VIETNAM ACADEMY OF SOCIAL SCIENCES GRADUATE ACADEMY OF SOCIAL SCIENCES NGUYEN THI LA MANAGEMENT OF BUILDING SCHOOL CULTURE AT NATIONAL ACADEMY OF PUBLIC ADMINISTRATION SUMMARY OF DOCTORAL DISSERTATION IN EDUCATION MANAGEMENT Hanoi – 2019 The dissertation was completed at GRADUATE ACADEMY OF SOCIAL SCIENCES Science instructor: Associate Professor Ph.D Nguyen Thi Mai Lan Reviewer 1: Associate Professor Ph.D Dang Quoc Bao Reviewer 2: Associate Professor Ph.D Duong Thi Hoang Yen Reviewer 3: Associate Professor Ph.D Le Minh Nguyet The dissertation is protected before the Doctoral Protective Dissertation Council, held at the Graduate Academy of Social Sciences At….:… , on…./…./2019 The dissertation can be found at: National Library Library of Graduate Academy of Social Sciences LIST OF SCIENTIFIC WORKS OF THE AUTHOR 1 Nguyen Thi La (2018), Current situation of relevance of cultural values at National Academy of Public Administration, Social Psychology magazine No 042018 2 Nguyen Thi La (2018), Current situation of school culture management at National Academy of Public Administration, Social Psychology magazine No 05-2018 3 Current situation of building school culture at National Academy of Public Administration, Social Psychology magazine No 01 - 2019 1 INTRODUCTION 1 Urgency of the topic The dissertation topic is studied by the following reasons: Firstly, deriving from roles of the school culture and management of building the school culture in the sustainable development of the Academy The school culture affects all aspects of school activities in general and the Academy in particular In the current context, the management of school culture building plays a very important role because the positive and healthy school culture will help the school's educational goals to be effective and durable Participating in the school culture is the responsibility of all members of the school, including the important role of leaders and managers, they are the subjects of shaping and developing the school culture, from determining the vision, mission, goals of the school to planning and implementing, directing, examining, evaluating the process of building the school culture to make the school management more convenient and effective Secondly, deriving from the Party's perspective on building and developing the school culture and the target of higher education and training in Vietnam in the current period The 9th Plenum of the 11th National Assembly issued Resolution No 33-NQ/TW on the building and development of Vietnamese culture and people to meet the requirements of sustainable development of the country, which clearly indicates that about thr education sector, cultural education is required to create people who both have virtue and talent to serve the country The Law on Higher Education 2012 also sets the goal of higher training and education in Vietnam today is to educate and train people to develop comprehensively and people of science and technology development period to serve the sustainable development of the country Thirdly, deriving from the position and role of the National Academy of Public Administration in administrative reform in Vietnam today The National Academy of Public Administration is a special public non-business unit within the system of higher institutions with the function of training and retraining officials, public servants and employees on state management, training human resources to serve the administrative reform In 60 years of construction and development, the National Academy of Public Administration has constantly risen, overcome many difficulties, challenges and well performed assigned tasks The institute is the leading unit, a driving force for the development of training and retraining of public officials and employees for the public sector According to the Decision No 163/QD-TTg dated January 25, 2016 of the Prime Minister approving the project of training cadres, civil servants and civil servants in the period of 2016-2025, orienting to build the National Academy of Public Administration to become a training and fostering center for leaders and managers at regional level This is a great mission of the Academy In order for that mission to be realized, the Academy leaders need to clearly define their vision, goals and solutions to develop the Academy in general; to manage school culture building at the Academy in particular and to affirm its role and position in the system of high institution as well as in the state administrative reform process in our country today There have been a number of researches at home and abroad in terms of different aspects in the study of school culture in general and university culture in particular However, research on the management of school culture building at the National Academy of Public Administration has not been mentioned Because of the above explanations, the dissertation focuses on "Management of building school culture at National Academy of Public Administration" with the desire to find solutions to improve the management of school culture building at the National Academy of Public Administration aims to contribute to the training and maintenance of a contingent of qualified public officials and employees in service of the requirements of administrative reform and innovation in education and training management in Vietnam today 2 Research purposes and tasks of the dissertation 2.1 Research purposes On the basis of theoretical research and assessment of the status of school culture building and management of the school cultural building, the Academy proposed a number of solutions to manage 2 the school culture building at the National Academy of Public Administration, contributing to improving the effectiveness of school culture building management at the National Academy of Public Administration in the current period 2.2 Research tasks - Overview of research on school culture building and management of school culture building - Building of theoretical basis for management of building school culture at higher institutions - Survey, analysis, assessment of the status of management of building school culture at the National Academy of Public Administration and factors affecting this activity - Proposal of some solutions to improve the management of building school culture at the National Academy of Public Administration - Testing of solutions for managing the school culture building at the National Academy of Public Administration and experimentation of a number of solutions at a unit of the Academy to clarify the feasibility and effectiveness of the proposed solution 3 Research object and scope of the dissertation 3.1 Research subject: Management of school culture building at the National Academy of Public Administration 3.2 Research scope 3.2.1 Limitation of scope of research contents The dissertation focuses on researching and managing the school culture at the National Academy of Public Administration according to the organizational culture approach and access to management functions 3.2.2 Limitation of research area The dissertation investigates the actual situation of management of school culture building at: the National Academy of Public Administration; Sub-academy of the Academy in Ho Chi Minh City; Sub-academy of the Academy in Hue; Sub-academy of the Academy in the Central Highlands 3.2.3 Limitation of the object of investigation and survey of the dissertation The total number of objects participating in the practical survey of the dissertation is 523 people, including: Education managers; lecturers; students of the National Academy of Public Administration in Hanoi; Sub-academy of the Academy in Ho Chi Minh City; Sub-academy of the Academy in Hue; Sub-academy of the Academy in the Central Highlands 3.2.4 Limitation of subjects of management There are many subjects participating in the management of school culture building at the National Academy of Public Administration such as: Directors, Deputy Directors, leaders of subacademies, faculties, departments and unions, functional units in the system of the National Academy of Administration However, in this research, the main subject is the Director of the Academy and other subjects are coordinating subjects 3.2.5 Limitation of scope of time: From 2014 -2018 (The period that the Academy transformed from a unit under the Ho Chi Minh National Academy of Politics to a unit under the Ministry of Home Affairs) 3.2.6 Experimental organization: The experimental organization of the solution is only carried out in one unit of the Academy, the Faculty of Text and Administrative Technology 4 Methodology, research methods 4.1 Methodology The dissertation is studied based on the following approaches: - Approaching organizational culture: The school culture of the National Academy of Public Administration is a form of organizational culture Therefore it bears the characteristic of organizational culture Elements of school culture of the Academy is also structured as an organizational culture, including values that create material culture and spiritual culture - Approaching management functions: The management of school cultural building by the management subject is carried out through the basic functions of management In addition, the dissertation is also approached in terms of systems, interdisciplinary views and access to practical research 3 4.2 Research methods Methods of studying texts and documents; Investigation method by questionnaire; Observation method; In-depth interview method; Test Method; Methods of processing data by mathematical statistics 4.3 Research question The implementation of this dissertation is to answer the following research questions: 1) What is the research of management of school culture buidling accessible from scientific perspectives? What is the rationale for managing the school culture building? 2) What is the current status of management of school culture building at the National Academy of Public Administration? Does it have advantages and shortcomings? What are factors affect the management of school culture building at the National Academy of Public Administration? 3) What solutions should be taken to improve the effectiveness of management of school culture building at the National Academy of Public Administration? 4.4 Research hypodissertation In universities and institutes in Vietnam today, the management of school culture building has not been highly effective If applying the functional management method to manage the school culture building at National Academy of Public Administration through proposing a system of solutions to ensure synchronization, practicality and feasibility, it will maintain and develop the academy's culture of stability and sustainable development 5 New contribution to the science of the dissertation The dissertation builds a theoretical framework to research and manage the construction of school culture of higher institutions Including the system of conceptual tools such as: Culture; Organizational culture; School culture; School culture at universities; School culture at academy; School culture building at academies; Management; Management of school culture building at academies The dissertation deeply analyzes the theoretical issues and characteristics of the school culture at academies, building of the school culture at academies and especially based on a coordinated approach to organizational culture and management functions that form the theoretical framework for managing the school culture building and factors affecting the management of school culture building The dissertation also described quite clearly the general picture of the state of school culture at the National Academy of Public Administration with specific characteristics of the National Academy of Public Administration, where training and retraining of State officials and employees; Current situation of the level and results of building and managing the school culture building at the National Academy of Public Administration Evaluating and indicating the status of the influence of subjective and objective factors on managing this activity Based on the results of theoretical and practical research, the dissertation proposes 6 management solutions to build school culture at the National Academy of Public Administration The proposed solutions when conducting the assay were assessed as necessary and feasible at a high level The proposed solutions can be applied to the management of school culture building at the National Academy of Public Administration in the current period, contributing to the development of the National Academy of Public Administration to become the academy for training and retraining of high quality human resources for administrative science and state management of the country 6 The theoretical and practical significance of the dissertation 6.1 In theory Research results of the dissertation will contribute to supplement some basic theoretical issues on management of school culture building at higher institutions and are scientific bases to be able to conduct further research in the field of educational management in Vietnam today 6.2 Practical significance The dissertation will be a reference to help leaders manage the school culture building at higher institutions, especially the National Academy of Public Administration, where training and retraining of administrative cadres, civil servants and officials This is also a useful reference for studying, teaching and learning about the school culture at higher institution 4 7 Structure of the dissertation In addition to the introduction, conclusion, recommendations, list of documents, appendices, the dissertation consists of 4 chapters Chapter 1 Overview of management of school culture building at higher institutions Chapter 2 Argumentative basis on the management of school culture building at higher institutions Chapter 3 research results of school culture building management current situation at the National Academy of Public Administration Chapter 4 Solutions of completing the management of building school cuture in National Academy of Public Administration Chapter 1 OVERVIEW OF MANAGEMENT OF SCHOOL CULTURE BUILDING AT HIGHER INSTITUTIONS Research projects at home and abroad on management of school culture building can be divided into the following main directions: - Studies on school culture of higher institutions - Studies on school culture building of higher institutions - Studies on management of school culture building of higher institutions Through the analysis of the above studies, some comments can be drawn as follows: Overview of research situation in the world and in Vietnam shows that: School culture issue, school culture building and management of school culture building in general have been interested by many researchers Up to now, there have been a number of studies of different authors on this issue This demonstrates the urgency, topicality, theoretical meaning and practical significance of the research problem The research focuses on research on the school culture and school culture building and school culture development studied by the authors in the world In particular, in-depth study of concepts, structures, roles, manifestations, steps of construction and measures to build school culture, factors affecting school culture in general and school culture at universities in particular Studies in Vietnam mainly focus on three approaches: (1) Studying the school culture from an organizational perspective; (2) Studying the school culture at universities from the perspective of psychological education; (3) Studying the school culture at universities from modern management theory (building assessment tools) The studies focusing on the management of school culture building at higher institutions are not very much; some domestic and foreign authors have studied the school culture at universities in general; however, for academics, the school culture is mainly integrated when researching on office culture, public culture, Party culture The research results of the authors on the above research directions are very important in both theoretical and practical aspects In terms of theory, the above studies have contributed to clarifying some theoretical issues about the management of school culture building at higher institutions (concepts, management contents, factors affecting management of school culture building at universities in general), research approaches to management of school culture building at higher institutions Although there have been a number of research projects on management of school culture building, the researches which are in-depth and systematic about this issue at higher institutions, especially for an administrative academy with the function of training and retraining public officials, civil servants and public employees such as the National Academy of Public Administration in Vietnam, is very little Especially the research on concepts, characteristics, contents, functions to manage the school culture building, the situation and the factors affecting the management of school culture building as well as solutions management of school culture building at the National Academy of Public Administration is still an open issue Therefore, it is necessary to study the management of school culture building at the National Academy of Public Administration 5 Chapter 2 ARGUMENTATIVE BASIS ON THE MANAGEMENT OF SCHOOL CULTURE BUILDING AT HIGHER INSTITUTIONS 2.1 Arguments about school culture 2.1.1 Related basic concepts - Culture: Culture is determined in this research as follows: Culture is all material and spiritual values created by human and transmitted through generations, ruling thoughts, attitudes and actions of individuals in the community - Organizational culture: Organizational culture is presentd as follows: Organizational culture is all the material and spiritual values created by members in the organization during the organization establishment and development process and transmitted through generations in order to maintain and promote the organization - School culture: The dissertation gives a conception that: School culture is the system of edagogically material and spiritual values created by members of the school organization for the purpose of education and training in the school - School culture at universities: In this dissertation, the school culture of universities is presented as follows: School culture at universities is the system of material and spiritual values built by the school managers, lecturers, students and serving staffs for the purpose of serving the higher education of the university - School culture at academies: School culture at academies is the system of material and spiritual values built by managers, lecturers, students for the purpose of serving the education of a higher institution in general and serving the research and improvement upon managers in particular to meet civil service requirements 2.1.2 Characteristics of the school culture at academies Firsly, the school culture of academies has characteristics of the highly complex organizational culture Secondly, the school culture of academies shows standards in culture values of governing bodies Thirdly, the school culture of academies attaches to operational theories and practices that academy is in charge of 2.1.3.Constituents of school culture at academies Approaching opinions of Edgar H Schein (2004), Le Hien Duong (2009) we determine constituents of school culture at academies include material and spiritual factors a Material cultural values of academies, includes: logo, sign, slogan, landscape, symbol, signboard, instruction diagram, images of the building architecture, space, means of transportation, equipment b Spiritual cultural values of academies, include: mission, vision, working motto, working process, procedures, faith and hope of members, core values, leadership, management, communication, behavior culture 2.2 Arguments of school culture building at academies 2.2.1 Related basic concepts - School culture building: On the theoretical basis of Edgar H Schein (2004); Kashner (1990); Peter Smith (2005); Pham Quang Huan (2007); Nguyen Thi Minh Nguyet (2014); Le Thi Oanh (2018), the dissertation author determines the concept of school culture building as follows: School culture building is the positive impacting process of leaders, managers and members in the school to adjust and built new material, spiritual values for those no longer appropriate, promote appropriate and good material and spiritual values of the school in order to improve the education and training quality - School culture building at academies 6 Because academy is also a form of school in the university system, on the basis of research on school culture buidling at universities, combining with researches on academy specific characteristics, we consider that: School culture building at academies is the positive impacting process of leaders, managers and members of the academy to adjust inappropriate material and spiritual values and maintain, promote appropriate and good material and spiritual values of the academy in order to improve the education, training, fostering and scientific research quality of the academy Note-worthy points here are: Firsly, school culture building at academies is the processs of adjustments for material and spiritual values inappropriate to the education improvement, training and fostering quality of academies Secondly, school culture building at academies is the process of maintaining, promoting material and spiritual values appropriate and good to the education improvement, training and fostering quality of academies 2.2.2 Contents of school culture building at academies Contents of school culture building at academies must be directed to constituents of academy material and spiritual values The details are as follows: a For material cultural values at academies: Adjusting, removing inappropriate material values and maintaining, promoting values appropriate to the improvement of education, training and fostering quality of academies b For spiritual cultural values at academies:Adjusting, removing inappropriate spiritual values and maintaining, promoting spiritual values appropriate to the improvement of education, training and fostering quality of academies 2.2.3 Steps of school culture building at academies On the basis of 11 steps of building the organizational culture by Julie Heifetz & Richard Hagberg, steps of school culture building at academies are presented as follows: Firstly, researching the environment and influencing factor to plan an academy development strategy appropriate to the future Secondly, determining core values as the foundation for the success of academy model of each member unit Thirdly, building the vision – an ideal picture in the future – goals to reach Fourthly, assessing the current culture and determining cultural factors that need changes Fifthly, focusing on research, proposal of solutions and the way to narrow the gap among current cultural values and the future planed ones Sixthly, determining roles of the academy leadership in guiding for changes and promoting the organizational cultures at academies Seventhly, drafting a specific and detailed plan or action plan for each member unit and subordinate units, which is appropriate to time conditions and other resources to enable the implementation of that plan Eighthly, popularizing the change demands, the vista of the future for the whole cadres, lecturers and students as well as serving employees to share together Ninthly, having specific solutions to assist units to be aware clearly of specific obstacles, difficulties of changes; from that point, encouraging individuals to bravely quit the old bad habits and accept the hardness to have more positive changes Tenthly, institutionalizing, modeling and consolidating, continually improving the cultural change in member units and subordinate units; Eleventhly, regularly assessing the organizational culture at academies and establishing new standards and new values bringing characteristics of the era 2.3 Arguments on the management of school culture building at academies 2.3.1 Management and management functions 2.3.1.1 Management concept: 7 This research determines the management concept as follows: Management is the purposeful impacts of managers on the managed object through management functions, management contents and management methods to implement the predetermined goals 2.3.1.2 Management function Also based on theories of above mentioned authors, we determine the management functions in a cycle including: - Planning; - Performance organization; - Direction, cooperation for the performance; - Inspection and assessment 2.3.2 Management of school culture building at academies 2.3.2.1 The concept of management of school culture building at academies From the analysis of concepts built above such as culture, school culture, school culture building at higher institutions, the dissertation builds a concept of the management of school culture building at academies as follows: The management of school culture building at academies is purposeful impacts of academy leaders, managers through functions such as planning; performance organization; direction, cooperation and inspection, assessment on the school culture building to adjust inappropriate material and spiritual values; maintaining and promoting material and spiritual values appropriate and good to the training, fostering and researching activities of academies 2.3.2.2 Contents of management of school culture building at academies Based on the approach to organizational culture and management functions, the disseration deternubes contents off school culture building at academies as follows: a) Planning the school culture building at academies - Planning the material value building at academies: is presented throught removing or adjusting material values inappropriate to the current academy culture; Building new material values and promoting material values appropriate to the school culture at academy Those material values are: Logo, sign, slogan, landscape, symbol, signboard, instruction diagram, images of the building architecture, space, means of transportation, equipment serving for training and scientific research - Planning the spiritual value building at academies: is presented throught removing or adjusting spiritual material values inappropriate to the current academy culture; Building new spiritual values and promoting spiritual values appropriate to the school culture at academy Those spiritual values are: mission, vision, working motto, working process, procedures, faith and hope of members, core values, leadership, management, communication, behavior culture leaders, lectures and students b) Organization of the school culture building at academies Based on the school culture building plans, the academy leaders effectively organize plans to build school culture according to the predetermined goals Whether the plans are put into practice or not; whether the plans are implemented effectively or not depends on the plan organization and implementation The performance organization of school culture building at academies focuses on removing or adjusting material and spiritual values inappropriate to current academy culture; Building new values and promoting of material and spiritual values appropriate to the school culture at academies The performance organization of the school culture building at academies needs to clearly define the role and position of leaders and managers; role and position of the person in charge of performing; role and position of the coordinator for the performance The content of performance organization of management of the school culture building at academies is mainly performed on some following activities: Announcing the plan to individuals, organization performing the school culture building Assigning specific tasks of school units, departments and individuals who participating in the school culture building Establishing coordination mechanism among units participating the school culture buiding Organizing the fostering and professional training for school culture building for units and individuals in academies Leading, directing to solve situations arising in the process of performance, etc c) Direction for the performance of school culture building at academies 10 1) Purpose: Conducting surveys to find out about the evaluation of the officials and lecturers about the school culture at the Academy; on building school culture at the Academy; on the management of building school culture at the Academy; on the factors affecting the management of building school culture at the Academy 2) Time of implementation: From June 2017 to September 2017 3) Research tool: During this period, using control chart by questionnaires which were completed and revised after the trial survey and the cognitive interview outlines 3.2.2 Phương pháp nghiên cứu thực trạng 3.2.2.1 Phương pháp điều tra bằng bảng hỏi This method is used to collect the majority of data in practical research of the dissertation theme Establishing 2 questionnaires as follows: - Note no.1: for officials and lecturers of Academy This note is aimed at collecting data to evaluate the current situation of the physical and spiritual cultural values of the Academy The survey note includes a scale and personal information of the respondent The scale consists of 4 parts corresponding to 20 questions for 5 main contents (1) School culture at the National Academy of Public Administration; (2) Building school culture at the National Academy of Public Administration; (3) Managing school culture building at National Academy of Public Administration; (4) Factors affecting the management of school cultural building at the National Academy of Public Administration and (5) Information about the officials and lecturers - School culture scale and school culture building at the National Academy of Public Administration In this scale, the questions evaluates the level of suitability, level of response, the level of performance of school cultural values at the National Academy of Public Administration: This scale consists of 18 questions, designed corresponding to 5 levels from "very appropriate" to "very inappropriate"; from "very responsive" to "very unresponsive"; from "very often" to "not very often" The lowest score is 1, the highest score is 5 The higher the score, the higher the level of suitability, response and performance level -Scale management of school culture building at the National Academy of Public Administration This scale consists of 4 questions, evaluating the effectiveness of the school culture building management at the National Academy of Public Administration This scale is designed to correspond to 5 levels from "poor" to "very good" The higher the score, the higher the efficiency level - Scale of factors affecting school building management at the National Academy of Public Administration This scale with 16 items designed to correspond to 5 levels from "does not affect much" to "very influenced" The higher the score, the higher the level of influence - Note no.2: for trainees and students This note is aimed at collecting data on (1) School culture at the National Academy of Public Administration; (2) Building school culture at the National Academy of Public Administration; (3) Factors affecting school culture building management at the National Academy of Public Administration and (4) Information about trainees and students - School culture scale and school culture building at the National Academy of Public Administration In this scale, the questions evaluates the level of suitability, level of response, the level of performance of school cultural values at the National Academy of Public Administration: This scale consists of 18 questions, designed corresponding to 5 levels from "very appropriate" to "very inappropriate"; from "very responsive" to "very unresponsive"; from "very often" to "not very often" The lowest score is 1, the highest score is 5 The higher the score, the higher the level of suitability, response and performance level - Scale of factors affecting school building management at the National Academy of Public Administration This scale with 16 items designed to correspond to 5 levels from "does not affect much" to "very influenced" The higher the score, the higher the level of influence 3.2.2.2 Personal cognitive interview method - Purpose: This method is used to collect more in-depth information to evaluate the current situation of school culture at the National Academy of Public Administration; Building school culture at the National Academy of Public Administration; Managing school culture building at National 11 Academy of Public Administration; Factors affecting school culture building management at the National Academy of Public Administration - Purpose: The content of the interview includes personal information, the current situation of the school culture at the National Academy of Public Administration; Building school culture at the National Academy of Public Administration; Managing school culture building at National Academy of Public Administration; Factors affecting school building management at the National Academy of Public Administration Explaining the causes of the current situation and specific recommendations on management measures of school building construction at the National Academy of Public Administration - Research tool: Outline of cognitive personal interviews - How to evaluate: The information obtained will be processed by qualitative method 3.2.2.3 Methods of processing data by mathematical statistics - Purpose: Formation and system of result tables as a basis for data analysis - Qualitative analysis method: + Processing cognitive interview results: The results of cognitive interviews with lecturers and educational managers, students are handled according to the specific cultural content of the school at the National Academy of Public Administration; Building school culture at the National Academy of Public Administration; Managing school culture building at National Academy of Public Administration; Factors affecting school culture building management at the National Academy of Public Administration - Quantitative analysis methods Data collected after the official survey is processed by the SPSS statistics program used in the Window environment, version 20.0 The parameters and statistical operations used in this research include: The current situation descriptive data is analyzed by Statistical operations describing the average score, standard deviation, frequency 3.3 Current situation of school culture expression at the National Academy of Public Administration 3.3.1 Current situation of material values of school culture at the Academy Table 3.1: Evaluation of officials, lecturers and trainees, students on the relevance of school material and cultural values Officials, lecturers Trainees, students Material values GPA SD GPA SD 1 Logo 2 Sign 3 Slogan 4 Scenery 5 Symbol 6 Signboard 7 Indicator diagram 8 Image of building architecture 9 Space 10 Facilities and equipment Average 3,91 3,46 3,46 3,12 3,46 3,39 3,31 2,95 3,34 3,35 3,37 0,61 0,70 0,70 0,88 0,50 0,49 0,81 0,58 0,59 0,54 0,64 3,60 3,47 4,01 3,64 3,91 3,75 3,73 2,96 3,16 3,35 3,25 1,08 1,22 0,95 0,99 0,75 0,82 0,82 0,87 0,94 0,54 0,89 The results in Table 3.1 show that both groups of the surveyed objects evaluated the material values of the school culture at the Academy at the level 3 of "average", (GPA of the group of officials & lecturers = 3.37; SD= 0.64; GPA of the group of trainees and students = 32.5; 0.89) The results of this study confirm that the material cultural values of the Academy are basically acceptable Considering the 10 material values of the school culture at the Academy show that both groups of objects highly appreciate “Logo; Signboards; Slogan” values; the Symbol is evaluated to be more approciate than the remaining material values 12 However, besides that, there are still opinions of officials and lecturers who do not high appreciate the material values of the school culture at the Academy such as: computer practice room; work room; sports ground, elevator, traditional room, library This result show inadequacies, limitations on the landscape and working environment of officials and lecturers, which are not really suitable toactual demand about the aesthetic criteria as well as meeting the working & entertainment demands of the Academy's official, lecturers & trainees, students 3.3.2 Current situation of spiritual values of school culture at the Academy Table 3.2: Evaluation of officials,lecturers and trainees,students on the relevance of the spiritual values of the school culture Officials, lecturers Spiritual values 1 Mission, vision 2 Motto of work 3 Work process and procedures 4 Rites and rituals 5 Belief and expectation of members 6 The core values 7 Leadership and management culture 8 Communication, behavior Average Trainees, students GPA SD GPA SD 3,40 3,40 3,18 3,05 2,94 2,85 3,13 3,66 3,20 0,90 0,90 0,96 1,04 0,87 0,92 0,86 0,47 0,86 4,05 4,14 3,88 3,76 3,74 3,80 3,89 3,86 3,89 0,78 0,79 0,87 0,90 0,83 0,83 0,75 0,78 0,81 The results in Table 3.2 show that the spritual values of the school culture at the Academy are also assessed at the "average" level (GPA of officials and lecturers groups = 3.20; SD= 0.86; GPA of trainees, students group= 3.89; SD= 0.81) The results of this study confirm that the values of the school culture spiritual values at the Academy are also basically appropriate However, the concern is the factor: work process & procedures, Core values, belief and expectation of members of the Academy have not been appreciated as other values These are also the reasons for that the index "belief and expectation of the members of the Academy have not been highly appreciated by the research objects This is an issue that should be considered when developing solutions to manage school culture at the National Academy of Public Administration Regarding the Academy's current "The Core Values", the results show that most of the research objects agreed that the determination of the current core values of the Academy is basically appropriate However, through cognitive interviews and opinions of the Academy Leaders, they said that it is necessary to adjust the core values to suit the new situation 3.3.3 Overall evaluation of the current situation of school culture expression at the Academy Overall evaluation of the current situation of school culture expression at the Academy shows that the current cultural and spiritual culture values of the Academy are now basically at a “relatively appropriate” and “appropriate” level While the mission and vision of the Academy is now the largest center for training cadres, civil servants and officials of the whole country and reaching the regional level, it is clear that the level of expression of school culture as the above reality is not meeting the development requirements 3.4 Current situation of school culture building at National Academy of Public Administration 3.4.1 Current situation of material cultural values building at the Academy Table 3.3: Evaluation of officials, lecturers and trainees, students on the current situation of building material cultural values at the Academy Material values 1 Logo Modifying, building new inappropriate material values Promoting appropriate material values GPA SD GPA SD 2,60 1,09 3,32 1,27 13 2,83 1,02 3,05 1,38 2 Sign 3,04 0,68 2,96 1,39 3 Slogan 2,94 1,01 3,33 1,13 4 Scenery 2,61 0,97 2,88 1,28 5 Symbol 3,12 0,75 3,05 1,33 6 Signboard 2,59 1,00 3,10 1,20 7 Instruction diagram 3,01 0,70 3,32 1,27 8 Image of building architecture 2,62 1,35 3,05 1,38 9 Space 2,52 1,18 2,96 1,39 10 Facilities and equipment 2,78 0,97 3,10 1,30 Average Researching the above survey results shows that the revision and new building of inappropriate material values of the Academy have been conducted but the effectiveness is not high (GPA = 2.78; SD= 0.97) Research results show that, among the studied material values: Signboard (GPA = 3.12; SD= 0.75); slogan (GPA = 3.04; SD= 0.68); the image of building architecture (3.01; SD= 0.70) are the material values that are valued higher than other factors in the 10 studied material values However, there are some material cultural values that have not been revised and built such as: Facilities and equipment; Instruction diagram; Symbol; Logo (GPA of these material values ranges from 2.52 to 2.60) It is clear that although the value of the material culture of the Academy have been revised and built, they have not met the required practical requirements of the Academy Considering the evaluation of the research objects on the current situation of promoting appropriate material values was performed quite well by the Academy (GPA = 3.10; SD = 1.30) Thus, compared to the new revision and construction, the Academy has implemented the promotion of better approciate material values 3.4.2 Current situation of building spiritual cultural values at the National Academy of Public Administration Table 3.4: Evaluation of officials, lecturers and trainees, students on the current situation of building spiritual cultural values at the Academy Spiritual values 1 Mission, vision 2 Motto of work 3 Work process and procedures 4 Rites and rituals 5 Belief and expectations of members 6 The core values 7 Leadership and management culture 8 Communication, behavior Average Modifying, building new inappropriate spiritual values Promoting appropriate spiritual values GPA SD GPA SD 3,07 3,03 3,03 3,24 2,90 2,97 3,21 2,89 3,04 0,85 0,97 1,03 0,78 0,98 0,97 0,80 1,19 0,95 3,70 3,48 3,42 3,34 3,59 3,72 3,64 3,75 3,58 0,99 1,08 1,06 1,14 1,01 0,93 0,85 0,85 0,98 Through summarizing the survey results, most of the research objects believe that the National Academy of Public Administration has made efforts to edit and build new spiritual values including: mission, vision, work process & proceduces, rites, rituals, core values the revision and construction of these spiritual values are evaluated to be appropriate with the common objectives of the Academy in the current period (GPA = 3.04; SD = 0.95) In the 8 studied spiritual values, the surveyed objects appreciated the editing and building new values such as: Leadership and management culture; Rites and rituals; Mission, vision (GPA from 3.07 to 3.24) However, the research results also show that the spiritual value of "Belief and expectation of members" has the lowest GPA compared to the 8 studied values (GPA = 2.90; SD - 0.98) Thus, it can 14 be said that the timely revision and newly building of spiritual values to be more suitable to the development of the Academy in the new period is highly appreciated, but the belief and expectation issues of officials, lecturers and trainees, students for the Academy is not high, but building trust for officials, lecturers, trainees and students is an extremely important task for the development of the Academy This is an issue that needs to be built in the future 3.5 Current situation of management of school culture building at the National Academy of Public Administration 3.5.1 Current situation of planning school culture building at the Academy Table 3.5: Level of implementing planning for school culture building Currency: % Rate % Poor Relativ Averag Good ely e poor Planning activities Very good GPA SD Analyzing and assessing the current situation of school culture building 21,7 32,6 31,4 14,3 0 2,382 0,980 activities at the Academy Determining the goal of school 21,7 21,7 42,3 14,3 0 2,491 0,987 culture building at the Academy Determining the contents to be included in the school culture 21,7 21,7 42,3 14,3 0 2,491 0,987 building at the Academy Identifying specific activities to be conducted to build school culture at 21,7 21,7 41,1 15,4 0 2,502 0,999 the Academy Identifying the specific resources needed to build the school culture at 21,7 21,7 42,3 14,3 0 2,491 0,987 the Academy Determining measures to build school 21,7 21,7 42,3 14,3 0 2,491 0,987 culture at the Academy Average 2,462 0,948 The survey results show that the activity of planning the management of school culture building at the Academy has achieved the average level of "normal" (GPA = 2.46; SD = 0.94; normal level ) Considering 7 contents in planning the management of school culture building at the Academy, the content is underestimated compared to other contents in the above evaluation table as "Analyzing and assessing the current situation of school culture building activities at the Academy”(GPA = 2.38; SD = 0.98; normal level, 3/7); this result shows that the quality of the school culture building planning has not met the requirements because the stage of analyzing the situation of school culture building has not been properly concerned In theory, this is very important, if this period is not properly concerned, it will greatly affect the science and feasibility of the school culture building plan 3.5.2 Current situation of organization and implementation of building school culture at National Academy of Public Administration Table 3.6: Evaluation of officials and lecturers on organization and implementation of school culture building Rate % Poor Relatively Average Good poor Identifying units, departments and individuals in the Academy to participate in building school culture 33,7 20,6 Very GPA SD 2,160 0,945 good 41,7 4,0 0 15 Assigning specific tasks of units, departments and individuals in the Academy to participate in building school culture Organizing training and professional training for building school culture for units and individual departments in the Academy Establishing a coordination mechanism between the departments involved in managing school culture building at the Academy 33,7 10,9 29,7 25,7 0 2,474 1,202 12,0 42,3 31,4 14,3 0 2,480 0,883 33,7 10,9 29,7 25,7 0 2,474 1,202 2,397 1,023 Average The survey results show that most of the researched objects believe that the organization and management of school culture building at the Academy are at the average level of "average" (GPA = 2, 39; SD = 1.02; average level This result shows that the work of organizing and implementing the management of building school culture at the Academy only stops at the level of temporary acceptance In which, the lowest rated management activity in the above evaluation table is "Determining the units, departments and individuals in the Academy to participate in building school culture" (GPA = 2.16; SD = 0.94, the level is quite low) As such, although the Management Board has organized and implemented programs and plans throughout the Academy, in fact, the implementation of the implementation of school culture building at the units, the department is not really effective and specific 3.5.3 The current situation of directing the building of school culture at the National Academy of Public Administration Table 3.7: Evaluation of officials and lecturers on the direction of building school culture at academies Rate (%) Poor Relatively AverageGood Very GPA Activities SD of 33,7 poor 9,7 Making decisions on activities of building material and spiritual culture at the Academy Encouraging officials and lecturers to participate in building material and spiritual culture at the Academy Organizing appropriate forms of activities to build material and spiritual culture at the Academy Organizing the implementation of contents of building material and spiritual culture at the Academy Encouraging the members to implement the content of building material and spiritual culture at the Academy Adjusting the plan of building material and spiritual culture at the Academy Summarizing the implementation of the plan for building material and spiritual culture at the Academy Average 26,8 21,7 47,1 4,5 0 2,293 0,914 24,0 19,4 30,9 25,7 0 2,582 1,115 33,7 9,7 42,3 14,3 0 2,371 1,095 12,0 31,4 42,3 14,3 0 2,588 0,878 12,0 31,4 30,9 25,7 0 2,702 0,984 12,0 31,4 32,6 24,0 0 2,685 0,969 12,0 31,4 21,1 35,4 0 2,800 1,055 Determining the orientation, objectives and activities 30,9 25,7 good 0 2,485 1,202 building material and spiritual culture at the Academy 2,585 1,005 The results show that the direction of building school culture achieved average score at the "good" level (GPA = 2.58; SD = 1.00; normal level) This result shows that the Academy's leadership has directed the building of school culture at academies Considering 7 contents on the direction of building school culture at the Academy in the above table, the content is more appreciated by officials and lecturers than 16 the remaining contents is "Summarizing the implementation of the plan for building material and spiritual culture at the Academy "(GPA = 2.80; SD = 1.05; normal level, 1/7), while the content “Making decisions on activities of building material and spiritual culture at the Academy ”(GPA = 2.29; SD = 0.91; normal level) This result reflects the fact that the management of school building culture at the Academy also reveals certain shortcomings and difficulties, especially the decision-making stage Survey results and cognitiveinterviews also give similar comments In fact, the Academy in the past 10 years with big changes in the agency and organizational structure (from 2007 to 2017) and the continuous change of personnel in the position of the head of the Academy or the head of the position holds the same position has led to the direction of implementing the school culture building at the Academy met many difficulties 3.5.4 Current situation of testing and evaluating the construction and implementation of school culture at the National Academy of Public Administration Table 3.8: Evaluation of officials and lecturers on the inspection and evaluation of the building and implementation of school culture Currency: % Poor Determining criteria for evaluating the physical and spiritual cultural building of the Academy Examining the implementation of building contents to build the material and spiritual culture of the Academy Examining the coordination between sub-academies, faculties, departments and units in building the material and spiritual culture of the Academy Detecting errors and promptly adjusting the material and spiritual culture building plans of the Academy Handling the results of errors in the building and implementation of the cultural and spiritual culture of the Academy Using the test results to evaluate the building and implementation of school culture in the annual emulation evaluation of officials, lecturers and staff Rate % Relatively Average poor Good Very good GPA SD 12,0 32,6 31,4 24,0 0 2,673 0,972 12,0 42,3 21,7 24,0 0 2,577 ,984 12,0 32,6 41,1 14,3 0 2,577 0,879 12,0 42,3 31,4 14,3 0 2,480 0,883 21,7 32,6 31,4 14,3 0 2,382 0,980 21,7 32,6 31,4 14,3 0 2,382 0,980 2,512 0,919 Average Overall assessment of the inspection and evaluation of school culture building at the Academy, most of the officials and lecturers believe that this work achieved the average score at the "good" level (GPA = 2, 51; SD = 0, 91; normal level) Considering 6 contents in the table, the content is more appreciated by officials and lecturers as "Determining criteria for evaluating the physical and spiritual cultural building of the Academy" (GPA = 2, 67; SD = 0, 67; normal level) The underestimated criterion in the 6 contents of the above evaluation table is "Using the test results to evaluate the building and implementation of school culture in the annual emulation evaluation of officials, lecturers and staff” (GPA = 2, 38; SD = 0, 98; normal level) This is what the dissertation needs to make recommendations for the National Academy of Public Administration because if the criteria for implementing the school 17 culture in the evaluation of emulation will be a breakthrough in managing school culture building at National Academy of Public Administration 3.6 Current situation of factors affecting the management of cultural building of National Academy of Public Administration: Summary of survey data and cognitive interviews show that all the studied factors had an impact on the management of school culture building at the National Academy of Public Administration; in objective factors, institutional, policy mechanisms and facilities factors are the most powerful and profound influences; in the subjective factors, the factor of management leadership is the most important factor, because they are the ones who have the role of shaping the school culture development of the National Academy of Public Administration Chapter 4 SOLUTIONS OF COMPLETING THE MANAGEMENT OF BUILDING SCHOOL CUTURE IN NATIONAL ACADEMY OF PUBLIC ADMINISTRATION 4.1 Guidelines and principles of building school cuture at the National Academy of Public Administration 4.1.1 Guidelines of building school cuture at the National Academy of Public Administration 4.1.1.1 Building school cuture at the National Academy of Public Administration comes from the Party’s views and the State's policies on culture and education, training a The Party’s views on cutural building and development b The State's policies on innovating education and position of National Academy of Public Administration 4.1.1.2 The management of building school cuture at the National Academy of Public Administration meets the requirements of education development and cutural development 4.1.1.3 The management of building school cuture at the National Academy of Public Administration is suitable for building an advanced Vietnamese culture imbued with national identity 4.1.2 Principles for proposing solutions Including 3 principles: ensuring purpose; ensuring scientific; ensuring practicality - feasible 4.2 Solutions of completing the management of building school cuture at the National Academy of Public Administration Solution 1: Continuing to improve the process, working procedures, rules and regulations of National Academy of Public Administration 1.1 The purpose of the solution Completing the process, working procedures and internal rules and regulations of the Academy are the core solutions to building the school culture in the National Administration Academy, creating the effectiveness of the Academy 1.2 The content of the solution The Academy needs to revise unreasonable, inappropriate processes, procedures, rules, regulations; renovate and supplement inappropriate processes, procedures, rules, regulations to facilitate the management, teaching and learning activities of the Academy 1.3 Progress and condition of implementing the solution The President of the Academy, coordinating with President Board and the Party Committee of the Academy has a meeting to agree on guidelines and ways to revise unreasonable, inappropriate processes, procedures, rules, regulations; renovate and supplement inappropriate processes, procedures, rules, regulations to facilitate the management, teaching and learning activities of the Academy Solution 2: Improving planning efficiency on building the school culture in the National Administration Academy 2.1 The purpose of the solution: Revising and planning to ensure scientific and feasible to improve the effectiveness of this work on building school culture in the Academy 2.2 The content of the solution: Planning on building school culture in the Academy is shown through planning on building of material and spiritual values of the Academy 18 - Planning on building of material values of the Academy is shown through removing or correcting of material values that is not consistent with the current Academy's culture; Implementing and developing material values that is consistent with the Academy's culture in the new context - Planning on building of spiritual values of the Academy is shown through removing or correcting of spiritual values that is not consistent with the current Academy's culture; Implementing and developing spiritual values that is consistent with the Academy's culture in the new context 2.3 Progress and condition of implementing the solution: The President of the Academy directs institutes, faculties, departments, divisions and parts in the Academy: - Review material values of the Academy to see which factors are not longer consistent to be removed or corrected to fit the current school culture’srequirements - Review spiritual values, including the core values of the Academy, work ethic, behavior of members of the Academy to see which aspects and expressions are not longer consistent to be removed or corrected; identify to build new spiritual values that fit the current school culture’srequirements Solution 3: Building criterias of school cuture at the National Academy of Public Administration 3.1 The purpose of the solution: Building some basic criterias of material and spiritual values of school culture as a basis for building school culture in the Academy 3.2 The content of the solution: Building criterias of material and spiritual values at the National Academy of Public Administration that includes material values (10 criterias) and spiritual values (8 criterias), with a total of 18 indicators to determine criterias of the school culture building of the Academy 3.3 Progress and implementing of the solution: The leaders of the Academy have to rely on common standards to deploy specific activities These are activities of propagating the standards of building school cuture, disseminating these cultural standards to departments and faculties so that officials, lecturers, students know and implement It is also possible to propagate through slogans, posters or through the contents of the subjects, training sessions, fostering office culture, behavior rules of the members in the Academy The deployment must be followed a strict, serious and highly effective sequence The implementation must be associated with regular inspection, evaluation, review and experience Solution 4: Organizing regularly to create connections, active interaction between officials, lecturers, students in the Academy 4.1 The purpose of the solution: to increase understanding and sympathy among members of the Academy 4.2 The content of the solution: The leaders of the Academy direct the enhancement of creating connections, active interaction between officials, lecturers, students, thereby improving the learning and research effectiveness of students, improving the working efficiency of lecturers, officers in the Academy 4.3 Progress and condition of implementing the solution: The leaders of the Academy cooperate with departments and the Party Committee of the Academy to thoroughly grasp the task of building teamwork spirit in the Academy; Organize more common activities for officials, lecturers, civil servants, employees in the Academy to know each other better, sympathize and share with each other such as: exchange activities, extracurricular learning, arts and sports activities to enhance the understanding between teachers and students Since then, it creates a spirit of mutual support between officials, lecturers and students Solution 5: Reducing training theory, enhancing practice, training skills for students to meet actual requirements 5.1 The purpose of the solution The activities of training and retraining in the Academy aim at forming basic skills, forming attitudes and behaviors of students in accordance with new requirements of careers 5.2 The content of the solution: To strengthen practical lessons; To organize extracurricular activities, practical visits 19 5.3 Progress and condition of implementing the solution: The leaders of the Academy organize the implementation of the policy to strengthen practical lessons for students at faculties and check regularly and urge the leaders of faculties to implement seriously Solution 6: Strengthening facilities, applying information technology to serve training and retraining activities under the modern method of the Academy 6.1 The purpose of the solution: To improve the quality of teaching and learning, researching of officials, lecturers and students 6.2 The content of the solution: - Firstly, investing to renovating and upgrading of working offices, lecture halls, dormitories, midday rooms, lecturers' offices, cultural, entertaiment and sports areas of officials, lecturers and students - Secondly, buying new facilities and equipment for training and retraining at the period of industrial revolution 4.0 such as high-speed computers, projectors, teaching aids, stationery, etc equipment of online training room to train and retrain online, etc - Thirdly, liquidating poor quality teaching tools and equipment that is no longer guaranteed for training activities in the Academy 6.3 Progress and condition of implementing the solution: The leaders of the Academy base on the allocated funds to direct the relevant functional departments that develop plans and supplement facilities, material and equipment for training and retraining activities in the Academy; Besides, directing offices and faculties to closely monitor the use of teaching equipment and utensils to serve the training effectively and economically, building a sense of preserving and protecting equipment and facilities 4.3 Test for necessity and feasibility of solutions 4.3.1 Aim of the test: The dissertation has proposed 6 solutions on management of building school culture at the National Academy of Public Administration based on the results of theoretical and practical research In order to assess the quality and practicality of the proposed solutions, we conducted a test on the necessity and feasibility of these solutions On the other hand, from the result of this test, we will consider the most feasible solutions to put into practice 4.3.2 Contents and method of the test - Test content: Testing the necessity and feasibility of 6 solutions on management of building school culture at the National Academy of Public Administration through evaluation of cadres and lecturers - Test methods 1) Survey questionaires - Aim: Asking for opinions on the current situation of the necessary and feasible level of solutions on management of building school culture at the Academy through evaluation of managers and lecturers - Content: Designing a questionnaire, including questions on exploring the evaluation of officials and lecturers on the necessary and feasible level of 6 solutions on management of building school culture at the Academy through evaluation of cadres and lecturers - Survey tools: Survey forms for cadres and lecturers (Appendix 4) - Scale of evaluation: Designing scales to assess the necessity and feasibility of proposed solutions according to 5 levels, as follows: There are 5 options for each clause for choosing from "pretty unnecessary; pretty infeasible" to "pretty necessary and pretty feasible" For each clause, the customer is only allowed to choose one of those five options The highest average score is 5 and the lowest is 1 The higher the average score, the higher the level of necessity and feasibility 2) Cognitive interviewing - Aim: Collecting, supplementing and clarifying the information obtained from a large-scale survey to better understand the current situation of the necessity and feasibility of the solutions on management of building school culture at the National Academy of Public Administration proposed by the dissertation - Content: Including personal information, clarifying the actual situation of the necessity and feasibility of the management of building school culture at the National Academy of Public Administration - Research tools: Outline of cognitive interviewing (Appendix 5) - Evaluation method: Collected information will be processed by Qualitative Methods 20 4.3.3 Pilot Test For exploring the status of the necessity and feasibility of the 6 proposed solutions, we conducted research on 80 managers and lecturers 4.3.4 Test result 4.3.4.1 Test result of the necessity of the solutions on management of building school culture at the National Academy of Public Administration (Table 4.1 – Appendix 28) The analysis of the data summarized in the above table shows that all of 6 solutions are considered necessary and very necessary (the percentage of respondents rated the necessary and very necessary level is at least 70.0%) The result of this study confirms that 6 solutions proposed by the dissertation is necessary to well manage the management of building school culture at the National Academy of Public Administration 4.3.4.2 Test result of the feasibility of the solutions on management of building school culture at the National Academy of Public Administration (Table 4.2 – Appendix 28) Among these 6 proposed solutions, "Building school culture criteria at National Academy of Public Administration" got 94.0% of respondents who rated this solution feasible and it is only this solution that none of the respondents think that it is infeasible 4.4 Experimenting a solution on management of building school culture at the National Academy of Public Administration We chose the “Improving the efficiency of planning to build school culture at the National Academy of Public Administration” among 6 solutions proposed by the dissertation to experiment because this is the initial activity for the process of management of building school culture at the Academy 4.4.1 Aim of the experiment The aim of experiment is to verify the feasibility of the solution “Improving the efficiency of planning to build school culture at the National Academy of Public Administration” 4.4.2 Hypodissertation of the experiment The effectiveness of planning to build school culture at the National Academy of Public Administration can be increased when integrating and covering all necessary contents of building school culture to put into the plan 4.4.3 Experiment Location and Pilot 4.4.3.1 Location for experiment The area selected for experimenting the solution is the Faculty of Administrative Technology and Document - National Academy of Public Administration in Hanoi 4.4.3.2 Pilot Experiment The dissertation is experimented on leaders, managers, lecturers and cadres of the Faculty of Administrative Technology and Document Details on experimental subjects: The experiment was conducted on 37 cadres and lecturers of the Faculty of Administrative Technology and Document Of which 90% are female, 10% are male cadres and lecturers; 7 Doctors (accounting for 21% of lecturers), and 23 Masters (accounting for 79%); Of which: 02 leaders of Faculty (0.6%); 06 Department leaders (1.8%) 4.4.4 Time for experiment - The experiment is conducted: from the October of 2017 to the May of 2018 - Evaluation of experiment results: From the April to the May of 2018 4.4.5 Evaluation scale Evaluating the change in level of planning to build school culture at the National Academy of Public Administration, especially that level of aspects which are assessed through 06 indicators (recorded in the experimental table) Evaluating the change of plan: "Improving the efficiency of planning to build school culture at the National Academy of Public Administration" at the Faculty of Administrative Technology and Document in the experimental method through 5 levels of expression: not good, fair, good, very good and excellent as the level of 1 to 5 4.4.6 Testing stages 4.4.6.1 Preparation 4.4.6.2 Experiment 4.4.6.3 Post-experiment measure 21 4.4.7 Experiment results 4.5.7.1 Pre-experiment results The results of measuring the status of “Improving the efficiency of planning to build school culture at the National Academy of Public Administration” at the Faculty of Administrative Technology and Document are shown as below: Unit: Score 3 2.59 2.5 2.54 2.51 2.27 2.41 2.19 2 1.5 1 0.88 0.89 0.84 0.91 0.87 0.83 0.5 0 Analysing and evaluating the status of building the school culture in Faculty of Administrative Technology and Document Determining the Determining Determining Determining Determining aim of building necessary specific specific sources methods to build the school contents of activities to to build the the school culture at the building the build the school school culture at culture at the Faculty of school culture at culture at the the Faculty of Faculty of Administrative the Faculty of Faculty of Administrative Administrative Technology and Administrative Administrative Technology and Technology and Document Technology and Technology and Document Document Document Document Average score Table 4.1: The level of conducting the plan: “Improving the efficiency of planning to build school culture at the National Academy of Public Administration” at the Faculty of Administrative Technology and Document (Pre-experiment) (Source: The author’s survey) Comment: The table 4.1 shown that the differences among 5 criterias of Pre-experimenting of solution “Improving the efficiency of planning to build school culture at the National Academy of Public Administration” at the Faculty of Administrative Technology and Document are quite clear The average score of each criterias here is from 2.19 to 2.59 (Appendix 33,34) 4.4.7.2 Post-experiment results Unit: Score 4.5 4.11 4.05 4.14 4.14 4.11 4 3.5 3.89 3 2.5 2 1.5 1 0.9 0.6 0.74 Analysing and evaluating the status of building the school culture in Faculty of Administrative Technology and Document Determining the aim of building the school culture at the Faculty of Administrative Technology and Document Determining necessary contents of building the school culture at the Faculty of Administrative Technology and Document 0.87 0.72 0.88 0.5 0 Determining Determining Determining specific activities specific sources methods to build to build the to build the the school school culture at school culture at culture at the the Faculty of the Faculty of Faculty of Administrative Administrative Administrative Technology and Technology and Technology and Document Document Document Average score Table 4.2: The level of conducting the plan: “Improving the efficiency of planning to build school culture at the National Academy of Public Administration” at the Faculty of Administrative Technology and Document (Post-experiment) 22 Comment: The table 4.2 shown that the differences among 5 criterias of Post-experimenting of solution Improving the efficiency of planning to build school culture at the National Academy of Public Administration” at the Faculty of Administrative Technology and Document are quite clear The most obvious difference appears in “Determining specific activities to build the school culture at the Faculty of Administrative Technology and Document” which average score is 4.14 Of which the good one is 13.5% and the fair one is 86.5% (Appendix 33,34) 4.5.7.4 Experiment conclusion The "Improving the efficiency of planning to build school culture at the National Academy of Public Administration” at the Faculty of Administrative Technology and Document shows that the planning have changed significantly before and after applicating the method Overall, all the contents of the planning shows that 6/6 criterias accounted for 100% of the contents of planning Pre-experiment are not in fair and good level; After experimenting 100% of that contents is rated as fair and good, the most obvious change is the content: "Determining specific activities to build the school culture at the Faculty of Administrative Technology and Document" with average score of 4.14, accounting for 13.5% good and 86.5,% fair; Content: "Determining necessary contents of building the school culture at the Faculty of Administrative Technology and Document" with the average score is 14.4%, 16.2% is good and 81.1% is fair In concluding, experiment has achieved positive results The post-experimental indexes are higher than those of pre-experiment This demonstrates that the proposed solution is appropriate and meeting the purposes and requirements of management of building school culture at the National Academy of Public Administration CONCLUSION AND RECOMMENDATION 1 Conclusion 1.1 With its functions, culture plays a great educational role for all members of the school Therefore, it is an urgent issue on management of building the school culture in Academies, including the National Academy of Public Administration in Vietnam Especially, the Government of Vietnam is strongly directing the administrative reforms to meet the increasing demands of public administrative services for organizations and citizens Managing of building school culture at the National Academy of Public Administration is a practical step to improve the quality of Vietnamese cadres in the context of administrative reform and international integration 1.2 By approaching the organizational culture and functions of management to study the management of building the school culture in the Academy, the author has achieved the initial goal which is: building a theoretical basis on culture in higher institution including material and spiritual cultural values Thank to that the author could decide a set of tools for surveying and analyzing the actual state of the school culture and management of building school culture in National Academy of Public Administration Survey datas show that the current cultural and spiritual values of the National Academy of Public Administration are at a fair level, match with the current conditions of the Academy However, in this trend of education and training innovation and public administrative reforms in the context of international integration, those school cultural values still have shortcomings that need to be reformed The dissertation has also identified and assessed the affecting level of factors to the management of building school culture to survey and assess the impact of these factors on management of building school culture at the National Academy of Public Administration, including the important role of institutions, mechanisms, policies, facilities and people who are the Academy Leaders On that base, the dissertation has proposed 06 solutions on management of building the school culture at the National Academy of Public Administration, including: Continuing to improve the process, rules and regulations of National Academy of Public Administration; Improving the efficiency of planning to build school culture at the Academy; Developing criterias for school culture at the National Academy of Public Administration; Regularly organizing the connections and positive interaction between cadres, lecturers and students in the Academy; Directing for reduction of 23 theoretical training, enhancement of practicing and training skills for students to meet practical requirements; Providing facilities, applying information technology to serve training and retraining under the modern method of the Academy In order to bring these solutions into practice, the author of the dissertation has conducted the test of the necessity and feasibility of the proposed solutions The test results show that it is necessary and feasible for all 06 management solutions which are surveyed and interviewed by customers to apply to the management of building school culture at the National Administration Academy, especially the solution "Building school culture criterias at the National Academy of Public Administration" 1.3 The dissertation is also experimented with the solution: "Improving the efficiency of planning to build school culture at the National Academy of Public Administration" applied at the Faculty of Administrative Technology and Document Experiment results confirm the effectiveness of the feasible solution proposed by the author has improved the quality of planning school culture for members of the Faculty and can be expanded to apply throughout the Academy to strengthen the management of building school culture at the National Academy of Public Administration in the context of international integration and in the requirement of administrative reform to supporting for buidling the Government of tectonics, integrity and practice 2 Recommendation The author of the dissertation proposes some recommendations as below so that the expected results of management solutions to build cultural schools of the National Academy of Public Administration can be achieved 2.1 For the Government The Prime Minister's Decision No 05/2018 / QD-TTg is an important milestone in the nearly 60year history of the Academy's development The National Academy of Public Administration was further affirmed as a special-class public service unit, directly under the Ministry of Home Affairs It is an affirmation of objectivity about position, role as well as recognition and appreciation of the contribution of the Academy to the training and retraining of cadres, civil servants and officials in particular, providing administrative human resources for society in general This decision creates a legal basis for the Academy to continue to implement functions and tasks of training, retraining, scientific research, developing development strategies for the following years, ensuring to build the Academy to be an international and regional level center in fostering management capacity and public morality for cadres, officials and employees, training high-quality human resources on public management, research administrative sciences and policies to build an administration of tectonics, integrity and service Therefore, the Government should have a special mechanism for the Academy, increase investment in human resources and modern facilities and techniques for the National Academy of Public Administration to develop and contribute more to the training and retraining of cadres, civil servants and officials for the national and regional civil service 2.2 For the Ministry of Education and Training The Ministry of Education and Training should complete the Scheme on Building schools behavior culture and submit it to the Prime Minister for approval; direct the amendments and supplements to the contents of teachers' morality, put the code of behavior into working regulations, promote democracy in schools so that the Academy has a basis to build the school culture of itself Coordinating with ministries, branches and the Central Committee of Ho Chi Minh Communist Youth Union in educating lifestyle ethics for the younger generation, especially the education of students to exploit and use the internet and social networks effectively Strengthening the management and improvement of teachers morality, handling the situation of teachers violating teachers morality Strengthening inspection, checking and discipline of schools; strictly punishing teachers, lecturers and staffs who violate teachers' morality Coordinating with press and communication agencies to build specialized sites and sections on school education and culture 2.3 For the Interior Ministry 24 To the extent of its authority, the Ministry of Home Affairs should pay attention to further support to the Academy on mechanisms and policies, help the Academy to promote its tradition to contribute more effectively to activities of training and retraining officials, public servants and employees for the civil service 2.4 For National Academy of Public Administration In order to create the stability and sustainable development of the Academy in the future, the Academy Leaders should determine a vision of 10 years, 20 years and beyond in the future for the National Academy of Public Administration The Leaders need to find a satisfactory answer to the question "What will the future of the Academy look like?" The development of the Academy and the future of the Academy depends on the excellence answer to that question In the coming period, the Academy should continue to assert its role as a national center for training and retraining of core human resources and intermediate and advanced managements in the state administrative system, who has proficiency, public morality and in-depth knowledge of administrative science; leadership and management science; train high quality human resources for the public sector and social needs; scientific research, public policy advice and transfer of knowledge on administrative science, leadership science and regional level ASEAN management, meet the requirements of building a Government of tectonics, integrity and practice, serve the people in this industrial revolution 4.0 and international integration period, contribute to the development of the country Currently, the National Academy of Public Administration is continuing to improve the regulation of office culture We hope that the Academy will integrate the proposed criterias of the school culture in the dissertation's solutions into the revising contents of this Regulation Accordingly, it is important that the planning of implementing, inspecting and evaluating the implementation of the Academy's office regulations must be carried out regularly and continuously The results of testing and evaluating should be included in the annual emulation and reward criteria of the Academy ... follows: There are options for each clause for choosing from "pretty unnecessary; pretty infeasible" to "pretty necessary and pretty feasible" For each clause, the customer is only allowed to choose... Culture is all material and spiritual values created by human and transmitted through generations, ruling thoughts, attitudes and actions of individuals in the community - Organizational culture:... retraining of public officials and employees for the public sector According to the Decision No 163/QD-TTg dated January 25, 2016 of the Prime Minister approving the project of training cadres, civil