THE COMPARATION OF GOOGLE AND MICROSOFT OFFICE 365 - RESEARCH REPORT INTRODUCTION: Nowadays when society develops constantly and technology is one of the main keys that contribute to this development The early days when technology is not as good as modern-day people have to all the calculations one by one, they have to spend a lot of time to analyze the data, information Thanks to technology, human beings can analyses the data much faster and easier Microsoft Office 365 is one of the most well-known and earliest applications suites It is developed by Microsoft Corporation To meet different needs of many people Microsoft Office 365 has many applications such as Microsoft Word, Access, Excel, PowerPoint, Publisher, and Outlook In October 2018 Microsoft Office 365 has 155 million users (Redmond 2018) As we can see Microsoft Office 365 contribute a great influence for businesses and students in present, contact each other, and analyze the data, information (Carutasu & Pirnau 2017) Moreover, besides Outlook, to help the users work together easier Microsoft Office 365 also has Skype, SharePoint for users to communicate and share their works with each other (Carutasu & Pirnau 2017) In addition, to be more convenience for Microsoft Office 365 produce a cloud server which called OneDrive for their users to save their works online By the reasons of work now can be saved online and can be accessed in a different device thanks to OneDrive, it is very convenient for students and workers, thus, they don’t have to bring any USB or external hard drive to continue their works no a different computer Finally, to remind the users, in Office 365 Outlook also has Calendar for us to set a reminder to prevent forgetting and being on time To sum up, this report is about the impact of Microsoft Office 365 to business What are its competitive advantages while compare to Google Suite and what should Office 365 have to improve on ANALYSIS: 1.Benefit: In terms of benefits, Microsoft Office 365 brings many positive effects for RMIT University There are main advantages which are Data Storage, Security and Team Cooperation +) The data storage: There is Onedrive, which is a storage application, can help RMIT users keep many documents, files and slides that support their education and work as it contains a free tier that provides 5GB of storing data and the available storage could be upgraded to 50GB, but Office 365 Home or Personal subscription including 1000GB (1TB) of storage for up to five users is really a good deal(Ed Bott 2018) Moreover, during the use of applications such as Words, Excel, Access and Powerpoint, all the latest adjustments and data will be automatically immediately saved in the system Therefore, losing data will never happen when users forget to save their work +) The security: Regarding to security, Microsoft Office 365 is equipped with many secure applications All the advertisement from any source are banned in Microsoft Office in order to protect the users private information and prevent them from being bothered Moreover, the right to access to Microsoft accounts, personal and business data is only for the users and people selected by the accounts’ owners That what is seen and by whom is controlled by both an administrator and a regular user (Benjamin Niaulin 2019) Depending on the organization and culture, only the selected people could share the same data about themselves or on their usage The data is often imported from Active Directory or entered manually by users to create a complete profile It's often valuable to have as it enabled you to build rich solutions that interact with the data as well as Office Graph to make better connections (Benjamin Niaulin 2019) +) Team cooperation: In terms of collaboration, Microsoft Office 365 has many convenient applications for team-work RMIT University provides Microsoft Office 365 accounts for the students to help them keep in touch with their teachers, their teammates and keep up with any updating news, events and workshops from the school through Outlook 365 which manages all the mails Besides that, when working on group assignments, RMIT students could easily share files and collaborate with their teammates by using Words, Excel, Powerpoint and Access for the best results Working together this way, only the selected people in a group can access and edit their own shared files While an RMIT student is working, his or her teammates are able to watch his or her work so they could help him or her immediately no matter where they are because Microsoft Office 365 enables its users access anywhere as long as they can connect to the internet 2.The top three most commonly used applications: The Microsoft Office 365 is a multifunctional suite, which can be used in a variety of ways People can easily access to Microsoft Office 365 to use Microsoft applications online such as Microsoft Office Word, Microsoft Office Excel and Microsoft Office PowerPoint And now, Microsoft Office is developed to be suitable to accomplish other functions There are three most commonly used applications of Microsoft Office 365 are Outlook, OneDrive, and Word To begin with, Outlook was launched on July 31, 2012 and widely used now The Outlook is an email client portion of Microsoft Office Suite Similarly with other Suites, Outlook gives us an opportunity to communicate, organize, track and teamwork This organization works within an email account then you can interact and contact people through that email (Microsoft) Outlook receives the information up to 15 GB storage and Office 365 Personal gets 50 GB of space (Microsoft) Therefore, students can send an email with attached files such as documents, images and recordings Within Outlook, it is easy to book an appointment by Outlook calendar Outlook Calendar is functional part of Outlook but it is a separate application (How-to Geek, 2019) By clicking, an appointment is booked with particular place, time and participants Secondly, OneDrive is one of the most common applications of Microsoft Office 365 This application was created in 2008 and becomes the useful feature of Microsoft Office OneDrive is a cloud drive that stores, protects and shares files from everywhere on people’s devices (Microsoft) Microsoft Office OneDrive sets up when having and email such as Outlook or given email from a business People store their files, including documents, photos to the cloud and they have an ability to share to other people The storage of OneDrive is up to 1TB with a personal account and in control storage with business account (Microsoft) In 2019, OneDrive is developed in Sharepoint function It allows users to have a clean, clear and simple interferences that help users attach the most import files Plus, other smart movements in OneDrive is added into this application to make it more and more available to the modern world and full fill the people’s needs Last but not least, Word was familiar since the early age Microsoft Office was first launched in 1983 (Encyclopedia Britannica) And now, Microsoft Office Word 365 has been more modern than before It is true that Microsoft Office is developed every year to catch up with the modern world, we easily recognize that there are many versions of Word, such as Word 2003, Word 2010, Word 2013 The main function of Word is a tool helps user to create a text document that can be saved, saved as a PDF or printed on paper (Techwealla) Microsoft Office Word 365 allows user to create text document online that is saved and updated automatically When using the Microsoft Office Word 365 online, the document is also saved in OneDrive, they link together to protect and storage the text document 3.Compare and contrast About Google G Suite, they focus on the simple structure with the simple design, simple applications for users to use while Microsoft Office attach special importance to provide the version and application which had feature-heavy The thing that made Microsoft Office more special than Google G Suite is Microsoft parallel develop the website version and the desktop application while Google G Suite just supply the website browser version The basic similarity between these two big fishes is their users using both Google G Suite and Microsoft Office 365 can perform the business task “in the cloud” Moreover, both G Suite and Office 365 provides many applications which have the same roles such as a spreadsheet (Sheets and Excel), Document (Docs and Word), slideshows (Slides and PowerPoint) and email (Gmail and Outlook) Google documents is easier to use than Microsoft Word online According to Principled Technologies testing in users that using laptop computers and smartphones, Google Doc provide faster collaboration experiences with fewer errors than Microsoft Word Online (with 88% lower error rates) Moreover, users can create a new document in up to 48% less time with Google Doc and with Google Doc, user can share a document via email in up to 56% less time with computer and 77% less time with mobile devices Not only the time via email, Google Doc also insert more text and image than Microsoft Word Online For example, Google Doc can insert 1MB of text and a 22MB image These example shown that Google Doc is easier to use than Microsoft Word REFLECTION: Benefits in study: Thanks to the development of technology, the Microsoft Office 365 has been developed and expanded to school environment with many helpful applications Carol S and Holzberg (2014, p22) presented that all of the work is saved to OneDrive which is to store documents or related files and uploaded promptly in real time This contributes to students who can share and work the assignments together in groups without any outside meetings easily For example, according to Journal of Information System & Operation Management, OneNote is an outstanding tool in order to help both teachers and students get better in education It is clearly seen that there are some useful teaching implements so that teachers may set up a workspace and give its feedback for each student Furthermore, lecturers also may create collaborative space for all members These applications play an important part in improving the quality of lessons so as to meet the demands of students As a result, both of them achieve great success in gaining more knowledge at school Currently, Rmit university made a decision that is to start to change the education system, from Google G Suite to Microsoft Office 365 The reason why Rmit decided to use Office 365 is that there are some top features such as Microsoft Word, Microsoft Excel, and PowerPoint that we have used for work and study on a daily basis It is mentioned on Tech and Learning that users can select from about 14 templates in Word, more than 400 functions in Excel, and roughly 50 transitions in PowerPoint, compared to Google G Suit which has less tools than Microsoft For instance, in the past, Rmit students used Google Docs, Slides for writing reports and presentations in group or individual due to the fact that we can share group assignments with other teammates and work together However, we still have to download as Microsoft Word, or Excel so as to submit on Canvas later, which leads to some malfunction and format errors Since there are a number of transitions that Google Slides are available but not on Microsoft PowerPoint, this results in many difficulties for students’ presentation Therefore, if they not check and edit documents carefully after downloading, it will affect their grades and performance in class Moreover, users have to pay an expensive fee, about $60 dollars per year for personal, if they want to utilize the copyright Microsoft (Microsoft Office website) This cost is too expensive for students, but Rmit university creates an opportunity for students and staff to use these copyright tools for free Recommend based on theory (data visualization, usability, heuristic) It is true that there is a remarkable rise in the number of users who are both adults and children has prevalently utilized technological devices in work and study This is due to the fact that the Microsoft Office 365 has vied with other companies, especially Google G Suite that is the biggest competitor In fact, Microsoft Office company had been launch in 2011, according to Rivers It carries on to evolve, add more numerous features For instance, apart from Microsoft Word, Excel, and PowerPoint, there are many functions such as OneNote, Planner, and SharePoint that are created so as to fulfil the users’ requirement Therefore, on the design heuristics, Office 365 needs to have a simplified interface for new users to interact with because its applications have a complicated interface and layout Microsoft Office 365 should redesign their layout in order to have an aesthetic and minimalist design However, advanced users will still stick Microsoft Office owing to the rich features which they need and they used to it (Ciccarelli.D) Since there are tons of diversified features, users may get lost and make errors To handle these problems, the Microsoft Office 365 needs to have more error messages, precisely indicate the problem, and constructively suggest solutions Currently, international firms always prefer new employees with useful soft skills like research, presentation, and communication In particular, teamwork skills play a crucial role in achieving huge success in work This is the reason why all of universities have created assignments and presentations in group in order that students have more opportunities to learn and practise how to complete assignments with other teammates effectively To address this issue, there are a great number of implements for users to choose between Microsoft Office 365 and Google G Suite For example, based on data visualization, both Microsoft Word and Google Doc have the capability for users so as to insert many kinds of chart such as bar, column, pie, and line in making reports However, another version of Microsoft Word, Microsoft Word online not have that feature Moreover, Microsoft Office 365 should develop a real-time collaboration like Google G Suite which allows users to work with each other at the same time even though they are in a different location (Ciccarelli.D) Time of changes, the person who made the changes will be tracked by Google and Google will have a list of history for users to view the changes so that they can check the history and change the document easily (Ciccarelli.D) CONCLUDE: REFERENCE: Carutasu, G & Pirnau, M 2017, "FACILITIES AND CHANGES IN THE EDUCATIONAL PROCESS WHEN USING OFFICE365", Journal of Information Systems & Operations Management, , pp 29-41 Holzberg, C S (2014) MICROSOFT OFFICE FOR IPAD Tech & Learning, 34(11), 22 Retrieved from https://search-proquest-com.ezproxy.lib.rmit.edu.au/docview/1542375830? accountid=13552 Carutasu, G., & Pirnau, M (2017) FACILITIES AND CHANGES IN 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Microsoft n.d, What is OneDrive for business, Microsoft, Encyclopedia... (Microsoft) Microsoft Office OneDrive sets up when having and email such as Outlook or given email from a business People store their files, including documents, photos to the cloud and they have an ability