How To Keep Clients and keep them coming back for more bit.ly/getsked Meet Our Panelists In 18 years Bernard has started companies, taken web-based companies to multi-million dollar status, launched over 300 websites, and has managed over a thousand marketing campaigns Tim has dedicated half a decade to being a top-notch digital marketer, salesman, and relationship builder He has launched and retained more than 500 projects, including those of key partners bernard@seoreseller.com tim@seoreseller.com /bernardsanjuaniii /timbienvenida TOLL-FREE 1-800-250-6106 | US (415) 625-9700 UK (44) 203-769-7710 | AU (02) 8484-1116 How To Keep Clients (and make them come back for more) with Recent Dashboard Feature PROPOSAL CREATOR Create and manage proposals for your clients straight from the Dashboard [UPDATE] We’re regularly adding new design sets per business category for more mockup options And soon, deploying the web design project is as easy as a click What’s Next: Recent Dashboard Feature bit.ly/getsked How To Keep Clients (and make them come back for more) with bit.ly/getsked MOCKUP BUILDER Build web design mock-ups and incorporate client feedback in real-time Recent Dashboard Feature bit.ly/getsked RESOURCE CENTER Get access to free templates, brandable documents and client management materials Train your team using our sales guides, methodology explainers and product sheets [UPDATE] We're constantly adding new material to the resource center Resource material is now available in US, UK, and AU English What’s Next: Coming Soon bit.ly/getsked How To Keep Clients (and make them come back for more) with Coming Soon The Feedback Module is just one component of SEOReseller's complete Online Reputation Management Suite Includes: online reputation monitoring, citation listings, and reviews management What’s Next: Boost Your Business Webinar Recap bit.ly/getsked How To Keep Clients (and make them come back for more) with bit.ly/getsked DASHBOARD FEEDBACK MODULE Enable Small Businesses to gather positive reviews and grow their online reputation Boost Your Business Webinar Recap The Goal Share our years of industry experience with partners, so they too can establish a successful digital services business Previous Discussions  How To Become A Powerhouse Agency In Less Than A Year  How To Ace Your Next Sales Pitch What’s Next: Stats bit.ly/getsked How To Keep Clients (and make them come back for more) with bit.ly/getsked A monthly 45-minute webinar hosted by SEOReseller Stats Some Stats to Know: Retention Rate of Partner Agencies Some of our accounts are over years old bit.ly/getsked SEOReseller’s retention rate averages 12.04 months Powerhouse Partners put their customers in a contract What’s Next: Discussion Overview Beginner Agencies Powerhouse Agencies 4.25 months 18-24 months bit.ly/getsked How To Keep Clients (and make them come back for more) with Discussion Overview In this webinar, we want to share with you some insights and tips on how to retain your clients and foster loyalty to your business Know Your Baseline Set Goals Highlight Success Add More Value to Clients Never Stop Looking For Ways To Drive More Business bit.ly/getsked • • • • • Q&A Session Feel free to send your questions in advance using WebEx chat What’s Next: Know Your Baseline bit.ly/getsked How To Keep Clients (and make them come back for more) with bit.ly/getsked Feel free to send your questions to our panelists via chat and we’ll answer them during the Q&A portion Know Your Baseline What’s Next: Know Your Baseline | Case Study #1 James, Junior Editor Know Your Baseline | Case Study #1 When SEOReseller started in 2011… We wanted to grow, not incidentally but DELIBERATELY What We Did: ● Understand what was an acceptable life span for our customers and initially set the goal to months 115% increase within the same year 3.25 mos What’s Next: Know Your Baseline mos Within the same year bit.ly/getsked A minimum or starting point used for comparisons As of 2016 SEOReseller’s Average Retention Rate: 12.04 mos That’s 270% increase from our initial year! How To Keep Clients (and make them come back for more) with bit.ly/getsked What is a baseline? bit.ly/getsked Feel free to send your questions to our panelists via chat and we’ll answer them during the Q&A portion Highlight Success What’s Next: Highlight Success | Case Study #3 Jill, Project Manager Highlight Success | Case Study #3 2,000+ keywords Increased first page rankings from 64 to 2000+ ranking keywords 64 keywords PRO TIP Be the bearer of news (good or bad) bit.ly/getsked Bank started with us and ran a 12-month campaign 12 months The Point: Shout out each and every single keyword ranking! 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