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Communication for business success

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Communication for business success

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Ngày đăng: 14/02/2017, 11:22

Xem thêm: Communication for business success, Communication for business success, 1 Think, Then Write: Writing Preparation, 4 Ethics, Plagiarism, and Reliable Sources, 1 Text, E-mail, and Netiquette

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Mục lục

  • Title Page

  • Licensing

  • Table of Contents

  • About the Author

  • Acknowledgments

  • Dedications

  • Preface

  • Chapter 1 Effective Business Communication

    • 1.1 Why Is It Important to Communicate Well?

    • 1.2 What Is Communication?

    • 1.3 Communication in Context

    • 1.4 Your Responsibilities as a Communicator

    • 1.5 Additional Resources

    • Chapter 2 Delivering Your Message

      • 2.1 What Is Language?

      • 2.2 Messages

      • 2.3 Principles of Verbal Communication

      • 2.4 Language Can be an Obstacle to Communication

      • 2.5 Emphasis Strategies

      • 2.6 Improving Verbal Communication

      • 2.7 Additional Resources

      • Chapter 3 Understanding Your Audience

        • 3.1 Self-Understanding Is Fundamental to Communication

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