Trend School Center for Business Communication Enhancing Powerful Vocabulary Fourth Edition [ENHANCING POWERFUL VOCABULARY – TEACHER’S GUIDE] Enhancing Powerful Vocabulary – Teacher’s Guide INDEX In the Classroom Syllabus 03 Unit – The Corporation 05 Unit – International Marketing 18 Unit – The Workplace 33 Unit – Using Powerful Vocabulary 42 Trend School – Center for Business Communication | Enhancing Powerful Vocabulary ENHANCING POWERFUL VOCABULARY Topic You are exposed to a variety of topics within business communication so as to provide you with opportunities to discuss issues, concepts, and all interrelated subjects Business Communication Concept Here you will work with a specific business communication concept in order to enhance your management skills and provide you with tools for effective communication Business Communication Skills The focus of this section is to practice oral communication skills (listening and speaking) Business Communication Tools This section encompasses the language skills that are necessary to communicate with accuracy You will review grammar concepts, expand your vocabulary, and practice your reading and writing skills Case Study The case studies throughout the book provide you with an overview of multinational companies, global markets, business situations and current global and business issues Multicultural Business Communication Multicultural business communication is essential to companies which are entering the global market where diversity and cultural awareness play an important role in doing business Here, you will work with cultural awareness and how diversity affects businesses Trend School – Center for Business Communication | Enhancing Powerful Vocabulary Teacher Information Material required: DVD The Corporation, Tracks: o What is a corporation (Unit 1) o Birth (Unit 1) o Legal Person (Unit 1) o Externalities (Unit 1) o E-mail Tune-Up (Unit 4) Special Difficulties Card Game (game board and cards 1-3) (Unit 2) Audio – Eight Things Successful People Do (Unit 3) Vocabulary Game (game board and cards 1-6) (Unit 4) Dictionary Note: Transcripts to Videos 1-4 are provided at the end of the Student’s Book Trend School – Center for Business Communication | Enhancing Powerful Vocabulary ENHANCING POWERFUL VOCABULARY UNIT – THE CORPORATION Trend School – Center for Business Communication | Enhancing Powerful Vocabulary Warm Up What is a Corporation? What is Corporate Agenda? How would you define Corporate Responsibility? What is the difference between responsibility and accountability? Accountability: The state of being accountable; liability to be called on to render an account; the obligation to bear the consequences for failure to perform as expected; accountableness Syn Answerability Responsibility: An act or course of action that is demanded of one, as by position, custom, law, or religion The obligation to carry forward an assigned task to a successful conclusion Syn Burden, commitment, duty Pre-viewing vocabulary A B all-persuasive (d) a inquiry (i) b a thorough, often drastic reorganization, as of the personnel in a business or government legal right to the possession of a thing assets (m) c trust or faith in a person or thing ownership (b) d to be present in all places compensation programs (l) e at the cost of someone or something; the using of someone to gain advantage shakeups (a) f something to be done, especially an item on a program or list overhang (j) g to accomplish something desired or intended confidence (c) h to affect deeply in mind or emotion Trend School – Center for Business Communication | Enhancing Powerful Vocabulary broker (o) i a close examination of a matter in search of information or truth 10 whistle blower (q) j to project or extend beyond 11 to harm (n) k 12 to succeed (g) l 13 principled company (p) m the return received on a business undertaking after all operating expenses have been met something, such as money, given or received as payment or reparation, as for a service or loss anything of material value or usefulness 14 profit (k) n physical or psychological injury or damage 15 at someone’s expense (e) o 16 overwhelm (h) p one that acts as an agent for others, as in negotiating contracts, purchases, or sales in return for a fee or commission based on or manifesting objectively defined standards of rightness or morality 17 agenda (f) q one who reveals wrongdoing within an organization to the public or to those in positions of authority Video – What is a Corporation? http://www.youtube.com/watch?v=Pin8fbdGV9Y&feature=PlayList&p=FA50FBC214A6CE87&index=0&playnext=1 Narration: 150 years ago, the business corporation was a relatively insignificant institution Today, it is allpervasive Like the Church, the Monarchy, and the Communist Party in other times and places, the corporation is today’s dominant institution This documentary examines the nature, evolution, impacts, and possible futures of the modern business corporation Initially given a narrow legal mandate, what has allowed today’s corporation to achieve such extraordinary power and influence over our lives? We begin our inquiry as scandals threaten to trigger a wide debate about the lack of public control over big corporations News clip: George Bush: “I think there is an overhang over the market of distrust Listen, 95%, or some percent, huge percentage of the business community are honest, and uh, reveal all their assets, got compensation programs that are balanced But there are some bad apples…” Narration: The media debate about the basic operating principles of the corporate world was quickly reduced to a game of “follow the leader” I still happen to think the United States is the greatest place in the world to invest We have some shakeups that are going on because of a few bad apples ACCOUNTING FOR GREED PROTECTING YOUR MONEY FOCUS: CORPORATE CRACKDOWN Trend School – Center for Business Communication | Enhancing Powerful Vocabulary Lyrics to “Bad Apple”: “Some people call me a bad apple, well I may be bruised, but I still taste sweet Some people call me a bad apple, but I may be the sweetest apple on the tree” Man with white hair: These are not just a bunch of bad apples CNBC host: This is just a few bad apples Sarbanes: It’s not just a few bad apples Rep Scott McInnis: We’ve gotta get rid of the bad apples … you can start with Tyco Lou Dobbs: Bad apples Rep Scott McInnis: We know all about Worldcom Woman announcer: Bad apples Rep Scott McInnis: Xerox corporation Greta Van Sustern: Bad apples Rep Scott McInnis: Arthur Anderson Chris Mathews: Bad apples Rep Scott McInnis: Enron, obviously Ari Fleischer: Bad apples Rep Scott McInnis: Kmart Corporation Red haired guy: The fruit cart is getting a little more full Charles Lewis: I don’t think it’s just a few apples, unfortunately I think this is the worst crisis of confidence in business – Narration: What’s wrong with this picture? Can’t we pick a better metaphor to describe the dominant institution of our time? Through the voices of CEOs, whistleblowers, brokers, gurus and spies – insiders and outsiders – we present the corporation as a paradox, an institution that creates great wealth, but causes enormous, and often hidden harms Sir Mark Moody-Stuart: I see the corporation as part of a jigsaw in society as a whole, which if you remove it, the picture’s incomplete But equally, if it’s the only part, it’s not going to work Hank Mckinnell: A sports team Some of us are blocking and tackling Some of us are running the ball Some of us are throwing the ball But we all have a common purpose, which is to succeed as an organization Wigand: A corporation’s like a family unit People in a corporation work together for a common end Badaracco: Like the telephone system, it reaches almost everywhere It’s extraordinarily powerful, it’s pretty hard to avoid And it transforms the lives of people, I think on balance, for the better Ira Jackson (V/O): The eagle Soaring, clear eyed, competitive, prepared to strike, but not a vulture Noble, visionary, majestic, that people can believe in, and be inspired by, that creates such a lift that it soars … I can see that being a good logo for the principled company … Okay, guys, enough bullshit Howard Zinn: Corporations are artificial creations You might say they’re monsters trying to devour as much profit as possible at anyone’s expense THE BIGGEST THING SINCE CREATION Michael Moore: I think of a whale A gentle, big fish, which could swallow you in an instant Mary Zepernick: Dr Frankenstein’s creation, has overwhelmed and overpowered him, as the corporate form has done with us Keyes: The word “corporate” gets attached in almost, you know, in a pejorative sense to – and gets married with – the word “a-gen-da.” And one hears a lot about the corporate a-gen-da As though it is evil As though it is an agenda which is trying to take over the world Personally, I don’t use the word “corporation.” I use the word “business.” I will use the word “company.” I will use the words “business community.” ’Cause I think that is a much fairer representation than zeroing in on just this word “corporation.” WHAT IS A CORPORATION? Badaracco: It’s funny that I’ve taught in a business school for as long as I have without every having been asked so pointedly to say what I think a corporation is It is one form of business ownership Badaracco: It’s a group of individuals working together to serve a variety of objectives , the principle one of which is earning large, growing, sustained, legal returns for the people who own the business Trend School – Center for Business Communication | Enhancing Powerful Vocabulary A Watch the video Write true (T) or false (F) on the space next to each statement T _ F _ F _ T _ T _ F _ F _ T _ T _ The Corporation is today’s dominant institution 50 percent of the business community is honest There are no bad apples in the business community The Corporation is an institution that creates great wealth but causes hidden harms People in a Corporation should work together for a common end Corporations are real creations and can’t be compared to monsters The corporate form has not overwhelmed nor overpowered us The corporate agenda is trying to take over the world A Corporation is a group of individuals working together to serve objectives such as earning large, growing, sustained legal returns for the people who own the business B Do you agree with the statements above? Explain Teacher’s Note: Choose 3-4 statements and ask students to individually elaborate on their views Interrupt where necessary to provide new words or rephrase Force the students to use the new words Pre-viewing vocabulary A Before watching the next video, choose the best definition for the words below: A steam pump is: a a car driven by steam power b a small pumping engine operated by steam It is usually direct-acting c a pipe A coal mine is: a a mine that contains gold b a place where there are precious stones c a mine where coal is dug from the ground To haul means: a to pull or drag forcibly b to call someone c to greet someone A gizmo is: a a small thing b a mechanical device or part whose name is forgotten or unknown Trend School – Center for Business Communication | Enhancing Powerful Vocabulary c something unknown A charter is: a a bus or plane b a company c a document outlining the principles, functions, and organization of a corporate body; a constitution A shareholder is: a one that owns or holds a share or shares of stock b a company’s stock c the CEO of a company To be liable for something means to be: a in charge of something b legally obligated; responsible c likely to happen Constraints are: a restrictions, limits and regulations b embarrassing situations c legal restrictions To deprive someone of something means to: a eliminate something from someone b restrict the use of something c take something away from someone Video – Birth (4.55) http://www.youtube.com/watch?v=8SuUzmqBewg&feature=PlayList&p=FA50FBC214A6CE87&index=1 A Watch the video once B Watch again and try to fill in the missing information The modern corporation 1) has grown out of the industrial age The industrial age began in 2) 1712, when an Englishmen named 3) Thomas Newcument invented a 4) steam driven 5) pump to pump water out of the English 5) coal mine, so the English coal miners could get more coal to the mine rather than 6) haul in buckets of water out of the mine It was all about productivity, more coal per man-hour And today it’s more 7) chips per man hour, more 8) gizmos per man hour The system is basically the same producing more sophisticated products today Noam Chomsky: The dominant role of corporations in our lives is essentially the product of roughly the past century Corporations were originally associations of people who were charted by state to perform a particular function like a group of people want to build a bridge over the Charles River or something like that 10 Trend School – Center for Business Communication | Enhancing Powerful Vocabulary B Listen again and fill in the gaps Thanks for joining me on this pod-cast This is Robin Sharman The title of this one is called “Eight things that Successful People do” – and I’m simply going to 1) ARTICULATE eight things that I’ve observed in highly successful people, that you can bring into your life to get to your own 2) UNIQUE form of greatness First of all, successful people are incredibly focused around their deliverables or around their todos In other words they’re focused around their goals I call it the law of linkage – the most effective people, the most productive people, simply make sure that every single thing that they each day is 3) ALIGNED with their goals, so that every activity somehow gets them closer to where they want to be at the end of their lives Focus is so very important to live your best life… focus, focus, focus, focus Be good at saying no to things that are unimportant, so that you can say yes to the things that truly count The second thing that successful people do: they’re positive and they’re passionate It’s so important to be the most positive person you know It’s so important to be so passionate by what you’re trying to create and the life you’re trying to live, that other people feel that passion ‘Cause passion is truly is truly contagious, and when you get excited about what your goals, and when you get excited about your to-dos, that 4) RUBS OFF on other people, and they get excited too Number three: successful people work hard It reminds me of that old line, “The harder I work, the luckier I get I have never seen a truly successful leader that doesn’t outwork everyone else around them Hard work yields wonderful results Number four: N S I… Never Stop Innovating Successful people are always innovating They’re always 5) COMING UP WITH new ideas on slips of paper or on napkins in restaurants They’re always asking: How can I improve my business? How can I improve my career? How can I improve my thinking? How can I improve my communications? Or how can I improve my health or my family life? N S I – Never Stop Innovating – Never accept the ordinary … always be pushing the envelope! Number five: successful people use their time well Become a masterful time-manager I’ve recorded a very powerful audio presentation on this point, called “Manage your time – Master your life” You can get at robinsharman.com The idea is simply this: you want to be World Class at managing your time Time is a 6) COMMODITY that slips through your hands like grains of sand This moment we are sharing right now, will never come again This day today, will never come again You can’t recapture what you could have done today So you want to be so good at focusing your time on the things that truly count Number six: successful people add outrageous value They’re always asking themselves: how can I help other people live better lives? How can I help other people live their dreams? How can I add outrageous amounts of value to my clients - to elevate their businesses or to elevate they way they things? And pure and simple: when you help other people get to their goals, they will help 40 Trend School – Center for Business Communication | Enhancing Powerful Vocabulary you get to your goals When you 7) DELIVER exquisite amounts of value to other people that sets you up to win That brings me to point number seven: successful people have strong relationships with other human beings Business, in so many ways, is all about relationships People love doing business with people they trust People want to business with people they like Make the time to 8) BUILD relationships Make the time to good things for people Make the time to break bread with your customers and your suppliers and your team-mates And of course, make the time to build strong relationships with your family members and your friends In so many ways, a rich life comes down to the quality of your human connections And then the eighth thing that successful people that successful people is that they are devoted to excellence They want to be the best at what they They want to be magnificently great in their careers They want to stand for the highest and they want to be truly excellent So there you have it Eight things successful people I know you heard me talk about my threestep success formula before: Awareness precedes choice which precedes results With better awareness, you’ll make better choices With better choices, of course you’re going to see better results Apply that three-step success 9) FORMULA to these eight traits that I’ve just shared with you Now that you have even better awareness about the kinds of things that truly successful people do, you can make better choices today And you know, if you begin to make better choices today, you know what you’ll see: better results! 41 Trend School – Center for Business Communication | Enhancing Powerful Vocabulary ENHANCING POWERFUL VOCABULARY UNIT – USING POWERFUL VOCABULARY 42 Trend School – Center for Business Communication | Enhancing Powerful Vocabulary Reading Do You Know these Powerful Vocabulary Words? By Marc Slater The University of Illinois has a vocabulary test of just 29 specific words They found that the results of this simple test could very accurately predict how successful a student would be throughout their academic career at the University In business, too, there are certain powerful vocabulary words that are not only an good indicator of how far an employee will rise in the ranks but also, if learned, can directly help you climb your career ladder - as high as you desire! Specific business situations where these powerful vocabulary words can make a real difference to your career include: Presentations Written communication Meetings Powerful vocabulary words are often verbs - powerful action words Here is a key list of powerful verbs that you should be using in your everyday business life to get an edge: Analyzed Drove Integrated Applied Educated Justified Audited Enhanced Maintained Authored Escalated Mentored Built Established Negotiated Collaborated Evaluated Prepared Consulted Facilitated Presented Counseled Formatted Processed Created Generated Programmed Delivered Impacted Prospected Demonstrated Implemented Reported Developed Increased Researched 43 Trend School – Center for Business Communication | Enhancing Powerful Vocabulary Retained Supported Tutored Reviewed Taught Verified Revitalized Troubleshot Although some of these words shouldn’t be new to you, chances are you don't think of using them nearly as often as you could As you work on incorporating these words into your every day vocabulary you will begin to see a real difference in how people relate to you in professional settings Teachers Note: Group class: As a class, ask students to choose 20 words from the list Divide the class into two groups and ask the best student to serve as jury Each group should look up the words They cannot change the form of the words they have chosen If they are good, they should not take notes or write anything If not, tell them they can write a sentence using each word Do not intervene or help in any way Tell the class you will write one of the selected words on the board In turns, the groups should read their sentences for that particular word The juror must select the best sentence and award one point Make sure you have a prize for the members of the winning team If none of the sentences was good enough, the groups should write another until a point is awarded Short sentences should be discouraged The juror can also award one point to each sentence, if both were good If you only have two students, you must choose the best sentence and explain why Another option is the story-telling game You start a story and point to one of the selected words Students must use the word to continue the story Continue in this way until all the words have been used Record for feedback or note incorrect use, but not interrupt All incorrect sentences must be rephrased or redone after the activity has ended Business Communication Tools - Gerund vs Infinitive A Complete the following sentences with either a gerund or infinitive In some cases the verb to use is indicated in the brackets The first one has been done for you You'll remember to fill the car up with petrol, won't you? Try drinking a cup of chamomile tea before you go to bed She remembered seeing his face in a police identikit picture You must try to cut down on the number of cigarettes you smoke Being a doctor means working very long hours and having a fragmented social life 44 Trend School – Center for Business Communication | Enhancing Powerful Vocabulary During the meeting we came to realize that not only were we not getting a pay rise but probably a pay cut! I regret telling him he was pathetic, I got a bit angry, and that’s all I regret to tell you that there is very little chance of recovery Having defeated the champion in the opening match, she went on to win the tournament 10 Isn't it time you stopped depending on your parents so much and tried to stand on your own two feet? 11 You can't expect to pass the exam if you spend all day playing video games 12 I can't help wondering (wonder) why Julie keeps coming/getting home so late 13 Would you mind not smoking in here? I can't stand breathing in other people's cigarette smoke 14 Don't forget to take the car to the garage on Monday — the brakes need checking again 15 There was no point in promising (promise) to help (help) if you don't like getting your hands dirty! B Choose the correct verb forms Do you remember (meet) meeting her last year? Sorry — I forgot (post) to post your letters I regret (not visit) not visiting her when she was ill We discussed the budget and then went on (talk) to talk about sales Do you want to go on (learn) learning English? He doesn't allow us (make) to make personal phone calls The hospital only allows (visit) visiting at weekends I like (watch) to watch/watching TV in the evenings Would you like (spend) to spend the weekend with us? 10 Thanks — I'd love (come) to come 11 If nothing else works, try (read) reading the instructions 12 I'll try (repair) to repair/repairing your car tomorrow 13 I saw John (wait) waiting for a bus as I came home 14 I heard you (break) break something — what was it? 15 I can feel something (crawl) crawling up my leg 16 We'll have to stop (get) to get petrol 45 Trend School – Center for Business Communication | Enhancing Powerful Vocabulary 17 He stopped (work) working when he was sixty-five 18 I regret (tell) to tell you that you have failed your examination D Complete the following text with the correct form of the verbs given Camping (camp) is my favorite outdoor activity Every time somebody invites me to go (go) camping I can’t help accepting (accept) it Camping can teach me many things, for example, how to recognize (recognize) and appreciate plants how to set (set) up a tent, how to read (read) a map etc Most of all, I can spend time reading (read) or talking (talk) to my friends Whatever I choose to (do) I am looking for about the same experiences other campers are looking for Most campers are attempting to find (find) a simple lifestyle, away from a world filled with computers and microwave ovens Nobody worries about having (have) to go to work the next day, while they enjoy being (be) outdoors Communication Tools – Adjective, Adverb or Noun? A Choose the best option a The boss is ………………………………… in his new office i comfortable ii comfort b The stories in this book have a lot of ………………………… i various ii variety c I am ……………………………… about the game i curious ii curiosity d My neighbor is …………………………… settled in his new house i comfortable ii comfortably e Is he more ……………………………… today? i confidence ii confident f He is not ……………………………… for his behavior i responsible ii responsibility g Are these books ……………………………… ? i value ii valuable h The little boy has a lot of ……………………………… i curious ii curiosity 46 Trend School – Center for Business Communication | Enhancing Powerful Vocabulary i My car is not ……………………………… i dependable ii dependability j The doctor has a bad …………………………… i ill ii illness k This product is ………………………………-friendly i environmentally ii environment l Our project was …………………………… last month i development ii developed m She works with …………………………… programs i environmentally ii environmental n The work has little ……………………………… i value ii valuable Communication Tools – Basic Subject - Verb Agreement A For each pair of sentences below, write out the correct form of the verb in parentheses This convenience store closes at midnight The other stores (close) at 9:00 Gus complains about everything He even (complain) about the color of the sky My sisters play musical instruments My brother and his friend (play) with their iPods I care about her very much She (care) about no one but herself This coffee tastes like gasoline You (taste) it and tell me what you think Our refrigerator leaks Water (leak) onto the floor and loosens the vinyl Every afternoon, they hurry down to the station to meet their mother She (hurry) home from work Merdine carries a leather pouch filled with quarters The police officers (carry) clubs We raise okra and peanuts on our farm My brother (raise) the gate before the sun rises 10 Felicity criticizes everyone she works with She never (criticize) herself 11 Both candidates oppose increased defense spending Neither of the two candidates (oppose) the war in Iraq 12 Not one of these cell phones belongs to me One of the phones (belong) to Merdine 13 Most students take all of their classes in the morning Nobody (take) classes after 2:00 47 Trend School – Center for Business Communication | Enhancing Powerful Vocabulary 14 One of my hobbies is collecting shopping bags My hobbies (be) unusual 15 Gus and Merdine want a trial separation Neither one (want) to move out of the apartment 16 Neither of the players admits that he made an error Both players (admit) that somebody made a mistake 17 Both the manager and her assistant have been fired Neither the manager nor her assistant (have) been notified 18 Where is your little brother? Several pages from my journal (be) missing 19 Professor Legree often goes for long walks in the rain The lights in his house (go) on at midnight 20 The students in the back of the room play poker during breaks The student who sits next to the refreshments (play) solitaire ANSWERS: (1) close; (2) complains; (3) play; (4) cares; (5) taste; (6) leaks; (7) hurries; (8) carry; (9) raises; (10) criticizes; (11) oppose; (12) belongs; (13) takes; (14) are; (15) wants; (16) admit; (17) has; (18) are; (19) go; (20) plays Business Communication Tools – False Friends A Replace the word in italics with a word that makes more sense You may need to rephrase He is living here actually (at present, now, he is currently living here) Truly she is a very good mother (actually) They are adepts of the Messianic church (followers, members) You have to advise me when you are late (warn, tell me in advance) Do you have her phone number in your agenda? (phone book, diary, scheduler) To get good TV reception, you need a good anthem (aerial) A computer company is a good application nowadays (investment) Did you take appointments during the lesson? (notes) A lot of violence is caused because people have arms (weapons, guns) 10 He’s going to assume a new position in the company (take over, take) 11 Are you going to attend the phone? (answer) 12 Could you attend me, please? I need to see some glasses (help, assist) 48 Trend School – Center for Business Communication | Enhancing Powerful Vocabulary 13 My co-workers are always having loud discussions about something (arguments) 14 John pretends to become the company director next year, but I think they have someone else in mind (expects, hopes) 15 She was offered a car with a motorist (driver) 16 A new library has just opened near my house I’m going there this afternoon to buy the new bestseller (bookshop) 17 I'd rather find a job and start working than spending another three to five years studying a university career (degree) 18 She is too sensible and cannot take the pressure We need people that not cry when faced with a problem (sensitive) 49 Trend School – Center for Business Communication | Enhancing Powerful Vocabulary Communication Skills – Writing E-mails A Read the email below How would you improve this e-mail message? Hi all, As discuss with Client delivery team, When we try to enable or disable faulty message in future We also need to check all PBX lines status If you have no problem, I will demonstrate the work procedure in my PC tomorrow after lunch (around 15 mins.) Regards, Simon B Now watch the video Video – E-mail Tune-Up http://www.youtube.com/watch?v=yDkLz0RS_PU&feature=channel What does the speaker say about paragraphs? What are the steps to consider when writing an e-mail? Step – Reviewing; Step – Mechanics; Step – Style; Step – Tone C Rewrite the e-mail according to the corrections listed in the video (Teacher: They should write without copying It does not need to be perfect, but should be an improvement from their first response 50 Trend School – Center for Business Communication | Enhancing Powerful Vocabulary ………………………………………………………………………………………………………………………………………………………… ………………………………………………………………………………………………………………………………………………………… ………………………………………………………………………………………………………………………………………………………… ………………………………………………………………………………………………………………………………………………………… ………………………………………………………………………………………………………………………………………………………… ………………………………………………………………………………………………………………………………………………………… ………………………………………………………………………………………………………………………………………………………… ………………………………………………………………………………………………………………………………………………………… ………………………………………………………………………………………………………………………………………………………… E Write an e-mail to a co-worker from a different department saying you cannot attend a meeting scheduled for (specify time and date) on the subject of (specify subject) due to (specify reason) Reschedule for another time and day or offer another solution Use a semi-formal, business-like approach, and observe subject line and paragraphing …………………………………………………………………………………………………………………………………………………… …………………………………………………………………………………………………………………………………………………… …………………………………………………………………………………………………………………………………………………… …………………………………………………………………………………………………………………………………………………… …………………………………………………………………………………………………………………………………………………… …………………………………………………………………………………………………………………………………………………… …………………………………………………………………………………………………………………………………………………… …………………………………………………………………………………………………………………………………………………… …………………………………………………………………………………………………………………………………………………… …………………………………………………………………………………………………………………………………………………… …………………………………………………………………………………………………………………………………………………… 51 Trend School – Center for Business Communication | Enhancing Powerful Vocabulary Quiz Game Check the alphabetical list of vocabulary words related to the workplace on the next page You are going to write a quiz for your classmates using this vocabulary One group can concentrate on A-O and the other group P-W Check vocabulary you don’t know in a dictionary Spend 30 minutes writing up a 20-question quiz with questions like this example: What is a blue-collar worker? 1) Someone who works in an office 2) Someone who works on the shop floor (factory) 3) Someone who designs jewelry with blue stones Teacher’s Note: Another option to the game below is a Jeopardy-type quiz in which students must prepare the DEFINITION in order to get a word (ANSWER) For example: Someone who works in an office ANSWER: What is a blue-collar worker? ………………………………………………………………………………………………………………………………………………… ………………………………………………………………………………………………………………………………………………… ………………………………………………………………………………………………………………………………………………… ………………………………………………………………………………………………………………………………………………… ……………………………………………………………………………………………………………………………………………… ……………………………………………………………………………………………………………………………………………… … ………………………………………………………………………………………………………………………………………………… ………………………………………………………………………………………………………………………………………………… 10 ……………………………………………………………………………………………………………………………………………… 11 ……………………………………………………………………………………………………………………………………………… 12 ……………………………………………………………………………………………………………………………………………… 13 ……………………………………………………………………………………………………………………………………………… 52 Trend School – Center for Business Communication | Enhancing Powerful Vocabulary 14 … 15 ……………………………………………………………………………………………………………………………………………… 16 ……………………………………………………………………………………………………………………………………………… 17 ……………………………………………………………………………………………………………………………………………… 18 ……………………………………………………………………………………………………………………………………………… 19 ……………………………………………………………………………………………………………………………………………… 20 ……………………………………………………………………………………………………………………………………………… A B C D assets to address absenteeism rate accident at work applicant awareness to apply for a job to appoint a person apprenticeship aptitude test to ask for a raise assessment of applicant assistant allowance back pay bargaining power basic salary to be dismissed to be fired to be laid off to be on probation to be on trial to be on strike to be out of work blue-collar worker behavior broker buying habits candidate Christmas bonus clerical work company bargaining company negotiation compensation contractual situation cost of living credentials confidence day shift direct labor disability pension disciplinary measure dismissal dismissal for cause dismissal without notice debt disruption E F G H early retirement employer employee employment agency employment card employment contract employment rate executive personnel exit permit emotional audit family allowances fill a vacancy freelance full employment full time full time employment to focus funds to give notice general strike go on strike gross wages have an accident at work health care higher education hold a position holiday human relations human relationships to harm I L N O industrial injury independent unions index indirect labor industrial relations inquiry improve to identify to incorporate labor relations to be liable for lease national holiday to overwhelm outgoing 53 Trend School – Center for Business Communication | Enhancing Powerful Vocabulary P R S T permanent disability permanent job permanent staff personnel personnel department to push the envelope prevention production bonus professional qualifications professional training programmer public holiday purchasing manager part time job pay increase payroll pay slip pay off pension fund re-employment refresher course relationship management remuneration to resign resignation to retire retirement retirement age right to strike risk indemnity role clash retirement rewards recognize reluctant steady job salaried workers salary seasonal employment seasonal workers secondary job secure employment to select candidates severance pay sick leave skilled labor strike to set up to sue shareholder savings to take measures to take a holiday temporary staff top manager trade union training training period trial period turnaround toxic emotions U V W under contract underemployed unemployment unemployment benefits union union dues unjustified dismissal unpaid leave unskilled worker vacancy vacant vacant position wage wage bargaining wage claims welfare welfare contributions work overtime working day working hour workload workplace work shift white-collar worker Teacher’s Note: If you have time, play the vocabulary game (provided with this material on request) This game is a review of all vocabulary in Units 1-3 You need at least students Print the game board and cards Cut them out As the answers are highlighted on the cards, you can either read out the definitions or divide the class and give a pile to each group One group reads the question to the other, which must answer correctly in order to move forward one space The first group/student to reach the end, wins To make it more challenging, students must provide a sentence for each word in order to advance 54 Trend School – Center for Business Communication | Enhancing Powerful Vocabulary [...]... documentary, what is an “externality”? 17 Trend School – Center for Business Communication | Enhancing Powerful Vocabulary ENHANCING POWERFUL VOCABULARY UNIT 2 – INTERNATIONAL MARKETING 18 Trend School – Center for Business Communication | Enhancing Powerful Vocabulary Warm Up 1 What products do you know that are marketed internationally? 2 What kind of problems do companies face when they go international?... without or in need of 7 to be concerned (g) g to be preoccupied 8 the bottom line (c) h an unincorporated company formed under applicable state statute whose members cannot be held liable for the acts, debts, or obligations of the company and that may elect to be taxed as a partnership 9 to lack (f) i not a corporation 12 Trend School – Center for Business Communication | Enhancing Powerful Vocabulary 10... 1979, during a Chicago trade show, he became impressed by a hand-sewn (stitched by hand) leather sneaker called Reebok, named after a type of African gazelle and marketed by the heralded (publicly praised) British athleticshoe company J.W Foster & Sons (a familyowned company that made the running shoes worn in the 1924 Olympics by the athletes celebrated in Chariots of Fire) Fireman bought the U.S distribution... family is trying to save the WRECKAGE of his financial career (WRECK) 32 Trend School – Center for Business Communication | Enhancing Powerful Vocabulary ENHANCING POWERFUL VOCABULARY UNIT 3 – THE WORKPLACE 33 Trend School – Center for Business Communication | Enhancing Powerful Vocabulary Warm Up 1 How would you describe your workplace? 2 How can we turn the workplace into a creative and productive... highlighted words and write the answer in the blank provided 1 2 3 4 The negotiators reached a broaden agreement on the main issues BROAD I thanked my boss for the raise and smiled broad at him BROADLY Do you think reading can broadly your views of the subject? BROADEN The broadly of her opinions shocked the board of directors BROADNESS 26 Trend School – Center for Business Communication | Enhancing Powerful. .. money spent 29 Trend School – Center for Business Communication | Enhancing Powerful Vocabulary 9 rate a value b tax c price 10 wiping out a removing b increasing c decreasing 11 bleeding a gain b extra c loss 12 whiny a complaining b happy c funny 13 on tap a ready b unavailable c fast 14 squeezed a saved b obtained easily c obtained from pressure 15 wreck a base b build c ruin D Which word best completes... stripping them from people 11 Trend School – Center for Business Communication | Enhancing Powerful Vocabulary Pre-viewing vocabulary A Match the words to their definitions 1 incorporate (e) a to accrue as proceeds or profit: Little money issued from the stocks 2 limited liability company (h) b to institute legal proceedings 3 to issue (a) c the final result or outcome 4 individual person (i) d to... concerned only for the short term profit of their stockholders who are very highly concentrated 14 Trend School – Center for Business Communication | Enhancing Powerful Vocabulary B Choose the best alternatives for the statements below: 1 The advantage of incorporating is: a being able to manufacture products b being able to have regulations c having limited liability 2 Imperial Steel Incorporated has... because it has enjoyed POLITICAL STABILITY for the last 50 years 4 The purchasing behavior of consumers can be described as their BUYING HABITS 5 The ECONOMIC SITUATION— is improving, leading to a rise in employment 6 INCOME DISTRIBUTION- is a term used by economists to describe how wealth is shared in a country 19 Trend School – Center for Business Communication | Enhancing Powerful Vocabulary B Can... financial institution, approached her boss for permission to attend the funeral of a family member, a young nephew tragically killed in an accident," he says "When told that the funeral was on the following Monday afternoon, the manager, preoccupied with company deadlines, at first refused the request He needed her to attend a meeting on Monday afternoon, he said, and urged Vivien to try to get the family