Phan Anh - MBA/ Lecturer, E - Commerce, VCU | www.phananhonline.com ONLINE SHOPPING (B2C) IN VIETNAM REVIEW 2012 Phan Anh - MBA/ Lecturer, E - Commerce, VCU | www.phananhonline.com            !∀ #  ∃  %         %  & !        ∋( ) ∋(∗%  + ,−  .     −  /  !  0 1%  + # . &2∀   !    ∀ # ∀3     ! 0 1  % Phan Anh - MBA/ Lecturer, E - Commerce, VCU | www.phananhonline.com +4&56756+&+ 6−−58552 5∀ 649&5:6;;9,5765 +6&59&< 649&5:6;;9,5765 6;6+&859&< ∋(∗56+466= Phan Anh - MBA/ Lecturer, E - Commerce, VCU | www.phananhonline.com 95!5#−         ! ∀#∃   %∃  &  #∃ Phan Anh - MBA/ Lecturer, E - Commerce, VCU | www.phananhonline.com 5.58525∀ ∋ ( ∋) ∀     ∀∃ ∗ + (  ∃   ,−).  ,)  /0∋    Phan Anh - MBA/ Lecturer, E - Commerce, VCU | www.phananhonline.com 649&5:6;;9,5765 +6&59&< > &65765:,9,5765 +?9+96456&&5+65&26&& > :,9,5;&&+,&5675649&5 :6;;9,5 > 9+&+9&5&9& > +6645?5&≅9;&+5 > 9+&&+&?5+;&5675;6?+595649&5 :6;;9, > 7+6577&+5+6&5+97+96 Phan Anh - MBA/ Lecturer, E - Commerce, VCU | www.phananhonline.com &65765:,9,5765+?9+9645 6&&5+65&26&& (% +5−5 .5955 55 −555 9% % .5.55 /5−5 5−55 53 Phan Anh - MBA/ Lecturer, E - Commerce, VCU | www.phananhonline.com (5+5−5.5955 Phan Anh - MBA/ Lecturer, E - Commerce, VCU | www.phananhonline.com              Phan Anh - MBA/ Lecturer, E - Commerce, VCU | www.phananhonline.com :,9,5 ;&&+,&5675 649&5:6;;9,5 ΑΒΧ ((Χ ((Χ 5∋∋Β 5∋∋Β5∋∋Β 5∋∋Β +5 65 6 ∃Χ ∗ΒΧ (∋Χ 5 55 5∋( ∋(∋( ∋( +5 65 6 . Phan Anh - MBA/ Lecturer, E - Commerce, VCU | www.phananhonline.com ONLINE SHOPPING (B2C) IN VIETNAM REVIEW 2012 Phan Anh - MBA/ Lecturer, E - Commerce, VCU | www.phananhonline.com  . www.phananhonline.com Social Media Marketing in Vietnam 2012 & Trend in 2013  Growing fast  One of the most important E-Marketing tools  Internet Users love Social Media Services  Spend. "E-commerce consumer research in 2012& quot; by Visa, it can be seen that 98% of research subjects found their need for products and services through Internet in the past 12 months. In particular,