Kế hoạch xây dựng Hệ thống thông tin nhằm nâng cao hiệu Quản lý Kinh DOANH Board now requires his / her capacity as officer in charge (the highest level) on the application of information technology in business Construction planning system to improve the efficiency of information management and sales in the five-year period from 2012 to 2016 and vision to 2020 You go up a report for submission to the Board of Directors for approval of funding, personnel, deployment time and propose specific targets Outline: About enterprise Situation Analysis SWOT analysis (Related IT, e-commerce and file systems) Competitors in the industry Experience from other businesses at home and abroad IT application solutions Vinafood1 ICT and e-commerce strategy Vinafood1 Action plans and specific targets Conclusion Content Information Technology (IT) plays an indispensable role in the management and administration of the business operations of the business The computerization of the management of the business operations through the application of information technology on management and sharing of information resources requires managers to have the appropriate changes in organizational structure , enterprise management methods to meet the new conditions About the Company Tich, Le Sy Optical Cable Joint Stock Company Vietnam VINA-OFC formerly the joint venture company manufacturing fiber optic cable VINA-GSC was established on 1993, with the contribution of three member of VNPT (50%) TST (25%) and PTIC (25%) VINA-OFC is the first fiber-optic cable manufacturing company established in Vietnam Our company's main products are fiber optic cable fiber types from to 144 fibers and provide a full range of equipment, accessories, make sure to set up a complete optical communication system Fiber product of VINA-OFC can be used in all types of terrain: mountainous, midland plains : The hanging cables, direct burial cable, cable drain, river drop cable, the cable on the road electricity; cable products can be designed to meet the diverse needs of customers such as used for optical communication transmission signals, television signals, signals for telegraphy and data transmission, multi-service services such as cable TV, high speed Iternet etc The company provides products for the international routes as: CSC routes, the route running the country, exported to Laos, South Korea, Cuba, Myanmar, the Cable TV companies, Viettel and electricity and 64 provinces Postal Owner financial indicators Results of operations and business 2009 – 2011 Target Revenue Unit planet 2009 2010 2011 596 717 893 - 6,5 7,2 million/people 6,5 7,5 billion Profit after tax Average income per (Source: Vina-ofc) Situation Analysis In the process of managing the application of information technology to bring high efficiency Introduction of information technology into management, Tich, Le Sy management activities will be carried out quickly with high reliability and accuracy than traditional management The machines will replace human labor, if a previous job to 10 people, while the application of information technology just to people is enough If rationalize internal management processes businesses can save about 60% of the cost of management According to the investigation report of the Vietnam Chamber of Commerce and Industry (VCCI): Currently only about 15% of enterprises use IT services complete The survey results also showed that only 19.4% of businesses have their own website, in which 91% of businesses only use the website to showcase images, products that not take advantage of the benefits Other useful support orders, purchasing, consulting and online payment (Source VCCI) The strong growth of the domestic market and the world, like the integration and development of Vina-OFC has considered the application of IT as an investment, building innovation-oriented, under certain conditions, Vina-OFC have seen the improvement of information technology as a technological innovation, relevant technology to improve product and process improvement However, the application of IT Vina-OFC just stop in the use of computers connected to the internal network and use the internet to look up information; using word processing software, accounting software accounting, human resource management to support business that is not efficiently exploit ecommerce features, support, purchasing, consulting, online payment SWOT analysis (Related IT, e-commerce and file systems) From the state of Vinafood1, we synthesize, evaluate opportunities and challenges, strengths and weaknesses in the work of IT applications, file systems and e-commerce company Summary of SWOT analysis Strengths (S) Weaknesses - Sources of financial stability ensure the investment in (W) High-quality human resource IT shortage development projects, file systems - Difficulty in finding suitable and e-commerce consultants Tich, Le Sy - Develop specific investment strategy Opportunities (O): - E-commerce Threats market is (T): - Vietnam has no national policy highly competitive yet on IT, e-commerce and file Demand for Optical Fiber systems products in the country and - Risk management IT network the world is increasing development unmatched by experience Competitors in the industry 4.1 Investment Corporation and the Viet Han (VHG): la telecom cable manufacturing company in central Vietnam, founded in 2003 Complete line telecommunication cable manufacturing equipment imported from company Phelps Dodge International Corporation, one of the mining corporations, the famous manufacturer of wire and cable, and the largest in the United States Currently, the VHG in the top leading manufacturer of optical cap the country's high-tech production line with capacity of 20,000 km / year (total optical cables) In recent years VHG developed into multi-industry company, however in the field of manufacturing, VHG cycles in production and business category: Cap-ray, wire & cable, plastic, fiberglass and Animals construction materials 4.2 Company Stock Investment and Development SACOM (SAM), formerly the Postal Materials II plant was established in 1986, branded products SACOM are manufactured by Europe's leading technology and U.S as Swisscab, Nextrom (Switzerland) and Rosendalh (Austria), Outokumpu (Finland) has been present throughout the United States and some countries in the region Public capacity fiber: 50.000Km / year (total optical cables) From the initial business is the production and distribution cables for the Tich, Le Sy telecommunications industry, to now, SACOM become Manufacturer Vietnamese leading telecommunication cable with oriented grown to become a multi- industry has expanded into many other areas such as real estate investment business, tourism and finance From the actual system we the argument strong-weak compared to the competitors in the industry of Vina-OFC on the following table: Comparison of direct competitors Comparison criteria Company Vina-ofc Revenue Market (Bilion) 893 Price Quality Product Strengths in the North, revenue Higher good primarily through sales source for direct businesses Company's products competitors account for 25% market share in the SAM 1.850 country Is big business, low cost advantage in Less than good business of Vimaflour, the company direct makes up over 50 % market share in competitors VHG 645 the country Strengths in the central and Central Less than medium Highlands, products which accounted direct for over 50% market share in the competitors central region, about 15% of the Tich, Le Sy domestic market (Source: Vina-ofc) Thus, with the advantage of limited quality but price To be able to directly compete with rivals in the industry, Vina-OFC should develop specific strategies in order to save costs, reduce product costs, expand market share and increase competitive advantage in the marketplace In the current social trend, the use of ICT and e-commerce in the process of management, production and consumption is the optimal method to create core competencies for Vina - OFC Experience from other businesses at home and abroad In recent years many companies have invested a lot of money, time, human beings for the application of IT Because they have proper awareness is only the constantly changing technology and application, especially management technology, new hope to improve the competitiveness of the business to new heights But management software program is not simple, just turn on the machine is used Experience from Western countries showed that: The majority of this type of program (over 70%) are not brought the expected results, but also let consumers down In particular, many large companies have gone bankrupt because really desire early application of new technology FoxMeyer case is an example FoxMeyer is one of the world's largest drug distributor, in 1993 decided to use of ICT and e-commerce management system After nearly three years in use scratches order, spend over $ 64 million, by the end of 1996, FoxMeyer stood before the verge of bankruptcy Experts FoxMeyer system failure causes and rates as follows: Poor project management (counselors lack qualifications, not associated with the order) - 56%; Data loss, weakness in the security process and storage - 44%; Function is not complete and lack of specific manuals - 40%; Errors in the layout and interface up to -40%; Programming errors - 36% Tich, Le Sy Through which can be seen Vina-OFC consider, consulting expertise when selecting partners, need specific strategies to avoid wasting resources investment company IT application solutions Vina-OFC 6.1 Solution of Finance: The total investment cost of the project ICT, e-commerce in Vina-OFC 10 billion With financial stability, Vina-OFC uses 100% of the value of investment projects with their own capital 6.2 HR solutions: Implementation of the entire training system officials and employees of the company include: worker training, staff training, management training in order to improve the information technology professional service Besides using the examination system, the annual assessment to encourage employees not stop learning Establishment of IT centers, the overall management of the entire IT network across the company Expected cost of personnel and salary Unit: VND 1,000,000 HR Quality Income (month) Total cost (5 years) Director of the center 1 15 900 10 600 600 10 (Overall management of the company) Human Resource ManagementWages-Salaries Customer Relationship Management (Customer buy and sell) Inventory Management (Materials and goods) Retail Sales Management Management Accounting Software Training costs 600 10 10 10 Tich, Le Sy 600 600 1.000 Total 4.900 (Course: Vina-ofc) Compensation policies to ensure competitiveness with new treatment formula to create the best resource for each position 6.3 Technology Solutions After studying Vina Vietnamese-OFC have chosen FPT provides IT consulting and software services FPT technology is employed on all your development with ISO certification for all fields of activity, CMMi for Software Development FPT is the senior partner of many leading technology corporations such as Microsoft, IBM, Cisco, HP, SAP, Nokia, FPT also owns over 1,700 international technology certificates of technology partners leading With 23 years of experience in the field of software development and IT service provider, FPT Vietnam will provide the best service Vina-OFC with international quality standards Table plans to invest Unit: VND 1,000,000 Technology I II Software (Including the cost of consultants and professionals) Hardware Sever Workstations Notebook Connection (LAN,WAN, Internet ) Maintenance costs Total Quality Unit Price Amount 1.500 1.500 150 150 20 20 400 20 25 450 500 450 2.100 2.100 5.100 (Course: Vina-ofc) 6.4 Measures Organization activities: Tich, Le Sy To improve the efficiency of management, Vina-OFC should develop model management towards efficiency The to-do list are: Building a Culture of Enterprise ICT and e-commerce strategies of Vina-OFC Goals: to optimize the production process in order to increase competition and flexibility in the market, Vina-OFC investment strategy IT and e-commerce applications the period 2012-2016 and vision to 2020 operational strategy oriented parallel (parallel Strategy): Enterprise maintains the old system works in parallel with the new system until the new system is running well and stable IT investment strategy is summarized in inherit stages: Planning phase: a two-step system to plan and described Development phase system: Due to the technology provider and consultancy by FPT companies should stage a two-step control system; Construction and documentation Operation phase system including Installation, Training human resources, Operation and Maintenance of the system At each stage has its specific objectives and adhere to the basic principles of IT investment: investment must be consistent with the business objectives; investment efficiency; Action plans and specific targets With solutions of Finance, human resources, technology and information management organization, is expected when the project Investment in IT and ecommerce applications in complete vina-OFC will obtain the following results: capital turnover working to increase 28% / year; inventory turnover decreased by 38%; administrative expenses decreased by 61%; selling expenses decreased by 56% thereby increase profits by 50% compared to before the project is put into use Tich, Le Sy Action plans and specific targets Stage Required achieve s Exec Persons Coord Exp Reven utio in charge inate ecte ue parts d n Stage time -Planning of financial and 2012 General s1 human Profit IT cost 0,3 903 8,5 Center billi billion billion resources Director; - A description of the full Director Stage system, accurate -Investment in hardware and 2013 IT IT The 6,7 950 9,2 s2 software Director; compa billi billion billion -Ensure that the system was heads created in accordance with the units requirements given on of ny on earlier -The system works effectively stages -High security system Digitize the company 2014 IT The 1.150 12 -Digitize the entire company - Director; compa billi billion billion -HR-qualified information 2016 heads technology professional units of ny on service -IT to achieve competitive advantage business in the modern environment - E-commerce Development 10 Tich, Le Sy conclusion IT and e-commerce applications both requirements, and facilitate the process of constantly searching, learning, enhance the knowledge of team leaders as well as staff It helps improve the working skills as well as new relations standards, contributing to the formation of a modern business culture and integration In Vina-OFC IT applications and e-commerce will usher in a new advantage to the company in the marketplace Best regards! References - Annual Report of Vina - OFC 2009; 2010; 2011; - Soh, C.P.P., C.S Yap and K.S Raman (1992), 'Impact of consultants on computerization success in small business', Information & Management, no 22, pp 309-319 - Tornatzky, L.G and M Fleischer (1990), The Process of Technological Innovation Lexington Books, Lexington MA., Pp11 - Internet: www.gfmag.com/sources-for-country-economic-reports 11 Tich, Le Sy www.vnexpress.net www.vietnamnews.net www.E-ecommerce.com.vn 12 Tich, Le Sy ... e- commerce management system After nearly three years in use scratches order, spend over $ 64 million, by the end of 1996, FoxMeyer stood before the verge of bankruptcy Experts FoxMeyer system... system, the annual assessment to encourage employees not stop learning Establishment of IT centers, the overall management of the entire IT network across the company Expected cost of personnel... administrative expenses decreased by 61%; selling expenses decreased by 56% thereby increase profits by 50% compared to before the project is put into use Tich, Le Sy Action plans and specific targets