Copyright © 2017 Pearson Education, Inc Excellence in in Excellence Business Communication Communication Business Chapter 16 Applying and Interviewing for Employment Copyright © 2017 Pearson Education, Inc Learning Objectives (1 of 2) Explain the purposes of application letters and describe how to apply the AIDA organizational approach to them Describe the typical sequence of job interviews, the major types of interviews, and the attributes employers look for during an interview Copyright © 2017 Pearson Education, Inc Chapter 16 - Learning Objectives (2 of 2) List six tasks you need to complete to prepare for a successful job interview Explain how to succeed in all three stages of an interview Identify the most common employment messages that follow an interview and explain when you would use each one Copyright © 2017 Pearson Education, Inc Chapter 16 - Application Letters Letters Application (LO 1) Explain the purposes of application letters and describe how to apply the AIDA organizational approach to them Copyright © 2017 Pearson Education, Inc Chapter 16 - Writing Application Letters •Advertised Job Opportunity Solicited •Clear Job Qualifications •Increased Competition •Unannounced Opportunity Prospecting •Unclear Job Qualifications •Fewer Competitors Copyright © 2017 Pearson Education, Inc Chapter 16 - Solicited Application Letter Copyright © 2017 Pearson Education, Inc Chapter 16 - Ineffective Unsolicited Application Letter Copyright © 2017 Pearson Education, Inc Chapter 16 - Effective Unsolicited Application Letter Copyright © 2017 Pearson Education, Inc Chapter 16 - Tips for Application Letters (1 of 2) Write Your Your Letter Letter to to aa Specific Specific Person Person ••Write Clearly Identify Identify the the Opportunity Opportunity ••Clearly Show You You Understand Understand the the Company Company ••Show Don’t Volunteer Volunteer Salary Salary History History ••Don’t Copyright © 2017 Pearson Education, Inc Chapter 16 - 10 Polishing Your Interview Style Build Your Competence and Confidence Staging Mock Interviews Observing Your Nonverbal Behavior Improving Your Speaking Voice Copyright © 2017 Pearson Education, Inc Chapter 16 - 28 Presenting a Professional Image • • • • • (1 of 2) Neat “adult” hairstyle Conservative business suit (formal) Business casual attire (less formal) Limited jewelry (men especially) No visible tattoos or piercings Copyright © 2017 Pearson Education, Inc Chapter 16 - 29 Presenting a Professional Image • • • • • (2 of 2) Stylish but professional-looking shoes Clean hands and trimmed fingernails Little to no perfume or cologne Subtle makeup (for women) Exemplary personal hygiene Copyright © 2017 Pearson Education, Inc Chapter 16 - 30 Interview Simulator Copyright © 2017 Pearson Education, Inc Chapter 16 - 31 Being Ready When You Arrive • • • Traveling Your Résumé Documentation Mobile Devices Preparing Copyright © 2017 Pearson Education, Inc • • • Know Location Plan Your Route • • • Review Notes Be Professional Be Courteous Set Travel Time Waiting Chapter 16 - 32 Interviewing for for Success Success Interviewing (LO 4) Explain how to succeed in all three stages of an interview Copyright © 2017 Pearson Education, Inc Chapter 16 - 33 The Warm-Up Stage Making a Good First Impression Paying Attention to Body Language Being Courteous and Professional Copyright © 2017 Pearson Education, Inc Chapter 16 - 34 Question-and-Answer Stage Answering and Asking Questions Listening to the Interviewer Handling Discriminatory Questions Copyright © 2017 Pearson Education, Inc Chapter 16 - 35 The Close Concluding the Interview Gracefully Discussing Salary Requirements Consulting Your Interview Notes Copyright © 2017 Pearson Education, Inc Chapter 16 - 36 Following Up Up after after an an Interview Interview Following (LO 5) Identify the most common employment messages that follow an interview and explain when you would use each one Copyright © 2017 Pearson Education, Inc Chapter 16 - 37 Types of Employment Messages Copyright © 2017 Pearson Education, Inc (1 of 2) Chapter 16 - 38 Types of Employment Messages Copyright © 2017 Pearson Education, Inc (2 of 2) Chapter 16 - 39 Follow-Up Message: Ineffective Copyright © 2017 Pearson Education, Inc Chapter 16 - 40 Follow-Up Message: Effective Copyright © 2017 Pearson Education, Inc Chapter 16 - 41 All rights reserved No part of this publication may be reproduced, stored in a retrieval system, or transmitted, in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, without the prior written permission of the publisher Printed in the United States of America Copyright © 2017 Pearson Education, Inc Chapter 16 - 42 .. .Excellence in in Excellence Business Communication Communication Business Chapter 16 Applying and Interviewing for Employment Copyright © 2017 Pearson Education, Inc Learning Objectives... follow up in another week? Can I provide additional information? Copyright © 2017 Pearson Education, Inc Chapter 16 - 15 Understanding the the Understanding Interview Process Process Interview... Inc Chapter 16 - Solicited Application Letter Copyright © 2017 Pearson Education, Inc Chapter 16 - Ineffective Unsolicited Application Letter Copyright © 2017 Pearson Education, Inc Chapter 16