Mobile Device Connectivity Tim Warner @TechTrainerTim timothy-warner@pluralsight.com The Pluralsight Learning Path for CompTIA A+ (220-902) Introduction Windows OS Other Operating Systems Security Software Troubleshooting Operational Procedures Other Operating Systems & Technologies for CompTIA A+ (220-902) Table of Contents OS X Features and Functionality Basic Linux Commands Client-Side Virtualization Basic Cloud Concepts Network Services Mobile OS Features Mobile Device Connectivity Mobile Device Synchronization Overview Cellular configuration Wi-Fi configuration Bluetooth configuration Email setup Corporate, ISP, Cloud Meanwhile, in the Real World… I refuse to call my ISP for email setup directions HELP! customer technician CompTIA A+ 220-902 Install and configure basic mobile device 2.6 network connectivity and email Cellular Configuration Cell Service Identifiers  International Mobile Equipment Identity (IMEI) -  GUID for device itself; number can be blacklisted International Mobile Subscriber Identity (IMSI) - GUID stored on SIM card; identifies country, network, etc Cell Service Upgrade  Cell upgrades are normally "pushed" by your carrier through your OS  Preferred Roaming List (PRL) - -  Local DB of network service information No impact on signal strength or dropped calls PRI: ISDN Primary Rate Interface Baseband radio processor firmware update Wi-Fi Configuration Airplane Mode  User can operate laptop during flights  All radios off: - Cellular Bluetooth GPS Wi-Fi (except for paid) Bluetooth Configuration Bluetooth Setup Process Enable Bluetooth Enable pairing Discover device Enter PIN Test connectivity Demo 1: Carrier, Wi-Fi, and Bluetooth sdf Email Setup Corporate Email  Exchange Server mailbox - Server name Domain\username credentials  SSL and S/MIME  Profile deployment is key: - iOS, Android, Windows Phone ISP Email    iOS detects many ISP domains and automatically finds server addresses Most SMTP server address IMAP, POP3 addresses -   Leave messages on server? Port and SSL settings S/MIME Cloud Email  iOS "automatically" finds server addresses  Gmail (Inbox)  Yahoo  Outlook.com  Office 365  iCloud Microsoft Intune VPN = Virtual Private Network Demo 2: Email Setup sdf Meanwhile, in the Real World… I refuse to call my ISP for email setup directions HELP! customer technician Back in the Real World… Check the Web customer technician Homework     Create a database of email setup addresses Major ISPs Major cloud services Microsoft Exchange For Further Learning  Pluralsight: CompTIA Mobility+ Part 3: Device Management and Troubleshooting (John O'Neill) - Thorough discussion of Mobile Device Management (MDM) Summary Repetition breeds mastery Although at scale we're looking for automation Do your best to gain expertise in iOS, Android, and Windows Phone Next module: Mobile device synchronization ...The Pluralsight Learning Path for CompTIA A+ (220- 902) Introduction Windows OS Other Operating Systems Security Software Troubleshooting Operational Procedures Other Operating Systems & Technologies. .. Technologies for CompTIA A+ (220- 902) Table of Contents OS X Features and Functionality Basic Linux Commands Client-Side Virtualization Basic Cloud Concepts Network Services Mobile OS Features Mobile... call my ISP for email setup directions HELP! customer technician CompTIA A+ 220- 902 Install and configure basic mobile device 2.6 network connectivity and email Cellular Configuration Cell Service