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Case study tiếng anh du lịch, Trường Đại học Ngoại ngữ Đại học Quốc gia Hà Nội.....................................................................................................................................................
Tourism, also known as the smokeless industry, is an integrated economic playing a crucial role in the socio-economic development of Vietnam The Covid-19 pandemic's effects have significantly and fundamentally altered Vietnam's tourism sector When the public's desire for travel sharply declines during this period, human resources in the tourist industry are also severely impacted In this individual report, I will clarify the reality, the causes leading to this problem and the viable solutions to deal with Vietnam's tourism industry workforce The Vietnam Tourism Development Strategy to 2030 estimates that more than million workers, including more than million direct employees, will be needed in the tourism industry by 2020 This quantity is unlikely to be achievable in the setting of the current Covid-19 epidemic, and a suitable development strategy is required Businesses in the tourism sector will need to reduce workforce by 70-80%, respectively, in 2020 Employees who continue to work full-time in 2021 will make up just 25% of the workforce as opposed to 30% in 2020, 35% in 2021 for temporary workers, and 10% in 2020 for those who abandon their positions or end their employment agreements Only 3.7 million foreign visitors arrived in 2020, an 80% decrease from the previous year; 56 million domestic visitors arrived, a 34% decrease from the same time last year; and the total amount of money made from tourism was VND 312,200 billion, a 59% decrease from the previous year The majority of provinces and cities nationwide will experience economic and social disruption in 2021 as a result of the epidemic's fourth outbreak, which will affect the whole nation The nation has been in a state of stagnation for many months, and although domestic tourists are still declining by about 30% over the same time period in 2020, foreign travelers are not being welcomed Approximately 95% of companies that specialize in foreign travel no longer exist Due to the employment losses in the tourism sector, businesses, hotels, and restaurants have had to reduce their payroll by 60% When up to 70–80% of the workforce has lost their jobs or changed jobs as a result of the Covid-19 epidemic, the labor shortage in the tourism industry is very concerning For the new workforce, there will be significant training expenses, and if tourism picks back up, it will be challenging to cover the immediate expenses Along with that, one of the difficulties and expenses faced by tourism enterprises is the trend of innovation in tourism goods and services to guarantee tourists' safety It will be required to find some measures to modify Vietnam's tourist human resources in the near future to deal with the effects of the Covid-19 pandemic First and foremost, it is necessary to adjust the number of human resources Due to the Covid-19 pandemic's significant effects, tourism businesses must weigh certain choices in order to survive, such as altering company strategy, fostering digital transformation, and implementing technology in the management, administration, transfer, etc There is a chance that the tourism sector won't be able to fully recover once the epidemic is under control, so the sector needs to concentrate on restructuring and training its workforce When the industry recovers, it will have a capable staff and support systems in place to keep workers Second, the quality of human resources must also be adjusted When hiring, it's important to estimate how many human resources will be required in the tourism industry soon and specify exactly what tasks those resources must perform Next, it's important to look into a candidate's credentials, including their education, training, and experience These factors will affect the quality of the service they provide to clients and their performance in the future As a result of the Covid-19 pandemic, Vietnam's human resources for tourism are undergoing numerous changes A crucial step in preparing for the resumption of tourism activities following the Covid pandemic and supporting Vietnam's tourism sector is the training of high-quality human resources to keep up with global trends, brand elevation and sustainable development For the long run as well as the short term Investing in human resources is unquestionably the best move to take advantage of new prospects Resources: “Chiến lược phát triển du lịch Việt Nam đến năm 2030” (2020), 147/QĐ-TTg Chính phủ (2020), Quyết định số 147/QĐ-TTg ngày 22/01/2020, Phê duyệt Chiến lược phát triển du lịch Việt Nam đến năm 2030 Đỗ Thu Hằng & Lê Thị Hiệp (2020), Ngành Du lịch Việt Nam mùa dịch Covid-19 vấn đề đặt ra, Tạp chí Tài chính, tháng 10/2020 Học viện Chính trị Quốc gia Hồ Chí Minh (2017), Cách mạng cơng nghiệp lần thứ tư - Thời thách thức Việt Nam, NXB Lý luận Chính trị, Hà Nội, tr.68 Phạm Thị Thùy Linh (2020), Du lịch thông minh - Xu hướng phát triển tất yếu ngành Du lịch Việt Nam, Tạp chí Cơng Thương, số tháng năm 2020 Cấn Văn Lực & tác giả (2020), Cập nhật tác động đại dịch Covid-19 ngành kinh tế Việt Nam, Tạp chí Thị trường tài tiền tệ Huỳnh Văn Thái & Võ Xuân Hậu (2020), Nguồn nhân lực du lịch Việt Nam bối cảnh cách mạng công nghệ số, Tạp chí Tài chính, tháng 10/2020 Viện Nghiên cứu Phát triển Du lịch (2019), Kỷ yếu Hội thảo khoa học “Xu hướng phát triển du lịch giới tác động du lịch Việt Nam”, Hà Nội Viện Nghiên cứu Phát triển du lịch (2019), Dự thảo “Chiến lược phát triển du lịch Việt Nam đến năm 2030, tầm nhìn đến năm 2035”, Hà Nội