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Remote Research Definition: Research where the participant is not sharing physical space with the researcher. When does remote fail? Bandwidth, Translation. It’s expensive and difficult to do live. Faces Most users don’t have webcams. Webcams are a little invasive. use Agencies when: No website access or People whine about firsttime visitors or Higher budget or Online recruiting failed
REMOTE DESIGN RESEARCH INTERACTION 10 I’M NATE BOLT I’M NATE BOLT ROBOTIC DOG TREATS I’M NATE BOLT ROBOTIC DOG TREATS DINOSAUR EXPLAINS IA 10 YEARS 234 STUDIES 2,815 PARTICIPANTS (MODERATED) 89 ORGANIZATIONS 19,120 HOURS #ixd10 #Remote 7 #ixd10 #Remote SO ANYWAY WHAT’s UP WITH YOU? Have you conducted remote testing before? Biggest concern (about remote silly)? WILL YOU BE ABLE TO TAKE CONTROL OF MY COMPUTER? WILL YOU HELP ME GET THE PLUG-IN OFF MY COMPUTER AT THE END? WILL THIS WORK IF I HAVE A FIREWALL/PROXY/STRICT IT DEPARTMENT? IS THIS GOING TO END UP ON YOUTUBE? Advanced Techniques High Emotions OXYMORON? Remote empathy hybrid studies Numbers actually do lie sometimes And they don’t tell you the why 3-5 remote interviews is all you need mobile Research? Advanced Techniques One to many moderation Multi-threading Burn the script Find out what matters The Future remoteusability.com @boltron ... #ixd10 #Remote #ixd10 #Remote SO ANYWAY WHAT’s UP WITH YOU? Have you conducted remote testing before? Biggest concern (about remote silly)? THE REMOTE DESIGN RESEARCH SITUATION DESIGN RESEARCH. .. NEEDS ASSESSMENT Remote Research Definition: In person Remote Research where the participant is not sharing physical space with the researcher % of qualitative research done remotely* *Source:... invasive Designing REMOTE STUDIES TIME-AWARE Tasks Told to find purple pumps Doesn’t care Has to wear this for sister’s wedding this weekend Whole different interview Real Time OBservers Portable Research