UNIT 9 – THE POST OFFICE • VOCABULARY : - equip (v) / : trang bị - front office (n) : văn phòng phía trước - spacious (adj) : rộng rãi - offer ( v) cho , tặng , cung cấp - well trained ( adj) : được huấn luyện tốt - staff( n) : tập thể nhân viên - thoughtful (a) : sâu sắc ,chu đáo - courteous = polite( adj) : lịch sự # impolite - mail and parcel service : dịch vụ chuyển phát thư và bưu phẩm - surface mail ( n) : đường biển - EMS mail : dịch vụ chuyển phát nhanh - competitive (a) : cạnh tranh - rate (n) : mức giá. – express money transfer : chuyển tiền nhanh - relative (n) : bà con, họ hàng - speedy (a) tốc độ - secure (a) :an toàn - messenger call service: Dịch vụ điện thoại - notify(v) : thông báo - recipient(n) : người nhận - receive(v) : nhận - original shape (n) : định dạng gốc - Facsimile(n) : bản fax - graphics(n) : biểu đồ - Press distribution (n): phát hành báo chí - bother (v) : phiền, áy náy - subscribe (v) :góp vào ,đăng ký - subscriber (n) : thuê bao - delivered (v) : phân phát - commune(v) :xã - punctuality(n) : sự đúng giờ - satisfy(v) : hài lòng # dissatisfy (v) - rude (a) : hỗn xược - arrogant (a) : sự kiêu ngạo II/ PRONUNCITION: 1. a. chaos b. character c. charity d. chord 2. a. think b. those c. thanks d. thoughtful 3. a. measles b. tease c. please d. measure 4. a. account b. bound c. count d. though 5. a. any b. spacious c. car d. chat 6. a. wave b. pave c. engage d. average 7. a. service b. recipient c. secure d. speedy 8 a. comment b. commune c. notify d. bother 9 a. orchestra b. orchard c. school d. chemical 10. a. company b. official c. Australia d. encounter 11. a. speedy b. spacious c. secure d. thoughtful 12. a. decision b. relative c. competitive d. important 13. a. subscriber b. Facsimile c. successful d. beautiful 14. a. although b. bracket c. knowledge d. neighbor 15. a. agree b. garden c. propose d. supply 16. a. answer b. correct c. promote d. tonight 17. a. receive b. delivered c. structure d. subscribe 18. a. expect b. infect c. bother d. provide III/ WRTING: dissatisfaction service equipment complained prices punctuality security staff helpful I have been using the services provided by Thanh Ba post office for many years. And now , I would like to write to you to express my satisfaction and (1)…………… about the post office’s……………. Firstly, your post office is well- equipped the quality of (2)………… is good. My friends have never (3) ……………about the quality of the documents I sent them. Secondly, the (4)……… of services is reasonable and I am always satisfied with the (5)………….of delivery of letters and newspapers. However I am dissatisfied with the (6)………….conditions of the post office. Although the parking area is large, no one keeps motorcycles or bicycles. I always feel worried about leaving my motorbike there. My last dissatisfaction is the attitude of some of your (7)……… They sometimes seem a bit cold and not (8)………… I hope your post office will increasingly develop in the future IV/ Grammar: 1. The students are from Japan. They sit next to Mary  2. The police caught the thief. He had stolen the money  3. This is the bottle. It is used for water  4. I know a market. It sells fruit and vegetables  5. Did you hear about the job? Mary wants to get it.  6. We liked the woman. We met her at the party last night  7. The meeting was interesting . I went to it  8. The picture was beautiful . She was looking at it.  9. The boy called the police. His wallet was stolen.  10 Tom must thank the people. He got a present from them.  10. The teacher is excellent. I am taking her course  11. I just went back to the town. I was born there  12. May Day is a day . Workers often march on that day.  13. That is the drawer. My mother keeps jewelry there  14. This is the first student. He came this morning.  15. That is the room. The meeting is held in that room.  IV/ Non- defining relative clause 1. Peter is studying French and German. He has never been abroad.  2. You’ve all met Michael Wood. He is visiting us for a couple of days.  3. We are moving to Manchester. Manchester is in the north – west.  4. I’ll be staying with Adrian. His brother is one of my closest friends.  5. John Bridge is one of my oldest friends. He has just gone to live in Canada.  . UNIT 9 – THE POST OFFICE • VOCABULARY : - equip (v) / : trang bị - front office. b. recipient c. secure d. speedy 8 a. comment b. commune c. notify d. bother 9 a. orchestra b. orchard c. school d. chemical 10. a. company b. official c.