Group 4 warehousing

Logistics giải pháp hệ thống quản trị nhà kho công ty DHL. DHL thành công nhờ xây dựng chiến lược quản trị nhà kho hiệu quả. Nhà kho là một loại hình cơ sở logistics được sử dụng trong việc lưu trữ; bảo quản và chuẩn bị hàng hóa trong việc sản xuất kinh doanh. Nhà kho giúp đảm bảo tính liên tục cho quá trình sản xuất và phân phối hàng hóa, giúp giảm chi phí.

Ministry of Education and TrainingHOA SEN UNIVERSITY SCHOOL

Department Logistic – International commerce

Nguyen Tan Bao Khang

TP.HCM, 22 May 2023 Years

Teamwork summary

Table of Contents

PART 1 : DHL COMPANY’S WAREHOUSE MANAGEMENT: 5

1.1.Overall DHL’s company: 5

1.2.Location Warehouse in VietNam: 7

1.3.Network of DHL WAREHOUSE IN THE WORLD 12

1.4 Company business update: 13

Part 2: DHL’S WAREHOUSE MANAGEMENT: 15

Group 4 report is a report contributed and completed by all members of the group First of all, our team would like to express our deep gratitude to the lecturer in charge of WareHouse, Ms Pham Le Dung - Lecturer of Hoa Sen University She accompanied us throughout the learning process and enthusiastically taught practical lessons The necessary knowledge was always enthusiastically shared by her when we had

difficulties During the time of writing, it is difficult to avoid mistakes, we hope to receive your suggestions to improve our knowledge and writing skills better Sincere thanks to the team!

PART 1 : DHL COMPANY’S WAREHOUSE MANAGEMENT: 1.1 Overall DHL’s company:

Picture 1: DHL’S COMPANY

The company was founded in 1969 by Adrian Dalsey, Larry Hillblom, and Robert Lynn; and the initials D, H & L of the founders are used to name the company DHL Express International DHL's global headquarters are located in Bonn, Germany and London, UK (Exel plc) The Americas (including US) headquarters is located in Plantation, Florida, while the Asia-Pacific headquarters is in Singapore.

Picture 2: History of DHL COMPANY

1.2 Location Warehouse in VietNam:

Pictures: Service Areas in DHL

In Vietnam, DHL has 2 largest distribution warehouses in Ho Chi Minh City:

DHL HCM South Service Center such as : Tan Uyen Town, Binh Duong City , Tan Dinh (Dau Tieng Town, Binh Duong City ) , My Phuoc ( Ben Cat Town ) , VSIP II , Thu Dau Mot ( DHL BINH DUONG SERVICE CENTREL ).

DHL HCM North Service Center such as : Kim Ma ( Ba Dinh Town, Ha Noi city ), Vinhome Westpoint ( Nam Tu Lien district),

Pictures: Location DHL’S WAREHOUSE IN THE WORLD

STAFF is working in DHL WAREHOUSE :

PICTURES: DHL’s warehouse in Binh Duong province

More than 12 Certified international specialists,08 vehicles and 6 routes

Pictures: Staff in DHL WAREHOUSE

Everyday, Staff check the cargoes from ordering buyer With 500 shipments delivery and pickup per day

Staff check the order the cargoes by mail The speed of 30 min earlier delivery and latest pickup cut-off

After the goods have been packed Staff will bring the cargoes and they will loading the van They spent 30 min earlier & lastest pickup cut off

1.3 Network of DHL WAREHOUSE IN THE WORLD

More than 395,000 employees in more than 220 countries and territories around the world, we reach more people than ever before.

Pictures: DHL Express of Network

1.4 Company business update:

Pictures: DHL EXPRESS MARKET IN 2021

Nguồn: 2023 BUSINESS PROFILE | DEUTSCHE POST DHL GROUP | MAY

Pictures: Speed of the growth DHL in Germany in 2012-2022 Through the chart:

In 2020-2021, Parcel Germany volume is the largest about 15%, 13% 2013,2014,2018, Parcel Germany volume is equal 7%

In 2022, Parcel Germany volume is smaller about -8%.

DHL provide more 40% about Parcel Market Share, more 130 million about Parcel

Business customers, 11,300 Parcel Lockers.

Part 2: DHL’S WAREHOUSE MANAGEMENT: 2.1 WAREHOUSE CONSTRUCTION:

WAREHOUSE MODEL: 2.1.1 Cross docking:

Pictures: DHL’s cross docking

DHL’s company have 64 dock doors to handle all of our inbound and outbound truck 95 trailers,2000 trucks come in and out on a daily basis pallet are offloaded and the receiver verifies the shipper’s Bill off Landing

2.1.2 DHL’s Bonded Warehouse:

Pictures: DHL’S Bonded Warehouse

DHL invest a brand new 25,000 sq m hub in Segro Park Coventry Gateway, located south of Coventry Airport DHL will also feature secure bonded storage and customs capabilities to support international e-commerce, a 48-door cross-dock facility and state-of-the-art mechanisation, allowing automatic sortation of mixed-sized and weight items through high-speed sortation equipment.

Pictures: DHL Toyoko Distribution center

DHL Tokyo Distribution Center (TDC) is currently situated, the new DHL Express Tokyo Gateway is accessible from the Narita International Airport, Haneda Airport, and Tokyo’s business districts The new Osaka Distribution Center will increase shipment processing capacity by more than 50%.

2.1.2 Warehouse Management System ( WMS ): 2.1.2.1 Internet of Things:

Pictures: DHL is using Internet of Things

The internet of things is a technology that allows us to add a device to an inert object (for example: vehicles, plant electronic systems, roofs, lighting, etc.) IoT measure environmental parameters, generate associated data and transmit them through a communications network.

The Internet of Things (IoT) has made full supply chain transparency - shipment visibility, asset tracking, and condition monitoring - more possible than ever As

network telecommunication systems speed up and expand reach, sensors are becoming increasingly more affordable, thus making the potential for realizing new operational efficiencies through a dedicated IoT strategy boundless.  

Shipment monitoring for security and loss prevention:

Pictures: Prevent loss of goods

Iot can now monitor items as they move around a warehouse or distribution center as well as across the entire supply chain

Devices using GPS technology have been around for a long time, but it’s only recently that they have the capabilities to add real value to logistics Small sizes, long battery lives, and strong signal strengths have made them a perfect solution for quality control and loss prevention in small package shipping Today’s devices come in all shapes and sizes and can detect temperature, humidity, light, vibrations, etc.

Picture : Cold chain monitoring IoT device now keeps track of the temperature

Covid-19 pandemic has put IoT to the test – and it passed. BioNTech announced its vaccine needed to be transported at -70°C, it was up to logistics companies to develop solutions to provide end-to-end visibility

IoT devices record and report conditions based on customer requirements, with the

detected.

Picture: Facility condition monitoring

Monitoring environmental conditions: Monitoring a facility was a manual and

networks (LPWANs), transmitting information in real-time to a central platform and the customer.

Internet system:

DHL built IT system -infrastructure consists of a compilation of different integrated parallel IT-systems managed and operated by the EL Supply Chain Systems group The IT-systems support the solutions and conneet all facilities They are called CS3 and lnnovate-IT (IIT) CS3 is a computer system using manual data entry whereas IIT uses barcode scanning The user-interfaces of the two systems are very different The ELC for example has dedicated personnel working with CS3 or lnnovate-IT A third IT-system, called Globe, is an interface that is used for data-entry in CS3 For obtaining information a bout delivery routes, a program called Route 66 is in use

RFID:

Picture: RFID

Smart Sensor RFID: Monitors temperature data during the course of transportation RFID can be used in air, sea, land transportation without restriction because it is a passive device based on RFID technology The data can be analyzed in retrospect via the online Web Portal and are available 24/7 world wide.

Pictures: DHL’s Warehouse Management

WHM ease the complex storage and distribution management as it integrates with the framework of ERP to support the basic processes in warehouse areas.

Barcode :

Picture: Barcode

Barcode located on all customer goods and it is optical and electronically readable respentation of information that consists of various widths or parallel lines and spaces Three types: 2-D Codes 3- D Code 4-D Code.

2.2.2 Material Handling System: Dock shelter and Dock Lever:

Picture: DHL Dock Shelter

21 complete loading bays with swing lip dock levellers, sectional overhead

doors & curtain dock shelters Including sectional overhead doors in 4 level access ramps.

Picture: DHL dock Level

DHL transports 40 million pounds of freight and 2 billion shipments a year, with 76,200 vehicles and more than 250 aircrafts The company employs over 530,000 people worldwide

Folklift:

Pictures: DHL Automatic FolkLift

DHL Supply Chain, the contract logistics arm of Deutsche Post DHL Group, is further accelerating the commercial deployment of autonomous forklifts and pallet movers in its more than 1,500 warehouses worldwide, focusing on sites in labor-tight markets across Europe, the United Kingdom, Ireland and North America Autonomous pallet movers can handle both horizontal and vertical movements of palletized goods, making them especially useful in sectors such as consumer, retail or automotive that are

characterized by full-pallet handling The deployment is part of DHL Supply Chain's Accelerated Digitalization agenda, a strategy for commercializing and scaling

innovative solutions and new technologies.

Autonomous forklifts take over the picking, put-away and replenishment of full pallets in warehouses, reducing the number of manual pallet transfers without requiring significant changes in warehouse infrastructure Such forklifts can easily reach DHL’s highest warehousing racks at heights of more than 10 meters and can handle all kinds of pallets, stillages and other unit load storage equipment.

Pictures: DHL uses Pallet

Wooden barrels and crates were once the de facto standard of storing and transporting goods, but moving them was a labor intensive and inefficient task Shippers had to find a better way to easily stack and transfer huge amounts of goods quickly.

Pallets are equipment for loading goods Products are stacked up and evenly arranged on the pallet before they are secured together by cling wrap or other means The forks of the forklift are then inserted into a cavity between the top and bottom platforms of the pallet, before being raised to lift and move as a single unit.

Pictures: Scan the cargoes DHL’s employees use a barcode scanner to read the barcode.

Picture: DHL Conveyor

DHL Express plans to install a unique automated conveyor belt for palletised items in its new Leipzig terminal in order to speed up processing times The conveyor system is part of the €150m development of a second terminal at its European hub that will see the freight processing capacity increase by 50% to more than 15,000 shipments per hour.

To improve processing time, the intergrator will install a track system that will be able to transport ‘non-conveyable items’ from one end of the terminal to the other.

2.3 Warehouse Layout and Product flow options:

Picture: DHL warehouse Layout

DHL uses centralized Bonded warehousing and distribution centers The warehouses are divided in 2 parts such as: receiving, storage The storage model used by DHL prevent fire and explosion in the warehouse, protect the goods in the warehouse safely All DHL’s warehouses are Bonded to pushing out the payment of custom duties until the goods are released from the bonded warehouse pushing out the payment of custom duties until the goods are released from the bonded warehouse.

Step They want to ensure the safety of the goods 1 : Packing and marking

Picture : packing and marking of the product

Sorting shipments is a very repetitive, monotonous task that nevertheless requires high-quality output Operators who have to perform this task for hours on end in the

warehouse tend to lose concentration after a certain amount of time, making their work error-prone and leading to additional rework costs Sorting is therefore an ideal

application for automation, particularly the implementation of stationary sorting robots These devices often use cameras and AI capabilities to differentiate items for shipment and use pre-defined characteristics to classify and sort them

When customer bring the cargoes in DHL warehouse, DHL staff will divide into 4 areas to sort goods.

Pictures: Cargoes

When packing hazardous materials, DHL employees must have dry ice and temperature ready.

Half of the dry ice was beat up by personnel, placed in the box, and the storage temperature was connected The DHL staff take a photo and send it to the customer after packing is complete They want to ensure the safety of the goods

The DHL employees must adhere risky items and the shipper's information to the front of the carton.

Step 2 : Ordering picking & packing:

Pictures : Ordering Picking & Packing

Picking: the warehouse staff at DHL will now select the goods from the stockpile to complete the order.

After confirming the order as well as the required product quantity information, then the reserve inventory will be transferred to the main storage, replacing the products purchased by the customer This process can trigger the production of more goods or the need to order raw materials from suppliers to maintain stable inventory levels.

Step 3 : Distributed of DHL warehouse

Picture: Distributed of dhl warehouse

When a customer places an order through the company's sales channels, the business will confirm the order as well as receive the required quantity of products and check whether the inventory source is enough to meet or not.

Step 4 : Loading and shipping:

Pictures: Robot can be removed the cargoes

After leaving the warehouse, the order is shipped to distributors or partners At this time, the company's system will record the shipment and send the detailed information of the shipment to the customer to track

BREAKDOWN INBOUND OF DHL WAREHOUSE :

The SPC werk breakdown structure has been structured according to the SPC rate structure This displays the main causes and reasens of costs billed by SPCs

Picture: DHL work Suppl

1 Receiving the cargoes:

Pictures: Information board for receiving goods

Staff will check the empty number of the goods If yes, staff will receiving the cargoes.

After receiving the goods, the staff will enter the products information on the system such as: What time does the cargoes receive? Where will the goods be placed?

Pictures: DHL Dock Shelter

21 complete loading bays with swing lip dock levellers, sectional overhead

doors & curtain dock shelters Including sectional overhead doors in 4 level access ramps.

The DHL distribution hub receives around-the-clock deliveries by a wide range of road transport including vans, trucks, container lorries and double deck trailers The ‘goods in’ area of the hub features an installation of six loading bays most of which comprise WE 574 collapsible frame dock shelters, XF 3020 dock levellers, Thermadoor sectional insulated doors and wheel guides plus LED dock and traffic lights However, two of the loading bays, which are designated to accommodate double deck vehicles, incorporate extra height WIS dock shelters featuring revolutionary head curtains.

Pictures: DHL Dock Lever

DHL transports 40 million pounds of freight and 2 billion shipments a year, with 76,200 vehicles and more than 250 aircrafts The company employs over 530,000 people worldwide.

Upon arrival, these vehicles, which carry palletised consignments and roll cages containing boxed goods, are unloaded and individual items are placed onto conveyers that transport the boxes into the heart of the distribution hub for sorting and processing.