MCSE: Exchange 2000 Server Administration Study Guide Copyright ©2001 SYBEX, Inc., Alameda, CA www.sybex.com San Francisco • Paris • Düsseldorf • Soest • London MCSE: Exchange 2000 Server Administration Study Guide Walter Glenn with James Chellis Copyright ©2001 SYBEX, Inc., Alameda, CA www.sybex.com Associate Publisher: Neil Edde Contracts and Licensing Manager: Kristine O’Callaghan Acquisitions and Developmental Editor: Heather O’Connor Editors: Emily K. Wolman, Julie Sakaue Production Editors: Shannon Murphy, Judith Hibbard Technical Editors: James Kelly, Ed Crowley Book Designer: Bill Gibson Graphic Illustrator: Tony Jonick Electronic Publishing Specialists: Jangshi Wang, Judy Fung Proofreaders: Andrea Fox, Emily Hsuan, Nelson Kim, Laurie O’Connell, Yariv Rabinovitch, Nancy Riddiough Indexer: Ted Laux CD Coordinator: Erica Yee CD Technician: Kevin Ly Cover Designer: Archer Design Cover Photographer: Tony Stone Images Copyright © 2001 SYBEX Inc., 1151 Marina Village Parkway, Alameda, CA 94501. World rights reserved. No part of this publication may be stored in a retrieval system, transmitted, or reproduced in any way, including but not limited to photocopy, photograph, magnetic, or other record, without the prior agreement and written permission of the publisher. 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SYBEX is an independent entity from Microsoft Corporation, and not affiliated with Microsoft Corporation in any manner. This publication may be used in assisting students to prepare for a Microsoft Certified Professional Exam. Neither Microsoft Corporation, its designated review company, nor SYBEX warrants that use of this publication will ensure passing the rel- evant exam. Microsoft is either a registered trademark or trademark of Microsoft Corporation in the United States and/or other countries. TRADEMARKS: SYBEX has attempted throughout this book to distinguish proprietary trademarks from descriptive terms by following the capitalization style used by the manufacturer. The author and publisher have made their best efforts to prepare this book, and the content is based upon final release soft- ware whenever possible. Portions of the manuscript may be based upon pre-release versions supplied by software manu- facturer(s). The author and the publisher make no representation or warranties of any kind with regard to the completeness or accuracy of the contents herein and accept no liability of any kind including but not limited to performance, merchant- ability, fitness for any particular purpose, or any losses or damages of any kind caused or alleged to be caused directly or indirectly from this book. Manufactured in the United States of America 10 9 8 7 6 5 4 3 2 1 Copyright ©2001 SYBEX, Inc., Alameda, CA www.sybex.com SYBEX Inc. 1151 Marina Village Parkway, Alameda, CA 94501 Tel: 510/523-8233 Fax: 510/523-2373 HTTP://www.sybex.com To Our Valued Readers: In recent years, Microsoft’s MCSE program has established itself as the premier computer and net- working industry certification. Nearly a quarter of a million IT professionals have attained MCSE sta- tus in the NT 4 track. Sybex is proud to have helped thousands of MCSE candidates prepare for their exams over these years, and we are excited about the opportunity to continue to provide people with the skills they’ll need to succeed in the highly competitive IT industry. For the Windows 2000 MCSE track, Microsoft has made it their mission to demand more of exam candidates. Exam developers have gone to great lengths to raise the bar in order to prevent a paper- certification syndrome, one in which individuals obtain a certification without a thorough under- standing of the technology. Sybex welcomes this new philosophy as we have always advocated a com- prehensive instructional approach to certification courseware. It has always been Sybex’s mission to teach exam candidates how new technologies work in the real world, not to simply feed them answers to test questions. Sybex was founded on the premise of providing technical skills to IT professionals, and we have continued to build on that foundation, making significant improvements to our study guides based on feedback from readers, suggestions from instructors, and comments from industry leaders. The depth and breadth of technical knowledge required to obtain Microsoft’s new Windows 2000 MCSE is staggering. Sybex has assembled some of the most technically skilled instructors in the indus- try to write our study guides, and we’re confident that our Windows 2000 MCSE study guides will meet and exceed the demanding standards both of Microsoft and you, the exam candidate. Good luck in pursuit of your MCSE! Neil Edde Associate Publisher—Certification Sybex, Inc. Copyright ©2001 SYBEX, Inc., Alameda, CA www.sybex.com Software License Agreement: Terms and Conditions The media and/or any online materials accompanying this book that are available now or in the future contain programs and/or text files (the "Software") to be used in connection with the book. SYBEX hereby grants to you a license to use the Software, subject to the terms that follow. Your purchase, acceptance, or use of the Software will constitute your acceptance of such terms. The Software compilation is the property of SYBEX unless otherwise indicated and is protected by copyright to SYBEX or other copyright owner(s) as indicated in the media files (the "Owner(s)"). You are hereby granted a single-user license to use the Software for your personal, noncommercial use only. 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Shareware Distribution This Software may contain various programs that are distributed as shareware. Copyright laws apply to both shareware and ordi- nary commercial software, and the copyright Owner(s) retains all rights. If you try a shareware program and continue using it, you are expected to register it. Individual programs differ on details of trial periods, registration, and payment. Please observe the requirements stated in appropriate files. Copy Protection The Software in whole or in part may or may not be copy-pro- tected or encrypted. However, in all cases, reselling or redistrib- uting these files without authorization is expressly forbidden except as specifically provided for by the Owner(s) therein. Copyright ©2001 SYBEX, Inc., Alameda, CA www.sybex.com Acknowledgments T his book has been a great project to work on. I’d like to thank the people at Sybex who helped put this book together: Julie Sakaue and Emily Wolman for their wonderful editorial work, Shannon Murphy for cracking the scheduling whip and helping keep us all organized, Judy Fung and Jangshi Wang for making sure all the pages fit, and Heather O’Connor and Neil Edde for their guidance throughout. Another big thanks to James Kelly and Ed Crowley for a relentless technical review. They put in a lot of work, and it shows. I’d also like to thank James Chellis and Matt Sheltz for giving me the chance to work on the book and for helping to put the CD content together. And, as always, many thanks to the staff at Studio B for their help in putting the project together. Copyright ©2001 SYBEX, Inc., Alameda, CA www.sybex.com Introduction M icrosoft’s new Microsoft Certified Systems Engineer (MCSE) track for Windows 2000 is the premier certification for computer industry professionals. Covering the core technologies around which Microsoft’s future will be built, the new MCSE certification is a powerful credential for career advancement. This book has been developed to give you the critical skills and knowledge you need to prepare for the Exchange 2000 Server elective requirements of the new MCSE certification program for Windows 2000. You will find the information you need to acquire a solid understanding of Exchange 2000 Server’s tools and concepts, to prepare for Exam 70-224: Installing, Config- uring, and Administering Microsoft Exchange 2000 Server, and to progress toward MCSE certification. Why Become Certified in Exchange 2000 Server? As the computer network industry grows in both size and complexity, the need for proven ability is increasing. Companies rely on certifications to verify the skills of prospective employees and contractors. Whether you are just getting started or are ready to move ahead in the computer industry, the knowledge, skills, and credentials you have are your most valuable assets. Microsoft has developed its Microsoft Certified Pro- fessional (MCP) program to give you credentials that verify your ability to work with Microsoft products, including Exchange Server 2000, effectively and professionally. Over the next few years, thousands of companies around the world will use Exchange 2000 Server as their central messaging and collaboration sys- tem. This will generate an enormous need for qualified consultants and per- sonnel to design, deploy, and support Exchange 2000 Server networks. Exchange 2000 Server runs on Windows 2000. Windows 2000 actually consists of several different versions: Windows 2000 Professional The client edition of Windows 2000, which is comparable to Windows NT 4 Workstation, but also includes the best features of Windows 98 and many new features. Copyright ©2001 SYBEX, Inc., Alameda, CA www.sybex.com xxiv Introduction Windows 2000 Server/Windows 2000 Advanced Server A server edition of Windows 2000 for small to mid-sized deployments. Advanced Server supports more memory and processors than Server does. Windows 2000 Datacenter Server A server edition of Windows 2000 for large, wide-scale deployments and computer clusters. Datacenter Server supports the most memory and processors of the three versions. Exchange 2000 Server is designed to provide services on all versions of Windows 2000 Server. As part of its promotion of Windows 2000, Microsoft has announced that MCSEs who have passed the Windows NT 4 core exams must upgrade their certifications to the new Windows 2000 track by December 31, 2001, to remain certified. The Sybex MCSE Study Guide series, including this study guide, covers the full range of exams required for either obtaining or upgrading your certification. For more information, see the “Exam Requirements” section later in this introduction. Is This Book for You? If you want to acquire a solid foundation in Exchange 2000 Server, this book is for you. You’ll find clear explanations of the fundamental concepts you need to grasp. If your goal is to prepare for the exam by learning how to use and manage the new operating system, this book is for you. It will help you to achieve the high level of professional competency you need to succeed in this field. If you want to become certified as an MCSE, this book is definitely for you. However, if you just want to attempt to pass the exam without really under- standing Exchange 2000 Server, this book is not for you. This book is written for those who want to acquire hands-on skills and in-depth knowledge of Exchange 2000 Server. What Does This Book Cover? Think of this book as your complete guide to administering Exchange 2000 Server. It begins by covering basic concepts, such as the fundamentals of messaging services and the architecture behind Exchange 2000 Server. Copyright ©2001 SYBEX, Inc., Alameda, CA www.sybex.com Introduction xxv Each chapter teaches you how to perform important tasks, including the following:  Installing and upgrading to Exchange 2000 Server  Creating and managing recipients and public folders  Configuring storage, routing, and administration in an Exchange organization  Configuring client applications and Internet protocols  Using Exchange 2000 Server’s advanced security components Throughout the book, you will be guided through hands-on exercises, which give you practical experience for each exam objective. At the end of each chapter, you’ll find a summary of the topics covered in the chapter, which also includes a list of the key terms used in that chapter. The key terms represent not only the terminology that you should recognize, but also the underlying concepts that you should understand to pass the exam. All of the key terms are defined in the glossary at the back of the study guide. Finally, each chapter concludes with 20 review questions that test your knowledge of the information covered and provide thorough explanations of the answers. In Appendix A, you’ll find an entire practice exam, with 50 additional questions. Many more questions, as well as multimedia demon- strations of the hands-on exercises, are included on the CD that accompanies this book, as explained in the “What’s on the CD?” section at the end of this Introduction. The topics covered in this book map directly to Microsoft’s official exam objectives. Each exam objective is covered completely. How Do You Become an MCSE? Attaining MCSE certification has always been a challenge. However, in the past, individuals could acquire detailed exam information—even most of the exam questions—from online “brain dumps” and third-party “cram” books or software products. For the new MCSE exams, this simply will not be the case. To avoid the “paper-MCSE syndrome” (a devaluation of the MCSE certi- fication because unqualified individuals manage to pass the exams), Microsoft has taken strong steps to protect the security and integrity of the new MCSE Copyright ©2001 SYBEX, Inc., Alameda, CA www.sybex.com xxvi Introduction track. Prospective MCSEs will need to complete a course of study that pro- vides not only detailed knowledge of a wide range of topics, but true skills derived from working with Windows 2000 and related software products. In the new MCSE program, Microsoft is heavily emphasizing hands-on skills. Microsoft has stated that “Nearly half of the core required exams’ content demands that the candidate have troubleshooting skills acquired through hands-on experience and working knowledge.” Fortunately, if you are willing to dedicate time and effort with Win- dows 2000, you can prepare for the exams by using the proper tools. If you work through this book and the other books in this series, you should meet the exam requirements successfully. This book is a part of a complete series of MCSE Study Guides, published by Sybex, that covers the five core Windows 2000 requirements as well as the new Design exams and electives you need to complete your MCSE track. Titles include the following:  MCSE: Windows 2000 Professional Study Guide  MCSE: Windows 2000 Server Study Guide  MCSE: Windows 2000 Network Infrastructure Administration Study Guide  MCSE: Windows 2000 Directory Services Administration Study Guide  MCSE: Windows 2000 Network Security Design Study Guide  MCSE: Windows 2000 Network Infrastructure Design Study Guide  MCSE: Windows 2000 Directory Services Design Study Guide  MCSE: Exchange 2000 Server Administration Study Guide Exam Requirements Successful candidates must pass a minimum set of exams that measure tech- nical proficiency and expertise:  Candidates for MCSE certification must pass seven exams, including four core operating system exams, one design exam, and two electives.  Candidates who have already passed three Windows NT 4 exams (70-067, 70-068, and 70-073) may opt to take an “accelerated” exam plus one core design exam and two electives. Copyright ©2001 SYBEX, Inc., Alameda, CA www.sybex.com [...]... while using the notebook offline Access public folders while using the notebook online You propose the following solution: Configure Outlook Express to act as an IMAP4 client for accessing the Exchange server Which of the requirements does the proposed solution meet? (Choose all that apply.) A Retrieve all messages from all private folders while using the notebook B Read and compose messages while using. .. and graded format, install the Copyright ©2001 SYBEX, Inc., Alameda, CA www .sybex. com xxxviii Introduction EdgeTests from the CD that accompanies this book and answer the chapter questions there instead of in the book 4 Note the questions you did not understand, and study the correspon- ding sections of the book again 5 Make sure you complete the entire book 6 Before taking the exam, go through the... Copyright ©2001 SYBEX, Inc., Alameda, CA www .sybex. com l Assessment Test 24 You have just received a message encrypted using a public-key encryp- tion system What key will be used to decrypt the message? A The sender’s public encryption key B The sender’s private encryption key C Your public encryption key D Your private encryption key 25 A user named Mary is the owner of a public folder Mary leaves your company,... Retrieve all messages from all private folders while using the notebook B Read and compose messages while using the notebook offline C Access public folders while using the notebook online D The proposed solution meets none of the requirements Copyright ©2001 SYBEX, Inc., Alameda, CA www .sybex. com xlvi Assessment Test 13 You are running a mixed-mode organization that contains a number of Exchange 2000... the study guide presented in a test engine for your review A sample screen from the Sybex MCSE EdgeTest is shown below Sybex MCSE Flashcards for PCs and Palm Devices The “flashcard” style of exam question offers an effective way to quickly and efficiently test your understanding of the fundamental concepts covered in the Exchange 2000 Server exam The Sybex MCSE Flashcards set consists of 100–150 questions... operation as an enterprise messaging system Careful study of this book, along with hands-on experience, will help you prepare for this exam Copyright ©2001 SYBEX, Inc., Alameda, CA www .sybex. com Introduction xxix Microsoft provides exam objectives to give you a very general overview of possible areas of coverage of the Microsoft exams For your convenience, we have added in-text objectives listings at... specifically for Copyright ©2001 SYBEX, Inc., Alameda, CA www .sybex. com Introduction xxxvii this Study Guide series The Sybex MCSE Flashcards interface is shown below Because of the high demand for a product that will run on Palm devices, we have also developed, in conjunction with Land-J Technologies, a version of the flashcard questions that you can take with you on your Palm OS PDA (including the... your Palm OS PDA (including the PalmPilot and Handspring’s Visor) How Do You Use This Book? This book can provide a solid foundation for the serious effort of preparing for the Exchange 2000 Server exam To best benefit from this book, you may wish to use the following study method: 1 Study each chapter carefully Do your best to fully understand the information 2 Complete all hands-on exercises in the... an individual by using adaptive testing, and adding new exam elements Exam questions are in multiple-choice format, and many are more lengthy scenario-type questions You may also find yourself taking an adaptive format exam Let’s take a look at the exam question types and adaptive testing, so you can be prepared for all of the possibilities Copyright ©2001 SYBEX, Inc., Alameda, CA www .sybex. com xxx Introduction... entire book 6 Before taking the exam, go through the training resources included on the CD that accompanies this book Try the adaptive version that is included with the Sybex MCSE EdgeTest Review and sharpen your knowledge with the MCSE Flashcards In order to complete the exercises in this book, you'll need to have access to at least one machine running Windows 2000 Advanced Server and preferable two . indirectly from this book. Manufactured in the United States of America 10 9 8 7 6 5 4 3 2 1 Copyright ©2001 SYBEX, Inc., Alameda, CA www .sybex. com SYBEX Inc. 1151. luck in pursuit of your MCSE! Neil Edde Associate Publisher—Certification Sybex, Inc. Copyright ©2001 SYBEX, Inc., Alameda, CA www .sybex. com Software