1 RELEVANCE OF INFORMATION TECHNOLOGY GRADUATES’ COMPETENCIES TO THE INDUSTRY NEEDS _ A DISSERTATION Presented to the Faculty of the Graduate School Southern Luzon State University, Lucban, Quezon, Philippines in Collaboration with Thai Nguyen University, Socialist Republic of Vietnam _ In Partial Fulfillment of the Requirements for the Degree Doctor of Philosophy in Educational Management _ By BUI NGOC TUAN (FUTURE) Số hóa Trung tâm Học liệu – ĐHTN http://www.lrc.tnu.edu.vn October 2014 Số hóa Trung tâm Học liệu – ĐHTN http://www.lrc.tnu.edu.vn Số hóa Trung tâm Học liệu – ĐHTN http://www.lrc.tnu.edu.vn CERTIFICATE OF ORIGINALITY This is to certify that the research work / dissertation entitled RELEVANCE OF INFORMATION TECHNOLOGY GRADUATES’ COMPETENCIES TO THE INDUSTRY NEEDS, orally defended/ presented under the Doctor of Philosophy in Educational Management Program jointly offered by Southern Luzon State University of the Republic of the Philippines and Thai Nguyen University of the Socialist Republic of Vietnam, embodies the result of original and scholarly work carried out by the undersigned This dissertation does not contain words or ideas taken from published sources or written works by other persons which have been accepted as basis for the award of any degree from other higher education institutions, except where proper referencing and acknowledgement were made BUI NGOC TUAN Researcher Date Orally Defended: June, 27,2014 Số hóa Trung tâm Học liệu – ĐHTN http://www.lrc.tnu.edu.vn ACKNOWLEDGMENT Sincerest appreciation is extended to the following individuals who in their own special ways have made this dissertation a reality: Dr Cecilia Gascon, President of Southern Luzon State University, Republic of the Philippines, for her immeasurable contribution in the development of the joint program of Doctor of Philosophy in Educational Management between Southern Luzon State University and Thai Nguyen University; Prof Dr Dang Kim Vui, President of Thai Nguyen University, the Socialist Republic of Vietnam for his approval in the offering of Doctor of Philosophy in Educational Management program in cooperation with the Southern Luzon State University, Philippines; Prof Dr Tran Van Dien, Rector of Thai Nguyen University of Agriculture and Forestry, for his invaluable assistance in the establishment of the Doctor of Philosophy in Educational Management program in cooperation with the Southern Luzon State University, Philippines; Dr Nguyen Tuan Anh, Former Director of the International Training Center, Thai Nguyen University, for his enthusiasm in the establishment of the Doctor of Philosophy in Educational Management program in cooperation with the Southern Luzon State University, Philippines; The Panel of Examiners, for their remarkable comments, suggestions and recommendations to enhance this thesis manuscript; Dr Conrado Abraham, his thesis adviser, for his unparalleled guidance and advice in conducting this research; Số hóa Trung tâm Học liệu – ĐHTN http://www.lrc.tnu.edu.vn The Visiting Professors including Dr.Arivalan, Dr Balakrishnan, Dr Walberto A Macaraan, Dr Lee Kar Ling, Dr W.Johnson, Dr Teresita V de la Cruz, and Dr Apolonia A Espinosa and other professors, for sharing their most precious time and abundance of knowledge during the whole duration of this study; The information and communication departments in the provinces: Thai Nguyen, Bac Giang, Bac Kan, Police Bac Kan, National Academy of Public Administration, for approving the request to conduct the study; The Graduates – respondents of the study, for their active involvement, without their cooperation, the result of this dissertation could not have been possible; His loving classmates and colleagues, for the endless support and friendship which inspired the researcher to his best in finishing the study; His wife, his son and his parents, for their encouragement, financial, moral and spiritual supports and for continuously believing that he can finish the task to the best of his abilities Bui Ngoc Tuan (Future) Số hóa Trung tâm Học liệu – ĐHTN http://www.lrc.tnu.edu.vn DEDICATION To My Friends & Family Thank you for ALL the Support Bui Ngoc Tuan Số hóa Trung tâm Học liệu – ĐHTN http://www.lrc.tnu.edu.vn TABLE OF CONTENTS PAGE TITLE PAGE ……………………………………………………………… i APPROVAL SHEET ……………………………………………………… ii CERTIFICATE OF ORIGINALITY ……………………………………… iii ACKNOWLEDGEMENT ………………………………………………… iv DEDICATION ……………………………………………………………… vi TABLE OF CONTENTS ………………………………………………… vii LIST OF TABLES ………………………………………………………… ix LIST OF FIGURES ……………………………………………………… x LIST OF APPENDICES ………………………………………………… xi ABSTRACT ………………………………………………………………… xii CHAPTER I INTRODUCTION Introduction ………………………………………………… Background of the Study 13 ………………………………… Objectives of the Study 20 …………………………………… Hypothesis of the Study 21 …………………………………… Significance of the Study 21 ………………………………… Scope and Limitation of the Study 22 ……………………… Definition of Terms 23 ………………………………………… Số hóa Trung tâm Học liệu – ĐHTN http://www.lrc.tnu.edu.vn II REVIEW OF LITERATURE Related Literature 26 … …………………….……………… Conceptual Framework 55 …………………………………… Research Paradigm 55 …………………………… ………… III METHODOLOGY Locale of the Study 57 ………………………………………… Research Design 59 …………………………………………… Population and Sampling 59 ………………………………… Research Instrumentation 61 ………………………………… Data Gathering Procedure 61 …………………………… … Statistical Treatment 61 …….………………………………… IV RESULTS AND DISCUSSIONS 66 ………………………… V SUMMARY OF FINDINGS, CONCLUSIONS AND RECOMMENDATIONS Summary 89 …………….……………………………………… Conclusions 90 ………………………………………………… Số hóa Trung tâm Học liệu – ĐHTN http://www.lrc.tnu.edu.vn 10 Recommendations 91 ………………………………………… REFERENCES 93 …………………………………………………………… APPENDICES 95 …………………………………………………………… CURRICULUM VITAE 123 …………………………………………………… LIST OF TABLES TABLE Số hóa Trung tâm Học liệu – ĐHTN PAGE http://www.lrc.tnu.edu.vn cxxxviii = lowest = highest Chọn giá trị khoảng từ 1,1 = lowest, đến 5, = highest, Ability to apply knowledge into practice * = lowest = highest Chọn giá trị khoảng từ 1,1 = lowest, đến 5, = highest, Language skills * = lowest = highest Chọn giá trị khoảng từ 1,1 = lowest, đến 5, = highest, Planning skills? * = lowest = highest Chọn giá trị khoảng từ 1,1 = lowest, đến 5, = highest, Work organization and implementation * = lowest = highest Chọn giá trị khoảng từ 1,1 = lowest, đến 5, = highest, Ability of monitoring and evaluation * cxxxviii cxxxix = lowest = highest Chọn giá trị khoảng từ 1,1 = lowest, đến 5, = highest, Overall communication abilities * = lowest = highest Chọn giá trị khoảng từ 1,1 = lowest, đến 5, = highest, Professional capacity:-Ability and willingness to change * = lowest = highest Chọn giá trị khoảng từ 1,1 = lowest, đến 5, = highest, Work ability: - Leadership, management * = unacceptable, = below standard, = meets standard, = above standard, = exceeds standard = unacceptable = exceeds standard Chọn m ột giá trị khoảng từ 1,1 = una cceptable, đến 5, = exceeds standar d, Work ability: - Ability resolve conflicts * = unacceptable = exceeds standard Chọn m ột giá trị khoảng từ 1,1 = una cceptable, đến 5, = exceeds standar d, cxxxix cxl Work ability:- Ability resolve conflicts * = unacceptable = exceeds standard Chọn m ột giá trị khoảng từ 1,1 = una cceptable, đến 5, = exceeds standar d, Work ability: - Analytical? * = unacceptable = exceeds standard Chọn m ột giá trị khoảng từ 1,1 = una cceptable, đến 5, = exceeds standar d, Capacity to work under High pressure * = unacceptable = exceeds standard Chọn m ột giá trị khoảng từ 1,1 = una cceptable, đến 5, = exceeds standar d, Overall communication abilities * = unacceptable = exceeds standard Chọn m ột giá trị khoảng từ 1,1 = una cceptable, đến 5, = exceeds standar d, Independent Worker * = unacceptable = exceeds standard Chọn m ột giá trị khoảng từ 1,1 = una cceptable, đến 5, = exceeds standar d, Team Work/Team Player * cxl cxli = unacceptable = exceeds standard Chọn m ột giá trị khoảng từ 1,1 = una cceptable, đến 5, = exceeds standar d, Problem Solving Skills * = unacceptable = exceeds standard Chọn m ột giá trị khoảng từ 1,1 = una cceptable, đến 5, = exceeds standar d, Work ability: - Negotiation skills * = unacceptable 5 = exceeds standard Chọn m ột giá trị khoảng từ 1,1 = una cceptable, đến 5, = exceeds standar d, Table B 1.8 Weight Mean and Rank Distribution of IT Graduate as Highly Skill and Qualities Skill and qualities WM 1.problem solving skill 2.skill for conflict resolution 3.social and team skill 4.social and team skill proactive communicative skill active listening adaptability skill persuasion skill cxli DR Rank cxlii Adaptability Average Weighted Mean Table B 1.9 Weighted Mean and Rank Distribution of IT Graduate in a Highly Professional Capacity Professional Capacity WM DR Rank Comprehend basic knowledge Comprehend professional knowledge Ability to apply knowledge into practice Language skills Planning skills Work organization and implementation Ability of monitoring and evaluation overall communication abilities ability and willingness to change Average Weighted Mean Table B 1.10 Weight Mean and Rank Distribution of IT Graduate as to Highly Work Ability WM Work Ability Leadership, management Ability to resolve conflicts Analytical Capacity to work under High pressure overall communication abilities Independent Worker Team Work/Team Player Problem Solving Skills Leadership, management Average Weighted Mean cxlii DR Rank cxliii Table B 1.11 Industry’s Knowledge Requirement to IT Graduate Students WM Knowledge DR Rank 1.Basic knowledge Pofessional knowledge Interdisciplinary knowledge Advanced professional knowledge Social knowledge Language Competencies Fundamentals in management Fundamentals in economics and law Fundamentals in IT 10 Fundamentals in finance Average Weighted Mean Table B 1.12 Industry’s Skills Requirement for IT Graduate Students Skills WM DR Rank problem solving skill skill for conflict resolution social networking skill social and team skill ability and willingness to change adaptability skill proactive communicative skill active listening persuasion skill 10 overall communication abilities Average Weighted Mean Table B 1.13 Industry’s Attitude Requirement for IT Graduate Students Attitude Work Collaboratively Honesty/Integrity Creative/Innovative Critical Thinking Work Ethic WM cxliii DR Rank cxliv Emotional Intelligence Self-reflection Self-management Empathy Average Weighted Mean CURRICULUM VITAE BUI NGOC TUAN (Future) A PERSONAL DATA Status: Buddhism Age: 53 Date of Birth: April 02, 1961 Place of Birth: Dinh Hoa districts, Thai Nguyen province Address: Quang Trung streets, Thai Nguyen city Phone/Mobile: (0843656787) +84912239370 Email: bntuan@ictu.edu.vn Father: Bui Van Thang Mother: Nguyen Thi Dinh B EDUCATIONAL ATTAINMENT Degree School Year Graduated Ph D Ed Southern Luzon State University 2014 MAED Ads Thai Nguyen University 2005 cxliv cxlv BASED Viet Bac Pedagogical University 1985 Secondary Dinh Hoa High schools 1979 Elementary Trung Hoi Elementary School 1975 C ELIGIBILITIES Licensure for teacher (LET) 1985 D WORK EXPERIENCES THAI NGUYEN UNIVERSITY University of Information and Communication Technology 2026-2014 Information teacher 2002-2005 Information teacher 1989-2001 Math teacher THAI NGUYEN UNIVERSITY University of Information and Communication Technology High school Dong Hy 1987-1989 Math teacher High school Dong Hy 1985 -1987 Army officers E66, F10, corps E POSITIONS HELD 1987-1989 Secretary of Delegation High School Dong hy 1989-2001 Group Leader of Mathematics High School Dong hy 2001-2005 Deputy Head of Department University of Information and Communication Technology 2005-2014 Head of Department University of Information and Communication Technology cxlv cxlvi cxlvi cxlvii cxlvii cxlviii cxlviii cxlix cxlix cl cl cli cli clii clii ... entitled RELEVANCE OF INFORMATION TECHNOLOGY GRADUATES’ COMPETENCIES TO THE INDUSTRY NEEDS, orally defended/ presented under the Doctor of Philosophy in Educational Management Program jointly offered... this study Relevance of information technology graduates’ competencies to the industry needs was conducted The objective of this study is to assess IT student capacity of Số hóa Trung tâm Học... between the skills and knowledge of the country’s current and projected workforce and the demands of jobs expected to grow most rapidly during the next decade From 1st of October to 15th of October