Principles of management

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Principles of management

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Principles of management

MANAGEMENT SKILLS MANAGEMENT SKILLS Dr Thai Van Vinh Part 1: Principles of ManagementPart 1: Principles of Management Topics • Defining management• Defining management – The art of getting things done through people – Defining management by its functions • Management knowledge, skills and performanceManagement knowledge, skills and performance – Types of managers Eff ti d ffi i– Effectiveness and efficiency – Managing the customer within • Role of modern managers Learning Outcomes • Upon completion of this module you should be Upon completion of this module, you should be able to comprehend: – Fundamental functions of management – Skills profile of an effective managerSkills profile of an effective manager Diff t t f– Different types of manager 3 – The role of a modern manager Defining Management: Art of Getting Things Done through People • Managers achieve organisational goals by through People • Managers achieve organisational goals by arranging for others to perform tasks – the art of getting things done through people • Manager are someone who makes decisions,Manager are someone who makes decisions, allocates resources and directs the activities of others (group/team members) to achieve goalsothers (group/team members) to achieve goals • The common thread in management activities and the skills required of a manager is the im portance of managing peoplep fggpp Defining Management: Art of Getting Things Done through People (C) • Management is through People (C) • Management is – the process of achieving organisational goals through engaging in the four functions of planning, organising, leading and controlling – the process of planning, organising, leading and p pg, gg, g controlling the work of organisation members and of usin g all available organisation resources to reach gg specific organisational goals Defining Management: Art of Getting Things Done through People (C) • Consider this: through People (C) • Consider this: – A team of six stevedores can do 170 container lifts in an 8-hour shift without a manager. Should I hire you to manage them and they still do 170 lifts then what is the benefit to my business of having hired you? – However, if they do 250 lifts, you, the manager have value. Defining Management: Art of Getting Things Done through People (C) • Management is the art of making people more through People (C) • Management is the art of making people more effective than they would have been without you – the science in using the four functionsg – Can your group work better with you than without? Can they serve the customer better, handle moreCan they serve the customer better, handle more calls, and achieve more? the value of management making a group of– the value of management – making a group of individuals more effective Defining Management by Its Functions • Henri Fayol a French industrialist from the• Henri Fayol, a French industrialist from the 1900s proposed that managers perform five fi limanagement functions: plan, organise, command, coordinate and control • These functions are usually condensed to four: Planning– Planning – Organising – Leading (subsuming commanding & coordinating) – Controlling g Defining Management by Its Functions: Planning • The three basic questions in management:• The three basic questions in management: – Where are we now? – Where do we want to go? – How do we get there? Defining Management by Its Functions: Planning (C) • The process of setting goals and objectives and (C) • The process of setting goals and objectives and deciding on or developing subsequent strategies • Determining goals and objectives requires – external environment (the opportunities and threats)external environment (the opportunities and threats) – internal capabilities (strengths and weaknesses) SWOT d PESTLE l– SWOT and PESTLE analyses • Also includes considering how to encourage and prepare employees for necessary changes and innovation to survive and prosper in aand innovation to survive and prosper in a competitive environment . MANAGEMENT SKILLS MANAGEMENT SKILLS Dr Thai Van Vinh Part 1: Principles of ManagementPart 1: Principles of Management Topics • Defining management . achieve more? the value of management making a group of the value of management – making a group of individuals more effective Defining Management by Its Functions

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