Test Bank for Human Resource Management 12th Edition Ivancevich The ARDM model considers _ A internal environmental influences B external environmental influences C human resource processes D All of the choices are correct The ARDM model includes _ specific steps to be taken by managers A B C D 10 Why did many women decide to leave the accounting firm of Deloitte & Touche in the late 1980s? A Other companies paid higher wages B To become housewives C Because of rampant sexual harassment D Because they were precluded from advancement _ may be less efficient on jobs requiring quick physical response rates A Men B Women C Older workers D Younger workers Large numbers of _ are employed in lowskill, low-paying jobs A Hispanics B African-Americans C Native Americans D All of the choices are correct is defined as the degree to which a nation can, under free and fair market conditions, produce goods and services that meet the test of international markets while simultaneously maintaining or expanding the real incomes of its citizens A Productivity B Competitiveness C Expansion D Trade balance _ management is a process by which an organization works to determine what needs to be done to accomplish objectives, and how they will be achieved A Strategic B Tactical C Intuitive D Selective Before productivity can be effective managed and improved, it must be _ A monitored B measured C identified D prioritized In 2009, about _ of the full-time U.S workforce consisted of women A 21 percent B 47 percent C 70 percent D 92 percent Apple Computer's early success was due to high alignment of its strategy with all of the following except: A Its structure B Its people C Its management D The strategy of its primary competitor Which of the following would not be considered an external environmental influence? A The labor force B Union procedures C Regulations D None of the above All of the following were mentioned in the text as ways to increase productivity except: A Reducing government controls B Developing favorable tax incentives to invest in new plants and equipment C Reindustrializing an entire business-industrial complex D Relocating to a less-industrialized nation The ARDM model calls for _ review of each situation A thorough B timely C systematic D All of the choices are correct Which of the following is considered a fully developed nation? A Australia B Spain C India D Mexico A(n) _ indicates what an organization's key executives hope to accomplish in the long run A decree B strategy C doctrine D goal Which of the following is a cost associated with labor? A Salaries B Bonuses C Fringe benefits D All of the choices are correct Workers from which of the following countries are the most productive in the world? A Asia B Europe C The United States D South America Desirable end results within the ARDM model include _ A socially responsible and ethical practices B competitive, high quality products C reduced union activities D Both A and B are correct HRM is defined as the development and implementation of human resource processes to enhance and facilitate the achievement of the organization's strategic objectives A Strategic B Tactical C Intuitive D Selective Most human resource problems have _ correct prescription A a single B two C a range of three to five D no single is defined as having a superior marketplace position relative to competitors A Competitiveness B Competitive advantage C A Winning strategy D Market dominance Any solution that is implemented must be _ A original B systematic C progressive D evaluated The government regulates and influences _ A some aspects of HRM more directly than others B all aspects of HRM equally C only EEO issues D primarily compensation issues Institutions that are museums, symphony orchestras, private schools and colleges, not-for-profit hospitals and nursing homes, and voluntary organizations such as churches and social clubs are considered to be in the A second sector B third sector C the "other sector" D None of the above The letters in ARDM stand for: A Acquiring, rewarding, directing, maintaining B Acquiring, routing, directing, monitoring C Acquiring, rewarding, developing, maintaining and protecting D None of the choices are correct According to Sally Heigesen, author of Everyday Revolutionaries: Working Women and the Transformation of American Life, the ultimate quest of working women is to: A Make the whole world homelike B Balance work and family life C Achieve equal footing with men D Perform better than expected Which of the following occupations is expected to have the fastest employment growth from 2008 to 2011? A Software engineers B Home health aides C Dental hygienists D Network systems/data communications analysts 55 Free Test Bank for Human Resource Management 12th Edition Ivancevich Multiple Choice Questions - Page The degree to which a worker can complete his or her job task because he or she has information, knowledge, and power is called A degree of autonomy B degree of empowerment C task completion D the empowerment dimension Effective groups generally have all of the following except: A Stable membership B Members with similar backgrounds C Dictatorial leaders D Persons who depend on the group to satisfy their needs A part time employee generally works _ hours or less per week A 40 B 35 C 25 D 20 The two general classifications of workers are _ A full-time management and part-time workers B full-time employees and contingent workers C professional employees and staff workers D permanent and contract _ is the characteristic way a person thinks and behaves in adjusting to his or her environment A Motivation B Perception C Personality D All of the choices are correct Workers who plan, decide, and solve problems using databases, computer programs, and other technologydriven information sources are called _ A knowledge workers B information specialists C computer nerds D technical specialists Which of the following would be considered an operational (short term) HR activity? A Examining labor force trends B Preparing staffing plans C Developing a recruitment marketing plan D Establishing a reward system that is linked to strategic goals Downsizing in US manufacturing A is the direct result of NAFTA B has been a relatively new phenomena C did not happen until China was granted "most favored nation" status D is nothing new and has been happening since 1967  _ is the set of attitudes that predisposes a person to act in a specific goal-directed way A Motivation B Perception C Personality D Conviction The three levels of strategy are: A strategic, operational, procedural B tactical, operational, directional C strategic, tactical, operational D strategic, managerial, operational Leaders must orchestrate the distinctive _ and motives of individuals A Skills B experiences C personalities D All of the choices are correct A well-designed organizational strategic plan permits the HR department to be better prepared to cope with changes in _ A the internal environment B the extended environment C the external environment D both the internal and the external environments is a term used to designate a reduction in a company's workforce A Downsizing B Reengineering C Restructuring D Reallocation Diversity refers to any mixture of themes characterized by _ A EEOC definition race only B individual diffrences C differences and similarities D Race, creed and color People are motivated by powerful emotional forces, and work provides an opportunity for the expression of both _ and pleasure-seeking drives A regressive B aggressive C passion D self-worth The feeling of completing a whole job as opposed to contributing to only a portion of a job, is its _ A autonomy B empowerment C task identity D culture is concerned with those attitudes that channel a person's behavior toward work and away from recreation or other areas of life A "G" motivation B Organizational Motivation C Work motivation D Workforce motivation All of the following are levels of strategy generally applied to HRM activities except: A Strategic B Managerial C Directional D Operational _ made it easier for women to raise a family and also begin a productive career A Better educational opportunities B A shorter standard workweek C A shortage of workers D High quality day care Each person is unique and acts and thinks in a certain way because of: A Personality B Abilities C Attitudes and preferences D All of the choices are correct Once a person joins an organization, his or her experiences are largely influenced by: A The work group B Monetary compensation C Training D Repetition How did United Airlines spark an increase in Spanishspeaking travelers? A They increased advertising in South America B They installed a Spanish-language telephone reservation line C They used Spanish models in their advertisements D They added Spanish food items to the menu _ for the development of human resources A The "Learning" culture is best B An internally focused culture is best C The "J" culture is best D There is no best culture _ refers to a system of shared meaning held by members that distinguishes the organization from other organizations A Organizational concern B Organizational character C Organizational Culture D Organizational Structure Which of the following is the result of genetic factors and is rarely subject to change through training? A Finger dexterity B Interpersonal skills C Leadership skills D Both A and B are correct _ is dissolving borders and creating an interconnected, global marketplace A Knowledge B Innovation C Technology D Industrialization A study found that employees with more supportive work places are more likely than other workers to have: A Higher levels of job satisfaction B More commitment to their companies C A stronger intention to remain with their companies D All of the choices are correct _ means changing the reporting and authority relationships within a firm A Downsizing B Reengineering C Restructuring D Rightsizing 19 Free Test Bank for Human Resource Management 12th Edition Ivancevich Free Text Questions Identify five HRM activities, policies, or programs that are influenced by federal regulations Answer Given Any five of the following: Hiring, promotion, managing diversity, performance evaluation, downsizing, discipline, recruitment, orientation, career planning, training, compensation, benefits, privacy, safety, and collective bargaining Briefly describe how unions in the United States have changed Answer Given At one time, unions were concentrated in the private sector of the economy (e.g., mining and manufacturing), and were influential in only a few sections of the United States, primarily the highly industrialized areas But the fastest-growing sectors for unions in the United States are the public sector and the third sector It is no longer useful to think of the unionized employee as a blue-collar factory worker Engineers, nurses, teachers, secretaries, salespersons, college professors, professional football players, and even physicians belong to unions In sum, unions often play a significant role in HRM programs What is meant by strategy? Answer Given A strategy indicates what an organization's key executives hope to accomplish in the long run As a plan, a strategy takes the firm into the area of competition in the environment and into alignment with the resources of the firm How does geography influence hiring? Answer Given The location of the organization influences the kinds of people it hires and the HRM activities it conducts A hospital, plant, university, or government bureau located in a rural area confronts different conditions than one located in an urban area For example, the workforce in a rural area might be more willing to accept a bureaucratic organization style Recruiting and selection in rural areas will be different in that there may be fewer applicants Yet the organization may find a larger proportion of hirable workers ingrained with the work ethic What are the educational and behavioral factors that an HR manager must consider when staffing a division in a new geographic location? Answer Given When staffing in a new geographic location, an HR manager must consider the number of skilled employees available, attitudes toward education, literacy level, available educational facilities, and attitudes toward wealth and profits, managerial roles, and authority Which of these work-life balance programs would most appeal to you today, and why? What about 10 years from now? Answer Given Answers may include the following: a child care at or near the worksite b Sick care for children and employee c On-site summer camp d Concierge services to assist with a wide variety of errands, from dry cleaning to making dinner reservations e Flexible work schedule Identify two benefits of paying wages than are higher than required by the market Answer Given Any two of the following: (1) attracts better qualified applicants, (2) reduces turnover, (3) sends a message that the firm values its employees The ARDM model includes four specific steps to be taken by managers What are they? Answer Given Diagnosis, prescription, implementation, and evaluation How did Aetna Life & Casualty halve the rate of resignations among the new mothers in its workforce? Answer Given By extending unpaid parental leave to six months Third-world nations are often the most difficult to work in Why? Answer Given Third-world nations are difficult to work in because of significant constraints in terms of education, economic system, political structure, and the general infrastructure In other words, the population is often poorly educated, the financial system is chaotic, the dominant political party may change without notice, and there are few (or poor) roads and communication systems Provide three examples of institutions that would be classified as in the third sector Answer Given Students may provide examples like the following: museums, symphony orchestras, private schools and colleges, not-for-profit hospitals and nursing homes, and voluntary organizations such as churches and social clubs What are the four stages of product development? Answer Given Conception, design, development, and manufacturing Are restructing and downsizing the same? Answer Given Restructuring means changing the reporting and authority relationships within a firm Downsizing is a term used to designate a reduction in a company's workforce What does symbolic egalitarianism mean? Answer Given It means giving employees equal treatment, specifically by eliminating such "perks" as executive dining rooms and reserved parking spaces Why does regulation encourage simplistic thinking on complicated issues? Answer Given Because small enterprises are treated like large ones and different industries are regulated alike What types of employees are considered contingent workers? Answer Given Contingent employees are generally everyone except the employees on the company payroll, including temporaries, part-timers, contract or leased workers, and other individuals who are hired to handle extra jobs tasks or workloads Why may the goals of the organization differ within and among departments? Answer Given The goals of organizations differ within and among departments All departments probably have goals that include employee satisfaction, survival, and adaptability to change The differences arise in the importance the decision makers place on the different goals In some organizations, profit is of such major importance that other goals, such as increased employee satisfaction, are not well developed Union organization efforts might gain a foothold at Microsoft Why? Answer Given Union organization efforts might gain a foothold at Microsoft because they employ over 6,000 temporary employees, who have expressed feelings of being treated as second-class citizens, because they are excluded from the benefits and stock option plan that its regular workers enjoy Name a method by which an organization can give employees an ownership interest in the organization Answer Given The organization can allow employees to purchase company stock or establish a profit-sharing program The physical location of the organization can have a significant impact on how HRM programs are used True False The amount of government regulation on HR practices and activities has remained relatively constant since the 1940s True False The labor force of the United States comprises all people age 18 or older who are not in the military and who are employed or seeking work True False On average, a highly qualified employee produces twice as much as a poorly qualified one True False Equal employment opportunity and human rights legislation indirectly affects employee recruiting, selection, evaluation, and promotion True False Union procedures and requirements are elements of the internal environment and have a significant impact on HRM programs True False Companies must guard their HRM activities closely, otherwise the competition could duplicate their entire culture True False Most human resource problems have a single correct prescription True False Benefit plans, which may amount to one-third of base compensation, are set up in such a way that it generally costs less to employ older people True False Productivity measures are crude and subject to short-term error True False Organizational culture can have an impact on the behavior, productivity, and expectations of employees True False Pressure groups influence the HR manager much more in the public sector than in private business True False At the macroeconomic level, the term advantage is defined as the degree to which a nation can produce goods and services that meet the test of international markets while simultaneously maintaining or expanding the real incomes of its citizens True False In general, private-sector and third-sector are structured similarly True False The health care industry has one of the lowest contingent worker growth rates True False ... firm A Downsizing B Reengineering C Restructuring D Rightsizing 19 Free Test Bank for Human Resource Management 12th Edition Ivancevich Free Text Questions Identify five HRM activities, policies,... fastest employment growth from 2008 to 2011? A Software engineers B Home health aides C Dental hygienists D Network systems/data communications analysts 55 Free Test Bank for Human Resource Management. .. Human Resource Management 12th Edition Ivancevich Multiple Choice Questions - Page The degree to which a worker can complete his or her job task because he or she has information, knowledge, and