200 LÁ THƯ MẪU TIẾNG ANH TRONG KINH DOANH PART 2

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200 THƯ MẪU TRONG KINH DOANH PART Apology and Request for Extension of Time to Deliver Goods Dear This is to acknowledge that we are in receipt of your notice whereby you informed us that the goods shipped to you on (date) did not conform to our agreement dated (date) We regret this unintentional mistake on our part, the reasons for which were (explanation) While we recognize that the time for performing under this agreement has expired, we are requesting that you extend the time to (date) in order that we may cure the defect by replacing the shipment with goods that conform to our agreement Please accept our apology for this inconvenience We will be looking forward to your response 32 \ Apology and Tender of Compensation Dear Thank you for your letter of (date) in which you informed us that (product) you purchased was (nature of problem) We are sorry that you experienced this problem and are enclosing (nature of compensation) While we make every attempt to ensure that our products are (address complaint), this unfortunate incident can occasionally occur We are very appreciative that you have taken the time to bring this to our attention and would like to thank you for purchasing our products 33 Apology for Accounting Errors and Past Due Notices Dear You deserve an explanation for what went wrong in our accounting department, and I hope that this letter will serve to resolve our recent difficulties I know that you can appreciate the fact that it has taken some time to find out exactly what occurred, and, therefore, please accept our apologies for the delay in this response Apparently, your payment was received in a timely fashion, but it was credited to an account which bears a similar name to yours Therefore, we commenced sending you our standard notices requesting payment, in keeping with our routine policy Even after the posting error was rectified, our accounting department failed to notify our credit department, which is why you continued to receive our correspondence demanding payment I know how exasperating this has been for you and I am deeply sorry that it has taken so long to straighten out this problem While there is a procedure within our firm to preclude this type of error from occurring, we are reinforcing this procedure You have been a valued customer of ours for a long time and we appreciate your affording us the opportunity to serve you You may rest assured that this problem will not surface again 34 Apology for Delay of Refund Dear After reading your letter of (date) , I can thoroughly understand why you are running out of patience While it would be easy to place the blame on our computer, this poor fellow has received enough abuse since joining our firm After all, he only follows the orders that are given to him Therefore, please accept my apology for the delay in refunding your money for (basis of adjustment) Our bookkeeping department has been instructed to issue a check to you at once, which you should be receiving within a few days I am grateful that your letter was brought to my attention and I appreciate your perseverance in settling this matter Once again, I am very sorry for the inconvenience this has caused you 35 Apology for Delayed Response & Request for Meeting Gentlemen: This is to inform you that we are unable to make delivery on the above referenced purchase order on the date indicated We should have our merchandise ready to ship within 10 days of the original delivery date and we hope that you can hold off until that time We did want to inform you of this delay as soon we were advised in order to give you as much time as possible to make alternate arrangements, if necessary We can assure you, however, that if your order remains in force we will expedite delivery to you as soon as we have received the merchandise Please accept our apology for this delay and thank you for your understanding Apology for Not Crediting Payment Dear Thank you for your assistance in helping us to locate your payment of (date) which had not been credited to your account Please accept our apology for this error and for the overdue notices we sent to you We appreciate your patronage and are sorry for the inconvenience caused by this error 37 Apology for Not Crediting Payment from Prompt Payer Dear Thank you for your letter and the photocopy of your check, which showed that your account had been paid in full While we are very sorry for the inconvenience this has caused you, the enclosure of your check enabled us to go through our records and pinpoint how this error occurred Please accept our apology for the letters we wrote under the assumption that this bill had not been paid I know this insistence on our part must have been extremely frustrating for you, especially in light of the fact that you have always been a valued customer of ours and have paid your bills promptly Thank you for your patience and please be assured that we will everything in our power to ensure that this type of error does not occur in the future Apology for Overshipment Dear Please accept our apology for having shipped merchandise in excess of your purchase order We have made an adjustment in your account to reflect this error and have arranged for (delivery service) to pick up the excess merchandise on (date) We are sorry for the inconvenience this has caused you and are most appreciative of your cooperation and understanding in this matter Thank you for your recent order 39 Apology for Poor Service Rating on Customer Questionnaire Dear Thank you for taking the time to fill out our questionnaire during your stay with us We appreciate hearing from our customers, as their comments are vital for us to continue improving our accommodations The problems that you mentioned have been brought to the attention of our housekeeping department While the lack of service you experienced is unusual and not the standard of our motel, there is no excuse for a lackadaisical attitude on the part of any of our employees We are sorry for the inconvenience and annoyance this incident caused Thank you again for your comments We hope that you will give us another chance to serve you Apology to Customer for Accounting Error Dear Thank you for your recent correspondence regarding your account number We were able to track down the error and have credited your account accordingly A report to this effect has also been sent to our credit reporting company As of this date, your account balance is $ _ You are a valued customer and we apologize for any inconvenience this mix-up may have caused If we may be of further assistance please contact this office at your convenience 41 Apology to Receiver of NSF Check Dear When I received your letter of (date) with my check attached marked "insufficient funds", I called my bank immediately The gentleman I spoke with, (name) , discovered that the bank had failed to credit my account with a substantial deposit I had made several days prior The bank has assured me that they will be sending you a formal letter of apology for their error Attached is my check in the amount of $ to replace the dishonored one you have returned Application for License APPLICATION FOR LICENSE I, (name of applicant), hereby apply for a license to display the trademark of (association), "(trademark) " at my place of business located at (address) , in the City of , State of That this application is in accordance with the regulations of the (trade association) I am cognizant of the regulations of (trade association) that govern the display of said trademark and the manner of conducting business, and I agree to abide by such regulations at all times Dated: _ (Signature) 43 Appointment for Employment Interview and Testing Dear Thank you for your recent application for employment with ( Name of Company ) An interview has been scheduled for you on Monday, June 7, 1986, at 10:00, with Mr Phil Menot, Head of Personnel Mr Menot's office is located on the 10th floor, Room 1009 A test will be administered to you immediately following your interview, which will take approximately one hour If you are unable to keep this appointment or if you have any questions, please call me at (813) 555-4000 44 Appointment for Testing Dear We have reviewed your qualifications and would like you to take our Employment Tests Please be in our office at (time) , on (date) If you are unable to keep this appointment, please telephone me at (telephone) 45 Assignment ASSIGNMENT THIS ASSIGNMENT made this day of , 19 _, by and between _("Assignor"), and _ _("Assignee"): WITNESSETH, that for valuable consideration in hand paid by the Assignee to the Assignor, receipt of which is hereby acknowledged, the Assignor hereby assigns and transfers to the Assignee all of his right, title and interest in and to all (description) set forth in _ of that certain _Agreement Provided, however, no warranties of any kind whatsoever are made incident to this Assignment IN WITNESS WHEREOF, the Assignor has executed this Assignment on the day and year first above written Signed, sealed and delivered in the presence of: Assignment of Trademark ASSIGNMENT OF TRADEMARK This agreement entered this (day) of (month), (year) between (name of assignor) , of (address), City of (city) State of (state) , herein referred to as "Assignor", and (name of assignee) of (address), City of (city), State of (state) , herein referred to as "Assignee" That Assignor has adopted and is using a mark registered in the United States Patent Office, Registration No (number), dated (date) and Assignee is desirous of acquiring such mark and the registration thereof That for good and valuable consideration, the receipt of which is hereby acknowledged, Assignor does hereby assign to Assignee all rights, title and interest in and to said mark, the goodwill of the business symbolized by said mark, along with the registration thereof, the number of which is contained herein Date (Signature) (Acknowledgment) 80 ASSIGNMENT OF TRADEMARK The undersigned _, of _ (Company), being the lawful owner of a certain trademark registered in the United States Patent Office under registration number _, dated _, 19_ (Trademark), for good consideration does hereby sell, transfer and convey all right, title and interest in said trademark and convey all right, title and interest in said trademark and good will attaching thereto, unto _ (Buyer) Signed under seal this _ day of _, 19_ By: _ State of _ County of _ Date: _ Then personally appeared _ who acknowledged the foregoing, before me (Notary Seal) _ Notary Public 81 Authorization AUTHORIZATION TO: Re: Loan # or Savings Account # , I hereby authorize release to _, credit information for my pending credit application on a real estate transaction Signature Loan Opened Monthly Payments _ High Credit Current Balance Paying Record Savings Account: Date Opened Present Balance _ The above is furnished to you in strictest confidence to your request Date: _ _ By By _ 82 Authorization to Direct Bill for Corporate Guest Dear (name of guest) is an honored guest of our corporation, and during his stay at your hotel, you are hereby authorized to forward all bills for his stay there to our accounting office They have been preauthorized to immediately approve and pay any invoices from your hotel We have placed a credit limit on the account of (amount) Should this account exceed this amount, please contact this office for approval in advance of any additional charges Thank you in advance for your special consideration of this individual and his needs We hope to make his visit to our company and our city most enjoyable and memorable If I may be of any assistance in this matter, please contact my office as necessary 83 Bid for the Purchase of Real Property (Probate) BID FOR THE PURCHASE OF REAL PROPERTY (Probate) To As of Estate of Deceased The undersigned hereby offers $ _for the purchase of the property generally known as _and described as: (description) on the following terms: $ deposit _ (terms for paying balance) _ Rents, taxes, insurance expenses of operation and maintenance to be prorated as of close of escrow; seller to furnish title policy Enclosed is cashier's check # on (location) Branch of _(bank) for $ representing 10% of my offer as a deposit I understand this bid, if accepted, is subject to confirmation by the Superior Court (This offer is contingent on your accepting it by (date) and obtaining the earliest possible date for the court hearing If you not accept this offer on or before said date, you are instructed to return the deposit immediately thereafter) Deposit is to be returned in event sale is not confirmed by court Upon confirmation of sale, title shall be conveyed by grant deed (or warranty deed) to (names of parties) (description of manner in which title will be held) (This offer is subject to a real estate commission of % to be paid by the estate to (name of broker), address , License # ) DATED: _(Signature) Address _ Phone ACCEPTANCE Receipt is acknowledged of $ as a deposit I accept said offer subject to confirmation by the court, and will file a return of sale and immediately notify you of the date of hearing DATED As executor (administrator) Of Estate of Deceased 84 Bill of Sale BILL OF SALE I, , of (name of firm) , in the County of _, State of , in consideration of Dollars, ($ ), to be paid by _, of (name of firm), the receipt of which is hereby acknowledged, hereby grant, sell, transfer and deliver unto the following: _ _ (Description) To have and to hold the same to and his heirs, executors, administrators, successors and assign, to their use forever And I hereby covenant with the grantee that I am the lawful owner of said goods; That they are free from all encumbrances; That I have good right to sell the same as aforesaid; And that I will warrant and defend the same against the lawful claims and demands of all persons In witness, whereof, I , hereunto set my hand, this _ day of _19 85 Bill of Sale (with Warranty of Title) BILL OF SALE (WITH WARRANTY OF TITLE) I, , of , County of _, State of _, in consideration of $ _, to me paid by _, the receipt of which is hereby acknowledged, hereby grant, sell, transfer and deliver unto the following goods and chattels, namely, _ _ To have and to hold the same to _ and his heirs, executors, administrators, successors and assigns, to their use forever And I hereby covenant with the grantee that I am the lawful owner of said goods; that they are free from all encumbrances; that I have good right to sell the same as aforesaid; and that I will warrant and defend the same against the lawful claims and demands of all persons IN WITNESS WHEREOF, I , hereunto set my hand, this _ day of _, 19 /S/ 86 Business Credit Application BUSINESS CREDIT APPLICATION Business Name _ Date _ Address _ City _ State _ Zip _ Owner/Manager _ Tel.No _ How long in business _ D & B Rated _ Trade References: Name _ Address _ Name _ Address _ Name _ Address _ Name _ Address _ Bank References: Name _ Address _ Name _ Address _ Credit line requested $_ Pending lawsuits against Company: _ The undersigned authorizes inquiry as to credit information We further acknowledge that credit privileges, if granted, may be withdrawn at any time 87 88 Certificate of Abandonment of Fictitious Business Name Certificate of Abandonment of Fictitious Business Name General Form Certificate The undersigned (Individual or Partnership or Corporation), certifies the following: The undersigned, _, Individual or Partnership or Corporation), ceased to use the fictitious name of in transacting business in the State of ._ The full (name or names) and (place or places) of residence of the undersigned (is, are) as follows: _ Or, if a corporation The principal place of business of said corporation in the State of , is at , in the City of _,County of The above mentioned fictitious name is hereby abandoned Dated: _ (Signature or Signatures) 89 Certificate of Installation, Leased Equipment CERTIFICATE OF INSTALLATION The leased equipment in the Schedule of the lease between _ has been installed and is operational as of _ Rental payments shall commence in accordance with Paragraph (denote) hereof _ Installer Lessee By By _ Title _ Title 90 Certification of Satisfaction of Lien CERTIFICATION OF SATISFACTION OF LIEN Whereas, on (date) , (lienholder) caused a lien to be filed for record in the office of (name of office) of County, State of , which was duly recorded in Volume , page , of , against property owned by (owner) , of (address) , for (description of work performed) by (name of lienholder), the description of which is as follows: Whereas, on (date) , (owner) fully satisfied the indebtedness secured by said mechanic's lien Therefore, in consideration of said payment, (lienholder) hereby certifies that said lien is released and discharged, and directs the County (name of office) to discharge of record said lien Dated: _ (Signature) (Acknowledgment) 91 Change of Address Awaiting Refund Dear Your correspondence, dated April 15, 1986 indicated that I would be receiving a refund for the unused portion of prorated insurance coverage provided under the above referenced policy As of this date, I have not yet received this check Since I have moved, I am naturally concerned that the check may have been sent to the wrong address Would you please let me know if a check has been mailed If not, I would appreciate your authorizing one to be sent to the address indicated above Thank you for your attention to this matter 92 Charge Account Credit Limit Raise Notification Dear After careful review of your charge account, it pleases us to inform you that we have increased your credit limit as follows: OLD CREDIT LIMIT: $ NEW CREDIT LIMIT: $ Furthermore, this change in account status qualifies you for use of our installment account Should you require additional information about this new account, please see one of our credit representatives the next time you are here for a visit You are a valued customer, and as such, you will be advised of our special customer sales, which we have from time to time We appreciate your continued patronage, and look forward to being able to assist you in the near future 93 Charge Account Terms and Conditions Form TERMS AND CONDITIONS Buyer agrees with seller _to pay for all purchases upon receipt of monthly statement Charges billed, but not paid by the 10th of the month following purchase will be considered delinquent and subject to finance charges The FINANCE CHARGE for individuals is computed by a periodic rate of per month which is an ANNUUAL PERCENTAGE RATE OF % applied to the "Previous Unpaid Balance less Current Credits." Current credits are payments or credits received by A.M on the _ day of the following month The minimum payment due will be payment of Buyer's indebtedness in full If not paid, may declare the unpaid balance due and payable immediately Buyer agrees to pay collection expenses, including reasonable attorney's fees and court costs, if it is necessary to collect through legal action Buyer assumes full responsibility for all materials purchased from Buyer agrees to be personally liable for all charges and individually guarantees payment of all charges promptly Buyer agrees to notify within 10 days in writing of receipt of monthly statement of any in billing Failure to so notify _ signifies total acceptance and responsibility for prompt payment in full of account If materials are ordered to be delivered to a construction job site, the buyer assumes liability for the materials at the time of delivery whether or not buyer's representative is on hand to acknowledge receipt of delivery Buyer agrees to pay standard delivery charges as billed Buyer agrees that no refund will be granted unless merchandise is returned within 30 days with invoice to store where purchases were made and in original sales condition Buyer agrees to supply with "Notice of Commencements", purchase orders, job numbers, job addresses, and a current list of employees permitted to order, pickup, and sign for merchandise reserves the right to send out "Notice to Owners" and file Liens on past due accounts and use any legal means available to force collection if necessary 94 Charge Back Application of Discount on Delayed Shipment Dear The shipment of the above referenced merchandise was delivered to my receiving department on While the original delivery date was set for I approved this later delivery in view of the problems that you were experiencing at that time Our check for the full amount of the invoice, less our 2% discount, was mailed to you on I am enclosing a copy of the statement I received today, which includes a charge back for that discount, taken in compliance with your terms I believe that the source of this error lies in the fact that the date on the invoice was not changed to reflect the delay in delivery I would appreciate receiving a corrected statement of my account Thank you for your cooperation in this matter 95 Collateral Decision, Request for Preparation of Loan Documents Dear It was a pleasure having the opportunity to meet with you yesterday to discuss the proposed loan on the After reviewing the alternatives you suggested, I believe that it would be best to collateralize this loan with (form of collateral) I am instructing my secretary to prepare a package consisting of all necessary documents and to mail them to your attention today I would be most appreciative if you would arrange to have the loan documents drawn as soon as possible I wish to thank you for your cooperation in this matter and am looking forward to the continuance of a long and mutually beneficial relationship between us 96 Collections Follow-Up on Release of Pending Order Dear As we discussed in our recent telephone conversation, I have released your "pending" order on our terms of net 30 days, with payment expected on or before 30 days from the date of the invoice I appreciate your candor and am looking forward to getting your account back on sure footing in the not too distant future 97 Collections Report on Current Status of Debt TO: FROM: WE REPORT AS FOLLOWS: 25 Just relocated at new address; -following A DEBTOR'S ATTITUDE: 26 Lives in remote district: Promises to pay later hard to contact personally Ignores requests 27 Debtor is a minor Trying Disputes claim for settlement Refuses to pay 28 Debtor judgment-proof; Claims account is paid recovery doubtful B DEBTOR'S FINANCIAL D ACTION RECOMMENDED Doing part time work 29 Voluntary collection not Working on commission possible Recommend suit Out of work Rechecking a) furnish copies of regularly itemized statements On relief indicating date, amount 10 Earnings exempt;no other of each payment attachable assets b) Original papers 11 Heavily in debt c) Counsel must have legal 12 Debtor ill and without identity of Creditor in funds order to proceed 13 In military service C CURRENT ACTIVITY INDICATE IF: 14 Trying for a compromise A corporation where? 15 Rechecking for assets to A partnership full justify legal action or names of all-ability to pay Individually owned-16 Debtor deceased;checking Full name of indiv.? for estate 17 Claims returned merchandise E ACCOUNT CLOSED: on _ 18 Suit filed; still pending 30 Skip cannot locate 19 Judgment obtained Attorney 31 No assets hopeless trying to execute Legal action not 20 Skip trying to locate recommended Can you help? 32 Per your request 21 Claims paid to you on 33 Subject refuses to _Please pay or compromise, confirm payment too small for suit 22 Claim in hands of our 34 Bankruptcy,no assets representative in debtor's 35 Outlawed Refuses to area We are requesting pay or compromise report 36 Deceased No estate 23 Just received a payment of Family won't assist $ _ 37 Exhausted all 24 We are making a final collection efforts effort for you Uncollectable 98 Commendation Gentlemen: You are to be commended for the manner in which you handled the unfortunate incident which led to removing ( Product Name ) from the market While the reports that I have read all indicated that there was no definite proof that the taking of ( Product Name ) may have resulted in her present condition, the fact that you acted so quickly shows that your first concern is with the health and well being of the public As a consumer, I would like to express my appreciation for your integrity and once again commend you for the fine manner in which you handled this incident 99 Commendation and Refusal of Request for Raise Dear This is to acknowledge your letter of (date) You are definitely to be commended for your progress during the past two months I believe, however, that your recent request for a raise is premature I would suggest that it would be more appropriate to discuss a salary increase after you have worked here for six months If you continue on the same path, I am certain that your timely request will be given careful consideration You are doing a fine job, keep up the good work! 100 Commercial Account Analysis Form ACCOUNT ANALYSIS ACCOUNT _ ADDRESS _ BUYER _ OTHER CONTACTS CALLING DAYS AND TIMES ANNUAL VOLUME EMPLOYS CREDIT LIMIT D&B HISTORICAL PURCHASES 19 _/$ _ 19 _/$ _ 19 _/$ 19 _/$ _ 19 _/$ _ 19 _/$ _ 19 _/$ COMPETITOR PROFILE AND PRESENCE IN ACCOUNT INVENTORY: _ PROBLEMS AND OPPORTUNITIES: _ STRATEGIC APPROACH: _ ... routine policy Even after the posting error was rectified, our accounting department failed to notify our credit department, which is why you continued to receive our correspondence demanding... our housekeeping department While the lack of service you experienced is unusual and not the standard of our motel, there is no excuse for a lackadaisical attitude on the part of any of our employees... accept my apology for the delay in refunding your money for (basis of adjustment) Our bookkeeping department has been instructed to issue a check to you at once, which you should be receiving within
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