75, 0 drops 5 minute input rate 0 bits/sec, 0 packets/sec 5 minute output rate 0 bits/sec, 0 packets/sec 0 packets input, 0 bytes, 0 no buffer Received 0 broadcasts, 0 runts, 0 giants, 0 throttles 0 input errors, 0 CRC, 0 frame, 0 overrun, 0 ignored, 0 abort 64 packets output, 0 bytes, 0 underruns 0 output errors, 0 collisions, 0 interface resets 0 output buffer failures, 0 output buffers swapped out Loopback2 is up, line protocol is up Hardware is Loopback Internet address is 192.168.30.1/24 MTU 1514 bytes, BW 8000000 Kbit, DLY 5000 usec, reliability 255/255, txload 1/255, rxload 1/255 Encapsulation LOOPBACK, loopback not set Last input 00:00:02, output never, output hang never Last clearing of "show interface" counters never Queueing strategy: fifo Output queue 0/0, 0 drops; input queue 0/75, 0 drops 5 minute input rate 0 bits/sec, 0 packets/sec 5 minute output rate 0 bits/sec, 0 packets/sec 8-12 Semester 8 Internetwork Troubleshooting v1.0 - Lab 2.5.4 Copyright  2001, Cisco Systems, Inc. 0 packets input, 0 bytes, 0 no buffer Received 0 broadcasts, 0 runts, 0 giants, 0 throttles 0 input errors, 0 CRC, 0 frame, 0 overrun, 0 ignored, 0 abort 63 packets output, 0 bytes, 0 underruns 0 output errors, 0 collisions, 0 interface resets 0 output buffer failures, 0 output buffers swapped out Loopback3 is up, line protocol is up Hardware is Loopback Internet address is 192.168.40.1/24 MTU 1514 bytes, BW 8000000 Kbit, DLY 5000 usec, reliability 255/255, txload 1/255, rxload 1/255 Encapsulation LOOPBACK, loopback not set Last input 00:00:02, output never, output hang never Last clearing of "show interface" counters never Queueing strategy: fifo Output queue 0/0, 0 drops; input queue 0/75, 0 drops 5 minute input rate 0 bits/sec, 0 packets/sec 5 minute output rate 0 bits/sec, 0 packets/sec 0 packets input, 0 bytes, 0 no buffer Received 0 broadcasts, 0 runts, 0 giants, 0 throttles 0 input errors, 0 CRC, 0 frame, 0 overrun, 0 ignored, 0 abort 349 packets output, 0 bytes, 0 underruns 0 output errors, 0 collisions, 0 interface resets 0 output buffer failures, 0 output buffers swapped out Loopback4 is up, line protocol is up Hardware is Loopback Internet address is 192.168.50.1/24 MTU 1514 bytes, BW 8000000 Kbit, DLY 5000 usec, reliability 255/255, txload 1/255, rxload 1/255 Encapsulation LOOPBACK, loopback not set Last input 00:00:01, output never, output hang never Last clearing of "show interface" counters never Queueing strategy: fifo Output queue 0/0, 0 drops; input queue 0/75, 0 drops 5 minute input rate 0 bits/sec, 0 packets/sec 5 minute output rate 0 bits/sec, 0 packets/sec 0 packets input, 0 bytes, 0 no buffer Received 0 broadcasts, 0 runts, 0 giants, 0 throttles 0 input errors, 0 CRC, 0 frame, 0 overrun, 0 ignored, 0 abort 24 packets output, 0 bytes, 0 underruns 0 output errors, 0 collisions, 0 interface resets 0 output buffer failures, 0 output buffers swapped out Serial0 is up, line protocol is up Hardware is HD64570 with 5-in-1 module Internet address is 192.168.0.1/24 MTU 1500 bytes, BW 1544 Kbit, DLY 20000 usec, reliability 255/255, txload 1/255, rxload 1/255 Encapsulation HDLC, loopback not set Keepalive set (10 sec) Last input 00:00:01, output 00:00:03, output hang never Last clearing of "show interface" counters 00:27:30 Input queue: 0/75/0 (size/max/drops); Total output drops: 0 Queueing strategy: weighted fair Output queue: 0/1000/64/0 (size/max total/threshold/drops) Conversations 0/2/256 (active/max active/max total) Reserved Conversations 0/0 (allocated/max allocated) 5 minute input rate 0 bits/sec, 0 packets/sec 5 minute output rate 0 bits/sec, 0 packets/sec 969 packets input, 64264 bytes, 0 no buffer Received 390 broadcasts, 0 runts, 0 giants, 0 throttles 0 input errors, 0 CRC, 0 frame, 0 overrun, 0 ignored, 0 abort 1006 packets output, 64032 bytes, 0 underruns 0 output errors, 0 collisions, 4 interface resets 0 output buffer failures, 0 output buffers swapped out 8 carrier transitions DCD=up DSR=up DTR=up RTS=up CTS=up Serial1 is administratively down, line protocol is down Hardware is HD64570 with 56k 4-wire CSU/DSU MTU 1500 bytes, BW 1544 Kbit, DLY 20000 usec, reliability 255/255, txload 1/255, rxload 1/255 Encapsulation HDLC, loopback not set 9-12 Semester 8 Internetwork Troubleshooting v1.0 - Lab 2.5.4 Copyright  2001, Cisco Systems, Inc. Keepalive set (10 sec) Last input never, output never, output hang never Last clearing of "show interface" counters never Input queue: 0/75/0 (size/max/drops); Total output drops: 0 Queueing strategy: weighted fair Output queue: 0/1000/64/0 (size/max total/threshold/drops) Conversations 0/0/256 (active/max active/max total) Reserved Conversations 0/0 (allocated/max allocated) 5 minute input rate 0 bits/sec, 0 packets/sec 5 minute output rate 0 bits/sec, 0 packets/sec 0 packets input, 0 bytes, 0 no buffer Received 0 broadcasts, 0 runts, 0 giants, 0 throttles 0 input errors, 0 CRC, 0 frame, 0 overrun, 0 ignored, 0 abort 0 packets output, 0 bytes, 0 underruns 0 output errors, 0 collisions, 1 interface resets 0 output buffer failures, 0 output buffers swapped out 0 carrier transitions DCD=down DSR=down DTR=down RTS=down CTS=down ------------------ show process memory ------------------ Total: 7684564, Used: 2407912, Free: 5276652 PID TTY Allocated Freed Holding Getbufs Retbufs Process 0 0 38920 1808 1499148 0 0 *Init* 0 0 780 113404 780 0 0 *Sched* 0 0 2444392 626012 41396 323940 0 *Dead* 1 0 268 268 1748 0 0 Load Meter 2 0 845540 294720 339692 0 0 Exec 3 0 0 0 4748 0 0 Check heaps 4 0 20248 0 24996 0 0 Chunk Manager 5 0 96 0 4844 0 0 Pool Manager 6 0 268 268 4748 0 0 Timers 7 0 268 268 4748 0 0 Serial Backgroun 8 0 96 0 4844 0 0 ARP Input 9 0 268 268 4748 0 0 DDR Timers 10 0 268 268 6748 0 0 Dialer event 11 0 4144 908 7984 0 0 Entity MIB API 12 0 96 0 4844 0 0 SERIAL A'detect 13 0 96 0 4844 0 0 Critical Bkgnd 14 0 30012 15408 7108 0 0 Net Background 15 0 364 268 6844 0 0 Logger 16 0 5156 268 4888 0 0 TTY Background 17 0 0 0 4748 0 0 Per-Second Jobs 18 0 192 0 4940 0 0 Service-module a 19 0 268 268 4748 0 0 Partition Check 20 0 192 0 4940 0 0 Net Input 21 0 268 268 4748 0 0 Compute load avg 22 0 0 0 4748 0 0 Per-minute Jobs 23 0 192 0 6940 0 0 IP Input 24 0 10856 8992 6612 0 0 CDP Protocol 25 0 244 0 4992 0 0 PPP IP Add Route 26 0 536 268 5016 0 0 MOP Protocols 27 0 192 0 4940 0 0 X.25 Encaps Mana 28 0 72 0 5820 0 0 IP Background 29 0 536 268 5016 0 0 Adj Manager 30 0 0 0 6748 0 0 TCP Timer 31 0 0 0 6748 0 0 TCP Protocols 32 0 244 0 4992 0 0 Probe Input 33 0 96 0 4844 0 0 RARP Input 34 0 0 0 4748 0 0 HTTP Timer 35 0 0 0 4748 0 0 Socket Timers 36 0 46828 21928 20096 0 0 DHCPD Receive 37 0 0 0 4748 0 0 IP Cache Ager 38 0 244 0 4992 0 0 PAD InCall 39 0 364 268 6844 0 0 X.25 Background 40 0 0 0 8748 0 0 ISDN Timer 41 0 0 0 4748 0 0 Time Range Proce 42 0 428 0 6176 0 0 IPX Input 43 0 0 0 4748 0 0 CallMIB Backgrou 44 0 0 0 4748 0 0 ISDNMIB Backgrou 10-12 Semester 8 Internetwork Troubleshooting v1.0 - Lab 2.5.4 Copyright  2001, Cisco Systems, Inc. 45 0 96 0 6844 0 0 SNMP ConfCopyPro 47 0 0 0 4804 0 0 DHCPD Timer 48 0 152 0 4900 0 0 DHCPD Database 49 0 888 0 3636 0 0 IPX RIP In 50 0 500 0 2748 0 0 IPX SAP In 51 0 512 268 4992 0 0 CCP manager 52 0 512 268 6992 0 0 PPP manager 53 0 536 268 5016 0 0 Multilink PPP 54 0 512 268 4992 0 0 Multilink PPP ou 55 0 548 268 5028 0 0 Multilink event 56 0 244 0 4992 0 0 FR LMI 57 0 244 0 4992 0 0 FR ARP 58 0 0 0 4748 0 0 FR Broadcast Out 59 0 244 0 4992 0 0 FRF9 manager 60 0 784 0 4532 0 0 IPX Event Mgr 61 0 96 0 3844 0 0 IPX Task Mgr 62 0 0 460 3748 0 0 IPX RIP Out 63 0 0 500 3748 0 0 IPX SAP Out 64 0 936 744 2940 0 0 IPX Net Mgr 65 0 280 0 5028 0 0 IPX GNS 66 0 708 0 4996 0 0 IPX RIPREQ 67 0 96 0 4844 0 0 IPX Forwarder 68 0 96 0 4844 0 0 IPXWAN Input 69 0 0 0 2748 0 0 IPXWAN Timer 70 0 152 0 4900 0 0 IPX WATCHDOG 71 0 396 0 5144 0 0 AT Input 72 0 1956 0 6704 0 0 AT RTMP 73 0 396 0 5144 0 0 AT NBP 74 0 4104 0 10852 0 0 AT Maint 75 0 592 0 5340 0 0 AT ZIP 76 0 396 0 5144 0 0 AT ARP 77 0 380 296 4128 0 0 OSPF Hello 78 0 13480 624 12560 0 0 OSPF Router 79 0 76200 76200 4880 0 0 IP-EIGRP Hello 80 0 584 0 12428 0 0 IGRP Router 81 0 96 13728 5004 0 0 RIP Send 82 0 7888 4700 15032 0 0 IP-EIGRP Router 83 0 22732 156 15944 0 0 RIP Router 84 0 0 0 4748 0 0 SNMP Timers 85 0 624 0 5372 0 0 AT SNMP 86 0 624 0 7372 0 0 IPX SNMP 87 0 944 0 7692 0 0 IP SNMP 88 0 136 0 6884 0 0 SNMP Traps 89 0 0 0 4748 0 0 IP NAT Ager 2407552 Total ------------------ show process cpu ------------------ CPU utilization for five seconds: 14%/9%; one minute: 16%; five minutes: 10% PID Runtime(ms) Invoked uSecs 5Sec 1Min 5Min TTY Process 1 24 332 72 0.08% 0.01% 0.00% 0 Load Meter 2 53844 5260 10236 5.32% 8.04% 3.99% 0 Exec 3 6408 372 17225 0.00% 0.32% 0.33% 0 Check heaps 4 4 1 4000 0.00% 0.00% 0.00% 0 Chunk Manager 5 0 1 0 0.00% 0.00% 0.00% 0 Pool Manager 6 0 2 0 0.00% 0.00% 0.00% 0 Timers 7 4 2 2000 0.00% 0.00% 0.00% 0 Serial Backgroun 8 152 36 4222 0.08% 0.00% 0.00% 0 ARP Input 9 4 4 1000 0.00% 0.00% 0.00% 0 DDR Timers 10 0 2 0 0.00% 0.00% 0.00% 0 Dialer event 11 20 2 10000 0.00% 0.00% 0.00% 0 Entity MIB API 12 4 1 4000 0.00% 0.00% 0.00% 0 SERIAL A'detect 13 0 1 0 0.00% 0.00% 0.00% 0 Critical Bkgnd 14 344 312 1102 0.00% 0.00% 0.00% 0 Net Background 15 20 16 1250 0.00% 0.00% 0.00% 0 Logger 16 200 1649 121 0.00% 0.00% 0.00% 0 TTY Background 17 196 1714 114 0.00% 0.00% 0.00% 0 Per-Second Jobs 18 0 3 0 0.00% 0.00% 0.00% 0 Service-module a 19 44 1653 26 0.00% 0.00% 0.00% 0 Partition Check 20 96 165 581 0.00% 0.00% 0.00% 0 Net Input [...]... Router IP-EIGRP Hello IGRP Router RIP Send IP-EIGRP Router RIP Router SNMP Timers AT SNMP IPX SNMP IP SNMP SNMP Traps IP NAT Ager show buffers 11-12 Semester 8 Internetwork Troubleshooting v1.0 - Lab 2.5.4 Copyright  2001, Cisco Systems, Inc (Shows the usage of the packet buffers It would seem logical that misses and failures) (would be worth noting) Buffer elements: 500 in free . document called ShowTech-Support.TXT on either a floppy disk or the computer’s desktop. Once it is started, rerun the show tech-support command. When it. 2.5.4: show tech-support Command SanJose1 SanJose2 #2#1 S0/0 S0/0 192.168.1.10 192.168.2.10 Objective This lab you will look at the output of one command