NGHỆ THUẬT LÃNH ĐẠO MSMH: NS301DV01 [...]... positive cues and a supportive and motivating environment – Set personal goals Individuals and teams set their own performance goals and performance expectations – Observe their behavior and self-evaluate Team members observe their own and other team members’ behaviors, and provide feedback and critique, and evaluate one another’s performance – Self-reinforce Team members provide rewards and support... members must be taught and encouraged to make their own decisions and accept responsibility to the point where they no longer need leaders • within teams means that all team members set goals and observe, evaluate, critique, reinforce, and reward one another and themselves Self-Leadership • Self-leaders: – Develop positive and motivating though patterns Individuals and teams seek and develop environments... Members trust one another and team enjoys a collaborative culture Members all share in leadership Teams achieve synergy: 2 + 2=5 Groups vs Teams Self-Managed Teams (SMT) • Where as traditional managers and leaders are expected to provide command and control, the role of leaders in teams is to facilitate processes and support team members The leader sets the general direction and goals; the team members... Coordination and cooperation with other teams and individuals affected by the teams decisions • Because each team is independent and does not formally report to a manager, the teams themselves rather than managers must coordinate their tasks and activities to assure integration – Team leadership based on facilitation Leadership often rotates among members depending on each member’s expertise in handling... be empowered to take action, and have the right amount and type of support • Teams often need specialized support and interventions to develop synergy Helping Teams Become Effective • Possible team-training activities: – Team building to clarify team goals, and member roles, and set patterns for acceptable interaction – Cross training to assure that team members understand one another’s tasks – Coordination... individuals who maintain stable patterns of relationships, share common goals, and perceive themselves as being a group Groups Teams Team A group whose members have complementary skills and are committed to a common purpose or set of performance goals for which they hold themselves mutually accountable Groups and Teams • While groups and teams both involve people working together toward a goal, they differ... appropriate use of a leader’s time Delegation allows time to focus on strategic and higher-level activities Chapter 4 4.2- Evolution of Participative Management: Team and Self-leadership Criteria for Use of Participative Management Criteria When the task is complex and multifaceted and quality is important Description Complex tasks require input from people with different expertise; people with different point... successful commitment and motivation implementation When there is time Using participation takes time; legitimate deadlines and time pressures preclude seeking extensive participation Criteria for Use of Participative Management Criteria When the leader and followers are ready and the organizational culture is supportive Description Participation can only succeed if both leader and followers agree to... other decisions and implement them • The new role for leaders is most obvious in SMTs, which are teams of employees with full managerial control over their own work Self-Managed Teams vs Traditional Work Groups Characteristics of SMTs – Power to manage their work SMTs can set goals, plan, staff, schedule, monitor quality, and implement decisions – Members with different expertise and functional experience... communication and coordination – Self-guided correction to teach team members to monitor, assess, and correct their behavior in the team – Assertiveness training to help team members express themselves appropriately when making requests, providing feedback, and other interactions among themselves Self-Leadership Self-leadership • is the process of leading people to lead themselves (Manz and Neck, 2004) . strategic and higher-level activities. Chapter 4 4.2- Evolution of Participative Management: Team and Self-leadership Criteria for Use of Participative Management. NS301DV01