www.it-ebooks.info PUBLISHED BY Microsoft Press A Division of Microsoft Corporation One Microsoft Way Redmond, Washington 98052-6399 Copyright © 2004 by Charlie Russel and Sharon Crawford All rights reserved. No part of the contents of this book may be reproduced or transmitted in any form or by any means without the written permission of the publisher. Library of Congress Cataloging-in-Publication Data Russel, Charlie Microsoft Windows Small Business Server 2003 : Administrator's Companion / Charlie Russel, Sharon Crawford, Jason Gerend. p. cm. Includes index. ISBN 0-7356-2020-2 1. Client/server computing. 2. Microsoft Small Business Server. I. Crawford, Sharon. II. Gerend, Jason. III. Microsoft Corporation. IV. Title. QA76.9.C55R866 2004 005.7'1376 dc22 2003071053 Printed and bound in the United States of America. 1 2 3 4 5 6 7 8 9 QWT 8 7 6 5 4 3 Distributed in Canada by H.B. Fenn and Company Ltd. A CIP catalogue record for this book is available from the British Library. 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Acquisitions Editor: Martin DelRe Project Editor: Karen Szall Technical Editor: Nick Cavalancia Indexer: Seth Maislin Body Part No. X10-42288 www.it-ebooks.info iii Contents at a Glance Part I Preparation and Planning 1 Looking at the Big Picture 2 2 Networks and Windows Server 2003 12 3 Designing a Network 22 Part II Installation and Setup 4 Installing Windows Small Business Server 2003 46 5 Upgrading or Migrating to Windows Small Business Server 2003 58 6 Completing the To Do List and Other Post-Installation Tasks 72 7 Disk Management 100 8 Storage Management 132 Part III Performing the Basic Tasks 9 Users, Groups, and Security 150 10 Shares, Permissions, and Group Policy 178 11 Installing and Managing Printers 232 12 Managing Computers on the Network 262 13 Backing Up and Restoring Data 304 www.it-ebooks.info iv | Contents at a Glance Part IV Performing Advanced Tasks 14 Using Exchange Server 324 15 Managing Connectivity 364 16 Using ISA Server 2000 406 Part V Administering Server Components 17 Customizing a SharePoint Web Site 444 18 Managing an Intranet Web Server 470 19 Using SQL Server 490 Part VI Tuning and Troubleshooting 20 Monitoring and Fine-Tuning Performance 506 21 Disaster Planning and Fault Tolerance 542 Part VII Appendixes A Partially Automating Installation 562 B Installing ISA Server 2000 and SQL Server 2000 572 Glossary 585 Index 599 www.it-ebooks.info v Table of Contents Acknowledgments xix Introduction xxi Part I Preparation and Planning 1 Looking at the Big Picture 2 Features of Windows Small Business Server 4 Internet and E-Mail Made Easy 4 Ready-Made Intranet 4 Quickly Add Users and Computers to the Network 5 Effortless Remote Access 5 Services for Mobile Devices 6 Simple Administration and Management 6 Fax with Fewer Phone Lines 7 Enhanced Security 7 Manage Data Effectively 7 Create Advanced Web Pages 8 Online Licensing 8 Growth Is Good 9 Restrictions on Windows Small Business Server 9 A Single Domain Controller 9 A Single Domain 10 Client Limit 10 Summary 10 2 Networks and Windows Server 2003 12 How Does a Network Work? 13 Servers 14 Clients 14 Media Connecting Servers and Clients 14 www.it-ebooks.info vi | Table of Contents Network Operating Systems 15 Differences Between Servers and Clients 16 Servers Use Network Operating Systems 16 Clients Use Workstation Operating Systems 17 Features of the Windows Operating System 17 Domains and Workgroups 17 Do Workgroups Work? 18 Defining Domains 18 Domain Components 20 Summary 21 3 Designing a Network 22 Planning the Network Infrastructure 23 Determining Your Needs 23 Choosing an Internet Connection 24 Choosing a Network Type 26 Choosing Network Devices 29 Choosing Server Hardware 36 Choosing Client Hardware and Software 38 Choosing Naming Conventions 39 Choosing a Domain Name for the Network 39 Naming Computers 40 Planning for Security 40 Ensuring Physical Security 41 Securing Client Computers 41 Securing Wireless Networks 43 Securing Internet Firewalls 44 Summary 44 Part II Installation and Setup 4 Installing Windows Small Business Server 2003 46 Planning Partitions 47 Preparing the Server 48 www.it-ebooks.info Table of Contents | vii Installing Windows Small Business Server 49 Installing the Operating System 50 Using the Windows Small Business Server Setup Wizard 53 Summary 57 5 Upgrading or Migrating to Windows Small Business Server 2003 58 Choosing Between Upgrading and Migrating 59 Preparing for a Migration 60 Preparing for an Upgrade 61 Checking for Compatibility Issues 62 Preparing for the Worst 62 Preparing the Server 63 Preparing Client Computers 66 Final Preparation 66 Performing the Upgrade 67 Migrating User Permissions 70 Summary 71 6 Completing the To Do List and Other Post-Installation Tasks 72 Security Best Practices 73 Connecting to the Internet 74 Setting Up a Broadband Connection with a Local Router 77 Setting Up a Direct Broadband Connection 78 Setting Up a Broadband Connection with User Authentication (PPPoE) 79 Setting Up a Dial-Up Connection 80 Configuring the Firewall 81 Configuring Remote Access 86 Remote Access via Virtual Private Networking 87 Remote Access via Dial-Up 88 Activating Your Server 89 Adding Client Access Licenses 89 Adding Printers 90 Adding Users and Computers 90 Configuring Fax Services 90 Changing Fax Sending and Receiving 92 Setting Fax Service Properties 92 www.it-ebooks.info viii | Table of Contents Configuring Monitoring 93 Configuring Backup 93 Security Basics 94 Updating Windows Small Business Server 94 Updating Client Computers 94 Centralizing Updates 95 Summary 99 7 Disk Management 100 The Search for Disaster Protection 101 Understanding Disk Terminology 102 Choosing the Storage Solution for Your Network 104 Storage Connection Technologies 105 Managing Disks 105 Using Disk Management 106 Dynamic Disks 107 Adding a Partition or Volume 108 Converting a Disk to a Dynamic Disk 121 Extending a Volume 122 Adding a Mirror 124 Drive Failure in a Mirrored Volume 126 Removing a Mirror 127 Breaking a Mirror 128 RAID-5 Volumes 129 Mounting a Volume 130 Summary 131 8 Storage Management 132 Disk Quotas 133 Enabling Disk Quotas 134 Setting Quota Entries for Users 135 Exporting and Importing Quotas 137 Creating Quota Reports 138 Encrypting Files 138 Enabling Encryption 139 Shadow Copies of Shared Folders 141 Configuring Shadow Copies 141 www.it-ebooks.info Table of Contents | ix Enabling Shadow Copies 142 Setting Up Clients to Use Shadow Copies 144 Accessing Shadow Copies 144 Disabling Shadow Copies 145 Summary 147 Part III Performing the Basic Tasks 9 Users, Groups, and Security 150 Understanding Groups 151 Why Use Groups at All? 152 Managing Built-in Groups 153 Built-in Universal Groups 153 Built-in Local Groups 154 Built-in Domain Local Groups 155 Built-in Global Groups 156 Creating Security Groups 157 Creating Distribution Groups 157 Understanding User Accounts 158 Configuring Password Policy 159 Creating User Accounts 161 Adding a Single User 161 Adding Multiple Users 164 Managing User Templates 165 Creating a New User Template 165 Applying a Template to Existing Users 166 Managing User Accounts 167 Redirecting My Documents to the Default Server Folder 168 Redirecting My Documents to a Network Folder 169 Maintaining User Profiles 170 Local Profiles 172 Roaming Profiles 172 Assigning a Logon Script to a User Profile 175 Using the Run As Command 176 Making Shortcuts to Run As 177 Summary 177 www.it-ebooks.info x | Table of Contents 10 Shares, Permissions, and Group Policy 178 Sharing Resources 179 Folder Sharing 180 Removing a Share 181 Moving or Renaming a Shared Folder 181 Creating a New Share for a Shared Folder 182 Setting Offline File Rules 183 Synchronizing Offline Files 185 Making Shares Available Offline 186 Share Permissions vs. NTFS Permissions 186 How Permissions Work 187 Working with NTFS File and Folder Permissions 187 Considering Inheritance 189 Configuring NTFS Folder Permissions 190 Assigning NTFS Permissions to Files 191 Configuring Special Permissions 191 Ownership and How It Works 193 Determining Effective Permissions 197 Privileges and Logon Rights 198 Understanding Group Policy 200 Creating a Group Policy Object 202 Deleting a Group Policy Object 203 Order of Inheritance 203 Order of Implementation 203 Overriding Inheritance 204 Enabling and Disabling GPO Links 207 Finding Group Policy Links 207 Setting the Scope of the GPO 208 Disabling a Branch of a GPO 209 Refreshing Group Policy 209 Backing Up and Restoring Group Policy Objects 211 Backing Up Group Policy Objects 211 Restoring a Backed-Up GPO 212 Importing GPO Settings 213 Predicting Group Policy Outcomes 213 Group Policy Modeling 213 Group Policy Results 216 www.it-ebooks.info [...]... either major expense or business disruption Because Windows Server 2003 is the underlying operating system in Windows Small Business Server, all files, records, and configurations are migrated without change You lose nothing and gain all the abilities of a Windows Server 2003 domain Restrictions on Windows Small Business Server Because Windows Small Business Server is designed for smaller organizations—... to expand your business by leaps and bounds, you might be wondering what happens to Windows Small Business Server when you’re no longer a Small Business In this context, a small business is one with fewer than 50 PCs or fewer than 100 employees If it turns out that Windows Small Business Server can’t keep pace with the growth of your business, you’ll be able to convert to Windows Server 2003 without... configuration easy Windows Small Business Server 2003, Premium Edition, includes all the preceding features plus Microsoft Internet Security and Acceleration (ISA) Server 2000 for firewall and Web caching services, Microsoft SQL Server 2000 to handle databases, and Microsoft Office FrontPage 2003 www.it-ebooks.info 4 | Part I Preparation and Planning Features of Windows Small Business Server Although... Controller All the components of Windows Small Business Server must be loaded on a single machine, the domain controller You can have other servers such as file servers and print servers, but none of the components of Windows Small Business Server can be run on a computer other than the domain controller Under the Hood The Backup Domain Controller Only one Windows Small Business Server installation is allowed... will still integrate smoothly with Windows Small Business Server A Single Domain Windows Small Business Server and its clients constitute a single domain The domain is based on Active Directory, much like a Windows Server 2003 or Microsoft Windows 2000 Server domain, except that it cannot form trust relationships Client Limit Windows Small Business Server comes with five client access licenses (CALs) You... get a fully developed business solution that’s a bargain to boot Windows Small Business Server 2003, Standard Edition, includes Microsoft Windows Server 2003, Standard Edition; Microsoft Windows SharePoint Services; Microsoft Exchange Server 2003; and Microsoft Shared Fax Service These products give you a fully developed business solution that includes all the essentials: e-mail, Internet connectivity,... www.it-ebooks.info www.it-ebooks.info xxi Introduction The first time you noticed Microsoft Windows Small Business Server 2003, it might have been because it’s such a remarkable bargain For no more than the price of a mid-level desktop copier, you get Microsoft Windows Server 2003, Windows SharePoint Services, Exchange Server 2003, Routing and Remote Access firewall technology, and five client access licenses... install Windows Small Business Server More Info Chapter 3 provides information about choosing suitable hardware for your network Tip If you must have a component of Windows Small Business Server on a separate computer, you can purchase a license for, say, Exchange Server or SQL Server, and install it on a computer other than the domain controller It will still integrate smoothly with Windows Small Business. .. manage, Windows Small Business Server allows you to concentrate more time on what you went into business for Windows Small Business Server is available in two versions, so you don’t have to pay for what you don’t need Since both versions include Microsoft products that, bought individually, would be considerably more expensive, you get a fully developed business solution that’s a bargain to boot Windows Small. .. have a backup domain controller (BDC) on a Windows Small Business Server network A BDC running Windows Server 2003 provides load balancing and logon capability when the Windows Small Business Server machine is out of service You cannot transfer any of the Operation Master roles to the BDC www.it-ebooks.info 10 | Part I Preparation and Planning Because the server does so much work, you’ll need a powerful . and Windows Server 2003 12 3 Designing a Network 22 Part II Installation and Setup 4 Installing Windows Small Business Server 2003 46 5 Upgrading or Migrating to Windows Small Business Server 2003. Setup 4 Installing Windows Small Business Server 2003 46 Planning Partitions 47 Preparing the Server 48 www.it-ebooks.info Table of Contents | vii Installing Windows Small Business Server 49 Installing. 49 Installing the Operating System 50 Using the Windows Small Business Server Setup Wizard 53 Summary 57 5 Upgrading or Migrating to Windows Small Business Server 2003 58 Choosing Between Upgrading and