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PRINCIPLES OF MARKETING
GROUP ASSIGNMENTMILO’S MARKET EXPANSION
STRATEGY IN VIETNAM
NAME: Bui Nhat Hieu – SS171178Nguyen Le Phuong Uyen – SS11038Nguyen Tan Nhat Quang – SS171191Nguyen Thien Thanh Trung – SS171190Lê Bá Phúc-SS171180
Subject: Principles of Marketing (MKT101)
Lecturer: Vo Thi Minh Phuong
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I Overview of VietNam dairy market
A big prospective «economic pie» with more than 97 million people isnow being contested by more than 50 dairy enterprises in the Vietnamesedairy sector When compared to other Southeast Asian nations, Vietnam'sdairy business is growing at a rather rapid rate As of 2017, Vinamilk hasa market share of 48.7% of the milk market, followed by Dutch Ladyand Nestlé
II About Nestlé
Founded in Penang, Malaysia, as the Anglo-Swiss Condensed MilkCompany in 1912, Nestlé later grew and extended to Kuala Lumpur Upto this point, Nestlé had 6 distribution agents across the world andoperated 8 sizable plants for the production of its goods As a publicbusiness with several companies and websites in 104 countries, NestléSA currently generates 71 billion USD in annual revenue.
Trang 4III About Milo
With milk, chocolate, and malt as its main components, Milo is anAustralian beverage product made by Nestlé and created by ThomasMayne This product was initially launched in 1994 as milk powder andhas since spread to numerous nations, including Malaysia, Singapore,China, Japan, India, Vietnam, etc The brand name is taken from thecorporate name The majority of the powdered milk market share inMalaysia is held by Milo milk, making Malaysia the nation thatconsumes the most Milo globally Similar to places like Singapore,Vietnam, and India, Milo has established itself as a staple beverage inevery household and has risen to become one of the top 10 dairy brandsin the world, securing its position as a market leader.
Milo has been actively incorporating minerals into their products since2010 Additionally, the company actively introduced new items andaltered the looks of existing products
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IV Target market analysis
Trang 6PersonaThe fit of thesegment with the
brand’s identity
Size and GrownStructuralattractiveness
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Bao Ngoc Genz is instantlyaware of the targetmarket for theproduct which iskids and youngadults
Particularly youngpeople like BaoNgoc aged 6 to 14since children atthis age arc aremore active it isimportant tosupport theirgrowth and activity.⇒ Suitable
About 15.5% ofchildren aged 6-14 inVietnam need topromote the process ofdevelopment andgrowth This agegroup represents boththe largest prospectiveclient base and cangrow to be brandloyalists.=> Large segment
Milo is a companythat makes aninvestment insocial mediamarketing parentswill have asignificant indirectimpact.
Milo maytherefore drawparents throughmarketingtechniques.=> Easy tocommunicate(indirect), Manycompetitor
Quoc Bao Milo gives kids thenutrients they needto thrive need to getthrough ademanding day ofwork or school.Customer QuocBao belongs to theGenZ generation.Milo will be a goodoption for this agegroup to rechargefor a demandingworkday.=> Relativelysuitable
20% of the
Vietnamese populationis now GenZ-aged,and this figure appearsto be increasing yearafter year This groupof people spendsroughly 2,500.00VND each month ondining and shopping.However, the GenZgeneration frequentlyinnovates on commonitems to preventmonotony, so they arenot steadfast brandsupporters.=> Medium segment
Social networks,in particular, havegreatly advancedcommunicationtools nowadays.The GenZgeneration isknown for itspropensity tospend a lot of timeon social media.Because socialnetworks are acomfortable andconvenientlocation topurchase As aresult, usingwidely used andsocial media
Trang 8methods on socialnetworks, it isextremely simplefor people toconnect with thebrand.=> Easy tocommunicate(direct), manycompetitorJohn Tran A product for
children and theGen Z crowd iscalled Milo JohnTran is a wonderfulexample of the GenX generation; he isthe one whoconsistently favorsexpensive goodsthat are alsooutstanding inquality However,Milo's productsseldom satisfyeverydaynecessities andaren't particularlyappropriate for thisage.
=> Not suitable
Gen Xers make upJohn Tran'sgeneration Withnearly 35% ofVietnam's populationbelonging to thisgeneration, it is thebiggest generation.However, they aredevoted to the brandsthey have used andfrequently purchaseitems like functionalmeals to safeguardtheir health.Milo-branded goods.=> Very smallsegment
Reaching peoplein this market ischallenging forcompanies Due totheir tendency tostick with brandsthey have used inthe past and otherconsumptionhabits, Vietnam'smarket share isquite small.=>Hard tocommunicateMany competitor
V Brand extension and product strategy
Brand extension and product strategy
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In addition to the younger generation and low-to high-income consumerswho enjoy trying out new items, youngsters aged 6 to 14 make up theMilo brand's target market The new product will not only be a nutritiousbeverage produced from organic barley, but it will also include less sugarto help fight obesity In addition, the new product switches out plasticstraws for paper ones in an effort to reduce environmental pollution andeliminate hundreds of tons of plastic garbage.
Brand elements
The name of the product, «Milo-Low Sugar» encapsulates all of itsadvancements The brand name «Milo» is followed by the product's newfeature, «Low Sugar,» which is the ideal way to describe the advantagesand functioning of the new item Additionally, paper straws bearing thebrand's intended environmental conservation message have totally takenthe place of plastic straws.
VI Competitor and positioning analysisCompetitor
The dairy industry in Vietnam is expanding and thriving year after year.● Direct competitors
When discussing Milo's rivals, it's hard to ignore Ovaltine, whoseadvertising slogans are entirely at odds with Milo's The Swiss companyFrieslandCampina has the Ovaltine brand of cocoa barley drink, which isin the same healthy drink category for kids Ovaltine is a competitor thatis younger than Milo in age.
● Indirect competitors
Baby milk companies like Vinamilk and Dutch Lady, which aresuccessful in the Vietnamese market, are some of Nestlé's indirect rivals.These two businesses have enjoyed a warm reception from consumers,and they currently have the greatest market share for dairy products inVietnam.
Trang 10Milo, though, is presently up against some fierce rivalry from otherbrands Customers have a lot of options, so businesses must have adistinct positioning plan that is acceptable for them and gives them anedge over rivals.
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Trang 11Because of its distinctive ingredients and chocolate flavor, Milo Milk isalready well known Milo has produced a key characteristic and benefitfor the quality of the product line that is rich in nutrients and energy.Compared to other dairy products, Milo milk products have a very
Trang 12unique design Products displayed in the booth that have blue as theirmain colour stand out from other products.
The image of lively youngsters doing sports is prominently shown on thegreen backdrop of the product, which also has fundamental andimportant product information for consumers, such as the expirationdate, primary components, and product name, to help them understand,assess, and make purchases In order to give customers the best possibleexperience, the product's design is also quite varied in terms of itsinternal components and functionalities Additionally, the firm is verysensitive when introducing Milo milk in cans so that the rucksack won'tdeform like a paper box when placed in confined spaces like a briefcase.In the meantime, Milo powdered milk products are packed for ease ofuse, cost effectiveness, and storage.
Additionally, Milo draws greater notice when it modifies productspecifics like straws Many individuals have been so intrigued by thenovel concept of «4-way straws» that they are unable to control theircuriosity and must purchase the product right away Milo, on the otherhand, is a company that consistently follows industry trends Theproduct's packaging is also given attention throughout the design phaseto facilitate convenient purchase, usage, and transportation.
The product's packaging excites customers while still being practical andenvironmentally friendly Because of this, the majority of productpackaging materials use tin cans or cardboard that take a long time todisintegrate but can still be recycled Canning milk products will bepacked in cartons of 48 boxes, or 12 packs, in batches of 4 boxes Adesign like this may be quite beneficial for the product's transportation,storage, and protection.
The Milo product range is targeted towards parents of childrenbetween the ages of 6 and 14 who have incomes ranging from lowto high.
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To reach customers, Nestlé Milo has prioritised using indirectdistribution channels In order to significantly lower storage andsorting expenses across the nation, Milo works with shops thatoperate in huge chains, including Lotte, Go, Co-op Mart,7-eleven, and GS25, among others Milo has a set of rigid criteria
Trang 14whenever an intermediary agent is chosen as the primarydistribution route
VIII Conclusion
Both Nestlé and the Milo brand, in particular, have had great successwith their marketing campaigns The majority of product lines are of safeorigin, very useful, and guarantee consumer health Additionally, Milodairy product lines have readily asserted their place in the Vietnamesedairy sector and been brought closer to customers thanks to the rightmarketing mix approach
IX Reference
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4 Anon., 2021 Dairyvietnam [Online]Available at:
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5 Anon., 2021 ViETSTOCK [Online]
Available at: https://finance.vietstock.vn/du-lieu-vi-mo/43/thu-nhap.htm[Accessed 2 7 2022].
6 Hạnh, L., 2021 marketingai [Online]Available at:
[Accessed 29 6 2022].
7 Hiền, L M., 2022 brandsvietnam [Online]Available at:
[Accessed 2 7 2022].