Đang tải... (xem toàn văn)
Organizational behavior: Lecture 6 provide students with knowledge about: the importance of values; ethical behavior; cognitive moral development; individual differences impact job performance and job satisfaction; work values;... Please refer to this lesson for details!
Organizational Behavior (MGT-502) Lecture-6 Summary of Lecture-5 Challenges to Organizations Globalization Diversity Technology Ethics Ability Mental and physical capabilities to perform various tasks Learning A relatively permanent change in the behavior occurring as a result of experience Learning Theories Social Learning Classical Conditioning Prentice Hall, 2001 Chapter Operant Conditioning Today’s Topics Values The Person • Skills & abilities • Personality • Perceptions • Attitudes •Values • Ethics The Environment • Organization • Work group • Job • Personal life Behavior B = f(P,E) Values – Values are broad preferences concerning appropriate courses of action or outcomes – Values influence behavior and attitudes Locus of Control Locus of Control - personality variable that affects individual behavior Internal - belief in personal control and personal responsibility External - belief in control by outside forces (fate, chance, other people) Qualities Required for Ethical Decision-making The competence to identify ethical issues and evaluate the consequences of alternative courses of action The self-confidence to seek out different opinions about the issue and decide what is right in terms of a situation The willingness to make decisions when all that needs to be known cannot be known and when the ethical issue has no established, unambiguous solution Values Across Cultures Power Distance Individualism or Collectivism Quantity or Quality of Life Uncertainty Avoidance Long-Term or Short-Term Cultural Differences in Values Handling Cultural Differences Learn about others’ values Avoid prejudging Operate legitimately within others’ ethical points of view Avoid rationalizing Refuse to violate fundamental values Be open ••Assertiveness Assertiveness The GLOBE Framework for Assessing Cultures ••Future Future Orientation Orientation ••Gender Gender differentiation differentiation ••Uncertainty Uncertainty avoidance avoidance ••Power Power distance distance ••Individual/collectivism Individual/collectivism ••In-group In-group collectivism collectivism ••Power Power orientation orientation ••Humane Humane orientation orientation p o t s s ’ e t r e e L th i Summary The Importance of Values Behavior Motivation Perceptions Attitudes Values Sources of values – Parents – Friends – Teachers – Role models – External reference groups Values Across Cultures Power Distance Individualism or Collectivism Quantity or Quality of Life Uncertainty Avoidance Long-Term or Short-Term Handling Cultural Differences Learn about others’ values Avoid prejudging Operate legitimately within others’ ethical points of view Avoid rationalizing Refuse to violate fundamental values Be open and above board Next… Values Organizational Behavior (MGT-502) Lecture-6 ... to violate fundamental values Be open and above board Next… Values Organizational Behavior (MGT-502) Lecture- 6 ... Locus of Control Locus of Control - personality variable that affects individual behavior Internal - belief in personal control and personal responsibility External - belief in control by outside... good, and fair Ethics - reflects the way values are acted out Ethical behavior - actions consistent with one’s values Cognitive Moral Development Cognitive Moral Development - The process of moving