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Social welfare administration has its origins in the Charities Organization Societies, which makes it the oldest practice modality in the profession. Naturally, in the nearly century and a half since the first social welfare administrators attempted to bring order to the charitable field, there have been a number of theories and practice models that have sought to guide the work of administrators. The present volume by Professor David Austin is the latest effort, and in my opinion one of the best, at providing administrators and students of administration with ways for understanding the theory and practice of contemporary social welfare administration.
[...]... programs— business administration, public administration, and educational administration In part, this development in social work was also shaped by the career interests of persons who already had significant work experience in social welfare organizations and who were interested in becoming program managers and executives And in part, this development in social work reflected the barriers facing women, throughout... historical and societal context of human service programs, the present book has been in uenced by the increasing number of publications that deal with human services management, including Administration in Social Work and Nonprofit Management and Leadership The book has been shaped, in part, by my own studies on the historical development of social welfare institutions and on social work as an organized profession... tasks Since the 1970s, the curriculum in many of the graduate schools of social work has also included a minor, but distinct, curriculum track dealing with management practice (Austin 1995, 2000) In part, the development of a management track in the social work curriculum reflected the lack of attention to the management of nonprofit service organizations in larger management education programs— business... health-care services to individuals in organizational settings in which nurses were not the senior administrators Law developed a mixed pattern of individual practice, group professional practice, and organizational employment in for-profit firms, as well as organizational employment in governmental and nonprofit organizations The professional education curricula in these three professions did not include... organizational managers (Edwards, Cooke, and Reid 1996:468) In the near future, the changing political realities and their social and cultural context will bring additional challenges to the social work profession and to those who manage social work and human services organizations Social work managers must function in an atmosphere of increasing ambiguity and paradox Managers are confronted almost...This page intentionally left blank R PREFACE T he last half of the twentieth century brought a steady expansion in all of the human service fields in which social workers, and other human service professionals, are involved social services, education, health care, mental health care, addiction, and criminal justice These human services have become increasingly important for the quality... functioning (Martin 2000b) Service Delivery Networks Individual human service organizations participate in service delivery networks that develop around socially recognized problems or around the service needs of particular population groups (Austin 1991) Organizations are linked together by “boundary-spanning” exchanges involving user referrals, information exchanges, and financial transactions The increasing... service-producing organizations (Bell 1973) and, increasingly, information-producing organizations Persons who work in, or through, human service organizations social workers, nurses, physicians, lawyers, teachers, psychologists, counselors, clergy—spend much of their time with organizations, either the organization that they work in, or the organizations they deal with as part of their [2] introduction workday... the Human Services: Cross-Disciplinary Reflections, edited by Dr Stein, brought the insights of the social sciences— economics, sociology, and political science—to bear on the challenges of managing human service organizations With encouragement from Dr Stein, I continued to work on issues identified in that conference Critical support by Dr Louis A Zurcher, a former colleague at the School of Social Work. .. benefited from the organizational experiences and insights of social work students, which have been shared through classroom discussions and individual papers In particular, preliminary drafts of this book have benefited from critiques and classroom discussions that these students have shared with me in two doctoral seminars at the University of Texas at Austin, School of Social Work, in 1999 and 2000 . that human services management is a complex version of the general field of organizational management in service organizations (Fitzsimmons and Fitzsimmons.