539 Appendix C ✦ Test Taking Tips If you don’t receive a passing score If you do not pass a certification exam, you may call the testing center to schedule a time to retake the exam. Before retaking the exam, you should review this book and focus additional study on the topic areas where your exam results could be improved. Please note that you must pay again for each time you retake the exam. One way to determine areas where additional study may be helpful is to review your individual section scores carefully. The section titles in your score report generally correlate to specific groups of exam objectives. Here are some specific ways you can prepare to retake an exam: ✦ Go over the section-by-section scores on your exam results, noting objective areas where your score could be improved. ✦ Review the objectives for the exam, with a special focus on the tasks and objective areas that correspond to the exam sections where your score could be improved. ✦ Increase your real-world, hands-on experience and practice performing the listed job tasks with the relevant products and technologies. For More Information VUE has teamed with Self Test software, which is a world leader in certification practice tests. These practice exams will help to prepare you for the actual test. Visit their Web site for more information at www.vue.com. VUE lists several resources that can help you pass the CompTIA Exams. The Prometric Web site ( www.prometric.com) also contains information about how to pass the CompTIA exams. They offer many ideas on resources you should acquire to pass the exam. The also offer practice exams for a fee. Visit www.cramsession.com for other useful information about the CompTIA Server+ exam. This Web site offers free sample exams and study resources. ✦✦✦ 4809-3 appC.F 5/15/01 9:50 AM Page 539 4809-3 appC.F 5/15/01 9:50 AM Page 540 D D APPENDIX What’s on the CD-ROM This appendix provides you with information on the contents of the CD-ROM that accompanies this book. There are thirteen programs included on this CD-ROM: ✦ Hungry Minds Test Engine ✦ PC-cillin 2000 ✦ Network View 1.2 ✦ Qcheck ✦ Lan-Watcher 1.0 ✦ ipPulse 1.4 ✦ SNMPc Enterprise Edition ✦ NetStat Live 2.11 ✦ CommView 2.4 ✦ AdRem Secure Remote Console 3.0 ✦ AdRem Server Manager 4.4 ✦ AdRem Free Remote Console 3.3 Also included is an electronic, searchable version of the book that can be viewed with Adobe Acrobat Reader. System Requirements Make sure that your computer meets the minimum system requirements listed in this section. If your computer doesn’t match up to most of these requirements, you may have a problem using the contents of the CD. ✦✦✦✦ 4809-3 appD.F 5/15/01 9:50 AM Page 541 542 Appendixes For Microsoft Windows 9x or Windows NT/2000: ✦ PC with a Pentium processor running at 120 MHz or faster ✦ At least 32MB of RAM ✦ At least 50MB of free hard drive space ✦ Ethernet network interface card (NIC) or modem with a speed of at least 28,800 bps ✦ A CD-ROM drive — double-speed (2x) or faster For the SNMPc 5.0 Network Manager program the minimum requirements are: ✦ Microsoft Windows 98 or Windows NT/2000 ✦ PC with a Pentium II processor running at 266 MHz ✦ 64MB of RAM (128MB recommended) ✦ 500MB of available hard drive space ✦ Ethernet network interface card (NIC) ✦ A CD-ROM drive — double-speed (2x) or faster Using the CD with Microsoft Windows To install the items from the CD to your hard drive, follow these steps: 1. Insert the CD into your computer’s CD-ROM drive. 2. Click Start ➪ Run. 3. When the Run dialog box appears, choose Browse and locate your CD-ROM drive. Double-click your CD-ROM drive to view the contents of the CD-ROM. 4. Double-click the folder of the software you would like to install and then choose setup.exe. 5. Click OK. 6. In the Run dialog box you should see the path of the software you wish to install, click the OK button. CD-ROM Contents The CD-ROM contains some great applications that I think you will enjoy. Also included on the CD-ROM is the Hungry Minds Test Engine and the electronic version of the book in Adobe PDF format. The following is a summary of the contents of the CD-ROM arranged by category. 4809-3 appD.F 5/15/01 9:50 AM Page 542 543 Appendix D ✦ What’s on the CD-ROM Hungry Minds Test Engine The version of the Hungry Minds test engine software included on the CD gives you the opportunity to test your knowledge with simulated exam questions. The Hungry Minds test engine product includes: ✦ Features study sessions, standard exams, and adaptive exams ✦ New exam every time ✦ Historical analysis Follow these steps to install the Hungry Minds test engine software: 1. Place the Server+ Certification Bible CD-ROM in your CD-ROM drive. Wait for the Autorun program to start. After a moment, the Welcome screen appears containing the following options: PDFs, Install, Browse, and Exit. 2. Click Install to start the Boson HMI Tests Installation wizard. Read the splash screen and click Next. The End User License Agreement appears. 3. Read through the End User License Agreement for details about the accept- able uses of the Hungry Minds Test Engine software. Click Next to continue to the Hungry Minds Trademark and Disclaimer page. 4. Read through the information about trademarks and disclaimers about the Hungry Minds test engine. Click Next after you finish. 5. Choose a destination for the files to install to. You can accept the default by clicking Next. 6. The installer begins and installs the test engine on your hard drive. A screen appears to tell you that installation was successful. 7. You can start the test engine by choosing Start ➪ Hungry Minds ➪ Server+ Certification Bible. Network monitoring applications The following network monitoring applications are on the CD-ROM. Every program on the CD-ROM is located in the folder name associated with the Software name. LAN-Watcher 1.0 I created this program to be a simple but efficient network-monitoring program. It will enable you to monitor the status of any server connected to a LAN. This includes print servers, routers, mail servers, AS/400, fax servers, and any other device connected to your LAN that has a workstation name or an IP address. All monitoring is done in real time to allow constant and extremely accurate monitor- ing. This program is provided as an unregistered trial version. 4809-3 appD.F 5/15/01 9:50 AM Page 543 544 Appendixes NetStat Live 2.11 NetStat Live, from AnalogX, is a freeware TCP/IP protocol monitor, which can be used to see your exact throughput on both incoming and outgoing data. This pro- gram also lets you see how quickly your data goes from your computer to another computer on the Internet and even will tell you how many other computers your data must go through to get there. SNMPc 5.0 Network Manager SNMPc 5.0 Network Manager, from Castle Rock Computing, Inc., is a scalable, dis- tributed management suite for managing small- to large-sized networks. This evalu- ation version employs multiple components running on different computers, and uses distributed database technology to provide a high-performance platform regardless of the size or configuration of the network. Network View 1.2 Network View 1.2, from Network View Software will discover all your TCP/IP nodes and their routes using DNS, SNMP, and TCP Ports information. Even with a database of more than 5,000 SNMP enterprises and devices, it can be run from a floppy disk. In a few seconds, you produce a high quality map of a network, print it, or save it to a floppy, and modify it as you like. ipPulse 1.4 The 30-day trial of ipPulse, from Northwest Performance Software, Inc., is a remote status monitoring tool. Use ipPulse to monitor the up/down status of IP connected devices (nodes) on any IP connected network. ipPulse uses a variety of methods, including ping, TCP connects, and SNMP to poll and check the network connectiv- ity of a list of user-defined nodes. ipPulse alerts you to failures using a variety of techniques ranging from audible messages to email and pager notification. You can even control ipPulse remotely by logging into Remote Control using any Telnet application. CommView 2.4 CommView, from TamoSoft, Inc., is a program for monitoring network activity capable of capturing and analyzing packets on any Ethernet network. It gathers information about data flowing on a LAN and decodes the analyzed data. With CommView you can see the list of network connections, vital IP statistics, and examine individual packets. IP packets are decoded down to the lowest layer with full analysis of the main IP protocols: TCP, UDP, and ICMP. Full access to raw data is also provided. Captured packets can be saved to log files for future analysis. A flexible system of filters makes it possible to drop packets you don’t need or cap- ture only those packets that you wish to capture. This is a 30-day trial version. 4809-3 appD.F 5/15/01 9:50 AM Page 544 545 Appendix D ✦ What’s on the CD-ROM Remote console applications The following remote console applications are included. AdRem Secure Remote Console 3.0 This evaluation version of Remote Console for Windows environment, from AdRem Software, enables remote access to the NetWare server console. Its key benefits include easy logging on to the server and switching between console screens. The connection is safe thanks to authorization by NDS and 128-bit encryption. AdRem Free Remote Console 3.3 Free Remote Console, also from AdRem Software, is an extremely efficient solution, enabling remote operation on the server. The program offers security for network operations thanks to NDS authentication. Remote Console operates in LAN and WAN environments using the IPX and TCP/IP protocols. It connects with servers with secure NCP connections, automatically using the right network protocol. Server manager application The following server manager application is included. AdRem Server Manager 4.4 Server Manger, from AdRem Software, operating in a Windows environment ensures easy access to information about the state and configuration of every NetWare server in your network. It combines the features of many other programs into one solution, which is easy to use, inexpensive, and secure. Server Manager is an indis- pensable tool for administrators and it makes your everyday work substantially easier. While helping maintain your network integrity, it improves the efficiency of the whole company. Check out this great evaluation version. Virus protection The following virus protection program is included. PC-cillin 2000 This is my favorite antivirus software I have ever used. I am proud to have the opportunity to include a 30-day evaluation copy of PC-cillin 2000 antivirus software, from Trend Micro, Inc., on the CD-ROM for you to evaluate. This software provides complete Internet-era antivirus protection for your home computer. PC-cillin 2000 handles updates quickly and efficiently and uses an incremental update procedure to update only the virus patterns that have changed since the last release 4809-3 appD.F 5/15/01 9:50 AM Page 545 546 Appendixes Electronic version of Server+ Certification Bible The complete (and searchable) text of this book is on the CD-ROM in Adobe’s Portable Document Format (PDF), readable with the Adobe Acrobat Reader (also included). For more information on Adobe Acrobat Reader, go to www.adobe.com. Troubleshooting If you have difficulty installing or using the CD-ROM programs, try the following solutions: ✦ Turn off any anti-virus software that you may have running. Installers sometimes mimic virus activity and can make your computer incorrectly believe that it is being infected by a virus. (Be sure to turn the anti-virus software back on later.) ✦ Close all running programs. The more programs you’re running, the less memory is available to other programs. Installers also typically update files and programs; if you keep other programs running, installation may not work properly. If you still have trouble with the CD, please call the Hungry Minds Customer Care department at: (800) 762-2974. Outside the United States, call (317) 572-3993. Hungry Minds will provide technical support only for installation and other general quality control items; for technical support on the applications themselves, consult the program’s vendor or author. ✦✦✦ 4809-3 appD.F 5/15/01 9:50 AM Page 546 Glossary 10baseT A type of network cable. 10BaseT Ethernet networks run at 10 MB/s, and have a maximum segment length of 100 meters. 100baseT A type of network cable also referred to as Fast Ethernet. 100BaseT runs at 100 MB/s, and the maximum seg- ment length is 100 meters. 1000baseT A type of network cable also referred to as Gigabit Ethernet. 1000BaseT runs at 1 Gbps, and the maximum seg- ment length is 100 meters. Accelerated Graphics Port (AGP) A special port that provides a video controller card with a dedicated path to the CPU. Access Control List (ACL) A list of rights an object has to resources in the network in Microsoft Windows NT and Windows 2000. ACL See Access Control List. adaptive teaming Two or more network interface cards brought together in a team. If one network interface card fails, the other one will take over. AGP See Accelerated Graphics Port. Antivirus software A category of software that uses various methods to eliminate viruses in a computer. It typically also protects against future infections. application log A Windows NT Log file, viewable in Event Viewer, used to keep track of events for network services and applications. application server Any server that acts as a middle tier in a multi-tiered application that involves using transactional database data, and processing client requests to use that data. 4809-3 GL.F 5/15/01 9:50 AM Page 547 548 Glossary AT Attachment Packet Interface (ATAPI) A protocol created to enable non-hard disk devices to also use the IDE channel on a computer system. Using a special ATAPI driver that is loaded into system memory, devices such as CD-ROMS, tape drives, and optical drives, can plug into the IDE interface, and can also be config- ured as master or slave, by themselves, or in conjunction with a hard drive. ATAPI See AT Attachment Packet Interface. Attachment Unit Interface (AUI) An interface that is typically used on coaxial- based network cards. The AUI interface includes a transceiver that connects a coaxial cable with a 15-pin connector. AUI See Attachment Unit Interface. bandwidth In network communications, the amount of data that can be sent across a wire in a given time. Each communication that passes along the wire decreases the amount of available bandwidth. baseband A network technology that uses a single-carrier frequency and is used for short-distance transmission. The complete bandwidth of the channel is used. baseline A snapshot of the system under normal operating conditions and used as a yardstick to measure future abnormalities. Basic Input-Output System (BIOS) A set of detailed instructions for system startup that are usually stored in ROM on the system board. Biometric system Technology, such as fingerprint or retinal scanners, that makes use of the fact that each person has unique physical traits. Used as a front end to a system that requires identification before allowing access. BIOS See Basic Input-Output System. BNC connector See British Naval Connector. boot sector virus A virus that overwrites the boot sector, making it appear as if there is no pointer to the operating system. When this happens, you will see a “Missing operating system” or “Hard disk not found” error message on power-up. bottleneck An area that can slow down a computer’s performance by creating a queue where processes or functions must wait to be processed or executed. bridge A network device that separates a single network into logical segments, but lets two segments appear to be one network to higher layer protocols. British Naval Connector (BNC Connector) Also known as barrel connector, this connector type is used in 10base2 (Thinnet) networks to connect two cable segments. 4809-3 GL.F 5/15/01 9:50 AM Page 548 [...]... 8mm media, 472 10Base2, 17, 235 10Base5, 17 10BaseFL, 235 10BaseT, 17, 36, 37, 235, 236, 547 100 Base2, 236 100 BaseFX, 235 100 BaseT, 17, 547 100 BaseTX, 235 100 0BaseFX, 235 100 0BaseT, 17, 547 8086 processor, 173, 184 8088 processor, 173, 184 80286 processor, 173–174, 184 80386 processor, 174, 184 80486 processor, 174, 184 80486DX2-50 processor, 184 80486DX2-66 processor, 184 80486DX4 -100 processor, 184... 11 documentation, 107 driver support, 123 functionality enhancements, 123 hardware compatibility, verifying, 11 IBM OS/2, 111, 122 installation, 108 –113 kernel, 110 Microsoft Windows NT/2000, 109 – 110, 120–121 network configuration, verifying, 120–122 Novell NetWare, 110 111, 121 partitioning disks, 108 patches and service packs, 122–129 security fixes, 123 setup, steps involved in, 107 shutting down,... counter, 270 Bytes Total/sec counter, 270 C cable, 549 checking, 309– 310 connectors, 18 crossover, 37 cutting and crimping, 38–39 IDE, 19, 58, 207–208 internal, 309 keyboard, 309– 310 location, 19 making, 38–39 monitor, 309– 310 mouse, 309– 310 network, 236, 309 organizing, 378 rollover, 37 SCSI, 19, 58, 212–213 server, internal, 58 server rack installation, 34 straight-through, 36 trays, 19 troubleshooting,... mount command, 110 mouse cable, 309– 310 interrupt request (IRQ), 232 MTF See Microsoft Tape Format (MTF) multi-homed server, 9, 10 Multimode fiber, 18 multimode operations, 210 multiprocessing, 173, 555 asymmetric, 173, 437 symmetric, 173, 437 multi-tiered application, 7 N name resolution, 114 NAT See network address translation (NAT) natural disasters, 430 NDS (Novell Directory Service), 110, 157 near-line... above normal and stays there for longer than a second or two This can damage computer components proxy server A proxy server forwards network requests on behalf of another client or server A proxy server is typically configured to facilitate Internet web server requests between a client and a web server RAID A configuration of multiple hard disks used to provide fault tolerance should a disk fail Different... reconstruction algorithm, 453 XOR (exclusive or), 84 partition, 556 diagnostic, 243 DOS, 110 root, 112 partitioning, 108 with fdisk utility, 111, 112, 218 Novell NetWare and, 110 OS/2 and, 111 Unix and, 112 Windows NT/2000 and, 109 password administrator account, 110 hacking, 432 patch, 124, 556 Patterson, David, 83 PC100 memory module, 181 PC133 memory module, 181 PC-cillin 2000, 545 PCI See Peripheral... receive pins reversed on one end A crossover cable is used to connect two server together through their network ports, or two hubs that do no have uplink ports DAT See Digital Audio Tape Database server A server that stores structured data in a filing system that can be retrieved by multiple users simultaneously DHCP Server A server that runs the Dynamic Host Configuration Protocol, which assigns network... cables so that users can exchange information, share peripheral devices, or access a common server log file A file that keeps a running list of all errors and notices, the time and date they occurred, and any other pertinent information mail server A type of server that stores e-mail Clients connect to the mail server by supplying their mail account information, with which they can send and receive e-mail... strings, 285 CommView 2.4, 544 Compact Disk-Recordable (CD-R), 475, 549 Compaq, 399 Complementary Metal Oxide Semiconductor (CMOS), 549 CompTIA Server+ Certification exam See Server+ exam CompTIA Web site, 536 Computer Associates Unicenter TNG, 287 computer room See server room security config command, 121 connectionless protocol, 114 connection-oriented protocol, 114 connector, 18 AUI, 18 BNC, 18, 35,... Access (DMA) DNS server, 5, 8, 119, 550 documentation backup and restoration procedures, 484–485 disaster recovery, 429–430, 440 fault tolerance, 456–458 inventory, 371–372 network maps, 370–371 performance monitoring, 264–265, 272–272 of security measures, 333–334 server configuration, 159–160 troubleshooting, 369, 370–373, 402, 407 update log, 372–373 domain, 109 domain controller, 109 domain name, . 5/15/01 9:50 AM Page 546 Glossary 10baseT A type of network cable. 10BaseT Ethernet networks run at 10 MB/s, and have a maximum segment length of 100 meters. 100 baseT A type of network cable also. referred to as Fast Ethernet. 100 BaseT runs at 100 MB/s, and the maximum seg- ment length is 100 meters. 100 0baseT A type of network cable also referred to as Gigabit Ethernet. 100 0BaseT runs at 1 Gbps,. computer components. proxy server A proxy server forwards network requests on behalf of another client or server. A proxy server is typically configured to facilitate Internet web server requests between