Chuong 4 Chuc nang lanh dao potx

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Chuong 4 Chuc nang lanh dao potx

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Kh i ni m, n i dung v vai tr c a l nh � � � �� � � � � � � � o4.1.1. Kh i ni m v b n ch t c a l nh oKh i ni m: ti n h nh ho t ng �� � � � � � � � �� � � �� � � � �� qu n tr , ch th qu n tr ph i th c hi n ng b r t nhi u ch c n ng: Ho ch � � � � � � � � � �� � � � � � � nh, t ch c, l nh o, ki m tra, i m i; trong ch c n ng l nh o c m t �� � � � �� � �� � �� � � � �� � � v tr r t quan tr ngNh v y, sau khi l p k ho ch, x c nh c c u t � � � � � � �� � � � �� � �� � � � ch c b m y v c n b , th v n ti p theo l ph i l m cho c doanh nghi p ho t� � � � � � � � �� � � � � � � � ng. ch nh l ch c n ng l nh o c a c c nh qu n tr . M c ch c a l nh o�� �� � � � � � �� � � � � � � �� � � �� l kh i ng t ch c v a n v o ho t ng nh m th c hi n m c ti u.L nh � �� � �� � � � �� � � � �� � � � � � � o l vi c nh ra ch tr ng, ng l i, m c ch, t nh ch t, nguy n t c ho t �� � � �� � �� ��� � � �� � � � � � ng c a m t h th ng trong c c i u ki n m i tr ng nh t nhTh c ch t c a qu n�� � � � � � � � � � �� � �� � � � � tr kinh doanh l qu n tr con ng i. Do i v i doanh nghi p kh i ng t � � � � �� �� �� � � � �� � ch c v v n h nh n i n m c ti u ch nh l m t qu tr nh t c ng n con � � � � � � �� � � � � � � � � �� �� ng i v i nh ng ng c kh c nhau c a h sao cho h s t nguy n v nhi t t nh �� � � �� � � � � � � � � � � � ph n u t c c c m c ti u c a t ch c.B i v y, n i m t c ch kh c l nh � �� �� �� ��� � � � � � � � � � � � � � o trong qu n tr kinh doanh l qu tr nh kh i ng v duy tr s ho t ng c a�� � � � � � � �� � � � � �� � doanh nghi p theo k ho ch ra b ng c ch t c ng l n ng c v h nh vi c a � � � �� � � � �� � �� � � � � con ng i trong doanh nghi p v ph i h p ho t ng c a h , sao cho h c g ng �� � � � � � �� � � � � � m t c ch t gi c ho n th nh c c nhi m v c a m nh v m c ti u chung c a doanh� � � � �� � � � � � � � � � � � nghi p. c i m c a l nh o:- L nh o l m t h th ng t ch c, n bao g m: � �� � � � � �� � �� � � � � � � � � Ng i l nh o, ng i b l nh o, m c ch c a h th ng, c c ngu n l c (ngo i �� � �� �� � � �� � �� � � � � � � � con ng i) v m i tr ng (ho n c nh)- L nh o l m t qu tr nh, n bi n chuy n �� � � �� � � � �� � � � � � � � tu thu c v o m i quan h v c ch x l gi a 5 y u t tr n trong th i gian v � � � � � � � � � � � � � � � kh ng gian nh t nh; c l c ng i l nh o ch ng kh ng ch c c y u t kia, � � �� � � �� � �� � �� � � � � � c l c ng c l i ng i l nh o b c c y u t kia chi ph i- L nh o l ho t � � �� � �� � �� � � � � � � �� � � ng qu n tr mang t nh ph n t ng. l qu tr nh ng i l nh o th ng qua �� � � � � � �� � � � �� � �� � quy n l c v nh h ng c a m nh t o ra m t b m y ti n h nh c c ho t ng � � � � �� � � �� � � � � � � � � �� qu n tr - L nh o g n li n v i s ph c t ng c a ng i d i quy nB n ch t c a � � � �� � � � � � � � �� �� � � � � l nh o� �� i khi ch ng ta c c m t ng r ng l nh o l m t t ng �� � � � �� � � �� � � � �� ngh a v i qu n tr . i u n y kh ng ng. C hai thu t ng tr n u bao h m t c� � � � � � � � �� � � � � �� � � � ng, i u khi n nh ng kh c nhau v m c v ph ng th c ti n h nh. L nh o l�� � � � � � � � �� � �� � � � � �� � qu tr nh nh h ng d i h n cho chu i c c t c ng c a ch th qu n tr , c n � � �� �� � � � � � �� � � � � � � qu n tr l qu tr nh ch th t ch c li n k t v t c ng l n i t ng b qu n� � � � � � � � � � � � � �� � �� �� � � tr th c hi n c c nh h ng t c ng d i h n. L nh o l qu n tr nh ng m c� �� � � � �� �� � �� � � � �� � � � � � ti u r ng h n, xa h n, kh i qu t h n. C n qu n tr l l nh o trong tr ng h p � � � � � � � � � � � � �� �� � m c ti u c th h n v chu n x c h n. Ng i l nh o l ng i t o ra m t vi n � � � � � � � � � �� � �� � �� � � � c nh c th t p h p c con ng i, c n ng i qu n tr l t p h p nh n t i � �� � � � � ��� �� � �� � � � � � � � v t l c bi n vi n c nh th nh hi n th c.� � �� � � � � � � L nh o l m t ph n c a � �� � � � � qu n tr , nh ng kh ng ph i l to n b c ng vi c qu n tr . L nh o l n ng l c � � � � � � � � � � � � � �� � � � thuy t ph c nh ng ng i kh c h ng h i ph n u cho nh ng m c ti u x c nh. � � � �� � � � � �� � � � �� � �� Ch nh y u t con ng i m i g n k t m t nh m l i v i nhau v th c y n h ng � � � �� � � � � � � � � � �� � �� n c c m c ti u. C c ho t ng qu n tr nh l p k ho ch, t ch c v ra quy t �� � � � � � �� � � � � � � � � � � nh ch l nh ng c i k n n m im cho n khi ng i l nh o kh i d y m t ng �� � � � � � � �� �� � �� � � � �� l c trong con ng i v d n d t h h ng n c c m c ti u. Nh v y l nh o kh ng� �� � � � � �� �� � � � � � � �� � ch c trong h th ng th b c qu n tr , m c n c c trong nh ng nh m c ng vi c � � � � � � � � � � � � � � � � kh ng ch nh th c.4.1.2. Vai tr c a l nh o trong t ch cTh c ch t c a ch c � � � � � � �� � � � � � � n ng i u h nh l t c ng l n con ng i. T t c c c ch c n ng c a qu n tr � � � � � � �� � �� � � � � � � � � kinh doanh nh l p k ho ch, t ch c v ki m tra s kh ng ho n th nh t t n u nh� � � � � � � � � � � � � � � qu n tr kh ng hi u c v kh ng ph t huy c y u t con ng i, v suy cho � � � � ��� � � � ��� � � �� � c ng con ng i v i t c ch v a l ch th v a l i t ng c a qu n tr kinh � �� � � � � � � � � � �� �� � � � doanh l nh n t b n trong quy t nh s th nh b i c a m t t ch c.V i h th ng� � � � � �� � � � � � � � � � � c c bi n ph p kh c nhau t c ng l n nh ng ng c v h nh vi c a con ng i, v i� � � � � �� � � �� � � � � �� � phong c ch l nh o l c c ng l c m m , l c c ng l c nhu , c ng t c i u � � �� � � � � � � � � � � �� � � � � � � � � h nh gi p cho ng i lao ng ph t huy n ng l c v nhi t t nh ng g p v o m c � � �� �� � � � � � � �� � � � ti u chung Ch c n ng i u h nh l m cho m i ho t ng c a t ng n v v c a � � � � � � � � � �� � � �� � � � to n th t ch c di n ra m t c ch ng b v n kh p v i nhau t c m c � � � � � � � �� � � � � � �� �� ��� � ch chung. Thi u s ph i h p s g y ra ph ph m th i gian, c g ng v ti n b c.�� � � � � � � � � � � � � � � - Ch c n ng l nh o c li n quan n vi c ra quy t nh, t ch c truy n t v� � � �� � � �� � � �� � � � �� � th c hi n c c quy t nh b ng c ch giao vi c, ra l nh ng vi n, khen th ng c p� � � � �� � � � � �� � �� � d i, t ch c c ho th i v tinh th n l m vi c c a ng i lao ng, l nh ng�� � � � � �� � � � � � �� �� �� � � y u t li n quan tr c ti p n n ng su t v hi u qu s n xu t kinh doanh Ch c � � � � � �� � � � � � � � � n ng l nh o th hi n ngh thu t i u khi n, l nh o con ng i, th hi n t i � � �� � � � � � � � � �� �� � � � ba c a nh qu n tr . T i ba kh ng ph i l lu n m l ho t ng th c ti n. � � � � � � � � � � � � � � �� � � Th ng qua ch c n ng n y c th nh gi nh qu n tr , c bi t l c c gi m c � � � � � � �� � � � � �� � � � � �� m t c ch kh ch quan C th nghi n c u ch c n ng l nh o trong t ch c qua hai� � � � � � � � � � �� � � n i dung ch y u:+ T c ng l n con ng i trong doanh nghi p;+ Ph i h p ho t � � � � �� � �� � � � � ng gi a m i ng i, m i n v trong doanh nghi p v gi a doanh nghi p v i c c �� � � �� � �� � � � � � � � t ch c b n ngo i doanh nghi p.4.1.3. N i dung l nh o� � � � � � � �� - Hi u r con ng i � � �� trong h th ng. y l n i dung u ti n h t s c quan tr ng m ng i l nh o � � �� � � �� � � � � � �� � �� ph i n m v ng c th a ra c c quy t nh v l a ch n ng ph ng ph p l nh � � � �� � � �� � � �� � � � �� �� � � o. Hi u r con ng i l i u kh kh n, nh ng p ng h p l c c i h i c a �� � � �� � � � � � � �� � � � � �� � � con ng i l i c ng kh kh n h n do t nh a d ng v c c nhu c u c a con ng i, �� � � � � � � � � � � � � �� kh n ng c h n c a ng i l nh o, s r ng bu c b i c c chi ph i c a nhu c u � � � � � �� � �� � � � � � � � � chung c a c h th ng v c a c c h th ng b n ngo i c li n quan. ng th i � � � � � � � � � � � � � �� � nh ng con ng i trong h th ng l i b ph n t ch theo nh ng nh m c t nh c l p � �� � � � � � � � � � � �� � t ng i, ch nh s t c ng trong nh m c ng l m cho nhu c u v ng c c a m i �� �� � � � �� � � � � � �� � � � ng i b t c ng nh t nh, r t kh l ng h t x l c hi u qu�� � � �� � �� � � �� � �� � � � � � - a ra �� c c quy t nh l nh o th ch h p. S n ph m c a ng i l nh o suy t i c ng l � � �� � �� � � � � � �� � �� � � � c c quy t nh. Quy t nh l h nh vi s ng t o c a ng i l nh o nh m nh ra � � �� � �� � � � � � �� � �� � �� ch ng tr nh, t nh ch t ho t ng c a c c b ph n v c c c nh n trong h th ng �� � � � � �� � � � � � � � � � � nh m t t i m c ti u nh� �� � � � �� �� - X y d ng nh m l m vi c. Trong i u ki n ho t � � � � � � � � � ng v i quy m ng ng i, vi c ph n c p v ph n c ng qu n tr l m t t t y u �� � � �� �� � � � � � � � � � � � � kh ch quan, y l nguy n t c chuy n m n ho trong qu n tr . Trong m i h th ng � �� � � � � � � � � � � � th ng th ng u c ph n chia th nh nh ng ph n h v nh m nh , m i ph n h v � �� �� ��� � � � � � � � � � � � � nh m n y bao g m m t s ng i ho t ng theo c ng m t nh m ch c n ng nghi p v . � � � � � �� � �� � � � � � � � M i nh m, m i ph n h n y n u kh ng c t ch c t t v kh ng c h nh th nh � � � � � � � � ��� � � � � � ��� � � m i li n h ch t ch v i c c nh m v ph n h kh c th kh c th em l i k t qu� � � � � � � � � � � � � � � � � � � � ho t ng chung t t p cho c h th ng � �� � �� � � � - D ki n c c t nh hu ng v t m c ch � � � � � � � � ng x t t. Qu tr nh l nh o h th ng ho t ng l qu tr nh h ng t i m c � � � � � � �� � � � �� � � � �� � � ti u, vi n c nh trong t ng lai, m trong t ng lai th ng i l nh o kh c � � � �� � �� � �� � �� � � th t kh ng nh c v n c n tu thu c v o di n bi n x y ra trong n i b c a� � � �� ��� � � � � � � � � � � � � h th ng c ng nh m i tr ng x y ra bi n ng. i u ch c th th c hi n c� � � � � �� � � �� � � �� � � � � � ��� n u ng i l nh o bi t v ch ra m i t nh hu ng c th x y ra, i chi u v i m c � �� � �� � � � � � � � � �� � � � ch v m c ti u mong mu n, c n c v o th c t kh n ng, c h i v ngu n l c c �� � � � � � � � � � � � � � � � � � th c c i ph v i m i t nh hu ng� � ��� �� �� � � � � � - Giao ti p v m ph n. Qu tr nh � � �� � � � l nh o l qu tr nh ti p x c v l m vi c v i con ng i th ng qua ho t ng � �� � � � � � � � � � �� � � �� giao ti p v m ph n n n ng i l nh o kh ng th c hi n t t n i dung n y th � � �� � � �� � �� � � � � � � � kh c th a h th ng gi nh c m c ti u mong mu n4.2. C c l � � � �� � � � ��� � � � � � . nh� � � � � � � � �� � � �� � � � � qu n tr gi i trong t ng lai .4. 1. Kh i ni m, n i dung v vai tr c a l nh � � � �� � � � � � � � o4.1.1. Kh i ni m v b n ch t c a l nh oKh i ni m: ti n h nh ho. � T#######9##<###oT###### L######N:######6#######6################################� ######### ###Ch ng 4Ch c n ng l nh oM c ch v y u c u c a ch ng� �� � � � �� � �� � � � � �� Sau khi nghi n c u v h. qu n tr , m c n c c trong nh ng nh m c ng vi c � � � � � � � � � � � � � � � � kh ng ch nh th c .4. 1.2. Vai tr c a l nh o trong t ch cTh c ch t c a ch c � � � � � � �� � � � � � � n ng i u h nh

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