Communication and its forms What is a communication? Communication is the process of exchanging information Communication is an important part of people´s lives Human beings use their language (system of founds, words, patters, etc.) to communicate thoughts and feelings We also use system of signs, symbols, gestures for conveying information People need to communicate with each other and they communicate with lots of people every day There is different kind of relationships like: family, school, job, public, friends Different forms of communication: Verbal communication Non – verbal communication : Eye contact Facial expressions Gestures Animals Sign language Written communication Oral communication Verbal communication Ve rbal c o mmunic atio n s i c o mmunic atio n by pro no unc ing wo rds People talk to each other every day Many of us prefer talking to others face to face There are different kinds of conversation:  formal, informal,  chattering,  Advantages of verbal communication: The spoken word is usually face to face, we can ask questions In verbal communication we can use stress, tone and the modulation of the voice to express different meanings Spoken language can also include laughter, sighs Formal communication Formal communication is when people use the rules of language in a conversation or in writing format we use formal communication when in an interview or writing a letter to a business or maybe work Formal communication Informal communication is when people not use the rules of language and may use slang in conversation we use informal communication when you see a friend on the streets and you have a chat It would also be informal like chatting on MSN or Facebook What Is The Difference Between Formal And Informal Communication? Formal communication is when you use sir or man Informal communication is when you use slang Non-verbal communication - using symbols, signs, gestures Like all animals, we have a complex body language of postures and facial expressions Our bodies are constantly talking We smile, frown or make different gestures, shapes with our hands, etc Sometimes we join words with gestures, other times our bodies show our feelings or thoughts        We produce thousands of signs every day We are able to understand non-verbal performers like mime artists or dancers who “speak” body language fluently We also know the language of music – it can be the universal language Sign language is on of a type of communication Sign language is a system of hand movements and gestures which represent words and ideas Eye contact Eye contact is a meeting of the eyes between two individuals In human beings, eye contact is a form of nonverbal communication Eye contact is also an important element in flirting A facial expression Facial expressions are a form of nonverbal communication They are a primary means of conveying social information among humans, but also occur in most other mammals and some other animal species Some examples of feelings that can be expressed are:               Anger Concentration Confusion Contempt Desire Disgust Excitement Fear Frustration Glare Happiness Sadness Snarl Surprise Gestures A gesture is a form of non-verbal communication in which visible bodily actions are used to communicate particular messages Gestures include movement of the hands, face, or other parts of the body Most people use gestures and body language in addition to words when they speak Animals and communication Some animals, like dolphins or beers, have ways of communicating, but only humans like using language for fun Some chimpanzees have learnt sign language, but they can only copy language – they not really communicate Another important form of communication is bird song other instances include the warning cries of many monkeys, the territorial calls of gibbons, and the mating calls of many species of frog Written communica tion Nowadays people write letters to each other, publish newspapers and magazines You can see a lot of advirtisements anywhere you look – on billboards, , in newspapers, in magazines, on posters Advertising is an important part of the economy and the industry Requires more thought and planning, the ideas are more structured and better organised The other form of communication is writing The first people scratched pictures on to the walls of their caves Most of the cave drawings represented events that happened Around 400 B.C the Greek developed their alphabet This was the first known script that was written from left to right Writing is a better form of communication for recording facts and ideas Most people consider handwritten letters to be more personal People today often all their writing on computers and they have problems writing that personal letter by hand Examples of written communication : • electronic mail • Internet Web letters • Proposals • telegrams • faxes • postcards • contracts Kissing and hugging One of type of communication is sometimes kissing and hugging People usually only kiss someone on the mouth if they are having a romantic relationship Parents and children will also kiss each other on the cheek or forehead People also sometimes kiss each other on the cheek in order to greet each other or say goodbye People can kiss hello or goodbye on both cheeks It is unusual for men to kiss each other unless they are homosexuals s r u o l o c d n a s l o Symb an l l c a s t r a u o d ol se c u d g n n a i e ols sb b d r m o y s w y es n a m i t t u e o m ith So w e t a c ni u m m o c : e l p Exam m o d s i sent w re p e r s l Ow h t a e d f ro th u a o e l d o f c o e ur th o l s i o c e t i e h h t ,w Black is sian cultures yA n a m n I Modern forms of communication: There are: - Computer - The internet - Sending e – mails - Mobile phone Modern technology influences people in such a way that coming back home we switch on TV or radio and they replace our missing communications Because of developments of technology, there are new forms of communication almost every day The Internet  Internet is a big source of informations  People search everything they need or want to know by Google or Yahoo  Young people use to chat with their friends  The Web is generally a very friendly place  Many people have even found love on the Net, and have gone on to marry their cyber-partner  The Web is like a huge encyclopaedia of information  Nowadays you can your shoppings by internet  But Internet has its dangerous, too Many of us have less motion and exercise and we injure our eyes because of frequent sitting in front of computers What Is The Advantages And Disadvantages Of Communication (internet,telephone,webcam)? Advantages: Telephone: We are able to contact any person at any time Talking of phone its far Disadvantages: Telephone: We can´t take it wherever we go so we will not be able to receive phone calls , it occupies lot space , needs lots of connections Webcam: It's liking spoiling one's privacy a very bad thing so I never use it even though I have it Internet: A very good tool for hackers, robbers and cyber scam group Because of this they are accessed to all hte groups of people and it may lead to bank robbing Sending e-mail E-mails are usually more informal than letters We can write a two-line messages to someone on another continent or send a joke to someone in the next office It is also not problem to send pictures or documents by e-mail Oral communication  Oral communication describes any type of inter-action that makes use of spoken words, and it is a vital, integral part of the modern business world  The types of oral communication commonly used within an organization include staff meetings, personal discussions, presentations, telephone discourse, and informal conversation Oral communication with those outside of the organization might take the form of face-to-face meetings, telephone calls, speeches, teleconferences, or videoconferences Child and older people Child today text messages his friends using:  his mobile phone,  Surfs the Internet to find information for school and e-mails foreign friends  Some people spend hours chatting with friends in Internet chatrooms The older generation: used to just live with  Home phones  Faxes  Walkie-talkies Various situations of communications : People speak variously in various situations Between our friends or schoolmates, when we are in ordinary situation and when we feel relaxed, we can use informal communication On the other hand, the formal communication is necessary for serious or official situations, for example when you apply for a job, or write a letter to some company Vocabulary          convey – vyjadriť, vysloviť chattering – džavotanie, táranie gossiping – ohováranie postures – držanie tela, postoj gestures – gestá, posunky hug – objať sign language – posunková reč deaf-mute people – hluchonemí ľudia belch – grgať Thank you for your attention Veronika Lopatová [...]... form of communication for recording facts and ideas Most people consider handwritten letters to be more personal People today often do all their writing on computers and they have problems writing that personal letter by hand Examples of written communication : • electronic mail • Internet Web letters • Proposals • telegrams • faxes • postcards • contracts Kissing and hugging One of type of communication. .. h h t ,w Black is sian cultures yA n a m n I Modern forms of communication: There are: - Computer - The internet - Sending e – mails - Mobile phone Modern technology influences people in such a way that coming back home we switch on TV or radio and they replace our missing communications Because of developments of technology, there are new forms of communication almost every day The Internet  Internet... even found love on the Net, and have gone on to marry their cyber-partner  The Web is like a huge encyclopaedia of information  Nowadays you can do your shoppings by internet  But Internet has its dangerous, too Many of us have less motion and exercise and we injure our eyes because of frequent sitting in front of computers What Is The Advantages And Disadvantages Of Communication (internet,telephone,webcam)?... documents by e-mail Oral communication  Oral communication describes any type of inter-action that makes use of spoken words, and it is a vital, integral part of the modern business world  The types of oral communication commonly used within an organization include staff meetings, personal discussions, presentations, telephone discourse, and informal conversation Oral communication with those outside...Gestures A gesture is a form of non-verbal communication in which visible bodily actions are used to communicate particular messages Gestures include movement of the hands, face, or other parts of the body Most people use gestures and body language in addition to words when they speak Animals and communication Some animals, like dolphins or beers, have ways of communicating,... advirtisements anywhere you look – on billboards, , in newspapers, in magazines, on posters Advertising is an important part of the economy and the industry Requires more thought and planning, the ideas are more structured and better organised The other form of communication is writing The first people scratched pictures on to the walls of their caves Most of the cave drawings represented events that... Walkie-talkies Various situations of communications : People speak variously in various situations Between our friends or schoolmates, when we are in ordinary situation and when we feel relaxed, we can use informal communication On the other hand, the formal communication is necessary for serious or official situations, for example when you apply for a job, or write a letter to some company Vocabulary     ... only copy language – they do not really communicate Another important form of communication is bird song other instances include the warning cries of many monkeys, the territorial calls of gibbons, and the mating calls of many species of frog Written communica tion Nowadays people write letters to each other, publish newspapers and magazines You can see a lot of advirtisements anywhere you look – on billboards,... teleconferences, or videoconferences Child and older people Child today text messages his friends using:  his mobile phone,  Surfs the Internet to find information for school and e-mails foreign friends  Some people spend hours chatting with friends in Internet chatrooms The older generation: used to just live with  Home phones  Faxes  Walkie-talkies Various situations of communications : People speak variously... phone its far Disadvantages: Telephone: We can´t take it wherever we go so we will not be able to receive phone calls , it occupies lot space , needs lots of connections Webcam: It's liking spoiling one's privacy a very bad thing so I never use it even though I have it Internet: A very good tool for hackers, robbers and cyber scam group Because of this they are accessed to all hte groups of people and ... Different forms of communication: Verbal communication Non – verbal communication : Eye contact Facial expressions Gestures Animals Sign language Written communication Oral communication Verbal communication. .. Formal communication Informal communication is when people not use the rules of language and may use slang in conversation we use informal communication when you see a friend on the streets and. .. The Difference Between Formal And Informal Communication? Formal communication is when you use sir or man Informal communication is when you use slang Non-verbal communication - using symbols,