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Organizational behavior: Lecture 43 provide students with knowledge about: define your needs; learning and high-performance cultures; performance standards; measuring performance; day-to-day management; the performance conversation; rewarding good performance;... Please refer to this lesson for details!
Organizational Behavior (MGT-502) Lecture-43 Summary of Lecture-42 High-Performance Organization? • Organization’s mission • Strategies • Goals Quality Performance Management Planning Monitoring Set goals and measures Establish and communicate elements and standards Five Key Components Measure performance Provide feedback Conduct progress review Developing Rewarding Address poor performance Improve good performance Recognize and reward good performance Rating Summarize performance Assign the rating of record The Foundations • Communication- “Open and Honest” • Integrity • Accountability Today’s Topics How can we it? Positive consequence (reinforced by reward) Repeated Behavior Not repeated Negative consequence (no reward) Define Your Needs • Role Descriptions: –Purpose –Context –Key Accountabilities and Duties –Education and Experience –Behavioural Competencies Shifts in Performance Management PAST • Appraisal • Backward looking • Supervisor driven • Once per year • Tasks (job description) • Minimal personal development NOW • Plan, Focus and Review • Forward looking • Employee initiated and managed • 2+ times, ongoing • Results/Outcomes linked to business goals • Learning & competencies integral EPM Supports Best Practices • Successful organizations use EPM tools to support alignment and results • Consistent EPM helps decrease workplace stress and uncertainty • EPM helps contribute to satisfaction and commitment • EPM enhances personal accountability Final Thoughts “If a group of people is to become a social entity and work (or live) together over time then they must: Trust one another, demonstrate courage, treat each other with fairness, respect, dignity and love, and be honest with one another.” - Dr Ian Macdonald HR Management Strategy Model Attract HR Strategy Select Desired Results Rewards Engage Retain Develop Global Organizational Behavior Challenges and Opportunities “ For many major companies, going global is a matter of survival, and it means radically changing the way they work” Jeremy Main Summary Shifts in Performance Management PAST • Appraisal • Backward looking • Supervisor driven • Once per year • Tasks (job description) • Minimal personal development NOW • Plan, Focus and Review • Forward looking • Employee initiated and managed • 2+ times, ongoing • Results/Outcomes linked to business goals • Learning & competencies integral Final Thoughts “If a group of people is to become a social entity and work (or live) together over time then they must: Trust one another, demonstrate courage, treat each other with fairness, respect, dignity and love, and be honest with one another.” - Dr Ian Macdonald Global Organizational Behavior Challenges and Opportunities Next… Organizational Behavior (MGT-502) Lecture-43 ... and be honest with one another.” - Dr Ian Macdonald Global Organizational Behavior Challenges and Opportunities Next… Organizational Behavior (MGT-502) Lecture- 43 ... Learning… Learning and high-performance cultures • Uncertainty highlights the importance of organizational learning • High-performance organizations are designed for organizational learning •...Summary of Lecture- 42 High-Performance Organization? • Organization’s mission • Strategies • Goals Quality Performance